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Precision Door Service

Garage Doors, Doors

About us

Precision Door Service provides service, repair, and replacement of garage doors and openers. We provide a lifetime warranty on our garage door repair parts including springs, rollers, cables and bearings. We offer emergency service at no additional cost as well as quick reliable response times. Our technicians are well trained and prepared to fix most problems in a single visit. Our service area includes southwest Ohio, Northern Kentucky and southeast Indiana. Counties serviced include (Ohio) Butler, Warren, Hamilton, Montgomery, Clark, Clermont, (Kentucky) Boone, Kenton, Campbell, Bracken & (Indiana) Deerborn. Additional email -

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

Garage Doors,Garage door openers, garage door repairs, garage door spring repairs.

Services we don't offer

Framing & Construction - New Garages.

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8167 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 76-100 of 167 reviews

Jackie P.
07/2013
5.0
garage doors
  + -1 more
The company said they would give me an estimate between 4:00 and 5:00. The owner came out about 4:15. He gave me an estimate and did not take advantage of me by selling me more than I needed. He was very polite and courteous. The installation happened the next day. I left the garage unlocked and they had it near completion when I arrived home from work. The installer had me come out and try the door to make sure it worked to my approval. (The installer cleaned the connections on the light socket so it worked properly again) This company comes highly recommended. They stand behind their product 100%. I have recently had another home improvement job that went south. Therefore I called Angie's list and I am 100% sold on Angie's List recommendations and approve of their endorsements.
Description of Work: I called for an estimate for a garage door replacement. The Owner came that day to give an estimate. I also asked for the garage opener to be replaced. He said I did not need a new one. He would adjust this one and see if he could get it in alignment and working properly. I asked for windows in the garage. He said I can sell them to you but it is not necessary. He quoted a price for them and I opted not to get them. He had someone come and install it the next day.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Walter M.
06/2013
5.0
garage doors
  + -1 more
Everything went well and works great. Much quieter than before... They also tuned up the other 1 car garage door. Cost was 600. 300 for the spring replacement (2 springs) and 300 to put new rollers on the 2 car car garage door. As a side note, I could have replaced the roller for about 30 myself, which I did on the 1 car garage door. They did guarantee the 2 car garage door for the life of the door, whatever that means....
Description of Work: Replaced springs on 2 car garage door. Replaced, greased, adjusted door

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Pam D.
05/2013
5.0
garage doors
  + -1 more
It was a good experience, He was helpful in explaining Our problem, He told me what he was going to be replacing and why. He also explained the benefits of the better rollers and recommended that I replaced all, but gave me the option of only replacing the currently bad ones. He had everything replaced and was ready to leave in just over 1 hour. I was surprised at the cost( He was up front and told me what it would run before he got started) But, Listening to the whisper quiet door makes me think it has been worth it.
Description of Work: The garage door needed two new springs and half of the rollers. The service man was replacing the bad ones with a better roller so I opted to replace all of them since he had them in the truck.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Roy J.
05/2013
5.0
garage doors
  + -1 more
Call company to fix damaged garage door. They made an appointment the same day, Saturday Christmas weekend. Gentleman called and confirmed the time of arrival that afternoon. Technician showed up 15 minutes early fixed the door within an hour at a very resonable price. ON the weekend before Christmas, I didn't expect such on time service.
Description of Work: Repaired Overhead Garage Door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Richard H.
04/2013
5.0
garage doors
  + -1 more
I called for an estimate and the owner ,John came out and gave me an estimate the same day. He was very knowledgeable and honest about the job. All though he was not the lowest on price he had the parts in stock and could have them installed the next day. The Company also warrantied all the work and all parts they installed. The installer ,Kevin arrived on time and had everything installed and working in 3 hours . He did a very good neat job and cleaned up and took old door and parts away. All in all a very good experience .
Description of Work: Replaced existing garage door and installed a new garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,273

Anita G.
04/2013
5.0
garage doors
  + -1 more
My garage door was hit by my car backing out that morning taking children to school and daycare. It had come partially down and hit the back of the hood, not causing much car damage but much damage to the door. Upon returning I got on my laptop and checked Angie's list for a dependable and reliable garage door business. After checking reviews I choose Precision and placed the call. I received a callback immediately checking on my problem and letting me know that they would try to get someone out the same day. I received a callback from technician informing me about an hour later that if okay with me he was on his way to check the damage. He arrived within minutes and I was informed that a new door would be necessary and the rest is history. Door installed the next morning, working great and I have no complaints.
Description of Work: Technician was prompt in coming to check on damage of door the same day I placed the call. Service was provided the next day. I am very pleased with the quality of the garage door. Installation was handled without my presence and I received a call when job was complete. When I returned home everything was completed, The garage door was installed properly, no wires to be seen and the seal of the door was fantastic. Precision has a happy camper!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$845

Melanie P.
04/2013
5.0
garage doors
  + -1 more
The whole experience with Precision Overhead Door was excellent. We had originally bought a LivingSocial deal for a different company and when they cancelled and then refused to call me back we got onto Angies list for another Garage Door service company. POD answered the phone on the first ring, they answered my questions, and promptly scheduled a repairman to come out to my house the next day. Kevin called when he was 10 minutes out to give a heads-up, when I said I was a couple minutes behind him he politely waited until I arrived home. After introducing himself he quickly got to work replacing the rubber seal and performing the inspection. He even helped us program our garage door opener and garage key pad! When he was done with the tune-up we discussed how the parts were wearing out but he didn't push us into replacing anything immediately, just told us to call whenever the spring did break. It was a pleasant experience I will definitely be calling them whenever we need another repair.
Description of Work: Garage door tune-up and replacement of rubber seal on bottom of door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$141

JEAN M.
03/2013
5.0
garage doors
  + -1 more
Very efficient, very nice and did a great job. They offer 24 hour a day service.
Description of Work: The tension spring broke on my garage door. They came out and replaced out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150.5

beth B.
01/2013
4.0
garage doors
  + -1 more
Technician arrived on time and called prior to arrival. He assessed the problem and told me that since my opener was an Overhead Door opener he would have to get parts through them or I could have them come out and repair. It would have been nice if the person setting up the appointment had asked me the type of opener we had. That way I would have known that Precision could not get parts for Overhead Door openers without ordering through Overhead Door! Since I was already paying for a service call and did not want to buy an expensive part through Overhead and have to pay them an additional service call fee, I decided to go the route of having the opener replaced. I am very happy with the new opener. It works great and the technician put it in quickly and did a good job.
Description of Work: Had garage door opener replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Stephen M.
01/2013
5.0
garage doors
  + -1 more
They are fantastic and they don’t try to sell you anything you don’t need.
Description of Work: I use them to service my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sue P.
01/2013
5.0
garage doors
  + -1 more
Showed up the day I called. Very professional. Serviced door and gave advice for future self service.
Description of Work: serviced garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Ken F.
12/2012
5.0
garage doors
  + -1 more
The overall experience was excellent. John arrived at the appointed time, explained what the problems were, and proceeded to fix the door openers. I couldn't have been happer with his responsiveness, knowledge, attentiveness, and overall professionalism. Next time I have an overhead door problem, I'm calling John without hesitation.
Description of Work: I was having trouble with two of the three garage door opener and needed help fast. John Hidy and the Precision Overhead Door folks were most accommodating in scheduling an appointment that fitted my schedule. John quickly assessed the problems, explained the fixes and proceeded with the repairs. One of the openers needed to have parts that he didn't have with him, but, he said he'd return the next day and finish the job, and he did at the appointed time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Lorena H.
11/2012
5.0
garage doors
  + -1 more
The bracket on the lower panel of my garage door had broken thru the wood. I asked it it could be repaired. Unfortunately it could not so Kevin showed me my available door options and the cost to install. The door I ordered was not in stock so Kevin upgraded me to the next level at no additional cost. He accepted my Angies List Coupon. Door was installed the following day at a time convenient to me. Kevin noticed one of the sensors on my electric door opener was loose so he tightened it up. He did a great job installing my new door, and he even cleaned up after himself. Kevin was a very polite, knowledgeable, friendly man and I highly recommend his work.
Description of Work: Replaced garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$675

Richard R.
10/2012
5.0
garage doors
  + -1 more
Garage door left side cable came off of spool. Called to schedule appt., scheduled me for the same day 1-4. Didn't get there until 5:30 and had to call after 4 to make sure service person was still coming. Once tech was there, service was very good, and my garage door works great now and is very quiet for a chain drive.
Description of Work: Garage door left side cable came off of spool. Fixed cable spool, educated me on garage door do's and don'ts. Replaced all door rollers, middle bracket, adjusted springs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

Ronald N.
10/2012
5.0
garage doors
  + -1 more
Very punctual--and on a Sunday no less! The only less-than-A rating I give is for price. The reason for this is that the final price of $300 was outside the estimate range of $160 to $260 provided over the phone.
Description of Work: Replaced broken garage-door spring with two high-cycle springs and center bearing.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Presley L.
10/2012
4.0
garage doors
  + -1 more
There was an accident and my garage door window was cracked. He fixed the problem that caused the accident and suggested a glass repair shop. The serviceman was professional otherwise and very personable, so I don't think it was intentional.
Description of Work: My garage door was making lots of noise when it went up or down. The serviceman had a look at the door and explained that some parts needed to be replaced. He replaced them quickly and was on his way.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Marilyn W.
09/2012
5.0
garage doors
  + -1 more
I was leaving for work on Monday morning and my garage door wouldn't open. I don't have an outside door on my detached garage, so I was stuck. I called Precision Door Service and Allen Lainhart came out within the hour. He was able to wedge himself into the garage and get the door open. He then installed a new door the same day. I was really happy with the quick service call and my new door.
Description of Work: Installed new garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$515

Jan H.
08/2012
5.0
garage doors
  + -1 more
Our 1920 built garage door needed replacing, and we contacted Mr. Hidy for a quote. He was prompt and personable, told us our options, and explained the doors & hardware he uses in detail. He has a very good warrantee on his work. We decided to go with his company, and agreed to have one simple overhead garage door installed. He came with another fellow, and did a great job. They cleaned up so well you'd never know they were there, and didn't take long at all. He explained how to use the door in such a way as not to stress the hardware (it's a manual door), and how to lubricate it when needed. Even though our garage is quite humble by today's standards, Mr. Hidy treated this job with as much consideration as if it were a more expensive install. It's an impressive thing when you encounter this kind of character in today's world. We would definitely recommend his company.
Description of Work: Installed new, single, manually operated overhead garage door. Removed old one & disposed of it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$680

Jonathan M.
08/2012
5.0
garage doors
  + -1 more
I called the company on Monday and talked to John about my garage door that had started sagging and would get caught on the track. He came by my house that same evening to look at my door and explained my options for fixing this door. After figuring out that there was no long term fix for the door, I asked him about replacing it, and he explained what the price was and what all goes into that price (new door, track, springs, removal of old door, etc.). He also said that his guys could come the following day (on Tuesday) to remove the old door and install the new one. I took him up on the offer and had a new door installed and waiting for me on Tuesday after work. The door looks great and opens and closes very smooth. They were very meticulous when installing everything: they rewired my door opener (no more visible wires on the ceiling) and redid the outside trim with caulking to ensure a proper seal of the door. John came back on Tuesday evening (after I got home) to make sure everything looked good. I really appreciated their timeliness and quality of work. I would definitely suggest them to anyone needing repairs or a new garage door.
Description of Work: They removed my old door and installed a new one including new track and springs and replaced the trim around the door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,650

J R F.
07/2012
5.0
garage doors
  + -1 more
The torsion spring (large spring above our garage door) broke and we thought the cables on either side of it did too. I searched Angie's List looking for "garage door service" and found Precision Door. I noticed that they were a 2011 Super Service Award winner and called them after 5:00pm on a Thursday. I talked to John (the owner) and told him our issue - he quoted us a price and said he would have someone there the next day between 2pm - 4pm and would call first. John called, on Friday, just after 3:00pm and was at our house a few minutes later. He assessed the situation and explained the issue: broken spring, cables OK and did not need replacing, where to lubricate, and gave me the option to replace the rollers that keep the door in the frame and help it raise and lower. I opted to replace them. Our garage door is a 16-year old "builder's basic" so he told me what to look for as it ages and told me I did not need to replace it. The final cost was consistent with his quote. He also provides basic garage door tune up services, replacement doors, and replacement door openers. John was polite, informative, professional, and composed working in a hot garage on a hot day (we couldn't open the door until he replaced the spring). I will hire him again for any garage door needs and recommend him to our neighbors.
Description of Work: Replaced the torsion spring and rollers on our garage door; refit the cables, and lubricated all fittings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Derek C.
06/2012
5.0
garage doors
  + -1 more
Excellent. They showed up in person before any other company returned our phone calls. Speed was critical and they met that need. Many companies didn't even return calls until Monday. It was a little strange because they didn't call first, they just showed up, but we were delighted.
Description of Work: Our garage door cable broke and we couldn't get either car out of the garage. We were about to leave on vacation and needed service urgently, but it was late on a Saturday afternoon. No one was answering their phone, but they got here in ~1hr or less, released our cars and saved our vacation. thanks Precision!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Linda M.
04/2012
5.0
garage doors
  + -1 more
First, they serviced my opener the day before Easter. Not many companies would have come out on a Holiday weekend! Kevin the technician was very pleasant and professional. After examining the opener he told me exactly what was wrong and what it was going to take to fix it. I feel he went beyond what was required. He even programmed my car to open the door (since I couldn't figure it out :)
Description of Work: Fixed garage door opener, replaced wheels, replaced bent brackets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Lauren H.
04/2012
5.0
garage doors
  + -1 more
They were kind and personable. He did the work efficiently, especially since the garage doors were tricky to program. They were more expensive then I was anticipating, but they did take an Angie's List coupon. I would use them again.
Description of Work: I used Precision Door to program our in-car garage door remotes and rehang the garage door after it came off the track.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Mandar M.
02/2012
5.0
garage doors
  + -1 more
It was Saturday afternoon and many garage door servicing companies were closed for the weekend. Precision garage door was not only open but they showed up for servicing within less than an hour. In another hour the spring was replaced and the door was operational again. The person who did the work was very professional and I think the price was fair.
Description of Work: Our garage door spring broke into two pieces all of a sudden and the door crashed down.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Stephen H.
12/2011
5.0
garage doors
  + -1 more
Fantastic job! John (The owner) set up an appointment with me for a quotation and arrived on time. We talked about several options as far as repairing the existing door and/or replacing it. Since the original door was cheaply made and was obviously on its last leg, I decided to replace it. Set an appointment for the following day (Friday the 16th) Service Tech (Kevin) showed up and did a fantastic job! Very clean cut and professional ( a people person -which is hard to find).The door is heavy duty,super quiet and looks/works perfect! Kevin took the time to adjust my garage door opener which had been acting up off and on for over a year. I have used this company Since 2006 for everything from Broken springs to worn out guide wheels. They have always treated me fairly and the service is outstanding. I will definately tell family and friends about them if the need arises! I also like the fact that they give you different options on repair or replacing. Its nice to deal with a company that isnt trying to upsell you on everything!
Description of Work: Replaced my existing garage door with a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,450

Contact information

3583 Commerce Dr, Franklin, OH 45005

http://garagedoorsdaytonoh.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 4:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors

FAQ

Precision Door Service is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 4:00 PM

Precision Door Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Precision Door Service does not offer free project estimates.
No, Precision Door Service does not offer eco-friendly accreditations.
Yes, Precision Door Service offers a 5% senior discount.
Yes, Precision Door Service offers emergency services.
Yes, Precision Door Service offers warranties.
Precision Door Service offers the following services: Garage Doors,Garage door openers, garage door repairs, garage door spring repairs.
Framing & Construction - New Garages.

Contact information

3583 Commerce Dr, Franklin, OH 45005

http://garagedoorsdaytonoh.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 4:00 PM