Columbus Bath Design

EXPERIENCED SHOWER INSTALLER; CAME PROMPTLY; WORKED PROFESSIONALLY. AN A OVERALL.

EXTREMELY PLEASED WITH THE PROCESS & THE RESULTS, VERY FLEXIBLE, SERVICE CAN'T BE BEAT. THE SERVICE PEOPLE ARE PROFESSIONAL, EFFICIENT, & DON'T WASTE TIME.

THIS WAS MY THIRD LUXURY BATH LINER INSTALLATION. THEY HAVE ALL GONE WELL. THE INSTALLERS ARE POLITE AND CAPABLE. I HAVE BEEN HAPPY WITH THE QUALITY AND VALUE OF THEIR PRODUCT.

VERY PROFESSIONAL AND KNOWLEDGEABLE. WILL DEFINITELY USE THEM AGAIN.

JUST BECAME AN ANGIE'S LIST MEMBER, AND I FEEL LUXURY BATH SYSTEMS DESERVES ACKNOWLEDGMENT. IN MARCH 2004 OUR MASTER BATH HAD A COMPLETE SHOWER/TUB RELINER INSTALLED. THE JOB WAS DONE SO WELL I DECIDED TO HAVE THE BEDROOM SHOWER RELINED A YEAR LATER, IN MARCH 2005. BOTH JOBS TOOK LESS THAN 8 HOURS. AND BELIEVE ME, THIS IS NOT A JOB FOR THE DO-IT-YOURSELF GUY. INTERESTING TO WATCH THE INSTALL PROCESS, (BOTH DONE BY TONY) FROM TEAR DOWN TO FINISHED PRODUCT. VERY PLEASED WITH THE OWNER, MICHELLE, WORKING WITHIN A COST LIMIT. SHE'S MORE THAN HELPFUL, WITH POSITIVE SUGGESTIONS, FOR A SHOWER/TUB TO FIT YOUR NEEDS. NO PRESSURE SALE PITCH!

THE SHOWER LINER IS WONDERFUL, TRULY A QUALITY PRODUCT. WE HAD ISSUES WITH THE COUNTER AND DOOR INSTALLATION TIMEFRAMES - ALL WERE RELATED TO MANUFACTURER DELAYS. IT COULD BE A FLUKE BECAUSE MOST OF THEIR OTHER RATINGS ARE GOOD. I WOULD DEFINITELY RECOMMEND THEM FOR THE SHOWER LINER BUT NOT OTHER ITEMS.

LUXURY BATH HAS PROVIDED GREAT SERVICE FOR US. THE BATHROOM LOOKS GREAT AND WE'RE CONSIDERING REMODELING OUR OTHER BATH AS WELL. WE HAD SOME PROBLEMS WITH THE FAUCET INSTALLED WITH THE SHOWER UNIT BUT LUXURY FIXED THE PROBLEM PROMPTLY AFTER WE REPORTED IT.

COMPANY REP, ANNA, WAS VERY HELPFUL IN ANSWERING OUR INITIAL QUESTIONS. THE OFFICE PERSONNEL KEPT US INFORMED AS TO WHEN THE WORK WAS TO BE PERFORMED AND CONFIRMED THE DATE AND TIME. THE INSTALLER ARRIVED WHEN SCHEDULED AND WAS COURTEOUS AND PROFESSIONAL. BECAUSE OF A WINDOW IN THE TUB-SHOWER AREA HE HAD TO MAKE EXTRA EFFORT OT FIT THE WALL PANELING IN PLACE. WE ARE VERY PLEASED WITH THE END RESULT.

WE ARE ABSOLUTELY DELIGHTED. THE ENTIRE PROCESS WAS MADE AS PAINLESS AS POSSIBLE AND THE FINISHED BATHROOM LOOKS WONDERFUL. THE MAJORITY OF THE WORK WAS DONE IN 8 HOURS, AS PROMISED, AND EVERYTHING WAS LEFT SPOTLESSLY TIDY. STAFF ARE HELPFUL AND ACCOMMODATING, FROM PLANNING TO INSTALLATION. HIGHLY RECOMMENDED!!

THE PEOPLE IN THE SHOWROOM WERE FRIENDLY AND COURTEOUS. THE MAN WHO CAME OUT TO MEASURE AND GIVE THE FINAL ESTIMATE WAS ACTUALLY INTERESTED IN WHAT I WANTED AND ANSWERED MY QUESTIONS. THE INSTALLER DID A GREAT JOB. MY ONLY RESERVATION/QUESTION IS WHY THEY DIDN'T MENTION THAT THERE ARE VERY FEW CLEANERS YOU CAN USE ON IT (THEY EMPHASIZED EASY CLEANING IN THE SALES PITCH), AND WHAT HAPPENS IF YOU NEED TO USE A DRAIN CLEANER (HOW DO YOU NOT GET IT ON THE TUB?)OR SOMETHING MORE POWERFUL ON THE SHOWER CURTAIN AND IT DRIPS ON THE LINERS? WILL MY TUB BE RUINED? THE LITERATURE ON CLEANING THE TUB IS GIVEN AFTER THEY'RE DONE, SO I FOUND THIS OUT TOO LATE. IT'S ALSO AMAZING WHAT ADDING AN ORDINARY TOWEL BAR CAN COST.

THE COMPANY HAS SUPERIOR CUSTOMER SERVICE AND INSTALLATION TECHNICIANS. MICHAEL AT THE HOME OFFICE PROVIDED EXCELLENT GUIDANCE AND CUSTOMER SERVICE. MICHAEL MADE THE PROJECTS EASY. THEY DID A SUPERIOR JOB. MY BATHROOM IS BEAUTIFUL.

