Mr. Rooter Plumbing of Cleveland

4.3(
272
)

Plumbing, Drain Cleaning, Sewer Cleaning,

... +6 more

About us

At Mr. Rooter Plumbing every customer’s individual needs are important. Whether it’s a simple sink clog or a damaged sewer line, you can count on a Mr. Rooter plumber to take care of your plumbing needs – day or night – with never an overtime charge. Our professional service, quality products and honest, up-front pricing make Mr. Rooter the best value in plumbing services nationwide. Mr. Rooter is ready for all emergency plumbing issues, from clogged drains and sewage backups to frozen pipes and leaking water heaters. You can count on an expert diagnosis from Mr. Rooter with our camera inspection tools. Then we’ll fix it right the first time, whether it takes HydroScrub drain cleaning or trenchless pipe repair, with courteous smiles on our faces. There's a reason they call us Mr. Call your local Mr. Rooter today.

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

Everything plumbing related in a home or business including but not limited to: Showers, Toilets, Faucets, Sewer Lines, Waterlines and shut off valves, Any and all Pipe Repair, Water Heaters & Water Softeners, Trenchless Excavation, Sewer Relining

Services we don't offer

We do not pump septic tanks or grease traps, work on boilers.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.3272 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
11%
3
7%
2
3%
1
11%
Rating CategoryRating out of 5
quality
4.5
value
3.9
professionalism
4.5
responsiveness
4.6
punctuality
4.6
Write a review

Filter reviews by category

Showing 226-250 of 272 reviews
LORRAINE H.
07/2016
5.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Diana R.
06/2016
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Snaked the drain and cleared the clog
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard S.
06/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: labor to install two sinks and one toilet
Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Gerald A S.
06/2016
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: They unclogged some drains for me. It went very well.
Rating CategoryRating out of 5
Yes, I recommend this pro
Robert M.
03/2016
5.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$350
William D.
03/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Mr. Rooter rep was very knowledgeable and gave me all the options. I would use them again.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ARTHUR F.
02/2016
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Wendy Jo B.
02/2016
5.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
fred B.
01/2016
4.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Lisa M.
12/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Suzanne C.
12/2015
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
unknown
Description of Work: Cleaned sewer lines and drain
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,020
fred B.
12/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: In plunged kitchen sink it went well.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
DAVID P.
12/2015
4.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Unclog get basement drain and hydro scrubbed basement drain pipes
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$591
Donna W.
12/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: The ball had to be replaced. I had bought a coupon on Angies List and the price was lowered to $100.00. I thought $199.00 was way to high for the job.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$199
Carolyn S.
11/2015
4.0
plumbing
  + -1 more
.
Description of Work: Hired them to do plumbing services for me.
Rating CategoryRating out of 5
Yes, I recommend this pro
Hugh & Jeannette L.
10/2015
1.0
plumbing
  + -1 more
unknown
Description of Work: I called Mr Rooter Plumbing Of Cleveland but his number is disconnected.
Rating CategoryRating out of 5
Response from Mr. Rooter Plumbing of Cleveland
Dear [Member name removed], We are very sorry to hear that you needed our help and could not reach us. That's very surprising. Please contact us at 216-692-0000. Thank you.
Joanne D.
08/2015
4.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Roy B.
06/2015
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: replaced a clogged drain pipe
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kevin S.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Came out on Christmas Eve and fixed a leaking toilet before our guests arrived! They were very quick and professional.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Tracy R.
06/2015
2.0
plumbing
  + -1 more
unknown
Description of Work: I had (have) many problems with bad drains, mainly in my kitchen. They spent a lot of time and a lot of money, and didn't fix anything.
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$1,600
Response from Mr. Rooter Plumbing of Cleveland
Good Morning, We are sorry you had a negative experience with Mr. Rooter Plumbing. Please expect a call from our company Operations Manager, Len Dolly to resolve your issues. Thank you, Mr. Rooter Plumbing, complaint resolutions
Terry G.
05/2015
1.0
plumbing
  + -1 more
unknown
Description of Work: I will not call Mr. Rooter in the future for any problems I have.
Rating CategoryRating out of 5
Response from Mr. Rooter Plumbing of Cleveland
Good Morning, We take customer service very seriously at Mr. Rooter Plumbing. We are sorry you had such a negative experience. Please expect a call from Len Dolly, the company Operations Manager. Thank you, Mr. Rooter Plumbing, complaint resolution department
Linda P.
04/2015
1.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: My bathtub was clogged and bathroom sink was draining slow. The first guy came out and said the plug was why the sink was running slow. He told my huband he fixed the tub. He didn't fixed the tub drain and charged us $100. When I got home I looked at the receipt and it said we didn't want the tub snaked. He did absolutely nothing. I called the company back and they sent another person out who tried to snake the tub he couldn't get the drain unclogged. He came the next day with his boss and they tried to snake again and still couldn't get it drained. They told my husband something about having to go through the kitchen cabinet to get at the drain. Greg left a number for me to call him I called and left a message for him to call me and explain what needed to be done. I never heard from him. We have since hired somone else and they fix both the sink and bathtub drain. I am not sure what the date of service was.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
5.0
$100
Response from Mr. Rooter Plumbing of Cleveland
Hello Mrs. [member name removed], I have passed your complaint along to our company Operations Manager. We take complaints at Mr. Rooter Plumbing very seriously and your issue will be addressed. Please expect a call within the next 24 hours to discuss your service call. Thank you, Mr. Rooter Plumbing 216-692-0000
MARY M.
04/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Fixed leaky pipe in bathtub drain and replaced drain. Very nice. There was a mix up with another plumber scheduled to come out and Angie cust. service rep. Arranged for Mr. Rooter plumber to come out and they came out same day within a few hours.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Jean I.
04/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Fixed broken kitchen faucet. They were timely and very professional.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Tanya R.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Repair broken pipe
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro

Contact information

8200 E Pleasant Valley Rd, Independence, OH 44131

http://www.mrrooter.com/cleveland

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
7:00 AM - 8:30 PM
Tuesday:
7:00 AM - 8:30 PM
Wednesday:
7:00 AM - 8:30 PM
Thursday:
7:00 AM - 8:30 PM
Friday:
7:00 AM - 8:30 PM
Saturday:
7:00 AM - 8:30 PM

Licensing

Bonded
Insured
Licensed*

Trade License Number
13244
Trade License Locale
OH
Trade License Authority
Ohio Construction Industry Licensing Board
Trade License Expiration
12/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Wells and Pumps,
Natural Gas Lines,
Drain Pipe Installation,
Septic Systems,
Gas Logs

FAQ

Mr. Rooter Plumbing of Cleveland is currently rated 4.3 overall out of 5.

Sunday: 8:00 AM - 8:00 PM

Monday: 7:00 AM - 8:30 PM

Tuesday: 7:00 AM - 8:30 PM

Wednesday: 7:00 AM - 8:30 PM

Thursday: 7:00 AM - 8:30 PM

Friday: 7:00 AM - 8:30 PM

Saturday: 7:00 AM - 8:30 PM

Mr. Rooter Plumbing of Cleveland accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Mr. Rooter Plumbing of Cleveland offers free project estimates.
No, Mr. Rooter Plumbing of Cleveland does not offer eco-friendly accreditations.
No, Mr. Rooter Plumbing of Cleveland does not offer a senior discount.
Yes, Mr. Rooter Plumbing of Cleveland offers emergency services.
Yes, Mr. Rooter Plumbing of Cleveland offers warranties.
Mr. Rooter Plumbing of Cleveland offers the following services: Everything plumbing related in a home or business including but not limited to: Showers, Toilets, Faucets, Sewer Lines, Waterlines and shut off valves, Any and all Pipe Repair, Water Heaters & Water Softeners, Trenchless Excavation, Sewer Relining
We do not pump septic tanks or grease traps, work on boilers.

Contact information

8200 E Pleasant Valley Rd, Independence, OH 44131

http://www.mrrooter.com/cleveland

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
7:00 AM - 8:30 PM
Tuesday:
7:00 AM - 8:30 PM
Wednesday:
7:00 AM - 8:30 PM
Thursday:
7:00 AM - 8:30 PM
Friday:
7:00 AM - 8:30 PM
Saturday:
7:00 AM - 8:30 PM