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Roof Medic

Roofing, Skylights

About us

Roof Medic is a Full Service Roofing Company. We specialize in full or partial roof replacements, roofing repairs and rook leaks. We have won the Angie's List Super Service Award 9 years running and are a BBB A+ Member. We love our customers and the referrals they give us. We recognize that they are the reason that we are in business. We offer financing and take Visa, MasterCard & Discover. "Get The Truth About Your Roof!" Call us Today! Additional DBA: Leak Medic Senior Discount: 5% not to exceed $500, Must present at time of estimate

Business highlights

16 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Roof Inspections, Replacements, & Repairs. Roof Leak Diagnosis. Siding Replacements & Repairs, Gutters & Skylights. Storm Damage Insurance Restoration

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5% up to $250

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.0288 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
1%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 1-25 of 288 reviews

Daniel K.
08/2024
5.0
roofing
  + -1 more
25% less than three other competitive bids. Was on the job within a week and completed a total replacement of the decking and roof on a 2500 square foot, two-story salt box within a day. Used high-quality shingles and Velux skylights. Honest and direct way of doing business. Great communications, easy to work with, rectified a few small issues as requested. What else can I say! I highly recommend this company.
Description of Work: Removed and replaced decking on upper elevations, removed and replaced shingles, installed two skylights, put baffles in vaulted great room roof, added roof vents for three bathroom fans. Replace 40 year old cap vents with ridge vents. Used GAF Timberline HDZ shingles and high-end GAF accessory components.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,780

John W.
10/2022
5.0
roofing
  + -1 more
The project went well from beginning to end. The quotation process was efficient and low-pressure. The price was competitive when compared to other LICENSED contractors. The installation crew was competent and the cleanup was done well. The owner was out several times during the day and made himself available to answer questions. The only problem was some scratched paint on one of the gutters which the owner fixed after finding an exact paint match. I am writing this review several months after the installation, and there have been no leaks or other problems encountered. In all, this was a very good experience.
Description of Work: Roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Rusty H.
12/2021
5.0
roofing
  + -1 more
They were quick to get back to me and did a great job. I have recommended them to others and they have been very satisfied with the jobs that Roof Medic has done.
Description of Work: Roofing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,700

Jeff B.
12/2021
5.0
roofing
  + -1 more
Prompt response and the small amount of work was handled right away. Excellent experience overall.
Description of Work: Roofing - Leak Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Roof Medic
Thanks [Member Name Removed]!

Latasha J.
12/2021
5.0
gutter repair, roofing
  + 0 more
Excellent service communication was great. Prices were great. Everything as promised including schedule work on time. The owner checked work and stayed in communication with me throughout the process. I’m extremely satisfied. Everyone was professional. Highly recommend this company
Description of Work: Roofing, Gutter Repair & Replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Ji N.
09/2021
5.0
roofing
  + -1 more
A good size tree branch fell on the roof. I was concerned about potential damage and water leak so I called Roof Medic. Tony picked up the call and told me that he happened to have another job in my area and could come in a few hours. When he showed up, he climbed to the top, cleaned the branch and other small debris, and inspected the entire roof. He told me roof was in good condition and no damage was done. When I was about to write the check, he said it was not necessary, not a big deal for him anyway. I felt obligated to pay something and asked if he could do annual check up for a fee. He said he did do that type of work but my roof was in good shape and no need for it even in the near future. He is the most honest roofer I have ever met.
Description of Work: Inspection after tree branch fell on the roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer F.
01/2021
5.0
roofing
  + -1 more
New roof was put on in one day. The old roofing materials were picked up and disposed of. All in all, a good experience and I would rehire.
Description of Work: Roofing

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Response from Roof Medic
Thanks!