OUR OVERALL EXPERIENCE WAS SOMEWHAT DISAPPOINTING. THE FINISH DETAILS RELATED TO REFINISHING AREAS DISTURBED BY REMOVAL OF EXISTING VANITY TOP WAS NOT UP TO LUXURY STANDARDS. ALL OTHER WORK WAS VERY GOOD. THERE WERE PRICING ISSUES AS CONTRACTOR DID NOT WISH TO ADHERE TO ORIGINAL CONTRACT PRICE, THIS WAS WORKED OUT BUT WAS UNPLEASANT.

THEY DID A REALLY GREAT JOB. THEY DID CUSTOM WORK AND IT TURNED OUT EXACTLY THE WAY IT WAS SOLD TO ME. I ONLY HAD ONE WORKMAN IN THE HOUSE AT A TIME, WHICH I LIKED.

MICHELLE WAS VERY PATIENT AND HELPFUL IN OUR SELECTION OF PRODUCTS. THE INSTALLERS ARRIVED ON TIME, DID AN EXCELLENT JOB AND LEFT NO MESS. WE HIGHLY RECOMMEND THIS COMPANY TO ANYONE CONSIDERING BATH REMODELING. HOWEVER, WE THINK WE SHOULD HAVE BEEN TOLD UPFRONT THAT MAINTENANCE REQUIRED RECAULKING EVERY 2-3 YEARS AT $95/HOUR INSTEAD OF RECEIVING THAT INFORMATION WITH OUR WARRANTY.

THEY WERE VERY GOOD. WHAT STRUCK ME WAS THE PROFESSIONALISM OF THE LADY WHO RUNS THE GAHANNA STORE. VERY PROFESSIONAL, INFORMATIVE, AND GAVE US REMINDER CALLS WHEN THEY WERE COMING. GREAT JOB AND GOOD PRODUCT.

WE ARE EXTREMELY HAPPY WITH OUR NEW SHOWER SYSTEM. THE WHOLE EXPERIENCE WAS FIRST CLASS ALL THE WAY.

GREAT EXPERIENCE. THERE WAS A LEAK, BUT THEY CAME OUT QUICKLY, AND ON MORE THAN ONE OCCASION, TO FIX IT AND MAKE SURE WE WERE HAPPY.

THEY DID A GOOD OVERALL JOB WITH THE TUB, CEILING AND WALL LINERS. THE INSTALLATION WENT WELL BUT THERE WERE SOME SHAVINGS AND DEAD GRASS LEFT IN THE YARD. THE FEW FOLLOW-UP ITEMS I HAD WERE TAKEN CARE OF WITHIN A FEW WEEKS. MOST BAFFLING FOR A HIGH-SERVICE COMPANY WAS THAT RETURN CALLS WERE HARD TO GET FROM EVERY EMPLOYEE I ENCOUNTERED (5). OVERALL, I AM HAPPY WITH THE END RESULT AND WOULD RECOMMEND THE COMPANY.

THE INSTALLERS WERE NICE, COURTEOUS, AND DID A GREAT JOB.

EXCELLENT TO WORK WITH, INSTALLERS WERE PROFESSIONAL AND CLEAN. ALL AREAS WERE COVERED WITH TARPS. A REAL PLEASURE TO WORK WITH.

THEY WERE VERY PROFESSIONAL AND VERY EASY TO WORK WITH. MY ONLY COMPLAINT WAS THAT THEIR INITIAL ESTIMATOR SAID THAT THE FAUCETS DID NOT NEED TO BE REPLACED, BUT THE INSTALLER SAID THE COMPANY'S POLICY HAD CHANGED AND THEY WERE NOW STRONGLY RECOMMENDING REPLACEMENT OF THE FAUCETS AND THAT HE COULD NOT GUARANTEE A TIGHT FIT IF THEY WERE NOT REPLACED. ALL IN ALL, I'M PLEASED WITH THE CHANGE AND HAPPY THAT I HAD THE FAUCETS REPLACED, BUT WISH I HAD BEEN GIVEN PRIOR NOTICE OF THAT - BEFORE THE DATE OF INSTALLATION. THAT BEING SAID, LUXURY BATH'S WORK AND COURTESY WAS OUTSTANDING, REGARDLESS OF WHO I WORKED WITH. WE ARE VERY PLEASED WITH THE WORK.

INSTALLATION WAS DONE WHILE I WASN'T HOME. THE SHOWER ROD WAS NOT INSTALLED. I CALLED AND THEY MADE APPOINTMENT TO FINISH JOB. THEY MISSED 2 APPOINTMENTS. I WAITED 24 HOURS EACH TIME BEFORE CALLING THEM. IT TOOK FOUR CALLS BEFORE MANAGER WOULD TAKE MY CALL. WORK WAS FINALLY DONE ON 4-23-04.

THEIR COST WAS VERY REASONABLE FOR ALL OF THE WORK THEY DID. THEY WERE AWESOME, VERY NICE TO DEAL WITH AND THEY GAVE A SENIOR DISCOUNT. IT WAS A VERY GOOD EXPERIENCE AND EXCELLENT OVERALL.

THEY DID AN EXCELLENT JOB WITH THE MESS OF A BATHROOM WE WERE LEFT WITH BY ANOTHER COMPANY.

THEY WERE EASY TO WORK WITH AND ACCOMMODATED OUR WORK SCHEDULE.