RoofWise Roofing Inc

THEY WERE EXCELLENT. WE WERE VERY PLEASED WITH EVERYTHING, THEY WERE PUNCTUAL,POLITE AND THEY CLEANED UP AFTER THEMSELVES. WE WOULD HIGHLY RECOMMEND THIS COMPANY.

AS A RESULT OF THE EASTER '03 HAIL STORM I HAD TO REPLACE MY ROOF. ONE TO DESCRIBE THIS COMPANY : EXCELLENT!!!

AFTER SPEAKING WITH 8 OTHER ROOFERS I WAS EXTREMELY IMPRESSED WITH HOW HE WAS ABLE TO DIAGNOSE THE PROBLEMS WITH THE STRUCTURE OF MY ROOF, SPECIFICALLY VENTILLATION AND POSSIBLE ICEDAMS THAT WOULD BE PRODUCED FROM A LOW PITCHED ROOF. OF ALL THE PEOPLE I SPOKE WITH, PAUL WAS ABLE TO EXPLAIN TO ME THE WHAT WAS NEEDED FOR THE ROOF TO HAVE THE BEST POSSIBLE CHANCE AT A LONG LIFE. TIM, A CREW LEADER AND HIS TEAM TORE THE ROOF OFF, MAKING CERTAIN NEVER TO LEAVE BARE WOOD EXPOSED TO THE ELEMENTS. FURTHERMORE, TIM CAME UP WITH A CREATIVE WAY TO BLOCK AN OLD NONFUNCTIONING GABLE END VENT IN A WAY THAT NO ONE OTHER THAN HE AND I WOULD EVER KNOW. VISUALLY, IT WAS PERFECT. AFTER THEY LEFT IT WAS IMPOSSIBLE TO FIND A NAIL. AS A MATTER OF FACT, TIM SAW ONE LAYING ON THE NEW ROOF. HE UNPACKED HIS LADDER FROM THE TRUCK AND WENT UP TO GET IT RIGHT BEFORE LEAVING THE JOB. PAUL IS ONE OF THE MOST CONSCIENTOUS ROOFERS I HAVE EVER DEALT WITH. HE MAINTAINS A SMALL BUSINESS TO ENSURE QUALITY CONTROL, A

I CAN'T SAY ENOUGH ABOUT PAUL NILO AND ROOFWISE. WE HAD SEVERAL PEOPLE COME TO OUR HOUSE, CHECK OUR ROOF AND GIVE ESTIMATES. WE WENT WITH PAUL BECAUSE HE SEEMED VERY HONEST, DOWN-TO-EARTH AND REASONABLE. HE GAVE US SEVERAL OPTIONS TO CHOOSE FROM IN THE WORK PERFORMED AND SHINGLE OPTIONS. HE REALLY CARES ABOUT THE WORK HE DOES AND WOULD RATHER START A DAY LATE AND GET THE JOB DONE RIGHT, THAN RUSH THINGS. HIS WORKERS WERE ALSO VERY FRIENDLY AND DID A GOOD JOB ON CLEAN-UP. GOOD JOB GUYS!CALLS USUALLY RETURNED WITHIN A DAY.

AT LEAST A CALL BACK TELLING US THEY WERE NOT SCHEDULING ANY NEW WORK WOULD HAVE BEEN APPRECIATED!

WAS THE ONLY ONE OF THREE ROOFERS WHO RETURNED MY CALL AND CAME OUT TO DIAGNOSE MY ROOF PROBLEM.

PAUL NILO AGAIN IS VERY CUSTOMER-SERVICE ORIENTED. HE ARRANGED THE REMOVAL OF OLD GUTTERS SHORTLY BEFORE THE PAINTERS WERE SCHEDULED TO PAINT THE TRIM BEHIND THEM; THEN INSTALLED NEW GUTTERS AFTER THE PAINTING WAS FINISHED. THE INSTALLATION CREW WERE POLITE AND WILLING TO ANSWER MY QUESTIONS.

I WILL BE HAVING THE WORK DONE BY THEM - THEY ARE NOT LARGE AND DO NOT USE A LOT OF SUBS - SO TAKES AWHILE TO GET ON THE SCHEDULE FOR THE WORK - BUT I USED THEM ON MY LAST HOUSE AND THEY WERE GREAT.

I HAVE USED ROOFWISE EARLIER TO RESOLVE OTHER ROOFING ISSUES. THEY HAVE ALWAYS BEEN VERY HELPFUL AND PROFESSIONAL. ALL OF THE PEOPLE ON THE WORK CREW WERE POLITE AND GAVE THE IMPRESSION THAT THEY APPRECIATED THE WORK.

THEY GAVE A 5% SENIOR DISCOUNT. I OBTAINED FIVE ESTIMATES, THREE FROM ANGIE'S AND TWO FROM FRIENDS. ROOFWISE WAS MOST RESPONSIVE, MOST THOROUGH IN THEIR ESTIMATE, LOWEST PRICE AND FOLLOW THROUGH ON ALL CALLS, QUESTIONS AND PROBLEMS.

I HAVE HAD TWO OTHER ROOFS REPLACED IN MY LIFETIME, BUT NONE WERE AS GOOD AS THE TEAM OF GUYS FROM ROOFWISE. ALL OF THE WORK WAS DONE WITHIN TWO DAYS. THEY ANSWERED ALL MY QUESTIONS AND WERE COURTEOUS. ROOFWISE ROOFING DID AN A+ GREAT JOB!

