Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Charlie's Drain Service

Drain Cleaning, Plumbing, Sewer Cleaning,

About us

Family owned and operated, Charlie's Drain Service is the "drain service next door." A small town business with big city talent, we can tackle any drain problem with affordable and reliable service 24 hours a day, 7 days a week - including holidays. Charlie's Drain Service has built a quality reputation by earning the trust and loyalty of our customers for over 35 years. With knowledgeable and dependable service technicians, specialized equipment, timely responses and affordable pricing, we provide comprehensive and round-the-clock services to residential, business, commercial and industrial establishments.

Business highlights

47 years of trusted experience
Emergency Services Offered

Services we offer

Drain service - toilets, sinks, sewers. Garbage disposal service & repair

Services we don't offer

DO NOT PUMP SEPTIC TANKS.

Amenities

Free Estimates
Yes
Senior Discount

$10

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.960 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
3%
3
0%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 60 reviews

Eve W.
07/2017
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Tom P.
05/2017
5.0
drain cleaning
  + -1 more
Great - thanks again!
Description of Work: A clog (again!) quickly unclogged by one of the brothers. Thanks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Albert J.
07/2016
5.0
drain cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeffrey F.
04/2016
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Attempt to clean a 2" perma-clogged line. Third and final attempt. Charlie's gave it a good try, but it is collapsed or fully corroded. Next options..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$125

gene K.
10/2012
5.0
drain cleaning, plumbing
  + 0 more
Charlie's Drain Service was outstanding ! They reported within a reasonable amount of time , performed the work in a very professional manner and the fee was very reasonable . I recommend them very highly and have done so to all my friends . I would not hesitate to call them again if necessary .
Description of Work: I used them for drain service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KAREN L S.
10/2012
5.0
drain cleaning, plumbing
  + 0 more
The service was great. They do great work. We have them out fairly often.
Description of Work: They have come out several times. They have snaked out some drains and also replaced some faucets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARGARET W.
10/2012
4.0
drain cleaning, plumbing
  + 0 more
The service has gone very well. He is very polite and comes as soon as he can.
Description of Work: He has done several things for me. He has opened up the drains and put washers on the faucets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David C.
10/2012
5.0
drain cleaning, plumbing
  + 0 more
They have done work for me over the past 10 years. They are pretty good. I generally have them come out at least once a year as a preventative measure to make sure the drains are clear. I usually have them come out on Saturdays and they do not charge me extra for the service.
Description of Work: I have used them to snake out drains for me on average about once a year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Barbara D.
10/2012
5.0
drain cleaning, plumbing
  + 0 more
Their service was very fine. They were very accommodating and did their best to keep things clean.
Description of Work: We went through several drain tracking down a clog in our drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

10/2012
5.0
drain cleaning, plumbing
  + 0 more
They are very good. We have used them several times. They were courteous and the price was reasonable.
Description of Work: They have done some drain service for us. They have cleared out a clogged drain in the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert G.
10/2012
5.0
drain cleaning, plumbing
  + 0 more
They always do an excellent job. I like them because they have equipment that goes out further in the pipe than any other companies around. They are the only people I would use.
Description of Work: I use them to clear out a drain for me. I've used them about 3 times over the past 10 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Sandy R.
10/2012
5.0
drain cleaning, plumbing
  + 0 more
It was excellent. They are fantastic. They really know what they are talking about. They work quickly and are very nice people. They are very considerate of your house. They are only plumbers I use.
Description of Work: They have been out several times. They fixed a leaking toilet and put in a new garbage disposal. They also have fixed a drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Pam C.
09/2012
5.0
drain cleaning, plumbing
  + 0 more
They are dependable, reasonable and do good work.
Description of Work: I had used Charlie's Drain Service previously for a clogged main drain caused by tree roots. I decided to have them come yearly to prevent any further clogging.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Nick A.
05/2011
5.0
drain cleaning, plumbing
  + 0 more
Quick and easy. Actual price was lower than what was quoted over phone.
Description of Work: Hooked up all the plumbing (drain, garbage disposal, vent (island sink), dishwasher, faucet) for our newly installed counter-tops and sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Dale Y.
12/2010
5.0
plumbing, septic tank
  + 0 more
I would definitely call him again, he was professional and a really nice guy. I had another problem after his initial service so he came out a second time to fix it, free of cost.
Description of Work: They had to ream the line between the house and the septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Cindy S.
07/2010
5.0
drain cleaning, plumbing
  + 0 more
The plumber was a little late and called to let me know he would be there shortly. He arrived within the next 30 minutes and cleaned out my drain. He even looked a the one outside from my eaves to the road. He was in and out in less than half an hour with very little mess. I would definitely hire again.
Description of Work: I called Charlie's on July 8th to have my basement drain cleaned and set it up for that afternoon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Hollie O.
01/2010
5.0
drain cleaning
  + -1 more
We have used Charlies for many many years now. Our neighborhood is NOTORIUS for drain back-ups. Charlie's crew often has to snake out to the road, and they are usually in and out in a matter of minutes. I don't think they have ever been at our house for more than 30 minutes. Their employees are so kind and polite, everyone should choose them for drain services.
Description of Work: Unclogged drains from roof to road.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

