DOGWATCH HIDDEN FENCES OF COLUMBUS

From the first phone call, to the in-home presentation, to the install and follow-up training, Pat & Emily were wonderful to work with. They were not just sales people who may quit their job the next day, they work and breathe the business so we knew they would be around in the future.

I had some questions about an invisible fence so emailed Dogwatch and was answered promptly.They went through the entire process over the phone and explained to me the difference in the 2 models they offered. I made an appointment for them to install and they were here on time! Pat was very helpful in helping me map out the zones I wanted covered. They were very careful while digging not to disturb flower beds and damage to lawn was very minimal. I'm sure after the first rain there will be no sign of digging at all. Pat installed the unit in the garage and wires were ran professionally and neat. After installation, Pat spent about a half hour going over the system with my wife and I. He then walked our dog Rosco around the perimeter showing him the boundaries.He adjusted the settings and everything is working great.Installation took about 2 hours.After about 2 days of training, Rosco is almost trained. Two of our neighbors referred Dogwatch to us and said they have been very happy with their system and that whenever they need something, Pat comes right out to fix the problem.

I called Dogwatch and spoke with Emily. She was very personable. We set up a time for Pat to visit our home and explain the product. Pat was punctual and very professional. He explained how everything worked and what options were available to us. There was no pressure to close a sale whatsoever from Pat, which I greatly appreciated. We spent a few days talking it over. Once we decided to purchase, we called Emily and made an appointment for installation. Pat was prompt and extremely courteous. The installation was seamless and our property was left undisturbed for the most part, with minimal visibility of the areas where the wire was buried. Within a week or two, signs of the buried wire were completely gone. I would highly recommend Pat and Emily to anyone interested in a pet containment system.

We were very happy with DogWatch of Columbus. They provided very personal and professional service. The company owner was involved every step of the way, including installation and training our dog in using the fence. It was nice working with a smaller, more personal company.

We have always been impressed with the professionalism of DogWatch. The system and their service is top notch.

Wonderful nothing negative to tell. They are honest and tell you what you need no pressure at all

Pat came and installed the system. He was very friendly and answered all our questions (and we had a lot). After the fence was installed he taught us how to use it and change settings and how to get Toby used to the fence and know where his boundary is. The first collar Toby had was the perfect size for him but he was only a puppy. Pat gave us an extra collar one size bigger. It has been a yr now and Toby hasn't gotten out of the yard and knows exactly where he can and can't go. I would definately recommend this company to anyone looking at an underground fence.

This company returned all of my calls promptly and were very kind and attentive to me as their customer. They were also kind to my dog! Even when I was emotional about the new strength of the shock to my dog, they were reassuring and kind. I got a HAND WRITTEN thank you note twice!! This is what customer service used to be all about and still is with this company!!

Extremely punctual, professional, and thorough. The first time he came was to explain the containment system and how it worked, and the second time was to install the equipment and underground wires, and to provide a brief training for us, with the dog. In every instance, and each step of the way, he could not have been more helpful, and professional. When we finished he told us not to hesitate to contact him with questions. A few days later (on a Sunday morning) I left a voice mail message asking him to return our call. I expected to hear from him on Monday, and was very surprised when he called back on Sunday evening, and even apologized for not calling sooner. All and all, the system is working well and the dog is getting more and more used to it. We have no complaints and are happy with our decision.

They were great. They installed the fence and they were very knowledgeable. They were very professional and friendly. I would recommend them.

We were interested in getting an underground fence for our 2 puppies, a Bull Mastiff and Great Dane. DogWatch Columbus did a wonderful job. The business is run by a couple(Pat & Emily)who have 16 years of experience. When we got an estimate Pat explained everything clearly and did not try to pressure us into making a decision right away. After we called back and scheduled, Pat came out on a Saturday morning, did all the work himself and finished the install in a few hours. The work was very neat, and he took the time to explain where everything was and made sure certain spots(that might get dug up)were marked. Afterwards, he spent time with us and the dogs, showing us how to train the dogs. We also bought 2 indoor units which are great! They just plug in and can be moved around to keep the dogs out of certain areas. So far we have not had any problems! If you are shopping for a underground fence, I would highly recommend looking into this company. I think the company's products & services are a great quality at a reasonable price.

