Thank you so much for the great review & taking the time to do it!
Linda S.
03/2016
5.0
window treatments
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Blind Factory
Thank you so much for taking the time to post a review. We are happy to hear you had a wonderful experience.
Stephen B.
10/2015
5.0
window treatments
 + -1 more
unknown
Description of Work: We had blinds replaced for three sliding glass doors and three windows. I was very impressed with the service. The fit, color and workings of the blinds are perfect. I will use this company again when I need other blinds replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Response from Blind Factory
Thank you very much for the great rating. We appreciate your business.
Sherilynn P.
07/2015
5.0
window treatments
 + -1 more
unknown
Description of Work: They answered all my questions and were very helpful in deciding what blinds were best for my home. The measurements they took were perfect. I would probably do the installation myself next time.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from Blind Factory
Sorry for the late response.... We are happy you like your blinds & thank you for the great rating.
JAN & BILL S.
07/2015
5.0
window treatments
 + -1 more
unknown
Description of Work: Put in about 30 feet of a type of rolling/blind - shade I hah never seen or found before. Perfect answer for a problem area and half the price of H D silowettes
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Response from Blind Factory
Thank you for the great rating [Member Name Removed]. It was great doing business with you. We are happy you love your blinds
Jay R.
05/2015
5.0
window treatments
 + -1 more
unknown
Description of Work: Installed two blinds.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Blind Factory
Thank you for the A review. It is very important to us to have happy customers like you!
Susan G.
03/2015
5.0
window treatments
 + -1 more
unknown
Description of Work: I had blinds replaced. They were measured correctly and look great!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Blind Factory
Thank you so much for the positive review & if there is anything else we can do for you please let us know.
PHYLLIS H.
12/2014
5.0
window treatments
 + -1 more
unknown
Description of Work: Custom sheers for front window.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Blind Factory
Thank you for the positive review!
Mark H.
06/2014
5.0
window treatments
 + -1 more
unknown
Description of Work: The Blind Factory installed new blinds in our garage. They were quick with their service and their installer was both personable and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Blind Factory
Thank you for the great review! Happy you were pleased with your experience!
BARBARA M.
09/2010
5.0
window treatments
 + -1 more
unknown
Description of Work: The Blind Factory did a wonderful job. Both the sales staff and installer were professional and thorough and i love my blinds.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Blind Factory
Thank you for the great review! We are so pleased you love your blinds!
BOB R.
05/2010
5.0
window treatments
 + -1 more
Excellent job
Description of Work: Vertical blinds for 4 living room and dining room windows, cordless cell shades for 2 kitchen windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,633
Response from Blind Factory
Thank you for the great review!
kevin H.
08/2004
1.0
window treatments
 + -1 more
THE SYSTEM DOESN'T WORK. THE SALESMAN SOLD ME SOMETHING THAT DOESN'T MEET THE NEED I HAVE. I BOUGHT IT TO SHIELD MY GRANDCHILDREN FROM THE SUN AND IT DOESN'T DO ANYTHING, AND DOESN'T SHIELD US FROM THE SUN.
