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Thomas & Galbraith Heating, Cooling & Plumbing

Heating and Air Conditioning, Plumbing, Drain Cleaning,

About us

Thomas & Galbraith is the most comprehensive, client-focused home service company in the Cincinnati area. Our process-driven team of experts is connected through a commitment to excellence, and a passion for serving others. We earn trust by educating on options, working in the best interest of every client, and backing up everything we do – in writing. Our goal is to exceed your expectations to provide a true comfort experience that feels right, because you know it’s right.

Business highlights

48 years of trusted experience
Emergency Services Offered

Services we offer

Air Conditioner Repair, Air Conditioner Replacement, Air Conditioner Installation, Heat Pump Repair, Heat Pump Replacement, Heat Pump Installation, Furnace Repair, Furnace Replacement, Furnace Installation, Air Handler Repair, Air Handler Replacement, Air Handler Installation, Electric Furnace Repair, Electric Furnace Replacement, Electric Furnace Installation, Fan Coil Repair, Fan Coil Replacement, Fan Coil Installation, Ductless Repair, Ductless Replacement, Ductless Installation, Humidifier Repair, Humidifier Replacement, Humidifier Installation, Dehumidifier Repair, Dehumidifier Replacement, Dehumidifier Installation, Ultraviolet Light Repair, Ultraviolet Light Replacement, Ultraviolet Light Installation, Media Air Cleaner Repair, Media Air Cleaner Replacement, Media Air Cleaner Installation, Preventative Maintenance, Tune Ups, Duct Cleaning, Duct Sealing, Blower Door Testing, Water Heater Repair, Water Heater Replacement, Water Heater Installation, Tankless Water Heater Repair, Tankless Water Heater Replacement, Tankless Water Heater Installation, Sump Pump Repair, Sump Pump Replacement, Sump Pump Installation, Garbage Disposal Repair, Garbage Disposal Replacement, Garbage Disposal Installation, Water Softener Repair, Water Softener Replacement, Water Softener Installation, Reverse Osmosis Repair, Reverse Osmosis Replacement, Reverse Osmosis Installation, Toilet Repair, Toilet Replacement, Toilet Installation, Shower Repair, Shower Replacement, Shower Installation, Tub Repair, Tub Replacement, Tub Installation, Faucet Repair, Faucet Replacement, Faucet Installation, Gas Line Repair, Gas Line Replacement, Gas Line Installation, Water Link Repair, Water Line Replacement, Water Line Installation, Drain Cleaning, Jetting, Sewer Repair, Sewer Replacement, Sewer Installation, Trenchless Pipe Bursting

Services we don't offer

Window Air Conditioning Units

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

0%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.51,081 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
12%
3
6%
2
4%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 901-925 of 1081 reviews

Stephanie K.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you so much for the kind review! We will make sure to pass along your feedback to our team!

Marie D.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for taking the time to post a review. We look forward to serving your future heating. cooling or plumbing needs. Tina Festa - Customer Assurance Manager

Krista F.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Bought deal - did diagnostic and cleaning Paid an extra $60 for cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Carla K.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for the review!

Alice B.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They fixed the furnace in a timely manner and were very professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you so much for the kind review! We will make sure to pass along your feedback to our team!

Jessica S.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Full inspection of heating/cooling. Replaced valve that was sticking. | |Very helpful and talked me through the inspection/repair needs and gave me some helpful hints and tips regarding filter cleaning etc. Helped to make something I knew nothing about into something I now know a little about.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you so much for the kind review! We will make sure to pass along your feedback to our team!

Megan M.
12/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: They scheduled us in very quick. This time I believe the intake was plugged. On a previous visit the mother board had to be replaced. Very polite and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Sean R.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$298

Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you so much for the kind review! We will make sure to pass along your feedback to our team!

Joseph J.
11/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They were checking an central ac unit, they recommended replacing entire unit. It was probably what needed to be done, instead we bought a window unit.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$85

Gregory K.
10/2015
5.0
sewer cleaning, drain cleaning
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$79

Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for the review!

Robert F.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$64

Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for the review, [Member Name Removed]!

Emily K.
10/2015
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Venkat M.
09/2015
3.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marjorie S.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: On time and fixed the ac problem. Shared what went wrong and what we could expect in the future. Will use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shonda D.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Date of Service - Sep 30, 2014 Cost of Service - 0.00
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for taking the time to post a review. We look forward to serving your future needs. Tina Festa - Customer Assurance Manager

JIM V.
09/2015
5.0
heating & air conditioning/hvac, basement remodeling
  + 0 more
unknown
Description of Work: Replaced an entire HVAC system with new and more efficient products. All of the owner contacts with T&G employees (sales,engineer,technicians)were courteous,professional and responsive to questions and needs. All work was performed in a timely manner and as scheduled/promised. At this point, I would not hesitate to use them again in the future for any HVAC needs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for taking the time to post a review. We know your most important choice is WHO installs your new HVAC system and we appreciate your trust in Thomas & Galbraith. Tina Festa - Customer Assurance Manager

Ayanna L.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: New furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you so much for the kind review! We will make sure to pass along your feedback to our team!

