Mastercraft Restorations, LLC

I was completely surprised with Mastercraft Restoration LLC as they are the opposite to every roofing company that looked at my roof. My roof was â long in the toothâ as they say and every company that came out was priced far above what I could afford. On top of that I received conflicting reports of the actual condition of the roof. That is until Tom of Mastercraft Restoration arrived. Tom listened carefully to what I could afford and performed a thorough inspection and worked out a solution that would protect my home and fit my budget. It is most noteworthy to share that Tom has mannerisms and a presence that can only come from above, no hard sell tactics or pressure, just the truth. There were no short cuts taken and the roof is beautiful! The cleanup was complete and thorough even after working for 13 hours on a 95° F day. As for me Mastercraft Restorations is the only company that I will use (for all the services they provide) from this day forward. Give Mastercraft Restorations a call and have Tom review your situation before moving forward with another company and I know your experience will be as great as mine.

They came to meet me on Tuesday and did the repairs on Thursday. Very nice and informative.

Complete roof replacement, all in about 8hours. Good job.!

n/a

Easy to work with and made sure that everything was cleaned up properly and put back to order.

Master craft came to our house the same day that we spoke with them. Repair was completed before the rain started. If the repair does not fix the problem we were told to call back and our money paid today would be applied to a larger repair if required. Personnel on the phone and in person were very nice and professional.

the price was to high but she needed the job but they do good job

would recommend

They got to the small project quickly and finish promptly Good work! Good people to work with!

Fast, effective and very friendly service

Excellent response time, job done well, and at cost quoted.

They were the only company to contact me. The repair was adequate but could have been better. There is an obvious dip where the repair was made. I believe they used materials they had on hand rather than buying for the project. I was pressured to write a review before they left. I wanted to pay with a credit card, but he would only take a check. I believe I was overcharged--the work took 2 guys only 4 hours and cost $5000.

They showed up on time, evaluated the problem, fixed the problem on the spot along with another area that needed repair. Additionally they were honest telling us the rest of the roof was in good shape and should last for years to come. No pressure. I will use them again if I ever need to.

Were on time. Honest, Knowledgeable, Professional. Did not try to sell me what I did not need. I highly recommend them.

great!!!!

took pictures of the repair done on the roof. Very professional and nice. They called same day and job was done quickly.

The job was sloppy and not to my expectations. But they worked with me for a refund.

Fast and courteous

The only issue I nave is the non clearing away of the chimney remains .A add on price was given to remove the remains.

Prompt responses to customers Fast, competent employees Nice and courteous

These guys were amazing! They returned my call, showed up to give an estimate, and did the actual work all in the same day! To say I'm impressed is a massive understatement.

They did a great job and very quickly.

Very responsive to my repair concerns and did repair promptly! Good communication as well. Would recommend

Had Master Craft repair a sizeable leak in our roof. They did excellent work at a very reasonable price. Although English was a bit of a barrier, the three employees knew what needed to be done and did it well. For a relatively small additional cost, they resealed all the roof joints and stand pipes. This included replacing and resealing the furnace exhaust pipe which leaked badly where it comes through the roof. I am definitely pleased.

They came out to my house free of charge and checked the area I was concerned was leaking, and confirmed there isn’t a leak. Very responsive and professional and didn’t charge me a penny!