Upon first meeting, we were very impressed with Pat. He was very friendly, knowledgeable and easy to talk to. He answered all of our questions big and small. He made us feel very comfortable with the whole process, the initial quote to install as well as training. There were no surprises during the whole process. What Pat promised, Pat delivered. Pat is a wonderful representative for the DogWatch Company. Pat obviously really loves and cares for what he does.

Whenever I call, they will come out. The price was good at the time. The owner is very personable and easy to talk to. When our collar broke, they replaced it at no charge. I will continue to use them in the future and would recommend them to others.

I am very happy with the service that they provide. They are very responsive. Their pricing is good, and this is one reason we selected them. I am very pleased with Pat. I have already recommended them to others.

We had all the hardware, so this price is just for the installation. I would use them again in the future if necessary and would recommend them to others.

They took my dog through the first training. The owner was a very nice person to work with. He was very attentive to what my needs were for my dog. I even got a device for the house for my dog, and he went out of his way to meet me to give me this device, which was very nice. I would use them again in the future if necessary and have already recommended them to others.

This price includes the fence and two receiver callers. They did a fine job. They were responsive. The price was good. They came out quickly if I had any problems. They were sometimes hard to get a hold of them, but otherwise everything was good. I would use them again in the future.

They did a great job. I would use them again in the future and would recommend them to others.

I went with an upgrade to where I am able to control the settings. They also gave me a $100 Angie's List discount. They said they would come back out, but I never needed them to. My dog is doing great with the fence. The batteries even last 2 years compared to 1-2 months.

Pat was excellent to work with. Highly recommend. Set up install over the phone, he was out as promised and did the job. He was great with my dog. I am a first time dog owner and Pat was very patient - above the call of duty-- with my inexperience in handling my dog. He could handle my dog, better than I could. When I had a problem with my dog adjusting to the fence he came out immediately and worked with my dog again -- no charge and she was fine after that.

It went great. Pat offers a great product (better than competition) for a great price (less than competition). He does not install and hide. He's always available to answer questions and offer additional help. He's an expert when it comes to invisible fences and dogs using invisible fences.

Overall, I was happy with the service. Pat did a nice job. He came out and explained everything well and installed the fence the next week. We had no issues with the training process for our dogs, though I wouldn't recommend putting a cat on the fence; that training was just not possible. Pat was very personable, provided a high level of service, and I would recommend him to anyone that needs a good electric fence.

Pat ran into a few issues upon arrival. OOPS did not have the underground wires marked in our yard-even though it had been scheduled. Pat found & marked all the lines. He carefully worked around the fact that our neighbors lines crossed into our yard. No service was disrupted. Pat did a wonderful professional job. Our fence works great!

Invisible fence installed 6 years age from referral by neighbor who also has this fence. We have a large yard(3/4 of an acre)and installation went smoothly. Repairs needed have never been the fault of the dog fence company. Every summer our landscapers manage to cut the wire somewhere in our yard. We call for repairs and the owner comes out either that same day or within 24 hours. We have been very happy with this company and its prompt response whenever we need a repair.

Pat West did an outstanding job. He visited my home to look at the property, explain the process and provide a quote. He impressed me so much I hired him on the spot. Two days later, I had my hidden fencing. Pat arrived right on schedule. It took about 5 hours for installation (he did very clean work), then he gave my dogs their first training. My dogs responded very well to Pat and learned well from the training. Of course, I need to continue training for the first 3 weeks or so, but the effort on my end is minimal and well worth the 5 minutes each day. Dogwatch has a unique claim to fame in that they have patented their ability to run the fencing on an FM frequency. All other fencing companies are on an AM frequency, the same frequency as appliances such as the microwave. This means the dogs can wear their collars in the house without risk of unexpected shock.