Roof Medic is a Full Service Roofing Company. We specialize in full or partial roof replacements, roofing repairs and rook leaks. We have won the Angie's List Super Service Award 9 years running and are a BBB A+ Member. We love our customers and the referrals they give us. We recognize that they are the reason that we are in business. We offer financing and take Visa, MasterCard & Discover. "Get The Truth About Your Roof!" Call us Today! Additional DBA: Leak Medic Senior Discount: 5% not to exceed $500, Must present at time of estimate
All went well - very hard working men and they did it in one day!!!
Description of Work: We had some wind and rain damage on one side that needed to be replaced and decided to do entire roof . Old roofing and plywood removed and new material put on.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,850
Vicky F.
04/2019
5.0
roofing
+ -1 more
We were so pleased with the work we had done through Roof Medic. The work was started and completed in less than 15 minutes and the rep. actually gave us a written estimate before he did the repair. We had 3 other companies come to our house and 2 of them only gave us just verbal estimates and we were told they would email written estimates to us and we have as yet to receive those estimates. The price for the work for Roof Medic was on par with what the other 3 companies would have charged. The rep. from Roof Medic was willing to do the repair on the same day he came out to give us the estimate. He was professional and his service was excellent. We will call Roof Medic if we ever need any more roof repair work.
Description of Work: needed to have missing shingles on our roof replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Lindsay R.
04/2019
5.0
roofing
+ -1 more
Excellent quality and service. Tony with Roof Medic responded to my inquiry within hours and scheduled to stop in the following day. He arrived on time, professional and was able to identify the cause of my leak. He took pictures to discuss the issue and the resolution. He was able to repair it that day and I couldn’t be more happy. I will definitely be reaching out to Roof Medic for future needs and definitely when I need to replace my roof!
Description of Work: A leaking roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Chad C.
03/2019
5.0
gutter repair, roofing
+ 0 more
Tony is awesome and did fantastic work
Description of Work: New roof/gutters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Betty J.
01/2019
5.0
roofing
+ -1 more
Tony came out the day after I called to look at the detached garage at one of our investment properties. Roof Medic is the only company we use for our personal home and several investment properties as I know they will only do the repairs needed and not automatically recommend a complete roof replacement. They are prompt, honest, and do a great job! We highly recommend them.
Description of Work: An estimate on a roof repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Roof Medic
We appreciate your Business! Tony West
Charlie R.
12/2018
5.0
roofing
+ -1 more
Wonderful experience throughout. Worked with us and our insurance company quickly and effectively. Were able to tear-off and install new roof in one day (including the gazebo). Would hope for no future weather-related damage, but they would be the first ones we call. Very happy with their work and professionalism. Highly recommended...
Description of Work: Roof replacement from hail damage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cassy W.
12/2018
1.0
roofing, chimney caps, chimney repair
+ 1 more
I contacted Roof Medic and asked for an estimate. They responded promptly that day and Mike texted me since his call went to voicemail. He came out a day or two later and called me immediately with an estimate. He confirmed my email address and said he would send the written estimate by email but it would take a few days due to computer issues. This was on 12/05/2018. (If not the 5th, then the 4th). I texted Mike 12/18/2018 to tell him I had still not received his written estimate. The read receipt shows my text was read. It is now 12/20/2018 and I have yet to receive a response. I think that’s more than a fair turnaround time and it’s clear this business has no interest in me or my $1700.
Description of Work: I needed an estimate to repair leaking chimney flashing.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
$1,700
Response from Roof Medic
Hi [Member Name Removed], sorry that you have experienced this with us however Mike did send you your quote on December 7th. After not getting a response he assumed you were not ready. We apologize for the missed text message as we sometime receive large quantities of text messages. Mike has attempted to call you 3 different times but your voicemail is full. A phone call to us would have avoided the miscommunication. Please call us we would like to resolve the issue. Thanks, Tony West
Glen B.
11/2018
5.0
roofing
+ -1 more
Excellent. Mike and Tony are great, and their crew worked very hard and did an excellent job. Highly recommended!
Description of Work: Roof replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Teri S.
11/2018
5.0
roofing
+ -1 more
I cannot reccomend them enough. Tony was prompt and professional. As a new home-owner, I didn’t know what to expect but he was honest and answered my questions without over-selling me. Would definitely use them again!
Description of Work: Roof patching
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kimberly G.
11/2018
5.0
roofing
+ -1 more
Mike came out the day after I called, and was able to patch the leak during the visit, in order to get me through the winter until a more permanent repair can be done in the Spring. Mike is very knowledgeable and personable. Highly recommended.
Description of Work: Roof leak repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Charles S.
10/2018
5.0
roofing
+ -1 more
Everything looks good. No leaks so far. Big rains predicted later this week will be the real test, however. Tony came out to my house the same day I called. Repairs performed a couple weeks later. Would use again.
Description of Work: Chimney leak / flashing repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,000
Jackie L.
09/2018
5.0
roofing
+ -1 more
Tony came to our house for the appointment very fast after I called. He checked everything out in our attic space and on the roof and did a repair for me without trying to sell me anything. He did take pictures of a few issues with our roof where there were some issues with the original installation. My husband and I decided to replace it due to age. They were very competitive on pricing, the crew was there on time and completed our new roof in one day. They did a fantastic job and cleaned up well after the job too. We would definitely recommend them and use them again in the future.
Description of Work: Complete replacement of roof, a few boards and new drip edges
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,020
Response from Roof Medic
Thanks [Member Name Removed]!!
Nancy K.
09/2018
5.0
roofing
+ -1 more
Great job, done quickly and professionally. Workers were efficient, professional and courteous. Ground crew also did an excellent and thorough clean-up of all areas. Mike was very detail oriented in his assessment of the damage and in follow-up to any questions or concerns we raised. Great company, have already recommended to others.
Description of Work: replaced entire roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Roof Medic
Thanks [Member Name Removed]!
Raymond W.
09/2018
5.0
roofing
+ -1 more
Tony and his team were prompt, courteous, and very hardworking. They did an excellent job at a reasonable price. I would definitely recommend giving Tony a call for your roofing needs.
Description of Work: Roof replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,195
Response from Roof Medic
Thanks [Member Name Removed]!!
Ronald K.
09/2018
5.0
roofing
+ -1 more
Tony answered our call and was able to come out the same day. He arrived on time and was friendly and professional. He was able to determine where the leak was coming from and repair it. He thoroughly checked all of our other skylights to make sure we weren't going to have any more leaks. We have had several major rain storms since the repair and it has held up perfectly. Thank you Tony for your kindness and for saving us hundreds, if not thousands, in future damage had this not been repaired so quickly and efficiently. We would definitely hire Tony again!
Description of Work: Skylight was leaking through our ceiling and into our living room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Roof Medic
Thanks [Member Name Removed]!!
Kim C.
09/2018
5.0
roofing
+ -1 more
It is absolutely beautiful! Tony suggested the color he thought would look best and it perfect!! Work was done on time. Very professional in every way. I would highly recommend Tony and his team at Roof Medic!
Description of Work: Brand new roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Roof Medic
Thanks [Member Name Removed]!!
Andrew U.
09/2018
3.0
roofing
+ -1 more
The service is not good. They quoted and estimated what the job would be, they did not use any new parts. So I asked them to lower the price but they said that the estimate is the final invoice.
Description of Work: They repaired a roof leak
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Response from Roof Medic
Sorry you feel the way that you do. We initially gave you a credit of $60 to cover the 2 bundles of shingle we did not use even though the labor it took to make your repair not “look like a repair” out weighed that credit. You then didn’t pay your invoice until we called you. We allowed you to give yourself an additional credit of $100. Here is my personal number if their is anything else we could do for you. 614-557-4215. Your statement is simply not true. I hope you would reconsider your review. Tony
Diane M.
08/2018
5.0
roofing, chimney repair
+ 0 more
It went great. Price charged & quality of service were both outstanding.
Description of Work: Roof modification
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Raquel H.
