Mastercraft Restorations, LLC

The crew did the job as requested. Clean up afterwards was very good, no scrap shingles or nails laying around. Would rehire and recommend without a second thought.

Old shingle were removed and new ones were applied in one day, it was a great experience! We will be calling for future work that needs to be done.

This is the second time I have used Mastercraft for some roof repair work and I have been very satisfied both times. They arrived at the promised time and completed the work quickly. I will definitely contact them for future work

Tom was very upfront with everything and didn't leave any details out during his time looking at our issue. His team that came out to do the repair work was excellent as well, and Tom even followed up with advice on how to deal with the water that managed to get in prior to the repair! Overall, it was a very pleasant experience and would work with them again in the future!

Tom was great to work with. He was very professional, personal & knowledgeable. His co workers were also great.

Very pleasant and completed the work.

Tom was easy to work with, and had a lot of knowledge. He diagnosed the issue correctly, and had a reasonable approach to fixing the problem. The work was done quickly and professionally.

Easy to work with and took care of my roofing issue!

Tom came out to look at our roof since we had a small leak. He was thorough and sealed up what he thought was necessary to resolve the leak. Gave an alternate suggestion if this did not fix the issue. After my initial contact they contacted me the same day for the appointment. Their customer service is great!

Great value, fast response, solid work.

Repair of a skylight leak. Tech inspected and sealed all three skylights, so he went beyond the initial problem. Prompt arrival. A bit high on the price.

Professional and efficient. New roof looks great.. clean up was excellent. I would recommend this crew to anyone .

Honest communication from project manager, Tomas, who advised me to go in a direction which gave me a new roof with a 40 year warranty at 1/3 the price of a full roof replacement. He and his team were prompt and responsive and fully prepared for the specific issues that needed repair in addition to completing the entire job within day!

Quick to provide a quote, schedule and complete the repair. I am waiting for the first big rain to verify but am confident.

So glad I found MasterCraft . Great customer communication. Shortly after my roof install there was some minor storm damage. Repair was done the same day I called. I trust Tom and his crew. Their rice was very near what I thought was reasonable.

Mastercraft installed the roof on my house. They were very knowledgeable and professional. I would definitely recommend this company !! Their pricing and work was top-notch, and great quality work!

Tom came out and originally fixed missing shingles, but due to a few more wind storms over the winter, we had to have him come back out and the insurance adjuster agreed with all that Tom said, that the roof would need to be replaced. His men were nice and worked very hard all day long. They finished the job in one day. That was tearing off the old roof and installing a new roof. His price was very fair and he was a joy to work with.

Do not hire them! They never completed the repairs. They made up excuses why they could not do things correctly. Only cared about the money. They staff was less than knowledgeable about how to do the repairs.

Great service professional and friendly

They were extremely responsive, calling back when they said they would, coming when they said they would, and being very personable.

Great service, outstanding value, the roof looks awesome. The crew on our project didn't leave any mess behind. I would have Master Craft Restorations work for us anytime

Very knowledgeable. Friendly and very efficient. Work was completed next day.

This job was for my parents house. I tried to get competitive quotes, Mastercraft was the only company to a) answer the phone with an actual person; b) make an appointment for an estimate; c) come out and actually estimate. Tom (estimator and project mgr.) was professional, cheerful, and extremely service-oriented. Zero attempt to up-sell. Zero pressure. I felt like I was working with a sincere, honest person who was fair and interested in doing the best job possible for my folks. He gave options for the fix and actually recommended the less expensive option because some elements were in good enough shape to simply repair. He took pictures of the damage and explained everything he found. He told me he would be able to get a crew there in about a week, and called a week to the day - and out to my parents house, they went that very day. This is a steeply pitched roof on a large two-story house, not an easy work environment, but they were more than happy to tackle the job. The roof was repaired and the tune-up I also purchased completed within the estimated work time. Tom even drove out of his way to meet me at a location convenient to me to pick up the check afterward. He showed me pictures of before and after. The work was more thorough than expected in the case of the tune-up, and the repair done with care to detail. My parents now have peace of mind (it rained the next day and my dad slept like a baby - no drips to wake him up!) and appreciated that the workers were very respectful and professional. The repair was not cheap, but after talking to insurance professionals, it was well in line with the work done, and fair. In other words, you get what you pay for, and in this case, I got well beyond that. My overall impression is that these guys are professional, courteous, honest, friendly, and hard-working. Jan (office manager) is pleasant and professional. Tom is a delight. These guys were dependable and did the job right. I would not hesitate to hire Mastercraft again and have already recommended them to friends.