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DOGWATCH HIDDEN FENCES OF COLUMBUS

Animal Fencing, Animal Training, Fencing

About us

The West Family has proudly served the Columbus area since 1992 as DogWatch of Columbus. We have made it our business to keep your pets safe at home, yet free to run and roam the yard. DogWatch of Columbus is the ONLY hidden fence company in the area with over 24 years of service with the same brand. We are proud to offer lifetime warranties on our equipment and customer service that is second to none. We treat our customers as we want to be treated by people we do business with. Pat West is co-owner and handles sales, service, installation and everything in between. Emily West, co-owner, can be found answering the phones, managing the books and handling the marketing. Steve Runyon is our service manager and also a professional sports photographer. Steve owns and operates Twin Studios in Hilliard in his non-DogWatch time. Pat and Emily also own and operate Life Saver Pool Fences of Columbus to keep young kids safe from unsupervised swims in privately owned pools. DogWatch of Columbus was recently awarded the prestigious DogWatch Dealer of the Year two years in a row. This highly coveted award is given based on several criteria such as growth, a commitment to customer service and overall representation of and commitment to the DogWatch Brand worldwide. DogWatch of Columbus also received the Top Dog Award for being the 8th largest dealer in the world in addition to a sales achievement award for growth above and beyond expectations. Just this year, the Hilliard Chamber of Commerce awarded us “2015 Most Established Business of the Year”, which was a great honor. Pat and Emily have received numerous awards of achievement within the DogWatch® community and are most proud to have been named "DogWatch® Dealers of the Year" for the entire world 2 years back to back. DogWatch® of Columbus is an accredited member of the Better Business Bureau of Central Ohio with an A+ rating, the Hilliard Area Chamber of Commerce member, and proud recipients of the Angie's List "Super Service" award for the last several years. If you’re looking for a company that uses ticket numbers and where you’ll never talk to the same person twice, we’re not the company for you. But if you’re looking for personalized and timely service, superior products, and honest business practices, give us a try - you won’t be disappointed.

Business highlights

32 years of trusted experience

Services we offer

DogWatch® Hidden Fences of Columbus offers outdoor Hidden Fences, indoor boundaries, and Training products. We service all brands of invisible dog fences.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.088 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
1%
3
0%
2
1%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-50 of 88 reviews

Stacie S.
08/2012
5.0
dog fence
  + -1 more
From first call with Emily to install with Steve, a seamless job. Emily was very informative and Steve was well detailed on how to train. I also liked that this is a "green company".
Description of Work: Installed new invisible fence.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,800

David T.
06/2012
5.0
dog fence
  + -1 more
Great! Would recommend to anyone needing an electric fence for their pet.
Description of Work: DogWatch of Columbus was very responsive to our request to install an invisible fence around our house. Our neighborhood does not allow physical fencing, and we needed to keep our dog, Jack, from taking off. DogWatch folks are very professional. Installed the fence without an issue, showed how to train Jack, and explained everything about the system. Jack is now free to roam our yard, and we don't worry about him taking off.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

JUDY A.
05/2012
5.0
dog trainers, dog fence
  + 0 more
I called about the newer light weight collars for my Senior dogs. Emily gave me the costs with absolutely no pressure. She told me the pros and cons and left the decision totally up to me. I decided to upgrade. Patrick replaced the equipment, answered all my questions and adjusted the fence to my specifications. High quality company. I am not surprised that the got the top Dogwatch dealer of the world!
Description of Work: Patrick updated my 12 year old system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Melissa H.
05/2012
5.0
dog fence
  + -1 more
Pleased with the service, answered questions before and after the sale quickly and professionally. Would recommend them to anyone looking for a fencing solution.
Description of Work: We had an invisible fence installed as well as an inside units. Received 2 collars and training for the dogs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Debra H.
03/2012
5.0
dog fence
  + -1 more
Once again Pat and Dogwatch came through for me. Pat and his wife are two of the most wonderfully kind people I know. They are always kind and willing to help with my questions no matter when I call. Pat installed my fencing about a 1 1/2 years ago. I have been extremely pleased from that day on. I have called Pat back to my home on two separate occasions to help with my questions since the fence was installed. Pat is always smiling, patient and extremely kind with me and my dog.. This time it was just because I didn't have the collar tight enough. My dog is wonderful but I am still being trained. If you are on the fence about who's fence.......Don't hesitate and call Pat with Dog Watch of Columbus. Thanks again Pat!
Description of Work: Invisilbe dog fence installed in my yard. However the purchase was so much more. Pat with Dog Watch offers the best support after purchase of any product that I have ever bought..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rachel L.
03/2012
2.0
dog fence
  + -1 more
The owner came out to give an estimate of what he thought the property would be worth to put in invisible fencing. A gentlemen from another company was just leaving as he arrived. The owner of Dogwatch said a lot of bad things about the other business owner and even called him names. I felt this was not only unethical but extremely off-putting. I did not get the vibe that this business was mature enough to obtain and handle my money. Therefore, I gave it to the other company.
Description of Work: No services were provided other than the initial estimate.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
5.0
punctuality
5.0