RESPONSIVE, PUNCTUAL, MORE THOROUGH THAN SOME, BUT NOT AS MUCH AS OTHERS. VERY PROFESSIONAL ESTIMATE PROCESS, BUT WE CHOSE ANOTHER COMPANY THAT WAS MORE AWARE OF OUR OVERALL NEEDS

TRIED TO GET AN ESTIMATE, BUT THEIR ANSWERING SERVICE TOLD ME THEY WERE OVERLOADED AND WEREN'T GIVING ESTIMATES UNTIL JUNE 1. IT'S NICE TO BE INFORMED LIKE THIS, RATHER THAN JUST IGNORED! THEY HANDLED THIS VERY PROFESSIONALLY.

I CALLED ON MAY 27TH AND AS OF JUNE 4TH I HAVE NOT RECEIVED A CALL BACK.

DROPPED OFF ESTIMATE, AND CALLED ME TO TALK WITH ME ABOUT THE JOB. HE DROPPED OFF SHINGLES SO WE COULD TAKE A LOOK AT THEM.

THEY ARE VERY DEPENDABLE AND RELIABLE. THIS WAS FOR A COMMERCIAL FLAT ROOF.

ROOFWISE SCORES AN A+++++++ RATING ACROSS THE BOARD. TOP NOTCH QUALITY, FRIENDLY/KNOWLEDGEABLE, HELPFUL AND HONEST. THEIRS WAS THE LOWEST PRICE OF FOUR ESTIMATES (ALL TOP PROVIDERS FROM ANGIE''S LIST). PRICE WAS IMPORTANT BUT NOT THE DRIVING FACTOR. FROM BEGINNING TO END, PAUL NILO WAS INFORMATIVE, BRINGING A WEALTH OF KNOWLEDGE AND INSIGHT TO GUIDE US THROUGH THE REROOFING PROCESS. LUTHER PROVIDED THE TROUBLESHOOTING AND PROBLEM SOLVING DURING THE JOB ITSELF. LUTHER EVEN REFERRED US TO OTHER CONTRACTORS WHEN NECESSARY. ROOFWISE DID AN OUTSTANDING JOB; I WOULD WHOLEHEARTEDLY RECOMMEND THEM. PAUL NILO HAS A CUSTOMER FOR LIFE!

PAUL NILO IS VERY CUSTOMER-SERVICE ORIENTED. ASSISTANT, LUTHER, WHO CAME TO THE HOUSE TO DO THE ESTIMATE, WAS ALSO HELPFUL AND RESPONSIVE. ALTHOUGH I OBTAINED ESTIMATES IN DECEMBER, I DID NOT WANT THE WORK DONE UNTIL SPRING. OVER 4 MONTHS, I ASKED MANY QUESTIONS IN PHONE CONVERSATIONS WITH PAUL. HE ANSWERED EVERYTHING COMPLETELY AND WAS ALWAYS VERY PLEASANT AND PATIENT. PAPERWORK PROVIDED WITH THE ESTIMATE IS INFORMATIVE ABOUT THE COMPANY AND THE PROCESS. THE WORK PROCEEDED ON SCHEDULE. IT TOOK 2 DAYS. THE ROOF WAS NOT LEFT EXPOSED OVERNIGHT, AND NO PACKAGES OF MATERIALS WERE LEFT ON THE ROOF OVERNIGHT.

IT TOOK THEM 2 OR 3 DAYS AND THEY CLEANED UP AS THEY WENT ALONG. THEY WERE PROFESSIONAL AND POLITE.

DIDNT TRY TO SELL A NEW ROOF, MADE A FEW NEEDED REPAIRS, THEY WERE TIMELY AND PLEASANT AND PROFESSIONAL. SEEM QUITE HONEST

THEY WERE VERY THOROUGH, GREAT ATTENTION TO DETAIL, VERY RESPONSIVE IN HANDLING UNEXPECTED PROBLEMS THAT AROSE

I THINK THEY ARE HARDWORKING PEOPLE. I FELT THEY WERE HONEST. THEY EXPLAINED THINGS TO ME. I HAD A GENERAL LEVEL OF COMFORT.

ONLY ONE QUESTIONABLE ITEM: ROOF WAS REPAIRED WHILE I WAS OUT OF TOWN. WHEN I RETURNED, THERE WERE WHITE PAINT-LIKE FOOTPRINTS ON MY NEWLY-TOPPED DRIVEWAY IN THE AREA OF THE ROOF JOB THAT WOULD NOT WASH OFF. CANT SAY FOR SURE THAT THE ROOFERS CAUSED THEM BUT SUSPECT THEY DID BECAUSE NO ONE ELSE WOULD HAVE BEEN THERE, BUT BECAUSE I COULDN`T SAY FOR SURE, I DIDN`T CONTACT THE COMPANY OWNER.

I SCHEDULED W/ PAUL AT LEAST 2 WEEKS IN ADVANCE TO MEET ME AT THE PROPERTY TO REVIEW THE JOB & PREPARE AN ESTIMATE. I WAITED FOR 12 HR. PAST THE SCHEDULED TIME & HE NEVER SHOWED UP. I CALLED TO LEAVE A MESSAGE THAT DAY AS WELL AS THE NEXT MORNING ... MY CALLS WERE NEVER RETURNED. HE USES AN ANSWERING SERVICE THAT TOLD ME HE PICKS UP MESSAGES TWICE DAILY. BASED ON THE LACK OF COURTESY IN PROVIDING A RETURN CALL, I WOULD NOT RECOMMEND THIS COMPANY. COMMUNICATION IS IMPORTANT & THIS COMPANY IS DIFFICULT TO REACH.

SOME DIFFICULTY REACHING THEM AND THEN WE DIDN''T REALIZE THEY HAD DONE THE WORK UNTIL WE GOT THE BILL. BUT OTHERWISE, A GREAT JOB.