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48 years of trusted experience
Emergency Services Offered
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Free Estimates
YesWarranties
YesSenior Discount
0%
Emergency Services
YesAccepted payment methods
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Reviews
4.51,081 Reviews
Showing 776-800 of 1081 reviews
SUE B.
08/2006
heating & air conditioning/hvac
+ -1 moreI was very pleased with the entire experience. Eric was great at doing what he needed to do to fix the problems and provide the necessary information. Price seemed reasonable, gave discounts on the work with the contract agreement for year long service. Also honored the $25 Angie's list coupon.
Description of Work: Air conditioning had stopped working, had quick response from the company, they came out the next day when they said they would. Blower motor had stopped. Technician removed it and got a new one and installed it. Checked the outside unit, added refrigerant. Changed out a low performing thermostat to a higher grade model with programmable options. Technician was very patient, helpful, and explained what he was doing throughout the job and why. He also warned us of possible problems in the future due to new Federal guidelines. We also paid for a year service contract. They will come out and service the furnace and do the air conditioning again in the Spring for $168.
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Yes, I recommend this pro
$768
SUSANNE H.
08/2006
heating & air conditioning/hvac
+ -1 moreHe did a good job and when he mentioned that the unit could be covered by a home warranty, he was honest enough to tell me he shouldn't do the work or he might invalidate the warranty. He correctly diagnosed the problem.
Description of Work: Diagnosis of air conditioning issue.
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Yes, I recommend this pro
$54
ANGELA W.
07/2006
heating & air conditioning/hvac
+ -1 moreThe installation repairman was clean, helpful and knowledgeable. The first diagnostic technician didn't resolve the problem, so they had to send another one out the next day. It took over two weeks to get the replacement part after two days of trying to figure out what was wrong. We couldn't use the A/C during this time. We wish the part could have been obtained or installed sooner.
Description of Work: Replaced evaporator coil and drain pan on A/C unit.
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Yes, I recommend this pro
$950
Response from Thomas & Galbraith Heating, Cooling & Plumbing
ANDY T.
07/2006
heating & air conditioning/hvac
+ -1 moreChris and John (installers) exhibited a strong degree of pride in their work and completed the job as promised. Clean-up was done very well. System was checked and functioning well when the left the premisis. Any changes to plan were well communicated and reasonable
Description of Work: Replaced heating and air conditioning system.
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Yes, I recommend this pro
$8,300
Chrissie S.
07/2006
heating & air conditioning/hvac
+ -1 moreArrived early in the a.m. when was scheduled to come later in the day. Job was done as requested but significant mark up on the thermostat unit. Charged $300 for unit that I found out should have cost around $100. Also, face plate was not in so I had to schedule a separate appointment and be home to wait for them to come out again to install it. Filter that was recommended was quoted at $50 but I obtained one on my own for $10. I obtained the size recommended but still not sure if it it the right one. He will be coming back shortly to install face plate so I plan to confirm with him then.
Description of Work: Checked the heating unit and cleaned it. Replaced the thermostat. Recommended filter replacement.
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$430
CHRIS S.
07/2006
heating & air conditioning/hvac
+ -1 moreThey showed up when promised, had good communication, and were within the estimate.
Description of Work: They replaced a leaky A/C coil.
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Yes, I recommend this pro
$930
Response from Thomas & Galbraith Heating, Cooling & Plumbing
EDUARDO R.
07/2006
heating & air conditioning/hvac
+ -1 moreThe technician was very friendly and professional. They squeezed me in on the same day that I called despite a busy schedule and quickly made the repairs.
Description of Work: Inspected Furnance and Air Conditioner unit for required repairs. Discovered blower was malfunctioning and replaced it. Inspected other components to ensure no other problems.
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Yes, I recommend this pro
$364
Response from Thomas & Galbraith Heating, Cooling & Plumbing
EMMY W.
07/2006
heating & air conditioning/hvac
+ -1 moreEveryone was very polite, they cleaned up after they completed the job. Due to the initial system ordered not being delivered on time, they offered a better system for a minimal increase in price(200 vs 800)and a better warranty to be installed the same day which was agreeable to us. The price was $1300 less than another company's estimate.
Description of Work: We had a new air conditioner installed with UV light and an additional air filter. The new system is 14 SEER.
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Yes, I recommend this pro
$4,600
Response from Thomas & Galbraith Heating, Cooling & Plumbing
JOHN B.
06/2006
heating & air conditioning/hvac
+ -1 moreCame during the time window and got the job done right.
Description of Work: Two-zone system, Changed filters, Checked refrigerant, Cleaned compressor/condensors and Checked air handler.
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Yes, I recommend this pro
$163
Response from Thomas & Galbraith Heating, Cooling & Plumbing
SARAH R.
06/2006
heating & air conditioning/hvac
+ -1 moreJason came out on the hottest day of the year so far when other companies were booked and said they couldn't get too us for at least a day. Work done promptly and efficiently. $75 just to drive in the driveway.