Response from DOGWATCH HIDDEN FENCES OF COLUMBUS
I think it is unfortunate that the member has this view of how our estimate proceeded on 3/19/11 not 6/1/11 like she stated. She works for her father's roofing company and had agreed over the phone to barter with us for a fence. Upon arrival a competitor was just coming out of her house. I walked by and said hi and he gave no response. The member commented that his behavior towards me seemed odd and I agreed. Halfway through my presentation the member stopped me and admitted she had already gone with our competitor because he had a bigger roofing job for her dad's company to do so they had to go with them.She also said that after seeing Tim's response to me she was starting to have doubts about their professionalism. She then proceeded to try and sell me her father's services and hoped I would still consider them. During our estimate she asked me several questions concerning my competitor and I answered them to the best of my ability. I will not deny being disappointed to find out that my competitor received the bid because he had a roof that would make the member more money than ours, however after 20 years of being in business and receiving the Super Service award for the last three years in a row I can honestly say that we are not the immature company as the member stated. In our recollection, the estimate ended friendly. The member stated that if she had any problems arise with the company she had selected, she would definitely give us a call. Hence our confusion at this review. We called the member to discuss it with her and she was unwilling to talk about it. In fact, she hung up before we could even ask her questions about it.

Annie C.
02/2012
5.0
dog fence
  + -1 more
We have known Pat for years. Even with this we installed a fence for our 2 Irish Terriers with Invisible Fence when we moved to this house 9 years ago. Lots of trouble with fence (had to replace it) and the people who worked for Tim. He told some major untruths about the product....as a matter of fact, Tim, you CAN buy all of your stuff online!! This particular job was in two parts: Pat installed a new fencing system (the THIRD one) and we continued to use the old transmitter and collars. Then - we got Emmett. Irish Wolfhounds are sight hounds and Emmett found that a quick little shock wasn't enough to keep his attention. It was enough to NOT come BACK to the yard, but I digress. A call to Emily and Pat was at our house a day later. He installed the new transmitter, did some training with the new collar, and Emmett hasn't left our yard since! I was even considering finding other arrangements for him......he's way too cool for me not to have him!
Description of Work: Pat arrived just when he said he would; he changed out the transmitter system (he'd upgraded the fencing a while ago; my first fencing was from Invisible Fence and they were NOT wonderful....). He brought another collar for my Irish Wolfhound, spent time walking around the yard and playing with him, and showing him the new white flags. He guaranteed that my dog wouldn't leave the yard and so far so good! The system is rather expensive, altho less than an above ground fence. The collars and indoor fencing are expensive, too. Pat and Emily are really a joy to work with - even with their new baby!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jessica D.
10/2011
5.0
dog fence
  + -1 more
It was a positive experience. They did good work and the price was very reasonable. When they came for the installation they were actually early and put everything in very quickly.
Description of Work: Dogwatch of Columbus put in an invisible fence for my dog.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Terry L.
09/2011
5.0
dog fence
  + -1 more
Perfect installation, and in very short order! Pat arrived on-time, an promptly installed the system. This took less than a quarter hour!
Description of Work: We are repeat customers. The collars for our original DogWatch system were ancient, as is our system. After many collar replacements, the one collar had finally met its end and could not be repaired. Because the collars are associated with the system, AND we need 2 collars, we needed to replace our entire system to get 2 collars that worked. We upgraded our transmitter which came with a collar (receiver), and then purchased a second collar (receiver).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$362.95

Stephen S.
07/2011
5.0
dog fence
  + -1 more
Pat, the owner, did such a great job. I would definitely recommend him to my neighbors!!!
Description of Work: Pat, the owner, came out within a week of the time I called. He was very professional, and worked very hard, installing our system in 95 degree heat. After the installation was complete, he stayed as long as I needed him to stay so I completely understood the proper training procedure. It was obvious that he was more than an owner, he loved dogs, he loved what he was doing and really believed in his product. Honestly, I was about to spend $600.00 dollars on a unit that would have required me to do the installation. The extra $400.00 dollars I spent on the Dogwatch system was very worth it. I did not have to do the initial training, or installation, the wire went completely around the perimeter of my yard, instead of cutting through my yard. Believe me, once the unit was completely installed I was amazed at the quality. I no longer have to supervise my dogs, which makes me happier and my dogs now are getting more execise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

