Thomas & Galbraith is the most comprehensive, client-focused home service company in the Cincinnati area. Our process-driven team of experts is connected through a commitment to excellence, and a passion for serving others. We earn trust by educating on options, working in the best interest of every client, and backing up everything we do – in writing. Our goal is to exceed your expectations to provide a true comfort experience that feels right, because you know it’s right.
Business highlights
48 years of trusted experience
Emergency Services Offered
Services we offer
Air Conditioner Repair, Air Conditioner Replacement, Air Conditioner Installation, Heat Pump Repair, Heat Pump Replacement, Heat Pump Installation, Furnace Repair, Furnace Replacement, Furnace Installation, Air Handler Repair, Air Handler Replacement, Air Handler Installation, Electric Furnace Repair, Electric Furnace Replacement, Electric Furnace Installation, Fan Coil Repair, Fan Coil Replacement, Fan Coil Installation, Ductless Repair, Ductless Replacement, Ductless Installation, Humidifier Repair, Humidifier Replacement, Humidifier Installation, Dehumidifier Repair, Dehumidifier Replacement, Dehumidifier Installation, Ultraviolet Light Repair, Ultraviolet Light Replacement, Ultraviolet Light Installation, Media Air Cleaner Repair, Media Air Cleaner Replacement, Media Air Cleaner Installation, Preventative Maintenance, Tune Ups, Duct Cleaning, Duct Sealing, Blower Door Testing, Water Heater Repair, Water Heater Replacement, Water Heater Installation, Tankless Water Heater Repair, Tankless Water Heater Replacement, Tankless Water Heater Installation, Sump Pump Repair, Sump Pump Replacement, Sump Pump Installation, Garbage Disposal Repair, Garbage Disposal Replacement, Garbage Disposal Installation, Water Softener Repair, Water Softener Replacement, Water Softener Installation, Reverse Osmosis Repair, Reverse Osmosis Replacement, Reverse Osmosis Installation, Toilet Repair, Toilet Replacement, Toilet Installation, Shower Repair, Shower Replacement, Shower Installation, Tub Repair, Tub Replacement, Tub Installation, Faucet Repair, Faucet Replacement, Faucet Installation, Gas Line Repair, Gas Line Replacement, Gas Line Installation, Water Link Repair, Water Line Replacement, Water Line Installation, Drain Cleaning, Jetting, Sewer Repair, Sewer Replacement, Sewer Installation, Trenchless Pipe Bursting
Description of Work: Provided tuneup and service to furnace before selling our house, |
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Berish E.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Fast, competent and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you so much for the kind review! We will make sure to pass along your feedback to our team!
Tina W.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Replaced heating and air conditioning. From initial diagnosis, to estimate, to installation; service was top-notch. We called two other companies but we were not able to get an estimate quickly. Although we are not clear how Jacob Bros. compares in price to other companies, we are pleased with the service and professionalism. | | | |
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,700
MICHAEL AND ANNA H.
06/2014
5.0
plumbing
+ -1 more
unknown
Description of Work: Hired to replace outdoor faucet, they said the current faucet was not a simple threaded faucet. Replaced the faucet with a high quality freeze-free faucet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for taking the time to post this review. We hope to have the opportunity to service your heating, cooling, and plumbing needs in the future! Molly McGlinchey- Customer Loyalty
George S.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Replaced Air Conditioning and heating units
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for choosing Thomas & Galbraith and thank you for taking the time to post this review. We hope to have the opportunity to serve your heating, cooling, and plumbing needs in the future! Molly McGlinchey- Customer Loyalty
Laureen M.
06/2014
4.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: They inspected and cleaned the A.C. and then gave us an estimate of $2800 to fix a valve which we declined. The A.C. Is working better since they cleaned it do I was satisfied with that part.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
$44
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for choosing Thomas & Galbraith and thank you for taking the time to post this review. We hope to have the opportunity to serve your heating, cooling, and plumbing needs in the future! Molly McGlinchey- Customer Loyalty
William W.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Service Heat Pump. Really complete and happy with work performed. Only disappointment was the technician couldn't diagnose a problem with the fan motor, so his suggestion was to leaving it run all the time. The noise was at start up and shutdown. He left the impression that he would contact Trane and get back to us. We have not heard from him since and the fan still make a loud noise.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for choosing Thomas & Galbraith and thank you for taking the time to post this review. We hope to have the opportunity to serve your heating, cooling, and plumbing needs in the future! Molly McGlinchey- Customer Loyalty
Cassandra A.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: They came quickly and evaluated my air conditioning. They quoted me a price for a new unit I did not use them because I got a much lower price and a quicker installation date from Rupert heating and air. Their evaluation of the air conditioning unit was accurate which tells me that the company is ethical. | | |
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$64
Larry T.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for taking the time to post this review. We hope to have the opportunity to service your heating, cooling, and plumbing needs in the future! Molly McGlinchey- Customer Loyalty
Christine A.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for taking the time to post this review. We hope to have the opportunity to serve your heating, cooling, and plumbing needs in the future! Molly McGlinchey- Customer Loyalty
Donna S.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you so much for the kind review! We will make sure to pass along your feedback to our team!
TRACY B.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: I was very happy with the services they provided. They did the work quickly and efficiently. they ended up having to come back a second time because another part went out but they didn't charge any additional service call - just parts for fixing the new issue. My back fence gate is broken and I have to manually latch it back up - the serviceman was very aware that he did this everytime he returned to his truck as to not let my two dogs out of the yard. very happy with the company and will be using in the future when needed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Lani H.
05/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Furnace wouldn't start and once they repaired it , it has run smoothly
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for the review, [Member Name Removed]!
Peter O.
05/2014
5.0
heating & air conditioning/hvac
+ -1 more
It went well!
Description of Work: Heating and air service call.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JOANN K.
05/2014
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: I purchased a big deal for $44 for Air Conditioner OR Furnace Tune-Up. I called to make an appointment and they told me I was outside of their service area. They were polite and to the point. I was able to get the deal refunded through Angie’s List.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Thomas & Galbraith Heating, Cooling & Plumbing
I apologize for the inconvenience. Hopefully we will be able to service your area in the future! Molly McGlinchey- Customer Loyalty
William C.
05/2014
4.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Put a new outdoor faucet
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$85
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for taking the time to post this review. We hope to have the opportunity to serve your heating, cooling, and plumbing needs in the future! Molly McGlinchey- Customer Loyalty
kareem K.
05/2014
5.0
plumbing, septic tank
+ 0 more
It went well.
Description of Work: I purchased a Big Deal through them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for taking the time to post this review. We hope to have the opportunity to serve your heating, cooling, and plumbing needs in the future! Molly McGlinchey- Customer Loyalty
Patricia P.
05/2014
5.0
heating & air conditioning/hvac
+ -1 more
Fine
Description of Work: cleaned a/c and replaced a bad part.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$235
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for taking the time to post this review. We hope to have the opportunity to serve your heating, cooling, and plumbing needs in the future! Molly McGlinchey- Customer Loyalty
Val S.
04/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Cleaned And prepared units for summer. We have 2 units
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you so much for the kind review! We will make sure to pass along your feedback to our team!
Jack G.
04/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Could not be more satisfied with the Air Conditioner service. It was top notch in all respects. I'd taken an Angie's List special offer to members and, price not-withstanding, I am pleased to know of this firm. Even prior to arrival they kept me closely informed as to arrival time. James, the service person, immediately on entering our home put protective baggies over his shoes and complimented us on a nice home. He did every thing related to A/C service that I could think of and made sure I was fully informed and satisfied before separating. He also explained an offering for a service contract at a good price if I had interest.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$44
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for taking the time to post this review. We hope to have the opportunity to serve your heating, cooling, and plumbing needs in the future! Molly McGlinchey- Customer Loyalty
Nancy K.
04/2014
5.0
heating & air conditioning/hvac
+ -1 more
Work done well.
Description of Work: Repaired a hose bib.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$35
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for taking the time to post this review. We hope to have the opportunity to serve your heating, cooling, and plumbing needs in the future! Molly McGlinchey- Customer Loyalty
Nick C.
04/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: I purchased a Big Deal for them to perform a tune up on my furnace.
Rating Category
Rating out of 5
Yes, I recommend this pro
$44
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for taking the time to post this review. We look forward to serving your heating, cooling, and plumbing needs in the future! Molly McGlinchey- Customer Loyalty
Dorothea W.
03/2014
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for taking the time to post this review. We hope to have the opportunity to serve your heating, cooling, and plumbing needs in the future! Molly McGlinchey- Customer Loyalty
cindy H.
03/2014
1.0
plumbing
+ -1 more
.
Description of Work: Was advised by representative couldn't do to contact company & they would refund money. Many emails NO ANSWER!!!!! I can forward copies of emails
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Drain Pipe Installation,
Air Duct Cleaning,
Natural Gas Lines,
Water Filtration and Softening,
Excavating
FAQ
Thomas & Galbraith Heating, Cooling & Plumbing is currently rated 4.5 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Thomas & Galbraith Heating, Cooling & Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Thomas & Galbraith Heating, Cooling & Plumbing offers warranties.
Thomas & Galbraith Heating, Cooling & Plumbing offers the following services: Air Conditioner Repair, Air Conditioner Replacement, Air Conditioner Installation, Heat Pump Repair, Heat Pump Replacement, Heat Pump Installation, Furnace Repair, Furnace Replacement, Furnace Installation, Air Handler Repair, Air Handler Replacement, Air Handler Installation, Electric Furnace Repair, Electric Furnace Replacement, Electric Furnace Installation, Fan Coil Repair, Fan Coil Replacement, Fan Coil Installation, Ductless Repair, Ductless Replacement, Ductless Installation, Humidifier Repair, Humidifier Replacement, Humidifier Installation, Dehumidifier Repair, Dehumidifier Replacement, Dehumidifier Installation, Ultraviolet Light Repair, Ultraviolet Light Replacement, Ultraviolet Light Installation, Media Air Cleaner Repair, Media Air Cleaner Replacement, Media Air Cleaner Installation, Preventative Maintenance, Tune Ups, Duct Cleaning, Duct Sealing, Blower Door Testing, Water Heater Repair, Water Heater Replacement, Water Heater Installation, Tankless Water Heater Repair, Tankless Water Heater Replacement, Tankless Water Heater Installation, Sump Pump Repair, Sump Pump Replacement, Sump Pump Installation, Garbage Disposal Repair, Garbage Disposal Replacement, Garbage Disposal Installation, Water Softener Repair, Water Softener Replacement, Water Softener Installation, Reverse Osmosis Repair, Reverse Osmosis Replacement, Reverse Osmosis Installation, Toilet Repair, Toilet Replacement, Toilet Installation, Shower Repair, Shower Replacement, Shower Installation, Tub Repair, Tub Replacement, Tub Installation, Faucet Repair, Faucet Replacement, Faucet Installation, Gas Line Repair, Gas Line Replacement, Gas Line Installation, Water Link Repair, Water Line Replacement, Water Line Installation, Drain Cleaning, Jetting, Sewer Repair, Sewer Replacement, Sewer Installation, Trenchless Pipe Bursting