Description of Work: Air conditioner condenser not starting. Coolant low. Replaced coolant.
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Yes, I recommend this pro
$307
Response from Thomas & Galbraith Heating, Cooling & Plumbing
david K.
06/2006
heating & air conditioning/hvac
+ -1 moreI scheduled a standard servicing of the AC for May 27. They said they would come in the am between 8-12. I waited all morning and no one came or called. I tried to call the office around 11:30 and again at 12:30, but was put on endless hold (it was Saturday and I later discovered that the office was closed). Days later when I finally contacted the office they confirmed the appointment, but had no idea why no one had showed up. It was an astonishingly bad performance for such a highly rated company!
Description of Work: None
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RHONDA S.
06/2006
heating & air conditioning/hvac
+ -1 moreThe company was able to get a technician to my house within only a couple of hours! Unbelievable! He was very courteous. Advised me on what I will need to be looking at doing about a system in the future, but was not pushy at all and said he thought he could get my system working to last at least another season and maybe longer. Did a few things extra that he wouldn't have needed to do and didn't charge extra. His name was Bill Craig, I believe.
Description of Work: Air conditioner was not blowing very cool air; repairman defrosted the coil and recharged system. Cleaned outside unit and basement drain.
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Yes, I recommend this pro
$192
Response from Thomas & Galbraith Heating, Cooling & Plumbing
VICKIE C.
04/2006
heating & air conditioning/hvac
+ -1 moreThey are responsible and accountable.
Description of Work: They fixed my furnace and thermostat.
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Yes, I recommend this pro
Response from Thomas & Galbraith Heating, Cooling & Plumbing
SHARON M.
03/2006
heating & air conditioning/hvac
+ -1 moreThey aren't always prompt with their yearly appointments. I like the quality of there work. I have never had any complaints. They never leave a mess, and wear slippers on their shoes. They are honest, and I only have to pay for a filter. I have a contract that covers all services for the year.
Description of Work: Serviced heating and ac twice a year.
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Yes, I recommend this pro
$185
ANDRIA R.
03/2006
heating & air conditioning/hvac
+ -1 moreThe installation was subpar. A duct off the trunk was left unconnected, blowing hot air into the basement. This was a mistake from a previous installation/homeowner, but as professionals, the installers from Jacob Bros. should have caught it. I fixed it myself because it was a quick fix. However, I think this was an isolated incident. 6 months after the installation, I ran into a problem with the thermostat that was not the fault of Jacob Bros., and Gary Jacob in particular was very responsive and made it clear that customer satisfaction is very important to them. He met me halfway to help take the sting out of the cost of the repair, even though the problem was not their fault. I would recommend a close inspection of their work, and follow up with a phone call at the first sign of trouble. If you do so, I have found that Jacob Bros. will make sure you are satisfied.
Description of Work: Installed new furnace, humidifier and condensate pump. Also have service agreement.
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Yes, I recommend this pro
$4,265
CAROLE & EDWARD P.
03/2006
heating & air conditioning/hvac
+ -1 moreThey were very competent. The receptionist called to let us know whenever they were on their way. It was a good experience. The additional service calls were covered by warranty at no cost.
Description of Work: They came to perform service on our malfunctioning furnace. They had to come back about 4 times because the problem was not happening consistently. They replaced a part, and asked some questions about our filter. We put a new one in, and were still having the problem. The last guy who came out got it fixed.
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Yes, I recommend this pro
$193
NOREEN S.
02/2006
heating & air conditioning/hvac
+ -1 moreThey were wonderful. I hate it when furnace companies try to sell me things I don't need. Price was fine. Very professional and knowledgeable.
Description of Work: I used them in the fall to tune up my furnace.
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Yes, I recommend this pro
CHRIS V.
02/2006
heating & air conditioning/hvac
+ -1 moreThey are super friendly and nice. They explained everything to my wife in a way that she could understand. We had them come back to install a humidifier because we were so happy with their service.
Description of Work: Repaired the furnace.
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Yes, I recommend this pro
$600
TERESA S.
01/2006
heating & air conditioning/hvac
+ -1 moreDarryl was very thorough and helpful. Seemed to be genuinely interested in fixing the problem in the most inexpensive manner.
Description of Work: Found leak in heat pump and repaired the leak. Cleaned coils, and checked the rest of the system.
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Yes, I recommend this pro
$350
PHYLLIS G.
12/2005
heating & air conditioning/hvac
+ -1 moreOriginally called in November to schedule appt for early in December, but appt was cancelled by Jacob Bros per too many customers without heat. They kept in contact with me each week since the initial cancellation, and finally were able to schedule me in the last week of December so be sure to schedule service calls early ! :) The Angie's List coupon comes in handy - that's $25.00 off! Service rep was courteous and personable. He took the time to explain what he did, and also to alert me to potential issues that may arise (motor possibly going out) due to the furnace being over 30 years old. I will do business with them again, and recommend them to anyone.