ANDY J.
07/2011
5.0
dog fence
  + -1 more
They did a great job. They were very professional. They walked us through how to use it. We were impressed that the owner came out and did a demo for us and follow through with training and answering our questions after the fence was installed.
Description of Work: They installed an invisible fence for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

S B.
06/2011
5.0
dog fence
  + -1 more
They did a really nice job. We ended up having a problem with our dog jumping the fence and called them back. They offered some suggestions so this will not happen again. They came back out and tested a few things around the yard to solve it. Everything ended up good. He took the time to come out and everything turned out ok. He and his wife are very helpful people!
Description of Work: They installed our fence.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Verna H.
06/2011
5.0
dog fence
  + -1 more
I found the company on Angies list so I sent an email. I had a dog that was getting out of the yard and I was looking for a company that would do an estimate and install very quickly. Emily called me within about 15 minutes after sending the email and set up a time for an estimate. Pat was here on time and he worked out his schedule to install the system the following week. The install crew was running ahead of schedule so they called to see if they could come early. The service they provided during the install was excellent and took about 90 minutes. They did a great job of cleaning up and if it had not been for the flags marking the fence line you would have known they were here. Pat came later and showed me how to train the dogs. I am extremely pleased with the whole experience and I would recommend this company to anyone who is in the market for this type of product. Dogwatch of Columbus delivers outstanding customer service
Description of Work: Installed an electric dog fence and control unit around the entire property (approximately two acres)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

sharon P.
04/2011
5.0
dog fence
  + -1 more
great experience. This was first experience I had hiring a contractor . Pat was prompt and fence was installed in about two hours. I have three dogs and peace of mind this has given me has been great! I liked the fact that this is a family owned company that has been in business for many years.
Description of Work: Installed underground fencing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Jamie S.
04/2011
5.0
dog fence
  + -1 more
Very professional installation, Pat spent time explaining the system and techniques. Clean and neat installation. I would recommend to others.
Description of Work: Installed owners system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$280

Janice J.
01/2011
5.0
dog fence
  + -1 more
We liked them. They were very friendly. They will work with you until your dog knows the system. They are very personable people. It is locally owned.
Description of Work: They installed our dog fence.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Debra H.
10/2010
5.0
dog fence
  + -1 more
Pat installed my underground dog fence today and I can't tell you the peace of mind it has given me. If you are a dog lover, I am sure you understand the worries of losing your pet and best friend. I asked Pat to come to my home in July and educate me on his product. I felt very comfortable with Pat in my home and he was great about teaching me about in ground fencing and very patient with all my questions. I had no doubt from that day on that I would use Dog Watch to install my fence. Pat explained all the details of the system to me again today and left me with a wonderful detailed instruction sheet on how to train my dog to understand the fencing. "Hidden fence training for Dummies". The dummy being me, not my dog. Pat was so great with my dog! Very patient and caring. He left me with the confidence of knowing that I can call on him anytime for questions or help. Thank you Dog Watch and Pat!!!
Description of Work: Installation of underground dog fence.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Candise T.
10/2010
5.0
dog fence
  + -1 more
Our experience with Pat and Emily has been excellent. Their customer service is exemplary. He was punctual with the appointment, provided an accurate and thorough estimate, installed the product as agreed upon, and worked with our dog to learn the new boundaries. He then trained us in how to continue to manage the process with the dog. It has worked marvelously well in keeping our pup in the confines of the yard without harming our pup.Every time we have had a question the Wests are available to address it. It is a great product and support staff. Our 80 pound pup is unusually determined in his desires to dig up shrubs and flowers so during the next week we will be fencing our flower garden./tree/shrub area to better extend their longevity. We have no doubts that the Dogwatch product and owners will be able to control this behavior.
Description of Work: Initially we had invisible fencing put around the front and back yards. For other reasons we later purchased a remote collar and device. Will be adding some fencing to better protect shrubs and landscaping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,070

