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Chimney Care Co

Chimney Sweep, Fireplaces, Chimney Repair,

About us

Here at Chimney Care Company, we know chimneys and dryer vents inside and out. We have over 25 years of experience sweeping, cleaning, installing and servicing the chimney and fireplace systems of our neighbors in Cincinnati, southwest Ohio and northern Kentucky, and we pride ourselves on our cleanliness, expertise, professionalism and dedication to customer satisfaction. Whether you need to schedule your annual inspection or are looking for a complete restoration or rebuild, the technicians at Chimney Care Company can help.

Business highlights

36 years of trusted experience
Emergency Services Offered

Services we offer

Installation, Maintenance & Repair- Chimney, Fireplace & Gas Logs. Dryer Vent Cleaning.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8119 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
4%
3
2%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 101-119 of 119 reviews

Andrew B.
12/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: The Sweep was very friendly and knowledgeable. He took the time to explain everything to me. He showed me some minor issues that I could fix on my own. I felt he was very thorough and would recommend to others.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Chimney Care Co
Thank you for your kind words, we appreciate your business. We look forwarded to servicing your fireplace next year. Happy Holidays to your and your family. Pat

Geraldine B.
11/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Can't remember the price...but it was reasonable ....Worth every penny....Would you want that job? Need to call this next month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Chimney Care Co
Thank you for your kind words. If we can of future service please just give us a call. Thanks again, Pat

Maggie P.
10/2015
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Chimney Care Co
Thank you [Member Name Removed] and [Member Name Removed] for being a valuable customer. We look forward to assisting you in the future for any repairs your chimney may require. Sincerely, Pat

Daniel C.
09/2015
5.0
chimney sweep, chimney repair
  + 0 more
unknown
Description of Work: I scheduled them to sweep and inspect my chimney as I had used them previously. Punctual, polite and professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$202.5

Response from Chimney Care Co
Hi (Removed member name), Thanks you for your kinds words. We do appreciate them. Thank you for being a repeat customer and look forward to servicing your fireplace next year. Pat Johnston, Office Manager

Greg M.
06/2015
5.0
chimney sweep, chimney caps, chimney repair
  + 1 more
unknown
Description of Work: 2 chimney caps and remortaring double chimney

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from Chimney Care Co
[Member Name Removed], Thank you for your kind words. The Chimney Care Company would like yo thank you for choosing our company. If we can be of assistance in the future, please give us a call at 513-248-9500. Pat

Patricia M.
04/2015
5.0
chimney sweep, fireplaces, gas logs
  + 1 more
unknown
Description of Work: Installed a gas insert in an existing prefab wood burning fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Chimney Care Co
Thank you for purchasing your new gas insert. We would like to express our appreciate for your business. We hope you are enjoying your fireplace and staying warm. We look forward to returning this year for your annual tuneup service. Chimney Care Company, Pat

John S.
03/2015
5.0
chimney sweep, fireplaces, gas logs
  + 1 more
unknown
Description of Work: Replaced an existing gas fireplace insert. From quoting to installation took two weeks. Everything went great

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from Chimney Care Co
Thank you for your kind words. We look forward to servicing your gas logs next year. Pat

Mary D.
02/2015
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judith S.
01/2015
5.0
chimney sweep, fireplaces, gas logs
  + 1 more
unknown
Description of Work: Replaced the concrete crown on top of chimney, applied water repellent, and did gas fireplace tune up service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,750

Response from Chimney Care Co
Hi [member name removed], Thank you for being a valued customer. I apologize that I haven't responded to your review. Pat

Richard W.
01/2015
5.0
chimney sweep, gas logs
  + 0 more
unknown
Description of Work: Corrected fume problem from gas logs. Grate and logs need to be positioned deeper back into fireplace. Inspected and cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$202

Response from Chimney Care Co
Thank you we look forward to servicing your gas logs this year. I apologized for not responding to you sooner. Pat

Dennis S.
10/2014
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda C.
07/2014
5.0
chimney sweep, fireplaces
  + 0 more
unknown
Description of Work: Shane the tech was great, took care in covering the area he worked on, we had the back wall of the firewall re-built, looks great and worked great, also inspected chimney. Would use again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$875

Jeffrey S.
12/2013
5.0
chimney caps
  + -1 more
New chimney cap
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

stephen Y.
02/2013
5.0
chimney sweep
  + -1 more
A great experience.
Description of Work: The service man looked at our chimney and noted that it was absolutely clean. He showed me a picture. He said he would be happy to clean it but that it did not need it. He charged me nothing for his time. He was very professional as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

WES B.
12/2012
5.0
chimney sweep, fireplaces
  + 0 more
Fine.
Description of Work: Clean chimney. In the past they have put a new liner in the chimney which requires an annual cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

LONNIE B.
06/2007
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Chimney cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JACK H.
10/2006
5.0
chimney repair
  + -1 more
It went well.
Description of Work: I had not had the chimney cleaned in about 5 years. We only have fires about 10 times a year, but I wasn't sure if I needed it or not. I thought the safest thing to do was to get it evaluated. I called Chimney Care to check it out. I got a call from the office to remind me of the appointment, however on the day of the appointment, they had someone call in sick. They rescheduled me for the next day. The chimney guy explained how they charged one price to evaluate the chimney and then if it needed to be swept, the evaluation fee went towards the total price. My chimney did not need to be swept. He did find that a fair amount of mortar was gone from between several of the bricks. He repaired that. He was very neat and tidy and took great care not to get any dirt on the carpet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$220

SUSAN E.
01/2006
5.0
chimney repair
  + -1 more
unknown
Description of Work: The job was to install a stainless steel chimney liner as repair for tiles damaged in a chimney fire. Jeff and John arrived on time, were polite, friendly, informative, and very professional. They covered surrounding surfaces, and were careful to vacuum dust as they worked. A very pleasant experience. I would definitely recommend the company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

WENDY M.
12/2004
1.0
chimney sweep
  + -1 more
THEY DID NOT RETURN MY CALLS.
Description of Work: CHIMNEY SWEEP.

Rating CategoryRating out of 5
responsiveness
1.0


Contact information

413 Wards Corner Rd, Loveland, OH 45140

http://www.chimneycareco.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Fireplaces,
Chimney Repair,
Gas Logs,
Chimney Caps,
Dryer Vent Cleaning,
China Repair,
Natural Gas Lines,
Masonry,
Cabinet Making

FAQ

Chimney Care Co is currently rated 4.8 overall out of 5.

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 3:00 PM

Chimney Care Co accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Chimney Care Co does not offer free project estimates.
Yes, Chimney Care Co offers eco-friendly accreditations.
No, Chimney Care Co does not offer a senior discount.
Yes, Chimney Care Co offers emergency services.
Yes, Chimney Care Co offers warranties.
Chimney Care Co offers the following services: Installation, Maintenance & Repair- Chimney, Fireplace & Gas Logs. Dryer Vent Cleaning.

Contact information

413 Wards Corner Rd, Loveland, OH 45140

http://www.chimneycareco.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM