Ohio Roofing Solutions

They came out on 11/2 to do their initial inspection. I told them what I was wanting done and the additional product I wanted to order. Three weeks went by and I never heard from them so I called them and they said everything was on back order. I've decided to work with someone else. They shouldn't be offering specials if they don't have the product. I shouldn't have to call the company when I already paid the deposit. They should have informed me that they had product on back order.

It was okay. I wanted the shingle replaced and they said they can't do that. They did some coating around the flashing. I really called them because I wanted that one shingle replaced but she couldn't do that. It was a good deal that is why I went for it. They didn't do the shingle but overall it was good. They were very right on time.

This is the kind of person you're looking for. He was great. Very easy to talk to and also understand. He took pictures of the roof...while up there...and then showed me the few troubles...while on the ground ! I'll keep him in mind and certainly call again.

Call 10/14/2015 to get a quote on some work on my roof. Left name and number twice and what work I needed done. NEVER got any call back or anything from this company !!! I did try to call them again and no one pick up 10/15/2015 about 10:30am. Still no contact at all.

I took advantage of a ?Big Deal? offered by Ohio Roofing Solutions through Angie?s List to clean the gutters and install 50? of gutter guard. Once they arrived, they did a very professional job. However, it appears that the company allowed the offer to be over subscribed because it took two weeks before someone come out to evaluate the job, and despite calls to the company every 10 days or so, it took six seeks to get the job done. In addition, I specifically asked to be notified when they would be there so that I could be on site, but when they finally did come, they arrived with no prior notice (fortunately I happened to be home that day). In addition, they arrived with insufficient materials to complete the job, and had to leave to acquire another 6-10 feet of gutter guard. I understand that this was not an emergency like water in the basement or no heat in the winter, but having to go six weeks without any idea of when they would come is not my idea of how to do business. I feel sure it only took them 6 hours to get my payment.

The first date our appointment was scheduled, I explained to the scheduler that the biggest priority was having a shutter reattached that had been blown off the house. The scheduler misunderstood and sent the service person out with the impression that I wanted to buy siding, and thus did not have the right material for the job with her. The service person apologized profusely and we rescheduled. I could discount that as an honest mistake, but the following week, I came home early from work at the time I had stipulated, and the service person didn't come. I called and she said she had written down 1pm, rather than 2 pm like I had told her, and so she left. I asked if she had tried to call me, and in confirming my phone number I learned that the scheduler had communicated that wrong as well. Also, the service woman told me that they leave a window of an hour and a half for these calls, despite the ad specifically stating 2 hours of time. Finally, she told me that what I wanted done wasn't usually included in the special, even though the details on the ad clearly state "resecuring shutters." I ended up asking for a refund and refusing the service, because their professionalism did nothing to assure me that future mistakes wouldn't be made. The other positive reviews on here lead me to believe that my experience with this company is in the minority, but nevertheless I was not left with a good impression.

This was a big deal purchase. I think it turned out okay. I guess I wasn't exactly sure what I was ordering. It was okay. I mean, I had already had my gutters all cleaned out. It wasn't bad gutter cleaning. I wasn't there when they did it. I saw the man when he was there the first time and he said everything was all clean. I mean, I had already had them cleaned, There were just too many leaves that were collecting and then there was all this dirt that was coming over the edges of it. But we were not able to clean that part of it out, I guess.

Purchased Big Deal. Done as advertised and professionally. Definitely recommend the company for future needs.

Stay away from this company unless you like paying $900 an hour for labor. As part of the Angie?s List Tune-up, they identified 2 plumbing vents that needed repair. They installed Perma-Boots and led me to believe the hardware was expensive and the installation was time consuming. I later found out the retail material cost is $25 a boot and the installation time was about 10-15 minutes. They proceeded to charge me $500 for the repair. When I confronted the owner of the company as to why the charge was so much, he came up with several bogus reasons including they have a $500 minimum trip charge. Since they were already at my house doing the pre-paid Roof Tune-up, I don?t feel that should apply. Plus the repair person offered to fix one for $300 or both for $500, so a $500 minimum is not true. If you are looking for an honest company, look elsewhere. I was able to get 3 additional quotes from other respectable companies and the average repair would have been $275. I thought a small business with Angie?s List would be competitive and truthful but not this company. The owner did grudgingly give me a 10% discount but that was too little, too late.

It took 26 days between the payment I made to Angie's LIst and when the "service" was completed. Cleaned gutters, I think, and left a mess on my deck.

Very responsive. I had to but a package of shingles because last roofer did not leave me any. It went well.

This was an Angie's List special Deal, for $99, which included gutter cleaning, a gutter guard installed, and a general inspection of the roof and siding. Our roof & siding were in good shape, as were the gutters. The front gutter already had a guard, so all we ended up needing was the back gutter done. I was called promptly after purchasing the deal, and Matt came out the next day for the inspection and measurement. He advised that there was a tremendous response to the Deal, and they would be doing the work in "blocks" around town, so it might be a while before they were in my area. That was fine with me, as there was no hurry for me to have the work done. When my area was scheduled, they called and advised me of the time frame, and they were here promptly. Since I have no ladder, I can't actually check the gutter, but I'm confident that it was done properly. Everyone I dealt with was very professional.

First I would like to stay Ohio Roofing came to our home with sample's for us to choose from. They looked at the roof & explained in detail what they were going to do. They explained why we had the problems we had & how they were going to fix them. We were so impressed with the knowledge of the sales staff, we wrote a check that day. The certification's are a huge plus. We feel we have finally gotten the best & right roofer for us. This is the third roof for our home in 17 years. We are so happy with Ohio Roofing & Highly recommend them. They came when they said they were going too and they were punctual. They fixed any little thing we noticed. They even painted our window trim. They always answered our calls or returned them pretty quickly. We are very pleased with the roof installed & very confident that with our warranty this will be our last roof. I would highly recommend Ohio Roofing Solutions you will not be disappointed. Matt & Mark are the best.

They were very professional, provided excellent communication, worked with my tenants and insurance claims adjuster, and provided me with photos before and after the job. I was very impressed and will use them again.

The inspection went well. The contractor did a complete inspection of roof, took pictures and indicated that no issues were found. Contractor also took time to answer all my questions in addressing my concerns.

He came on time, looked nice, and was professional.

They were very professional and had great communication throughout the entire process. Both the salesman and the construction foreman called or emailed me in a timely manner to give updates. I feel that they used quality products without being too expensive. Overall, it was a great experience working with them and I would recommend this company to anyone needing a roof.

OHIO ROOFING SOLUTIONS ARE WONDERFUL. THEY COMMUNICATE VERY WELL AND LISTEN TO WHAT YOU WANT. THEIR ATTENTION TO DETAIL IS OUTSTANDING. THEY ARE HONEST AND FRIENDLY VERY EASY TO WORK WITH.

Ohio Roofing solutions made an overwhelming process simple and took care of our even need!!!! Best service I've experienced in a situation like ours. My roof looks amazing and is 100% leak and damage free!!!

The process was very smooth and trouble free. The folks were very accommodating with our schedule but also made sure it was completed as quickly as possible. They came in and were able to get all the insulation installed in one day and had all holes in the drywall replaced and mudded over the second day. They also made sure all dust and insulation was cleaned up and removed so that all we needed to do was paint, which we said we would do to reduce costs, and move furniture back. Was a very pain free experience. Naaman and Mark were the main folks we dealt with and both guys were very professional and polite. We could not be happier with this whole experience and we will be using them again if we need to.

I spoke with Jesse in the office after seeing them do some work for my neighbor. We scheduled a roof inspection and he pointed out some repairs that needed to be done. I had them repair the roof. Once the work was completed on the roof, I spoke with them about more exterior work that I was looking to have done. Jesse passed my request on to Naaman and Matt and set up a time to measure my exterior and put together some estimates for me to look at. During this entire process they did an excellent job of keeping me informed on each step of the process. After reviewing the estimates and products they suggested I decided to move forward with the additional work. Matt made sure that all of my concerns were addressed and also made sure that he gave me multiple options for my exterior. He explained each system in detail and walked me around the house to make sure I knew how each trade would be installed, completed and in what order each trade would be installed. They set a timeline and stuck to it as best as they could based on the weather. The crews were courteous and on time, every person at ORS was on the same page and every time I asked a question about specifics they gave me an answer quickly. I cannot speak highly enough of the customer service and attention to detail that these guys have. They are in my opinion a rare find in the construction/remodeling industry. I am very pleased and my house looks amazing.

I like the job when it was done. It was very nicely done. I was real happy with it. The quality as compared to the price was good. It just a little bit longer to get done than what I expected. They had given me a date to have it completed by and it was probably two or three weeks later that before they started. Once they started on, it was fine. It just took them a couple of days to put it up. It just took a little bit longer to get started on is what I thought. The price was very comparable.

They did a fabulous job! Everyone at the company was professional and punctual. Very nice and easy to work with. Phenomenal customer service and attention to detail. I would use them again and recommend them to everyone I know!!

Went great. Estimator was friendly and responsive. The workers were efficient, professional, and cleaned up the property well.

After some large storms with hail, our roofing and siding was partially damaged. We began shopping around for a company to replace/fix the damaged areas. We settled on Ohio Roofing Solutions, mostly from the fact that they were responsive and clear about pricing, timing and details of the repairs. The replacement of the roof took only one day, and was completed professionally, with the crew cleaning up after their work. Next after the roof came the siding, which took only two days to finish. Once again, everything went smoothly, and the Project Manager made a point to stop by to check on status. After all work had been done, we had a final walk through with Ohio Roofing Solutions to check that all work was completed as needed/described. Just recently, after a year or so of having the roofing and siding done, we had Ohio Roofing Solutions come out to do a Quality Walk through to see how the roof and siding was holding up. No issues were found and we even discussed replacing our windows as our next project. Overall the Project went well, and we're planning on using Ohio Roofing Solutions again to possibly replace our windows.