Deck Rescue LLC

They did a wonderful job! They also attached a bench to our deck and build a step to the back door.

It went great. Dave is very professional. Because he was behind on his jobs due to the weather, he came out on Memorial Day to do my deck. It looks fantastic. He will be returning later in the summer do to my picket fence.

I hired Deck Rescue to strip and stain my 625 square foot deck. There was a problem with getting all the old stain off. They made several attempts and tried different stain removers. They were able to strip most of it but not all of it. The old stain showed through after the new stain was applied. The owner of the company came out himself and completed it to our satisfaction. He also reimbursed us $50 for our troubles. We were very pleased how he handled the whole situation.

I spent around $400 to $500. They cleaned the deck and repainted it. They did the standard water cleaning and then they painted. They are okay. We didn't use the kind of paint they were supposing to use. We found it to be a fair deal of substituting our more expensive paint. They changed the color we wanted. It looks fine. We thought that the price was fair.

They were extraordinarily professional, had good communication and had a very good price. They did excellent work.

they were very professional and thoroughly explained what they could and could not do. overall I was very satified with their work and would use again.

Went great, the cedar deck looks much better than before. Previous attempts at staining left drips and streaks. I thought about replacing the cedar boards with Trex. Evan used a solid color stain and it turned out wonderful. I actually like the deck now.

I contacted this company by email as a reference from Angies list. Received a prompt response and throughout the entire job the communication was excellent. They were on time, knowledgeable, and completed the job in a timely manner. We look forward to having them maintain our deck in good repair for years to come.

It looks great - like a new fence. Dave was prompt, courteous, and explained the process in detail - worked hard until the job was complete - great job and great businessman.

He power washed the deck and applied the stain. I told him that I would send a check for the payment if everything looked okay. After inspecting the deck, there was a portion of the board on the deck floor that was 18 inches to 2 feet that didn't have any stain on it at all. He applied a product to the top of the boards that were up against the house with a paintbrush. You could see where the product wasn't applied, as well as drip marks between the boards. The boards that he applied product with the paintbrush were lighter than where he used the paint sprayer, so it didn't blend. On the stairs where the boards met the ground, he only coated halfway down the boards. There were areas on the steps where the seams met that had no stain applied. Several areas had only received a light coating. I also have decorative bricks around my flower beds that are gray and red, some of those bricks were completely covered with the product and are now brown. I emailed him, and in the process of communicating back and forth, he stated that he would come back out and take care of those issues and re-coat the entire deck, free of charge. In my conversations about applying stain between the boards with a paintbrush, he advised me that it was virtually impossible. He then responded that he would try, but wouldn't be able to get to the bottoms of the boards. On Aug. 21 when he came to fix the deck, I also noticed that in three different spots on the front of my deck, the product ran down the boards because too much product was applied. No attempts were made to smooth down those areas or wipe away the excess product. He said that he would blend those drips with the rest of the boards. I observed him using a paintbrush to blend the product so that the boards looked even. He did this to the handrails along the top of the deck. As he was leaving, I gave him a check for $250.00 as partial payment. I told him that I would send the rest if everything was taken care of the way that he said it would be. When he left, he advised that the deck would dry within the hour. On the evening of August 21, it rained, but the water did not bead-up this time. I sent him an email the next morning letting him know that the product he placed on the deck had a matte look to it and was not beading as it previously had. Normally, he would contact me the same day about any issues. When I didn't hear that evening, I called my bank and put a stop payment on my check. The product didn't start repelling water until Monday, August 23. When I inspected the deck at this point, there were boards and spindles that he hadn't touched and other areas that he didn't apply product to. There is a notable difference in the color of the boards. The boards with the drips, still have the drips. The deck is not right and I am not paying full-price until it is completed correctly.

very professional; easy to work with

Fred and his crew were punctual, conscientious, and went above the call of duty as far as removing and replacing deck furniture. I was impressed with their thoroughness and the quality of their work. A great service, done well!

Initially called for estimate on deck and then called him to come back for an estimate on fence. We have a 4ft high wood fence with 4 inch slats and a 2 inch gap between. It s length is about 400 ft. I have stained it my self previously but the reason we had Deck Rescue do it was convenience. It took them 2 days and it would have taken me 2 weeks. They took the time to cover the areas of the house next to the fence and cover the bushes to avoid over-spray. Keep in mind that paining outside is weather dependent and that the dates he states may change

Dave pressure washed both porches in 1 day. Then there was a week of wet weather when Dave couldn't work. Then there was a string of 3 dry days and Dave sealed both porches on the 3rd day. Dave did a GREAT job !! He even touched up some spots on the white painted railings on the front porch. He also pressure washed my concrete walks and the concrete entrance to my garage. He did a super job !!!!! I WILL call Deck Rescue in the future !!!

They did a great job for the price. They were there on time. They were prompt. They need to do a better follow-up job.

Found upon applying stain that prior stain applied was silicon base and was not letting stain to penatrate. For an extra $100, sanded the entire deck, striped and pressure wased. Bill came back several times to check on our satisfaction, and color of the stain we desired. Took longer than expected but deck looks great!

Dave gave me an estimate based on our phone conversation that I felt was very reasonable. He told me approximately when he could start the job which was some weeks away. That was ok with me. When he called later to set a definite date I asked if he could also pressure wash the front and back porches. He agreed to do this for no charge! When he pressure washed the swing he removed 12 broken boards and replaced them (he had to go to the store to buy them). Next year I will have him do the wooden fence around the back yard. He returned my initial call promptly and has a very nice, friendly demeanor. He is prompt, efficient and enthusiastic. Dave Hydock is the kind of businessman that is a pleasure to deal with.

They had cleaned and restrained the deck last year. Since there were some issues they came back in this season and restrained the deck again. They did not charge anything for the work done. They did a good job.

they came exactly when they said they would and cleaned the deck. it looks great!

Once they finally showed up they did a nice job but they took far too long to complete the work

They did a very good job. They were backed up so we had to wait a while to have the work done because they were so busy.

We found the service from Angie's List and they were fine. They were reliable and they did what they said they would and they appear to have done a good job.

They did a good job. It went very quick, they power washed it and stripped it to let it dry and then came back to stain it. They replaced all of the items on the deck back to where they were and it looks nice. They even called afterward to check on the deck.

It went well. The weather played havoc, raining every few days in early June, so the work took longer to complete, but I wanted the work to be done right, not done fast, so it was fine with me. Bill Hydock checked the deck first for damage, durability, life expectancy, and structural integrity. The deck sags at one end, which I was concerned about. Bill advised me that the settling had stopped, and that an extra support should have been put in, but that there was no danger of collapse. He gave me a rough cost estimate of what it would take to install an extra post, which I appreciated. He told me what the pressure wash would clean up, and what stain he would use, that would make sure any discolorations in the wood were covered. We then arranged a time for the washing, and staining to be done. He introduced me to his staff. Before each part of the job, he or his staff would call ahead. After the washing, rain delayed the staining, but did not damage the deck, due to Bill's careful timing. His crew was thorough in staining all around the edges, and covered shrubbery and non-deck areas to prevent accidental overspray. Only when he was done, and I was satisfied, did he present the bill to me, which I gladly paid.

We were happy with Deck Rescue from start to finish. He was able to quote us a price this spring over email after we sent him digital photos of the deck and its measurements. Dave told us he'd try to schedule us in late May; it wound up being the first week of June, due to weather. After they power-washed the deck, we had several days of rain, so the finishing work couldn't be done for several days. Dave stayed in constant communication with us by phone and email to advise us of his plans. He even came out and inspected the deck one day when the weather cleared, but decided it was still too damp to do the staining and finishing work. Eventually, the weather cleared up and they did the final refinishing. We're quite happy with how it looked at the conclusion.