Mark A.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Brian B.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Repair air conditioner unit

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$400

Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for taking the time to post a review. We look forward to serving your future cooling and heating needs. Tina Festa - Customer Assurance Mananger

Toni F.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: My air conditioner stopped working and they did a diagnostic service call. They found the issues and gave me a quote for having the repairs done. Because the unit is over 20 years old, I am having a representative from the company come to give a quote for replacing the unit. I will then make a decision on whether to have the repairs done or replace the unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$68

Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for the review, [Member Name Removed]!

Janice M.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Thomas and Galbraith has provided regular heating and air-conditioning service for my home. The most recent service was our annual air-conditioning check. We had to have a filter replaced. Four years ago we purchased a complete HVAC unit. Since they were purchased by TruHome the customer service when you call hasn't been as good. The service technicians have all been wonderful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$111

Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for taking the time to post a review. We appreciate your loyalty in Thomas & Galbraith through the ownership changes. We are no longer owned by True Home but we are locally operated. We look forward to seeing you at your winter maintenance visit. Tina Festa - Customer Assurance Manager

Jeff C.
06/2015
4.0
drain pipe
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
$49

nicole C.
05/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Put new shower head on

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$95

Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you so much for the kind review! We will make sure to pass along your feedback to our team!

Steve T.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for taking the time to post a review. We know your most important choice is WHO services your cooling, heating and plumbing equipment. Thank you for your trust in Thomas & Galbraith. Tina Festa - Customer Assurance Manager

Mary B.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
Professional and polite.
Description of Work: AC repair

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$184

Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you so much for the kind review! We will make sure to pass along your feedback to our team!

Contact information

9520 Le Saint Dr, Fairfield, OH 45014

https://thomasgalbraith.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Drain Pipe Installation,
Air Duct Cleaning,
Natural Gas Lines,
Water Filtration and Softening,
Excavating

FAQ

Thomas & Galbraith Heating, Cooling & Plumbing is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Thomas & Galbraith Heating, Cooling & Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Thomas & Galbraith Heating, Cooling & Plumbing offers free project estimates.
Yes, Thomas & Galbraith Heating, Cooling & Plumbing offers eco-friendly accreditations.
Yes, Thomas & Galbraith Heating, Cooling & Plumbing offers a 0% senior discount.
Yes, Thomas & Galbraith Heating, Cooling & Plumbing offers emergency services.
Yes, Thomas & Galbraith Heating, Cooling & Plumbing offers warranties.
Thomas & Galbraith Heating, Cooling & Plumbing offers the following services: Air Conditioner Repair, Air Conditioner Replacement, Air Conditioner Installation, Heat Pump Repair, Heat Pump Replacement, Heat Pump Installation, Furnace Repair, Furnace Replacement, Furnace Installation, Air Handler Repair, Air Handler Replacement, Air Handler Installation, Electric Furnace Repair, Electric Furnace Replacement, Electric Furnace Installation, Fan Coil Repair, Fan Coil Replacement, Fan Coil Installation, Ductless Repair, Ductless Replacement, Ductless Installation, Humidifier Repair, Humidifier Replacement, Humidifier Installation, Dehumidifier Repair, Dehumidifier Replacement, Dehumidifier Installation, Ultraviolet Light Repair, Ultraviolet Light Replacement, Ultraviolet Light Installation, Media Air Cleaner Repair, Media Air Cleaner Replacement, Media Air Cleaner Installation, Preventative Maintenance, Tune Ups, Duct Cleaning, Duct Sealing, Blower Door Testing, Water Heater Repair, Water Heater Replacement, Water Heater Installation, Tankless Water Heater Repair, Tankless Water Heater Replacement, Tankless Water Heater Installation, Sump Pump Repair, Sump Pump Replacement, Sump Pump Installation, Garbage Disposal Repair, Garbage Disposal Replacement, Garbage Disposal Installation, Water Softener Repair, Water Softener Replacement, Water Softener Installation, Reverse Osmosis Repair, Reverse Osmosis Replacement, Reverse Osmosis Installation, Toilet Repair, Toilet Replacement, Toilet Installation, Shower Repair, Shower Replacement, Shower Installation, Tub Repair, Tub Replacement, Tub Installation, Faucet Repair, Faucet Replacement, Faucet Installation, Gas Line Repair, Gas Line Replacement, Gas Line Installation, Water Link Repair, Water Line Replacement, Water Line Installation, Drain Cleaning, Jetting, Sewer Repair, Sewer Replacement, Sewer Installation, Trenchless Pipe Bursting
Window Air Conditioning Units

Contact information

9520 Le Saint Dr, Fairfield, OH 45014

https://thomasgalbraith.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day