Daniel N.
09/2010
5.0
dog fence
  + -1 more
From the beginning, they were very prompt, professional and thorough. We had them out for an estimate and were able to get the work scheduled and completed within a week, even given the everlasting rain. We are very pleased with the final result and look forward to continuing our business relationship with them going forward.
Description of Work: Installed an electric fence for our new puppy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Terry L.
09/2010
5.0
dog trainers, dog fence
  + 0 more
They were great. We interacted with them through mail and over the phone for the replacement collars. The installation of the fence was fantastic. The owner came out and we had a different set of dogs at that point and passed away since. He worked with the dogs and actually trained them on the use of the fence and I did not expect that. He buried the line and everything has worked perfectly. He also stays in touch with us, every once in a while. They have a website now, so we get emails every once in a while about their capabilities and new features that they are having come out. They also do a lot with the pet awareness and adoption of animals in the Columbus area, so they really reached out to this community and the people that buy from them. They are wonderful. We got 2 collars and spent $15 or $20 on each of them. The installation of the fence was $200 or $300, but was done several years back.
Description of Work: We used Dogwatch Of Columbus 7 or 8 years ago for an underground fence and again 2 years ago for replacement dog collars.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Melissa H.
07/2010
5.0
dog fence
  + -1 more
At first we were concerned we might have made a mistake getting the fence because the dogs were hesitant to even go into the yard. But after a short adjustment period they now LOVE going out again! We got the hidden fence because one of the dogs kept digging out of our existing fence. We haven't had a problem with that since getting the hidden fence. The added bonus is that the hidden fence is around the entire property line so they are able to go out in the front yard now off their leashes and we don't have to worry about them running off - which is especially impressive considering they are both beagles (who catches a scent and goes without thinking). Dogwatch of Columbus was very professional, cleaned up after themselves, and took care of everything I needed all without any high pressure sales tactics. I found that working with my dogs just a few minutes a day for about two weeks had them trained completely. But was reassured by the fact that if I couldn't get them trained Pat would come back out and do another training for me. Overall it was well worth the money spent. I no longer have to track the dogs all over the neighbourhood after they get out because they don't get out anymore! The indoor containment system keeps them away from the kitty litter box so no more yelling at them for getting into that! The dogs are happier because they are being corrected less and I'm happier because I'm having to correct them less. It's a win win for both of us.
Description of Work: Pat came out and gave us an estimate, explained his services and then left for us to decide what we wanted to do. There were no high pressure sales - which we liked. After we decided to purchase from Dogwatch they scheduled an appointment promptly, came out on time, installed the system around my entire property line (including quite a bit of hand digging) and cleaned up after themselves. After adjusting the settings of the fence to our dogs needs Pat showed us how to train both our dogs and told us if we had any problems he'd be happy to come back out to do another training.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Susan S.
07/2010
5.0
dog fence
  + -1 more
They came out and walked the property both the front and back yards just like they did when they did the estimate. They put the underground fence in and also the control box. Trained us on how to train the dog. Walked around with the dog and trained her. All info was also handy on paper and also stored conveniently at the control unit. All good.
Description of Work: electric fence put up around both the front and back yards. Trained us on how to train the dog. Walked around with the dog and trained her.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

LISA D.
04/2010
5.0
dog fence
  + -1 more
The folks of Dogwatch are absolutely fabulous to work with. They came out within a couple of days of my phone call to give me an estimate. Pat explained their product in great detail and he was wonderfuly with my dogs even when just here for the estimate. He even came to do the install in the pouring down rain! We love our fence and the security that it provides our dogs.
Description of Work: Installed the electric fence in the front and back yards and then worked to train the dogs on the boundaries.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Janet B.
04/2010
5.0
dog fence
  + -1 more
The process went very well. They came out twice to go over product features with me, provided a neighbor as a reference and did not try to "hard sell" me. The fence was installed in my very large yard and training was completed in about 3 hours. I am very happy with the quality and the features of the product so far.
Description of Work: Installed underground fence and trained dog.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

JUDY A.
10/2009
5.0
dog trainers, dog fence
  + 0 more
I purchased a cheaper name brand unit from the pet store- it used a $10 battery PER DAY! I took it back and got a new one and the replacement did the exact same thing- It that rate I would have paid HUNDREDS for their product I called Emily, she throughly explained their remote trainer unit which is RECHARGEABLE! and has a 1/2 mile range! and holds a charge for about two days. Emily and Pat have ALWAYS been wonderful- I have been a client for 10 years- Love their fence, Love their trainer, Love their company! I wish all businesses were like them!!
Description of Work: I purchased a remote dog trainer unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Contact information

2585 Pennbrook Ct, Hilliard, OH 43026

www.dogwatchofcolumbus.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Animal Fencing,
Animal Training,
Fencing

FAQ

DOGWATCH HIDDEN FENCES OF COLUMBUS is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 3:00 PM

DOGWATCH HIDDEN FENCES OF COLUMBUS accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, DOGWATCH HIDDEN FENCES OF COLUMBUS offers free project estimates.
Yes, DOGWATCH HIDDEN FENCES OF COLUMBUS offers eco-friendly accreditations.
No, DOGWATCH HIDDEN FENCES OF COLUMBUS does not offer a senior discount.
No, DOGWATCH HIDDEN FENCES OF COLUMBUS does not offer emergency services.
Yes, DOGWATCH HIDDEN FENCES OF COLUMBUS offers warranties.
DOGWATCH HIDDEN FENCES OF COLUMBUS offers the following services: DogWatch® Hidden Fences of Columbus offers outdoor Hidden Fences, indoor boundaries, and Training products. We service all brands of invisible dog fences.

Contact information

2585 Pennbrook Ct, Hilliard, OH 43026

www.dogwatchofcolumbus.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM