Thomas & Galbraith is the most comprehensive, client-focused home service company in the Cincinnati area. Our process-driven team of experts is connected through a commitment to excellence, and a passion for serving others. We earn trust by educating on options, working in the best interest of every client, and backing up everything we do – in writing. Our goal is to exceed your expectations to provide a true comfort experience that feels right, because you know it’s right.
Business highlights
48 years of trusted experience
Emergency Services Offered
Services we offer
Air Conditioner Repair, Air Conditioner Replacement, Air Conditioner Installation, Heat Pump Repair, Heat Pump Replacement, Heat Pump Installation, Furnace Repair, Furnace Replacement, Furnace Installation, Air Handler Repair, Air Handler Replacement, Air Handler Installation, Electric Furnace Repair, Electric Furnace Replacement, Electric Furnace Installation, Fan Coil Repair, Fan Coil Replacement, Fan Coil Installation, Ductless Repair, Ductless Replacement, Ductless Installation, Humidifier Repair, Humidifier Replacement, Humidifier Installation, Dehumidifier Repair, Dehumidifier Replacement, Dehumidifier Installation, Ultraviolet Light Repair, Ultraviolet Light Replacement, Ultraviolet Light Installation, Media Air Cleaner Repair, Media Air Cleaner Replacement, Media Air Cleaner Installation, Preventative Maintenance, Tune Ups, Duct Cleaning, Duct Sealing, Blower Door Testing, Water Heater Repair, Water Heater Replacement, Water Heater Installation, Tankless Water Heater Repair, Tankless Water Heater Replacement, Tankless Water Heater Installation, Sump Pump Repair, Sump Pump Replacement, Sump Pump Installation, Garbage Disposal Repair, Garbage Disposal Replacement, Garbage Disposal Installation, Water Softener Repair, Water Softener Replacement, Water Softener Installation, Reverse Osmosis Repair, Reverse Osmosis Replacement, Reverse Osmosis Installation, Toilet Repair, Toilet Replacement, Toilet Installation, Shower Repair, Shower Replacement, Shower Installation, Tub Repair, Tub Replacement, Tub Installation, Faucet Repair, Faucet Replacement, Faucet Installation, Gas Line Repair, Gas Line Replacement, Gas Line Installation, Water Link Repair, Water Line Replacement, Water Line Installation, Drain Cleaning, Jetting, Sewer Repair, Sewer Replacement, Sewer Installation, Trenchless Pipe Bursting
Response from Thomas & Galbraith Heating, Cooling & Plumbing
We appreciate your feedback.We hope to have the opportunity to serve you again, in the future! Molly McGlinchey- Customer Loyalty
Shuritta D.
12/2014
5.0
heating & air conditioning/hvac
+ -1 more
It went really well.
Description of Work: AC tune up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$44
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for choosing Thomas and Galbraith! We appreciate your feedback.We hope to have the opportunity to serve you again, in the future :) Molly McGlinchey- Customer Loyalty
DUC L.
12/2014
5.0
heating & air conditioning/hvac
+ -1 more
Very well.
Description of Work: Removed a dead bird from the inducer.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$184
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for the review!
thomas G.
10/2014
3.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Don't remember anything bad about the service. I cannot say anything great or bad about this company.
Rating Category
Rating out of 5
Yes, I recommend this pro
James D.
10/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Furnace inspection and tune up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$44
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for choosing Thomas & Galbraith and thank you for taking the time to post this review. We look forward to serving your heating and cooling needs in the future! Molly McGlinchey- Customer Loyalty
Kathy T.
10/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: They cleaned my furnace.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you so much for the kind review! We will make sure to pass along your feedback to our team!
Marie S.
10/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: A/C diagnostics
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mitchell K.
10/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,400
Joseph G.
10/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for the review!
Shawna S.
10/2014
3.0
appliance repair, heating & air conditioning/hvac
+ 0 more
unknown
Description of Work: Not impressed. He didn't really try to fix our problem, so my free repair visit didn't apply and I had to pay $94 dollars even though Angie's List says the free value was $79. He tried to rope us into longterm maintenance commitments and replacement of a part that will "likely" fail in the future. We waited because we thought it was still under warranty. After looking into the part, we got a quote from a reputable company for 1/3 of what he would have charged us.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$94
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thomas and Galbraith is a company based on trust and customer service. According to the technician's summary of findings, he found that you needed a new blower motor and quoted the repair. All repairs must be approved and signed by the customer, before any work is completed. You declined the repair, so you were only charged our standard $94 service fee. That is the standard service fee for non service agreement customers. $79 is the service fee for a plumbing service call. I apologize for the misunderstanding, regarding the service fee. We hope to have another opportunity to serve your heating and cooling needs in the future. Molly McGlinchey- Customer Loyalty
BETTY H.
10/2014
5.0
plumbing
+ -1 more
unknown
Description of Work: I purchased a $59 deal for a 5-point toilet tune-up. I don’t remember anything negative. I know I was satisfied. It was effortless getting everything done. If I would have had a problem, I would remember.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you so much for the kind review! We will make sure to pass along your feedback to our team!
Donald F.
10/2014
5.0
heating & air conditioning/hvac
+ -1 more
The service was fine.
Description of Work: I purchased a deal for $59 for early bird A/C tune-up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you so much for the kind review! We will make sure to pass along your feedback to our team!
Patti L.
09/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: I hired the company to replace our heating and AC unit. They also replaced the water filtration system and thermostat.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for taking the time to post this review. We hope to have the opportunity to serve your heating and cooling needs in the future! Molly McGlinchey- Customer Loyalty
FRANCES T.
09/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: The air conditioner and furnace were replaced. The two men who did the installation were professional and knowledgeable. They cleaned up each day. The installation took three days. I was glad they took that long because when I saw how involved the process was, I felt that in order to do a thorough job more time was needed. (Other companies said that all could be done in one day - I am not sure that's a good idea.) The workmen answered my questions and made sure I knew how to operate and maintain my new heating and cooling system. The price was higher than the other companies I consulted but since I had dealt with Jacob Brothers in the past, I felt confident that quality work would be done and that I could depend on them to stand behind their work.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,700
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for the review!
Jerry L.
08/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Professional new furnace installation was done quickly and efficiently. We are planning to have them install a whole house air conditioning unit next in the fall.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$3,300
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for choosing Thomas & Galbraith and thank you for taking the time to post this review. We hope to have the opportunity to serve your heating and cooling needs in the future! Molly McGlinchey- Customer Loyalty
Ronald C.
07/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mike L.
07/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: They performed an AC tune-up. It went fine.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for choosing Thomas & Galbraith and thank you for taking the time to post this review. We hope to have the opportunity to serve your heating, cooling, and plumbing needs in the future! Molly McGlinchey- Customer Loyalty
ROBERT & MARJORIE S.
07/2014
4.0
plumbing
+ -1 more
It was fine.
Description of Work: I purchased the Big Deal, "SOLD OUT:$49 for Outdoor Hose Faucet Replacement!"
Rating Category
Rating out of 5
Yes, I recommend this pro
$49
Kamlesh K.
07/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: They came to check my broken AC and gave a good assessment of the problem and the cost for fixing it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$64
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you so much for the kind review! We will make sure to pass along your feedback to our team!
KRISTINA S.
07/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Cathy D.
06/2014
4.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for taking the time to post this review. We hope to have the opportunity to service your heating, cooling, and plumbing needs in the future! Molly McGlinchey- Customer Loyalty
ELIZABETH B.
06/2014
3.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Replaced heat pump and furnace. One person smoked outside my home. Loud music in basement. Electric inspection did not approve the work. When the guy who smoked returned he said the Electric Inspection guy was wrong. I told him I did not appreciate his comment. They did fix it and it was approved. I called the office about some of the paper work and after a couple of calls I ask to speak to the owner. I got my sales person. He said he will take care of everything. I did get the paper work.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
$8,700
Response from Thomas & Galbraith Heating, Cooling & Plumbing
It has been our policy for many years that none of our employees are allowed to smoke in the homes or businesses of our customers. This is the first time that I have ever had a customer be concerned about one of our people smoking outside their home. Most of our installation technicians do have a radio that they bring with them to listen to music while they are working. This also is the first time that someone has complained about it. We certainly don’t want to offend anyone but maybe we have done so without realizing it. We have had discussions about both of these issues here at our office. Moving forward our technicians should ask permission to smoke outside or use the radio while they are working. Certainly if it is a problem we won’t do either. The electrical inspection was a minor thing to change but none the less I believe it would have been better for our technicians correct the problem and let it go at that. I apologize for any inconvenience and if I can help you with anything else please feel free to contact me Gary A. Jacob at 513-533-3600. Thank you for your business
Jayne M.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$44
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for choosing Thomas & Galbraith and thank you for taking the time to post this review. We hope to have the opportunity to serve your heating, cooling, and plumbing needs in the future! Molly McGlinchey- Customer Loyalty
Drew B.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for choosing Thomas & Galbraith and thank you for taking the time to post this review. We hope to have the opportunity to serve your heating, cooling, and plumbing needs in the future! Molly McGlinchey- Customer Loyalty
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Drain Pipe Installation,
Air Duct Cleaning,
Natural Gas Lines,
Water Filtration and Softening,
Excavating
FAQ
Thomas & Galbraith Heating, Cooling & Plumbing is currently rated 4.5 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Thomas & Galbraith Heating, Cooling & Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Thomas & Galbraith Heating, Cooling & Plumbing offers warranties.
Thomas & Galbraith Heating, Cooling & Plumbing offers the following services: Air Conditioner Repair, Air Conditioner Replacement, Air Conditioner Installation, Heat Pump Repair, Heat Pump Replacement, Heat Pump Installation, Furnace Repair, Furnace Replacement, Furnace Installation, Air Handler Repair, Air Handler Replacement, Air Handler Installation, Electric Furnace Repair, Electric Furnace Replacement, Electric Furnace Installation, Fan Coil Repair, Fan Coil Replacement, Fan Coil Installation, Ductless Repair, Ductless Replacement, Ductless Installation, Humidifier Repair, Humidifier Replacement, Humidifier Installation, Dehumidifier Repair, Dehumidifier Replacement, Dehumidifier Installation, Ultraviolet Light Repair, Ultraviolet Light Replacement, Ultraviolet Light Installation, Media Air Cleaner Repair, Media Air Cleaner Replacement, Media Air Cleaner Installation, Preventative Maintenance, Tune Ups, Duct Cleaning, Duct Sealing, Blower Door Testing, Water Heater Repair, Water Heater Replacement, Water Heater Installation, Tankless Water Heater Repair, Tankless Water Heater Replacement, Tankless Water Heater Installation, Sump Pump Repair, Sump Pump Replacement, Sump Pump Installation, Garbage Disposal Repair, Garbage Disposal Replacement, Garbage Disposal Installation, Water Softener Repair, Water Softener Replacement, Water Softener Installation, Reverse Osmosis Repair, Reverse Osmosis Replacement, Reverse Osmosis Installation, Toilet Repair, Toilet Replacement, Toilet Installation, Shower Repair, Shower Replacement, Shower Installation, Tub Repair, Tub Replacement, Tub Installation, Faucet Repair, Faucet Replacement, Faucet Installation, Gas Line Repair, Gas Line Replacement, Gas Line Installation, Water Link Repair, Water Line Replacement, Water Line Installation, Drain Cleaning, Jetting, Sewer Repair, Sewer Replacement, Sewer Installation, Trenchless Pipe Bursting