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Ace Fence & Deck LLC

Fencing, Decks and Porches, General Remodeling,

About us

Ace Fence & Deck is licensed throughout Central Ohio and is looking to take the gamble out of improving the exterior of your home. The good people at Ace Fence & Deck are friendly, knowledgeable and willing to work a project that suits every budget. Ace wants to help you claim all of your property while providing a safe place for your children and pets. We have a wide selection of everything from traditional wood to maintenance free vinyls and aluminum. Additional email - rob@fenceinstall.com. Additional fax - (740) 862-5727. Additional phone - (800) 919-4223 & (614) 751-8054.

Business highlights

24 years of trusted experience

Services we offer

Fences, decks, screen rooms, patio enclosures, gazebos & railing.

Services we don't offer

Repair

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7136 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
8%
3
4%
2
4%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 126-136 of 136 reviews

Deborah W.
07/2015
5.0
fencing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$8,000

Hiroko T.
06/2015
4.0
fencing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$3,400

Susan M.
01/2015
5.0
fencing, remodeling
  + 0 more
unknown
Description of Work: New capped cedar fence |Beautiful job |Bill is very responsive to all questions and concerns. He was remarkable to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Tim L.
09/2014
5.0
fencing
  + -1 more
unknown
Description of Work: Tear down and remove wood privacy fence, replace with vinyl privacy fence. Very good experience from start to finish. Vehicle trouble and weather delayed work for a couple of days, but they asked if they could work the weekend to finish the job. The job started 6-8 weeks after signing the contract as expected. The notice on the actual start date was only one day, but overall communication on and about the job was very good.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$10,260

Chris R.
06/2014
5.0
fencing
  + -1 more
unknown
Description of Work: Ace built a cedar shadow box fence in the back of the yard. It is only one side of the backyard and the other two sides are chain link. They removed the chain link and replaced with wood fence. It looks great. They came a week early and completed the job in two days.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Adam G.
06/2014
5.0
fencing
  + -1 more
unknown
Rating CategoryRating out of 5

Barbara T.
03/2014
4.0
fencing
  + -1 more
unknown
Description of Work: Don't remember the exact price as this was more than 5 years ago. But during the process my needs changed and they were very agreeable to my change and gave me a refund of my partial payment

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0


Philip T.
05/2010
1.0
fencing
  + -1 more
n/a
Description of Work: No service provided. I e-mailed Ace through Angie's List and left two voice mail messages over the course of 2.5 weeks and NEVER received a response.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Ace Fence & Deck LLC
We apologize for this inconvenience and we are sorry we have not been able to help you with your project yet. We have been in contact with our Angie's List account manager and were unable to come to a conclusion on why we are not receiving your emails though Angie's List. We have everything set up correctly with our account and have been receiving emails from other members. We also have checked our phone records and we have been unable to locate your name and number, we did have 3 calls that were identified as private/unlisted, in which we do not know who placed the call. We have several different phone numbers that we use throughout central Ohio, we are curious as to which number you were dialing. It is not usual for us to receive reports like this; we greatly apologize for any miscommunication and would love the opportunity to provide a free estimate for your project.

Bridget R.
04/2009
5.0
fencing
  + -1 more
N/A
Description of Work: Tom came over for an estimate on a new fence in the backyard. He was very prompt and met us at exactly the time he had said over the phone. He seems like a really nice guy and was very knowledgeable. He gave us some good advice on the benefits of using cedar for a privacy fence. It seems like he is very professional and really places a value on the quality of his work.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MICHAEL W.
05/2005
1.0
fencing
  + -1 more
I NEVER RECEIVED A RETURN CALL.
Description of Work: I CALLED ON 5/5/05 AND REQUESTED AN ESTIMATE VIA VOICEMAIL.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Jackie A.
05/2005
2.0
decks, fencing
  + 0 more
DISAPPOINTED IN THE ''NO SHOW''.
Description of Work: APPOINTMENT WAS SET UP FOR 6:00PM ON 4/28/05 TO PROVIDE ESTIMATE FOR DECK AND FENCE BUT SALESPERSON DID NOT SHOW UP OR CALL. I CALLED THEIR OFFICE THE FOLLOWING MORNING AND CONFIRMED THAT SOMEONE WAS SCHEDULED TO COME OUT. THE PERSON AT THE OFFICE WAS SURPRISED AT THE ''NO SHOW'' AND OFFERED TO SET UP ANOTHER APPOINTMENT. I DECLINED.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
1.0


Response from Ace Fence & Deck LLC
THE REASON FOR REPRESENTATIVE''S "NO SHOW" APPOINTMENT WAS THE FACT HIS WIFE WENT INTO THE HOSPITAL TO HAVE THEIR FIRST CHILD. THE OFFICE MANAGER WAS NOT AWARE OF THIS UNTIL LATER THE NEXT DAY. SHE WAS UNAWARE OF THE "NO SHOW" UNTIL CUSTOMER CALLED IN, BUT OFFERED TO RESET THE APPOINTMENT.

Contact information

1500 E. Chestnut Street, Lancaster, OH 43130

http://www.fenceinstall.com

Service hours

Monday:
9:00 AM - 4:30 PM
Tuesday:
9:00 AM - 4:30 PM
Wednesday:
9:00 AM - 4:30 PM
Thursday:
9:00 AM - 4:30 PM
Friday:
9:00 AM - 4:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Fencing,
Decks and Porches,
General Remodeling,
Deck Maintenance,
Sunrooms and Patio Enclosures,
Animal Fencing,
Fencing Driveway Gates

FAQ

Ace Fence & Deck LLC is currently rated 4.7 overall out of 5.

Monday: 9:00 AM - 4:30 PM

Tuesday: 9:00 AM - 4:30 PM

Wednesday: 9:00 AM - 4:30 PM

Thursday: 9:00 AM - 4:30 PM

Friday: 9:00 AM - 4:00 PM

Ace Fence & Deck LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Ace Fence & Deck LLC offers free project estimates.
No, Ace Fence & Deck LLC does not offer eco-friendly accreditations.
No, Ace Fence & Deck LLC does not offer a senior discount.
No, Ace Fence & Deck LLC does not offer emergency services.
Yes, Ace Fence & Deck LLC offers warranties.
Ace Fence & Deck LLC offers the following services: Fences, decks, screen rooms, patio enclosures, gazebos & railing.
Repair

Contact information

1500 E. Chestnut Street, Lancaster, OH 43130

http://www.fenceinstall.com

Service hours

Monday:
9:00 AM - 4:30 PM
Tuesday:
9:00 AM - 4:30 PM
Wednesday:
9:00 AM - 4:30 PM
Thursday:
9:00 AM - 4:30 PM
Friday:
9:00 AM - 4:00 PM