RoofWise Roofing Inc

Paul Nilo and his crew did an excellent job replacing the roof on our Clintonville home. They were patient during bad weather, never exposing the roof to the elements. They were professional, careful, courteous and fairly priced. They cleaned up thoroughly after each workday and explained any problems they encountered. We highly recommend them.

They were very prompt & courteous. They checked my chimney & found there was nothing wrong, so they didn't charge anything for coming out. I was very pleased. He was very professional & said that since he was in the city, he just stopped by & wouldn't charge since he didn't have to do any work.

Paul has been maintaining my slate roof for a number of years. When it came time to replace the roof (it was over 100 years old), Paul showed me all of my options and helped me prepare what I needed to go before the G.V. commission and get a non slate roof approved. His amazing team completed the job in two days and the roof looks beautiful. At the end of the second day they cleaned everything up, including cigarette butts and tiny pieces of old slate. The crew was polite and professional. I'll miss the yearly visits (but not the yearly maintenance fees). You will not be disappointed if you hire this company.

Excellent. We had a new roof and new skylights installed by another company in Autumn of 2003, and everything was under warranty. However, after two years of leaks and repairs that didn't work, we gave up on that company and called RoofWise. Paul Nilo fit us into his schedule and Luther came out and repaired the leaks. It's been nearly six months and the leaks are truly gone. They came on time, did quality work, and were wonderful to deal with.

LUTHER WAS VERY PROFESSIONAL AND INFORMATIVE. HE SAW THE PROBLEM WITH MY ROOF, BROUGHT ME UP TO SEE FOR MYSELF. HE EXPLAINED MY OPTIONS IN DETAIL. DID GOOD WORK. KEPT ME INFORMED HOW IT WAS GOING.

WITH MY INITIAL CALL I SPENT 15 MINUTES IN THEIR PHONE CUE WITH OUT BEING PICKED UP! I CALLED BACK APPROXIMATELY ONE HOUR LATER, AND MY CALL WAS ANSWERED BY SOMEONE WHO WAS UNABLE TO ASSIST ME OTHER THAN BY TAKING A MESSAGE. I NEVER RECEIVED A RETURN CALL!

VERY PROFESSIONAL. CAME OUT TO THE HOUSE TO GIVE AN ESTIMATE AND DETERMINED THAT THE BOX-GUTTERS WOULD BE PROBLEMATIC. EVEN THOUGH THEY DID NOT END UP DOING THE JOB, I WAS IMPRESSED WITH THEIR PROFESSIONALISM.

CALLED TO GET AN ESTIMATE. WHAT SEEMED TO BE AN ANSWERING SERVICE THAT REALLY DID NOT SEEM TO CARE VERY MUCH ABOUT MY PROBLEM, TOLD ME I WOULD RECEIVE A CALL BACK IN A DAY OR TWO TO ARRANGE FOR IN INSPECTION FOR THE ESTIMATE. THE CALL NEVER CAME. DID NOT SEEM VERY INTERESTED IN MY BUSINESS.

THE OWNER IS VERY HONEST AND RESPONSIVE, AND A PERFECTIONIST. HE DOES NOT USE SUB CONTRACTORS. JASON WAS THE CREW LEADER. HARDWORKING AND VERY DETAIL ORIENTED.

PAUL WAS PROMPT AND PROFESSIONAL, BUT I CHOSE NOT TO GO WITH HIS COMPANY FOR MY INSTALLATION.

THE CREW WAS VERY COURTEOUS. THEY EVEN PROVIDED SOME ASSISTANCE WITH GUTTERS AND VENTS THAT WAS NOT IN THE ORIGINAL CONTRACT. I WOULD CERTAINLY USE THIS COMPANY AGAIN.

ROOFWISE'S OWNER AND CREW SPENT A LOT OF TIME TRYING TO PLAN THIS JOB OUT AND WORK TO GET IT DONE RIGHT. OUR 85 YEAR OLD HOUSE PRESENTS MANY UNIQUE PROBLEMS. CREW IS POLITE AND CLEAN.

ALTHOUGH IT TOOK A WHILE FOR PAUL TO RETURN OUR CALL, ONCE CONTACT WAS MADE THE JOB PROCEEDED QUICKLY. PAUL SUPPLIED US WITH A LIST OF RESIDENCES HIS CREW DID ROOF REPLACEMENT ON SO WE COULD SEE WHAT THE SHINGLES LOOKED LIKE INSTALLED ON A ROOF EXPANSE. THIS HELPED A LOT BECAUSE IT'S HARD TO DETERMINE OVERALL COLOR WHEN LOOKING AT A SMALL SAMPLE. PAUL'S CREW ARRIVED ON TIME, WERE POLITE AND PROFESSIONAL. THE JOB WAS DONE IN ABOUT 3 DAYS. I WOULD RECOMMEND ROOFWISE ROOFING FOR ANYONE NEEDING A ROOF OR ROOF REPLACEMENT.

THEY WERE GREAT. THEY WERE VERY GOOD ABOUT GETTING BACK TO ME AND DIDN'T TRY TO SELL ME ANYTHING ELSE I DID NOT NEED. THEY DID AN EXCELLENT JOB OF REPAIR.

THEY DID NOT RETURN MY PHONE MESSAGE.

I CALLED THEM FOR AN ESTIMATE, THEY DID NOT HAVE ANY APPOINTMENTS AVAILABLE FOR OVER A WEEK. WE FINALLY GOT AN APPOINTMENT FOR 1 P.M. ON THURSDAY. THEY CALLED ME THAT MORNING AND SAID THEY WOULD HAVE TO RE-SCHEDULE FOR 5:30 P.M. I WAITED AND WAITED, NO ONE EVER SHOWED UP OR CALLED. NO ONE CALLED ME THE NEXT DAY TO EXPLAIN, EITHER. I FINALLY GOT TIRED OF WAITING AND CALLED THEM THIS AFTERNOON TO TELL THEM THEY WOULD NOT BE NEEDED. I FEEL THAT THIS IS VERY UNPROFESSIONAL.

THESE ARE REALLY PROFESSIONAL, AND EXEMPLARY PEOPLE IN EVERY RESPECT. THEY RETURNED PHONE CALLS RIGHT AWAY, OR ALMOST IMMEDIATELY, COMING ON TIME EVERYDAY, AND THEY WENT ABOVE AND BEYOND EVEN WHAT WAS ON THE CONTRACT. THEY WERE UNBELIEVABLY. EVERYTHING WAS REPLACED EXACTLY RIGHT. THE YOUNG MEN WERE REALLY POLITE AND CONSCIENTIOUS. WE HAD TWO PROBLEMS WHEN THEY LEFT, AND THEY CAME RIGHT OUT TO FIX IT. THE MESS WAS CLEANED UP DAILY, AND YOU COULD HARDLY TELL THEY WERE HERE WHEN THE JOB WAS FINISHED, AND IT WAS A TWO STORY BIG JOB.

THEY SEEM TO BE BUSIER THAN OTHER COMPANIES I TALKED WITH. THEY CHANGED THE TIME OF THE ESTIMATE AND I WAS UNABLE TO BE THERE. THEY DID CALL WITH FOLLOW UP QUESTIONS FOR ME AND WERE TIMELY IN GETTING THE ESTIMATE TO ME. THEY CAME IN CONSIDERABLY HIGHER THAN OTHER QUOTES ($4800), SO I CHOSE TO USE ANOTHER COMPANY.

CONSISTENT CONTACT WITH CONTRACTOR, COMPLETED AS PROMISED, WITH EXTRAORDINARY ATTENTION TO DETAIL AND CUSTOMER SERVICE. FOLLOW-UP WAS EXEMPLARY.

I LEFT TWO MESSAGES WITH THEM TO CALL ME SO I COULD GET AN ESTIMATE. THEY DID NOT RETURN EITHER CALL.

OUR EXPERIENCE WITH ROOFWISE ROOFING WAS WONDERFUL. THEY CAME OUT QUICKLY TO GIVE US A ESTIMATE. THE WORK WAS SCHEDULE WITHIN TWO WEEKS OF THE ESTIMATE DUE TO THE WEATHER. LUTHER SHOWED UP FOR THE TWO DAY JOB ON TIME AND READY TO WORK. HE WAS CONSIDERATE OF OUR HOME AND THE NEIGHBORS YARDS. HE WAS NEAT AND VERY INFORMATIVE. WE HIGHLY RECOMMEND THIS COMPANY FOR THEIR HONEST DEMEANOR AND PROFESSIONALISM.

WE HAD THEM INSTALL A HIGHER QUALITY DESIGNER SHINGLE. THEY ATTENDED VERY WELL, AND WERE VERY POLITE AND NICE TO WORK WITH. THEY TOOK CARE OF PROBLEMS QUICKLY. THEY WERE PUNCTUAL AND RESPONSIVE. IT WAS A VERY GOOD EXPERIENCE.

I WOULD LIKE TO ADD THAT I WAS COMFORTED IN ONLY HAVING TO PAY 250.00 FOR THE REPAIR. THIS COMPANY ALSO CALLED ME AT WORK AND KEPT ME UPDATED ON THE PROGRESS OF THE WORK. THEY ARE TO RETURN IN THE SPRING AND PAINT THE WOOD AROUND THE CHIMNEY. THE PROOF IN THE WORKMANSHIP OF THIS REPAIR WILL BE TO WAIT AND SEE IF MY CEILING LEAKS AGAIN.

VERY HONEST ABOUT THE COST, DID GOOD WORK, VERY PROFESSIONAL. ONE ONE OCCASION, THY BLOCKED MY CAR, AND I WAS IMPRESSED BY HOW SINCERELY APOLOGETIC THEY WERE. VERY PLEASED WITH THE RESULTS.

THEY WORKED AROUND OUR SCHEDULE THE BEST THEY COULD. WE HAVE A HOME/OFFICE AND THEY TRIED TO DO THE NOISIEST WORK WHEN WE WERE NOT SEEING CLIENTS. THE CREW WAS POLITE AND ALWAYS WILLING TO LISTEN WHEN I HAD A QUESTION OR CONCERN. WE DID GET A FLAT TIRE ON ONE CAR BECAUSE OF A NAIL LEFT IN THE DRIVEWAY, BUT THE DRIVEWAY IS GRAVEL AND THE NAILS WERE HARD TO SEE. I WENT OVER THE WHOLE DRIVEWAY WITH A MAGNET AND A METAL DETECTOR AND ONLY FOUND ABOUT TEN NAILS OUT OF THE HUNDREDS THAT CAME OFF OF THE ROOF WHEN THEY WERE TEARING OFF THE OLD ONE.