Response from Above And Beyond Painting LLC
I am very sorry our relationship with the home owners had to end this way. After meeting with them I offered to repaint a few windows at no charge even after my one year guarantee had expired. I made it very clear to the home owners that in Ohio during the harsh cold winter's with freezing rain, snow, and ice, that sometimes sits on window sill's for long periods at a time, that there would be general maintenance if not every spring at least every other year. We are a company that takes a lot of pride in our workmanship an use only the best products to insure the home is protected for years to come. However wood window sills are very hard to guarantee especially when these particular windows were in bad shape prior to painting them. I am thankful for the trust the home owners had with my company after several projects, and a very nice page of happiness report they submitted for me, and wish them only the best. I feel our outstanding awards and reviews speak for them self's and would only hope that potential Angie's list clients would understand that I don't think it's possible to maintain excellent awards and reviews consistently month after month, year after year, by providing shoddy work. Thank you, Tim Barton