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"I’m only giving a one star review because they were able to get us on the schedule quickly. Everett seemed very friendly and honest when he came out to give us a quote to widen our driveway and extend our extension patio so we decided to hire Hastings and Sons. Now with HUGE regret. This is a slimy business. Partial payment was due at the beginning of the job and the remaining was due at the completion of the job. We went ahead and paid the remaining payment without the job being FULLY completed (ignorant on my part) the only thing left to do was saw cut and clean up, we were told someone would back the following morning, here we are 4 days later and no one has showed up to complete the job. Everette and someone named Tim who wasn’t even on the job and told me two jobs were mixed up told me it would be taken care of (yesterday). If concrete is left too long without the control joints being cut it will crack, we are past 96 hours with no saw cuts! Not to mention I told the project manager I wanted our patio to be rounded and it was not, he did a walk through the morning of pouring and talked about the square footage but nothing was staked out so I didn’t even think to bring it up again since I already told him and showed him a picture of what I wanted, he said I should have mentioned that during the walk through. This part I was okay with getting over until it turned into a bigger problem. They left my front yard a mess, there is concrete smeared on our existing patio, concrete on the siding of our house, basement windows, the quality of their work is bad. Sloppy, the extension of the driveway isn’t even. If I could do it all over again I would have hire the contractor who’s price was significantly higher. I would not recommend Hastings and Sons to anyone and will never use them again for future projects. Do yourself a favor and don’t go for the cheapest quote, I know better and still did it. I should have been more thorough when researching the company, their reviews are loads of complaints and they are not on the BBB that’s usually a red flag. Lesson learned, you get what you pay for! Good thing is I was able to stop payment on the second check. They’ll get paid when they actually FINISH the job."

"Good job even with the complications they ran into"

"Wow! Best window cleaning ever, with special attention given to our patio room vinyl windows that were filthy with construction dirt and debris. All windows look brand new again. Thank you!"

"My first encounter with United Structural Systems company ( USS) was last year, when I had to face the decision which company I go for foundation repair at my house in West Virginia. It was equal bids on my project from two companies USS and Alltek. Unfortunately for me, I made the decision to go with Alltek Environmental Services company at that time. Foundation repair was finished in August 2019 by Alltek (please read my review, that I placed separately for Alltek). 48,000 dollars payment later foundation been done. I finally be able to place my house for sale this year and come to realization, after inspection is done on the house, that it is a presence of water leak in the storage area. I could not believe, how it is possible, when the foundation repair was just done 8 months ago. I guess, things were not done properly after all. After numerous attempts to contact Alltek company, I finally be able to get the response with another promise to “fix it” in the amount of $9,200 or later for free…if I take off my review of their company from homeadvisor.com. Lack of professionalism, poor craftsmanship and PR was major disappointment for me. To be honest, after I been treating inferiorly by Alltek, I did not have any desire to go back to the same company. I was looking for second opinion how to resolve these issues. I decided to reach out again United Structural (who I was hoped to remember me from last year) and explain my dilemma. Bobby K. (Sales Manager for USS) come to the rescue! He was willing to give me his unbiased opinion on the situation. Bobby K, “commander in charge”, went to the house and informed me, that “downspout lines were never installed, the part on top of the ground went nowhere and tie back patch was poor quality”. Simply put it, Alltek did a mediocre job. I immediately made the decision go ahead and proceed with United Structural Systems company for repair of the mistakes. I cannot say enough praise for the USS company and manager Bobby K. This re-du project was done in timely matter, communication was superior ( needless to say I live out of state and it was never an issue), area after the job was clean up to perfection and…the garage/storage area now look dry bone and beautiful. Awhhhh... maybe I should not sell my house after all?! I have a buyer on the house, and I am closing in 2 weeks and can say with all honesty, I could not do that without United Structural help. It was exceedingly difficult situation for me, and it was resolved by USS company with flying colors. Thank you again USS. I recommend you without any hesitation!!! Your company should be proud of to provide such an excellent service and have knowledgeable, competent and skillful experts. Lana Y, Rochester, NY “We are NY tough”"