Description of Work: I HAD THE MAN COME OUT AND GIVE ME AN ESTIMATE ON A AWNING, I GAVE HIM 1/2 DOWN AND THE REMAINING AMOUNT WHEN THEY COMPLETED THE JOB. IT WAS NOON WHEN THEY FINISHED. AT ABOUT 5PM WE DIDN'T GET ANY SHADE. I CALLED HIM AT 5PM, AND TOLD HIM THAT IT WASN'T WORKING. HE TOLD ME TO WAIT A COUPLE OF DAYS, I TOLD HIM NOTHING IS GOING TO CHANGE IN A FEW DAYS. I TALKED TO THE OWNER THREE DAYS LATER. SHE TOLD ME THERE WAS NOTHING THEY COULD DO. SHE TOLD ME THAT I DIDN'T BUY THE "DELUXE AWNING." IF I HAD THAT WOULD HAVE PROVIDED ME THE SHADE I NEED. THE OWNER THEN CALLED THE MANUFACTURER AND THEY TOLD HER THAT THE MATERIAL AND THE MECHANISM ON THE AWNING ARE WORKING AND THEREFORE THEY ARE NOT UNDER WARRANTY. THEY WILL NOT DO ANYTHING.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,400
Response from Blind Factory
In a conversation with the member, I explained that with any awning, one will get sun at sometime of the day, depending upon season and direction that the awning is facing. In an attempt to help her, I contacted the awning maker. They suggested a 36" dropdown valance option, however it was not offered on her particular awning. To accomplish this, the awning would have cost $2526 plus the 36" dropdown valance would have been an extra $480. Together the price would be significantly more than the $1700 that the member thinks she paid. We offered to make and attach a dropdown valance which could be as long as 72" for $385 (our actual cost). We feel that is extremely reasonable and fair. I have searched for any information that the member might have gotten from us and found nothing that states aanything regarding a 30 day money back guarantee.
JENNY H.
07/2004
2.0
window treatments
 + -1 more
I WAS IMPRESSED WITH THE MAN I TALKED TO ON THE PHONE AND LOOKED FORWARD TO MY ESTIMATE. THE SALESPERSON SHOWED UP AND WAS RUDE FROM THE MOMENT SHE WALKED IN MY HOUSE. SHE RAN THROUGH MY HOUSE DOING THE MEASUREMENTS SO FAST. SHE MADE ME FEEL LIKE WE WERE INCONVENIENCING HER. WHENEVER I WOULD ASK HER A QUESTION SHE WAS VERY CONDESCENDING. BECAUSE OF THE WAY SHE TREATED ME I WILL NOT BUY MY BLINDS FROM THIS COMPANY. SHE SHOULD NOT BE IN SALES.
Description of Work: I HAD THEM COME TO MY HOUSE TO MEASURE MY WINDOWS.
Rating Category
Rating out of 5
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
5.0
$2,500
Response from Blind Factory
We are sorry you did not have a good experience. Our sales people do their best to get in and measure your windows but need to focus so we don't get the wrong measurements. Any questions you had were answered by our salesperson.
CHRIS G.
01/2004
5.0
window treatments
 + -1 more
unknown
Description of Work: INSTALL WOOD BLINDS FOR NEW 3400 SQ FT HOME.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Response from Blind Factory
Thank you for the A review!
JANE E G.
10/2003
5.0
window treatments
 + -1 more
I FELT THEY WERE VERY PROFESSIONAL. THEY DELIVERED THE BLINDS WHEN THEY SAID THEY WOULD DELIVER THEM. I HAD A LITTLE PROBLEM WITH THEM AND THEY SENT ME REPLACEMENT PARTS AT NO CHARGE.
Description of Work: PUT IN NEW HORIZONTAL BLINDS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from Blind Factory
Thank you for the great review! Pleased you are happy with your blinds!
JANICE C J.
02/2003
1.0
window treatments
 + -1 more
THEY WERE NOT INTERESTED WHEN THEY FOUND THAT I WAS ONLY DOING ONE WINDOW. THE ATTITUDE OF ONE PAIR OF BLINDS IS NOT WORTH OUR COMING OUT IS A TERRIBLE ATTITUDE. IF I WANTED 10 PAIR, I WOULD NOT CONTACT THEM.
Description of Work: I CALLED AND CANCELLED BASED ON THEIR INITIAL ATTITUDE.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Blind Factory
We are so sorry you had a bad experience. Whether it's 1 window or 50 windows, we are more than happy to come out and measure.
JENNIFER R.
09/2002
5.0
window treatments
 + -1 more
IT WAS AN EASY PROCESS. REPRESENTATIVE CAME OUT THE DAY AFTER I CALLED TO REQUEST SOMEONE, SHE WAS RIGHT ON TIME AND HAD GOOD SUGGESTIONS. INSTALLATION WAS ABOUT 5 DAYS EARLIER THAN ANTICIPATED.
Description of Work: ONE LARGE PICTURE WINDOW TREATED WITH WOOD BLINDS.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Blind Factory
Thank you for the great review! It is very important to us to have happy customers like you!
Andy K.
09/2002
5.0
window treatments
 + -1 more
ORIGINAL QUOTE WAS A BIT HIGH, OBTAINED A SECOND QUOTE, WHICH THEY MATCHED. DELIVERY WAS A WEEK LATER THAN ORIGINALLY PROMISED. DID AN EXCELLENT JOB MEASURING AND THE INSTALLATION WAS QUICK AND SMOOTH.
Description of Work: NEW BLINDS INSTALLED ON 20+ WINDOWS IN NEW HOUSE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$2,000
Response from Blind Factory
Thank you for the great review! We are pleased you had a good experience!
RANDY F.
09/2002
4.0
window treatments
 + -1 more
unknown
Description of Work: WOOD WINDOW BLINDS FOR THE ENTIRE HOUSE. INCLUDING WOOD SHUTTERS FOR ATRIUM DOORS AND ARCHED BLIND FOR PALADIN WINDOW.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$2,600
Response from Blind Factory
Thank you for the great review!
JULIE G.
03/2001
4.0
window treatments
 + -1 more
AT THE TIME OF CONTRACT, WE THOUGHT THEY WERE REASONABLY PRICED, BUT LATER FOUND OUT THEY WERE NOT. THEY WERE ALSO A FEW MINUTES LATE FOR APPOINTMENTS, NOT MUCH, BUT ANNOYING. WE ALSO HAD TO CALL THEM A COUPLE OF TIMES TO GET ASSISTANCE.
Description of Work: BLIND FACTORY INSTALLED CELLULAR BLINDS ON 3 WINDOWS.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$775
Response from Blind Factory
We apologize you did not have A+ experience. Thank you for the review!
SALLY B.
11/1999
5.0
window treatments
 + -1 more
THEY DELIVERED A HIGH QUALITY PRODUCT. THEY WERE ABLE TO MATCH THE COLOR AND TYPE OF BLINDS THAT WERE EXISTING. THEY DIDN'T TRY TO SELL ME THINGS THAT I DIDN'T WANT OR NEED.
Description of Work: THEY INSTALLED SOME CUSTOM MADE BLINDS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Blind Factory
We appreciate the great review! We do our best to make our customers happy and meet their needs!
JAN H.
09/1999
5.0
window treatments
 + -1 more
THEY WERE VERY QUICK AND DID A GREAT JOB.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
04/1998
5.0
window treatments
 + -1 more
VERY ACCOMODATING; REASONABLE; WORKED WITH WENDY THOMPSON
Description of Work: WINDOW TREATMENTS
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Blind Factory
Thank you for the great review!
ZACK C.
03/1997
1.0
window treatments
 + -1 more
BLINDS ARE FLIMSY, VERY POOR QUALITY AND SERVICE AND MAY BE TAKING THEM TO COURT.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
ELIZABETH M.
07/1996
1.0
window treatments
 + -1 more
BAD INSTALLATION, POOR QUALITY, TACKY,
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Blind Factory
We are so sorry. We do our best to make sure our customers are happy.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Window Treatments,
Blind Cleaning
FAQ
Blind Factory is currently rated 4.5 overall out of 5.
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 5:30 PM
Thursday: 9:00 AM - 5:30 PM
Friday: 9:00 AM - 5:30 PM
Saturday: 9:00 AM - 2:00 PM
Blind Factory accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Blind Factory offers free project estimates.
No, Blind Factory does not offer eco-friendly accreditations.
No, Blind Factory does not offer a senior discount.
No, Blind Factory does not offer emergency services.
No, Blind Factory does not offer warranties.
Blind Factory offers the following services: Blinds, shades, shutters, custom draperies & top treatments.