06/2018
2.0
roofing
+ -1 more
Initial contact with Will went great.I thought we had made a plan to do the work.Ive been put off too many times.Last spoke to Will on 6/19.He was to get back to me but we have not heard from him yet.I left a message still heard nothing and it's now 6/30.Would definitely not recommend.
Description of Work: Replace 8/9 shingles
Rating Category
Rating out of 5
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0
Response from Roof Medic
This customer was asked on more than one occasion to return a signed agreement and so we did not perform any work. Called several time to attempt to resolve but no response!
Phillip Y.
06/2018
5.0
roofing
+ -1 more
The roof repair above bathroom was done professionally and a vent was also added as they suggested.
Description of Work: Roof Repair
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,000
Albert B.
05/2018
3.0
roof snow removal
+ -1 more
The work was competently performed. It was an emergency situation. Water was entering the house on a Saturday morning because of an ice dam on the roof. Although the work was completed properly, the price was opportunistic, even predatory. The work took about an hour to complete, and the charge was $550--exorbitant; however, the owner knew that I had almost no options to get someone else out that day. I will never use this comopany again for any reason.
Description of Work: Clearing an ice dam from a roof.
Rating Category
Rating out of 5
quality
5.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$550
Response from Roof Medic
We explained in detail what our emergency service rates are which do line up or are even less than other companies in town (which he could have called over 200 other companies). This balance was also due upon completion. We never heard one complaint about the price until he finally paid over 4 months later. I was extremely patient with him but unfortunately this guy does not seem to be a man of his word. Really disappointed in reading this review.
Sue L.
04/2018
5.0
roofing
+ -1 more
I could not have been more delighted with the professionalism and integrity displayed by Mike Willis (a Project Manager for Roof Medic) on his service call to our home. Mike quickly determined that the likely cause of our leak was the need for caulking around a window, and then made several recommendations for what our best course of action would be, none of which would involve revenue for their own company. Mike also examined the roof and, while he found no urgent need for action, he took pictures and explained how much more time we might expect to get out of our 19-year-old roof. I was extremely impressed with his articulation of the problems that can occur with stucco exteriors, and I felt that he was a man of integrity.
Description of Work: We had a need to diagnose the cause of a likely roof leak and to obtain a general assessment of our roof condition, especially to spot any obvious significant problems.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jennifer P.
03/2018
5.0
roofing
+ -1 more
We had wind damage to our roof in Pickerington and I called three roofing contractors to look at the work. Mike from Roof Medic was extremely responsive and also came out the day that our insurance adjuster arrived to go over the damage with him. Mike was comfortable going up on the roof to inspect the actual damage. Mike answered all my questions, was professional, and kept me up-to-date during the entire process. The roof was completed and looks fantastic. The Roof Medic crew did a great job protecting our landscape and yard and cleaned up all the debris. I am very impressed with their whole process from coming out to look at the job, keeping in contact with me, answering questions, and completing the project and I highly recommend using them for your roof. Be sure to register your shingles with the manufacturer so that you will also have a material warranty to go along with Roof Medic's workmanship warranty.
Description of Work: Front Roof Replaced and Chimney Cap
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,185.19
Latisha N S.
03/2018
5.0
roofing
+ -1 more
Roof Medics did a great job and they finished the job in one day.!
Description of Work: We had a leak over our sunroom. All shingles were removed, boards repaired and roof re-shingled.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Tom M.
03/2018
5.0
roofing
+ -1 more
Wow - this company puts your faith back in contractors. We had a leak in a bedroom. Mike confirmed the problem of debris backing up a gutter which was cleaned the day before he arrived but also let us know that the gutter was not graded correctly and that there were several layers of shingles adding to the problem. This is an honest and knowledgeable company who will be hired back immediately when need arises.
Description of Work: Mike with Roof Medic came out to inspect a roof leak
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Service Categories
Roofing,
Skylights
FAQ
Roof Medic is currently rated 5 overall out of 5.
Roof Medic accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Roof Medic offers free project estimates.
No, Roof Medic does not offer eco-friendly accreditations.