Thomas & Galbraith is the most comprehensive, client-focused home service company in the Cincinnati area. Our process-driven team of experts is connected through a commitment to excellence, and a passion for serving others. We earn trust by educating on options, working in the best interest of every client, and backing up everything we do – in writing. Our goal is to exceed your expectations to provide a true comfort experience that feels right, because you know it’s right.
Business highlights
48 years of trusted experience
Emergency Services Offered
Services we offer
Air Conditioner Repair, Air Conditioner Replacement, Air Conditioner Installation, Heat Pump Repair, Heat Pump Replacement, Heat Pump Installation, Furnace Repair, Furnace Replacement, Furnace Installation, Air Handler Repair, Air Handler Replacement, Air Handler Installation, Electric Furnace Repair, Electric Furnace Replacement, Electric Furnace Installation, Fan Coil Repair, Fan Coil Replacement, Fan Coil Installation, Ductless Repair, Ductless Replacement, Ductless Installation, Humidifier Repair, Humidifier Replacement, Humidifier Installation, Dehumidifier Repair, Dehumidifier Replacement, Dehumidifier Installation, Ultraviolet Light Repair, Ultraviolet Light Replacement, Ultraviolet Light Installation, Media Air Cleaner Repair, Media Air Cleaner Replacement, Media Air Cleaner Installation, Preventative Maintenance, Tune Ups, Duct Cleaning, Duct Sealing, Blower Door Testing, Water Heater Repair, Water Heater Replacement, Water Heater Installation, Tankless Water Heater Repair, Tankless Water Heater Replacement, Tankless Water Heater Installation, Sump Pump Repair, Sump Pump Replacement, Sump Pump Installation, Garbage Disposal Repair, Garbage Disposal Replacement, Garbage Disposal Installation, Water Softener Repair, Water Softener Replacement, Water Softener Installation, Reverse Osmosis Repair, Reverse Osmosis Replacement, Reverse Osmosis Installation, Toilet Repair, Toilet Replacement, Toilet Installation, Shower Repair, Shower Replacement, Shower Installation, Tub Repair, Tub Replacement, Tub Installation, Faucet Repair, Faucet Replacement, Faucet Installation, Gas Line Repair, Gas Line Replacement, Gas Line Installation, Water Link Repair, Water Line Replacement, Water Line Installation, Drain Cleaning, Jetting, Sewer Repair, Sewer Replacement, Sewer Installation, Trenchless Pipe Bursting
Description of Work: They came out and fixed my air conditioner.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for sharing, [Member Name Removed]! It was our pleasure to serve you!
Terry H.
04/2020
1.0
heating & air conditioning/hvac
+ -1 more
They never returned my call
Description of Work: Heat pump repair
Rating Category
Rating out of 5
$300
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Sorry that we weren't able to get you taken care of, [Member Name Removed]. I see that you were communicating with our team via Angie's List messenger. They sent a message about scheduling and there was no response. If you still need service or any additional assistance, please call our Client Assurance Manager. His name is Nathan and his direct number is 317-660-4916.
Ann B.
09/2017
5.0
heating & air conditioning/hvac
+ -1 more
It went very well.
Description of Work: Have used Jacob Brothers for years and have always been very happy with their service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for your continued loyalty to our company. We appreciate your business. It means a lot to us!!
PAUL S.
06/2017
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: Check-up before winter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for your positive review. We appreciate your business and trust.
PAUL S.
06/2017
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for your business!
KAREN C.
06/2017
5.0
heating & air conditioning/hvac
+ -1 more
Great. Just as expected.
Description of Work: Air conditioning inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you so much for the kind review! We will make sure to pass along your feedback to our team!
Deborah M.
06/2017
1.0
heating & air conditioning/hvac, plumbing
+ 0 more
I told him never mind.
Description of Work: They made appointments they didn't keep. Didn't come at the time they were suppose to. I just had a toilet leak. They wanted to charge me $ 500 for a new toilet. Didn't need a new one. Now I don't know if he was trying to scam me because I was a woman or because I was a Senior.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
STEPHEN M C.
05/2017
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: ..
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for your business. If we can be of service in the future please let us know.
Donald W.
04/2017
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
roy m. T.
04/2017
5.0
heating & air conditioning/hvac
+ -1 more
fine, very happy with the work.
Description of Work: furnance tune-up and motor cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$380
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for the review, [Member Name Removed]!
Andrew A.
02/2017
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: We had 3 furnaces and we decided to replace them all at that point.
Rating Category
Rating out of 5
Yes, I recommend this pro
SUE P.
02/2017
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: They do like the heating, the furnace in the winter and the air conditioning in the spring or summer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for using us. We appreciate your business. It means a lot to us when people appreciate our work. Thank you!!
Hans G.
01/2017
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: They installed a new furnace and air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for choosing Jacob Bros. Heating & Air Conditioning as you heating and cooling contractor. If we can help you with anything else in the future please let us know. We appreciate you business11
William D.
01/2017
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Thomas & Galbraith Heating, Cooling & Plumbing
We appreciate you choosing Jacob Bros. as your Heating & Air Conditioning Contractor!!
GEORGE C.
01/2017
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Thomas & Galbraith Heating, Cooling & Plumbing
We appreciate your business. Thank you for choosing us as your Heating & Air Conditioning Contractor
Carol W K.
12/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Thomas & Galbraith Heating, Cooling & Plumbing
We appreciate your business. If we can help you with anything else please let us know.
John M.
12/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Thomas & Galbraith Heating, Cooling & Plumbing
We are glad that you were happy with our service. It makes us feel good to know our customers appreciate our work. Thank you!!
Barry G.
12/2016
4.0
heating & air conditioning/hvac
+ -1 more
paid 1000 mark up on capacitor.
Description of Work: replace capacitor on condenser motor
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$600
Response from Thomas & Galbraith Heating, Cooling & Plumbing
All of our pricing include the parts and labor to complete the repair. In addition we include a one year warranty on our work. With that in mind I think you will understand that we are very competitive with our peers. Thank you for your business. If we can help with anything else please let us know.
Linda E.
12/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for taking the time to post a review. We look forward to serving your future needs.
Tim W.
11/2016
5.0
appliance repair, heating & air conditioning/hvac
+ 0 more
It went very well
Description of Work: They replaced my furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,528
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for taking the time to post a review. We know your most important choice is WHO installs your new furnace and we appreciate your trust in Thomas & Galbraith.
Thomas B.
11/2016
5.0
heating & air conditioning/hvac
+ -1 more
Find He told me what was wrong,
Description of Work: heating I need a new furnace.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$65
RICH W.
07/2002
5.0
heating & air conditioning/hvac
+ -1 more
I AM ELATED EACH TIME I WALK IN FROM THE HOT OUTDOORS! THE HOUSE IS COOL AND COMFORTABLE IN EVERY ROOM. THE QUALITY OF INSTALLATION WAS THE DIFFERENCE!! THE TWO MEN DOING THE JOB WERE HARD WORKING, MADE MY WIFE AND FAMILY FEEL COMFORTABLE AND EVEN SWEPT OUT THE GARAGE (WHERE THEY WERE STORING SUPPLIES) WHEN THEY WERE FINISHED. THEY ARRIVED WITHIN 5 MINUTES OF THEIR EXPECTED TIME EACH DAY AND WERE POLITE AND CLEAN. RALPH JACOB ENCOURAGED ME TO SPEND THE EXTRA MONEY ON BALANCING THE SYSTEM AND IT WAS MONEY WELL SPENT! A FIRST CLASS, QUALITY JOB WAS PERFORMED. THEY ARE WELL WORTH THE MONEY AND I DONT REGRET SPENDING EVERY PENNY BECAUSE IT WORKS, AND WORKS RIGHT. A+++++ QUALITY JOB. I GOT 5 PRICE QUOTES BEFORE HAVING THE WORK DONE. RALPH STRESSED THAT QUALITY INSTALLATION IS THE DIFFERENCE (JUST WHAT CONSUMER REPORTS SAID) AND WAS THE ONLY ONE TO TALK ABOUT IT. I DECIDED TO BUY THE QUALITY EQUIPMENT BUT WAS GIVEN CHOICES IN ALL PRICE RANGES. A QUALITY, FIRST RATE JOB.
Description of Work: REPLACED FURNACE AND A/C, TUNED AND BALANCED HVAC SYSTEM. RE-ENGINEERED THE DUCT WORK AND CORRECTED A PREVIOUSLY POOR INSTALLATION.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,800
SUSAN & JEFFREY D.
05/2002
4.0
heating & air conditioning/hvac
+ -1 more
USED THEM TREE TIMES IN THE LAST SIX MONTH AND HAVE HAD VARYING EXPERIENCES, EACH TIME THEY WERE CLEAN HOWEVER I DID GET DIFFERENT ANSWERS TO THE SAME QUESTIONS THAT THEY SEND OUT ON WORK--INCONSISTENT. WHEN I TRIED TO ADDRESS THESE QUESTIONS WITH THE SERVICE MANAGER HE WAS NOT RESPONSIVE, HAVE PAID TIME AND A HALF WITHOUT MUCH INFORMATION FROM THE SERVICE MAN
Description of Work: HEAT PUMP MAINTENANCE, HUMIDIFIER WORK, CHANGED SPACE GUARD FILTER
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
MOLLY R G.
08/2001
5.0
heating & air conditioning/hvac
+ -1 more
MADE A SPECIAL EFFORT TO PRICE AFFORDABLE UNIT. DID EXTRA WORK TO MAKE INSTALLATION COMPLETE AND CORRECT PRIOR INSTALLER'S MISTAKES. ONE SUBSEQUENT PROBLEM WAS ATTENDED TO PROMPTLY.
Description of Work: REPLACED HEAT PUMP AIR HANDLER UNIT, ADJUSTED COMPRESSOR.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you so much for the kind review! We will make sure to pass along your feedback to our team!
SARAH A.
09/2000
1.0
heating & air conditioning/hvac
+ -1 more
CHARGED HER $95 FOR TURNING A SCREW ON A SECOND VISIT WHEN T HEY SHOULD HAVE FIXED IT RIGHT THE FIRST TIME
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Drain Pipe Installation,
Air Duct Cleaning,
Natural Gas Lines,
Water Filtration and Softening,
Excavating
FAQ
Thomas & Galbraith Heating, Cooling & Plumbing is currently rated 4.5 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Thomas & Galbraith Heating, Cooling & Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Thomas & Galbraith Heating, Cooling & Plumbing offers warranties.
Thomas & Galbraith Heating, Cooling & Plumbing offers the following services: Air Conditioner Repair, Air Conditioner Replacement, Air Conditioner Installation, Heat Pump Repair, Heat Pump Replacement, Heat Pump Installation, Furnace Repair, Furnace Replacement, Furnace Installation, Air Handler Repair, Air Handler Replacement, Air Handler Installation, Electric Furnace Repair, Electric Furnace Replacement, Electric Furnace Installation, Fan Coil Repair, Fan Coil Replacement, Fan Coil Installation, Ductless Repair, Ductless Replacement, Ductless Installation, Humidifier Repair, Humidifier Replacement, Humidifier Installation, Dehumidifier Repair, Dehumidifier Replacement, Dehumidifier Installation, Ultraviolet Light Repair, Ultraviolet Light Replacement, Ultraviolet Light Installation, Media Air Cleaner Repair, Media Air Cleaner Replacement, Media Air Cleaner Installation, Preventative Maintenance, Tune Ups, Duct Cleaning, Duct Sealing, Blower Door Testing, Water Heater Repair, Water Heater Replacement, Water Heater Installation, Tankless Water Heater Repair, Tankless Water Heater Replacement, Tankless Water Heater Installation, Sump Pump Repair, Sump Pump Replacement, Sump Pump Installation, Garbage Disposal Repair, Garbage Disposal Replacement, Garbage Disposal Installation, Water Softener Repair, Water Softener Replacement, Water Softener Installation, Reverse Osmosis Repair, Reverse Osmosis Replacement, Reverse Osmosis Installation, Toilet Repair, Toilet Replacement, Toilet Installation, Shower Repair, Shower Replacement, Shower Installation, Tub Repair, Tub Replacement, Tub Installation, Faucet Repair, Faucet Replacement, Faucet Installation, Gas Line Repair, Gas Line Replacement, Gas Line Installation, Water Link Repair, Water Line Replacement, Water Line Installation, Drain Cleaning, Jetting, Sewer Repair, Sewer Replacement, Sewer Installation, Trenchless Pipe Bursting