EDNA K.
09/2008
5.0
drain cleaning
  + -1 more
Charlie's drain service is great. I called, made an appointment for the next morning and he pulled in the drive early. Nice man, efficient and professional. In less than 15 minutes, the drain was cleared. The work even has a 90 day guarantee. Would hire this service again.
Description of Work: The drain for the washing machine and the stationary tubs was clogged. He used a snake to clear the drain. No more watery floor when we do laundry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Andrea D C.
08/2007
5.0
drain cleaning
  + -1 more
Came out quickly. Charlie's went as far as they could with the block and then I had to call an excavator. Charlie's marked the spot so we would know where the blockage was. They even referred me to a company that could do the digging.
Description of Work: I was having a back up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$94

DENNIS K.
02/2007
5.0
drain cleaning
  + -1 more
Good. Had to buy part which extended the job by an hour of clock time but not charged time.
Description of Work: Unplugged slow tub and bathroom sink drain. Job required snaking the sinks and replacing the trap on the bathroom sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

GLORIA R.
11/2006
5.0
drain cleaning
  + -1 more
He had the job completed in 25 minutes. He was so polite, honest and great. He got here quickly. He was a conscientious.
Description of Work: He cleaned the drain in our kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LINDA G.
07/2006
5.0
drain cleaning
  + -1 more
I called on Sunday to set up a Monday appointment. My call was returned promptly and an appointment was scheduled for Monday afternoon. They called Monday morning to confirm and came at 1:15. The work was done by 1:30. He checked in the basement to be sure there were no leaks caused by the power snake.
Description of Work: Unclogged a bathroom drain for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

BRIAN M.
12/2005
5.0
drain cleaning
  + -1 more
Bob was very polite and very professional in all aspects of the job. I would highly recommend this service.
Description of Work: Cleaned out a clogged drain in our laundry room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

MARY-ANNE L.
10/2005
5.0
drain cleaning
  + -1 more
FAST, POLITE, & PROFESSIONAL SERVICE. CALLED ON A FRIDAY EVENING AFTER 5 PM. SERVICE WAS COMPLETED BY 6:30 PM.
Description of Work: UNCLOGGED MAIN DRAIN IN BASEMENT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

KATHERINE F.
05/2005
5.0
drain cleaning
  + -1 more
HE WAS HERE FOR QUITE A FEW HOURS CHECKING EVERYTHING OUT. HE SPENT A LOT OF TIME AND REALLY EXPLAINED TO ME WHAT WAS GOING ON. HE IS VERY REASONABLY PRICED AND GETS OUT HERE RIGHT AWAY. HE WAS NOT ABLE TO SOLVE THE PROBLEM, BUT WAS ABLE TO EXPLAIN IT TO ME SO THAT I CAN GET IT TAKEN CARE OF. IT WASN'T SOMETHING THAT HE COULD FIX.
Description of Work: I HAD HIM CHECK OUT A DRAIN PROBLEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175
    • 1
    • 2(current)
    • 3

Contact information

4836 Edison Rd, Kent, OH 44240

charliesdrain.com

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Drain Cleaning,
Plumbing,
Sewer Cleaning,
Wells and Pumps,
Drain Pipe Installation,
Septic Systems

FAQ

Charlie's Drain Service is currently rated 4.9 overall out of 5.
Charlie's Drain Service accepts the following forms of payment: Check,MasterCard,Visa
Yes, Charlie's Drain Service offers free project estimates.
No, Charlie's Drain Service does not offer eco-friendly accreditations.
No, Charlie's Drain Service does not offer a senior discount.
Yes, Charlie's Drain Service offers emergency services.
No, Charlie's Drain Service does not offer warranties.
Charlie's Drain Service offers the following services: Drain service - toilets, sinks, sewers. Garbage disposal service & repair
DO NOT PUMP SEPTIC TANKS.

Contact information

4836 Edison Rd, Kent, OH 44240

charliesdrain.com