John S.
12/2020
5.0
roofing
  + -1 more
Can't say enough good things about my experience with Tony West and his employees. This highly praised, Angie's List, 5-star business is full of quality-dedicated workers from the initial inspector/estimator, to the large crew assigned to replace my roof. Each step in their refined process shows dedication to work quality and customer satisfaction. These character-qualities showed up in the craftsmanship of my beautiful new roof. Do your self a favor and check with Tony's people first when getting an inspection for repairs. You will get a fair estimate, from an honest company, with real professionals.
Description of Work: Roof replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

GLEN A.
11/2020
5.0
roofing, chimney caps
  + 0 more
A six man crew started on the roof early in the morning and stripped off the old one and had anew roof completely done by about 4:00 PM latest. They also super well picked up all around the house and hauled off all debris and swept the area with magnets to ensure all nails were gone. After they left the yards looked better than they did before they arrived. The gutters were an interesting project. I had explained that we'd had ice damming in one area and gutters running over in several spot during even moderate rains. They took a good look at the problem and explained that they would give me ice damming protection up to 3 feet above the eaves all around. But my gutters at 4 inch were sized too small by the builder. They replaced all gutters and down spouts with 6 inch stock about a week after the roof was finished. That job was done in about 6 hours and all cleaned up to the same high standards around the home.. The price for the gutters was very, very reasonable, and the roofing price was very competitive with other estimates. My wife and I really liked the jobs all being completed in one day.
Description of Work: Complete replacement of shingle roof and new gutters & downspouts
Rating CategoryRating out of 5
Yes, I recommend this pro

Steve P.
10/2020
5.0
roofing
  + -1 more
Very well, including the initial estimate visit. The two workmen came and were done quickly.
Description of Work: Shingles on roof replaced

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

TED C.
09/2020
5.0
roofing, siding
  + 0 more
We have had multiple companies over the years come out to try and fix the problem. NO success. Mike Willis is the first person to go into the attic above the garage and family room. Turns out we had little to no ventilation over the family room and the attic over the second floor. Many rusted nails and moisture. They came out replaced the roof, added ridge vents. They also redid the siding where the driving rain would hit the house. I've waited to write this review. The work was done in March 2020. Thank you Mike and Roof Medic. This is the first spring and summer that we have had NO leaking. The leak had plagued us for 15 years. You get mighty tired of repairing the ceiling after someone says the leak is fixed.
Description of Work: Had a chronic ceiling leak in the family room during driving rain storms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,600

Sue L.
08/2020
5.0
roofing
  + -1 more
Absolutely fantastic. Two other companies told me I needed a new roof. Roof medic found a nail that was wedged under a shingle, took a picture for me, and repaired it on the spot. No more leak. Says my roof is in good shape. Looking for HONEST??? This is it.
Description of Work: Roof leak caused wet ceiling in bedroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Mark S.
07/2020
2.0
roofing
  + -1 more
Vendor did not respond to request for estimate.
Description of Work: Re-roof house, replace sheeting as needed and clean up afterwards.

Rating CategoryRating out of 5
responsiveness
2.0


Response from Roof Medic
We do apologize for your experience. It does appear that we failed to respond to your online quote request. I assure you that we would have answered or returned your call if you would have attempted to call us.

Bill S.
06/2020
5.0
roofing
  + -1 more
They were excellent. They did excellent quality work.
Description of Work: They did some roof work.
Rating CategoryRating out of 5
Yes, I recommend this pro

RICHARD K.
05/2020
5.0
roofing, chimney caps
  + 0 more
They replaced my shingles on my house and my garage. They did a very nice job at a very reasonable price. I got over 10 estimates for this project. Most roofing contractors will say anything to get your business. I actually had a couple highly rated contractors who gave me an estimate that was twice as high as Roof Medic (with no better ratings). Several contractors gave me estimates a couple thousand dollars more than Roof Medic (again with no better ratings). Not only does Roof Medic have very high ratings, they also have very reasonable prices!
Description of Work: Roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,400

Becky S.
01/2020
5.0
roofing
  + -1 more
Roof medic was punctual, knowledgeable and efficient in their work on my roof leak. Roof medic was a second opinion, and I am so glad I called them. I appreciated their honesty and work ethic. I highly recommend this company.
Description of Work: Roofing
Rating CategoryRating out of 5
Yes, I recommend this pro

Jeremy B.
01/2020
5.0
gutter repair, roofing
  + 0 more
Roof Medic provided us with professional quality work. The job itself was quick and the crew was professional and cleaned up very well.
Description of Work: roof replaced
Rating CategoryRating out of 5
Yes, I recommend this pro

tim S.
01/2020
5.0
roofing
  + -1 more
Great. I feel sorry for most of you trying to hire a roofing company. It's so hard to find a company you have confidence in. I have been in the roofing industry for over 35 years. From owning a roofing company, selling roofing jobs and being a manufacturers representative. Tony West just to work for a company I sold for, do I have know him for over 20 years. This is why I had Roof Medic do my roofing projects.
Description of Work: replaced roof
Rating CategoryRating out of 5
Yes, I recommend this pro

Betty O.
01/2020
5.0
roofing
  + -1 more
These guys are wonderful. Called months ago with water issue due to some flashing coming up from our roof. Took care of it quickly and right away. A few months later had some more issues with the spot came back out found it was a condensation issue climbed through eaves found the issue and took care of it as part of the original call. No issues since and its been months! Glad they found the issue and didn't try to sell is a new roof!
Description of Work: Addressed water damage on interior
Rating CategoryRating out of 5
Yes, I recommend this pro

PauLette R.
12/2019
5.0
roofing
  + -1 more
The crew was very professional, they did a great job . Everything was covered ( plants, scrubs) the clean up was excellent, they even cleaned the skylights and put on new gutter guards. Would definitely recommend this company. A+
Description of Work: roof replaced
Rating CategoryRating out of 5
Yes, I recommend this pro

Josh W.
12/2019
5.0
roofing
  + -1 more
Service was excellent and very professional. I have referred RM to friends and neighbors.
Description of Work: roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cheryl S.
10/2019
5.0
roofing
  + -1 more
Jason was very professional. He took before photos to show me where the leak stemmed. After the work was done, I asked him for after photos. He had not taken them and made a special trip back to my home to do so. I appreciated the peace of mind and his congenial attitude.
Description of Work: Caulking and sealing around roof vents

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Roof Medic
Thanks [Member Name Removed] !

Irene S.
09/2019
5.0
roofing
  + -1 more
Brock came out ad did the job for me. He gave me an estimate and told me he could do it right away. I accepted his offer and he completed my job in around 2 hours. It is finished and I am very pleased with the service he provided me.
Description of Work: roof patching

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynda C.
08/2019
5.0
roofing
  + -1 more
Rick was great to deal with. Crews did a great job and finished in a day. Cleaned up all materials after job. There was one place below a window that was missed, but called Rick and he was out there right away to fix.
Description of Work: Exterior wood covering with Mastic

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Kim H.
08/2019
5.0
roofing
  + -1 more
Roof Medic was great. The crew showed up as promised and worked very diligently until the job was completed. The area was cleaned up after the finishing the job. Highly recommend Mike Willis and his crew.
Description of Work: Roof Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Contact information

5581 Plumb Rd, Galena, OH 43021

http://www.RoofLeakSpecialist.com

Licensing

Bonded

Insured

Licensed*

Trade License Number
HIC 4578
Trade License Expiration
11/24/2017
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Skylights

FAQ

Roof Medic is currently rated 5 overall out of 5.
Roof Medic accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Roof Medic offers free project estimates.
No, Roof Medic does not offer eco-friendly accreditations.
No, Roof Medic does not offer a senior discount.
Yes, Roof Medic offers emergency services.
Yes, Roof Medic offers warranties.
Roof Medic offers the following services: Roof Inspections, Replacements, & Repairs. Roof Leak Diagnosis. Siding Replacements & Repairs, Gutters & Skylights. Storm Damage Insurance Restoration

Contact information

5581 Plumb Rd, Galena, OH 43021

http://www.RoofLeakSpecialist.com