Description of Work: General service call for gas furnace.
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Yes, I recommend this pro
$64
Response from Thomas & Galbraith Heating, Cooling & Plumbing
MARC A.
12/2005
heating & air conditioning/hvac
+ -1 moreThe overall experience was very positive. The quality of work was very good, it solved the airflow problem exactly as I had hoped. They did not overpromise on what they would deliver, and I appreciated the honesty when they told me which parts of the outcome were uncertain. The estimator was knowledgeable and practical, and straight forward with me about the cost (most of the cost would be labor since it was a small job), and that the scheduling would have to be last-minute due to the small size and the busy schedule. I had to place follow-up calls once or twice to make sure the scheduling and estimating process was moving along, but this was the only (minor) trouble I encountered.
Description of Work: They estimated and performed HVAC duct replacement work in my basement. Removed old 6-inch ducting in my basement leading to two second story-rooms which weren't getting adequate airflow, and replaced them with larger ducts. Installed baffles in the new ducts. Silicone caulked around the joints, where one of the ducts attached to an old vented box before leading to an in-wall duct to the stairs, which was restricting the airflow to that room, they removed the vent from the box (reducing air loss) and installed a sheet-metal scoop inside the box, to more efficiently direct air into the upward ducting. They also replaced the joint leading from the plenum with a less restrictive shape bend.
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Yes, I recommend this pro
$480
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Michael M.
12/2005
heating & air conditioning/hvac
+ -1 moreJacob Brothers came one on of the first cold days of the area. They contacted me about 1 hour before arriving & spent 5 hours fixing it & getting the parts from downtown. They explained usage. Also, they signed me up for their yearly premier & check plan, which also gave me a discount on this current service. They serviced it on the timing they promised, spent the time needed to fix the problem, handled the warranty of the parts, and explained overall heating concepts. Overall -- very friendly service.
Description of Work: My heater was making a burning smell. One of the heating coils was burned out, & fell into the engine which was also ruined. Both parts had to be replaced.
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Yes, I recommend this pro
$400
Response from Thomas & Galbraith Heating, Cooling & Plumbing
DAVID K.
12/2005
heating & air conditioning/hvac
+ -1 moreJOB 1.STEVE RESPONDED TO OUR CALL FOR HELP QUICKLY IN LESS THAN ONE HALF HOUR OF OUR INITIAL CALL. VERY QUICK IN FINISHING THE WORK. PRICE WAS VERY GOOD. WE WERE EXTREMELY SATISFIED WITH HIS WORK. JOB 2. THEY WERE VERY RESPONSIVE AND WE ARE PLEASED WITH THE CURRENT LEVEL OF COMMUNICATION COMPARED TO OUR PREVIOUS VENDOR. OUR PREVIOUS VENDOR HAD NO ONE ANSWERING THEIR EMERGENCY NUMBER.
Description of Work: JOB 1. MY COMPANY HAD PURCHASED SOME HONEYWELL BUILDING THERMOSTATS. ANOTHER COMPANY THAT PERFORMS OUR BUILDING MANAGEMENT AND REPAIRS SENT THEIR HTG/AC PERSON. THAT PERSON WAS ON SITE TWICE AND CLAIMED OUR SYSTEMS WERE DEFECTIVE. CALLED STEVE LOCKE'S COMPANY AND HE HAD OUR THREE NEW UNITS UP AND RUNNING AND TOTALLY PROGRAMMED FOR OUR SPECIFICATIONS ALL IN LESS THAN AN HOUR. HE HAD US OVER A BARREL, YET HIS PRICE SURPRISED US THAT HE WAS SO REASONABLE. JOB 2 INSTALLATION OF NEW 95% EFFICIENCY GOODMAN FURNACE. WELL IT DID NOT SEEM TO TAKE LONG FOR THEIR TECHNICIANS TO BE ON SITE, USUALLY WITHIN AN HOUR AND BACK THE NEXT DAY WHEN THE PROBLEM WAS NOT SOLVED. THEY EVEN WERE IN TOUCH WITH THE MANUFACTURER TO TROUBLE SHOOT THE PROBLEM. FURNACE WAS WORKING SECOND NIGHT AND WE ARE ON OUR WAY TO LOWER GAS & ELECTRIC COSTS DUE TO THE SPECIAL FEATURES IN OUR NEW FURNACE.
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Yes, I recommend this pro
$2,798
Response from Thomas & Galbraith Heating, Cooling & Plumbing
DAVE P.
11/2005
heating & air conditioning/hvac
+ -1 moreI CALLED JACOB BROS BECAUSE MY PILOT LIGHT WAS SPARKING A LOT BEFORE ACTUALLY LIGHTING EACH TIME THE FURNACE TURNED ON. I ALSO JUST WANTED A YEARLY CHECK-UP FOR MY HEATER. MY REPAIRMAN WAS JIM. I WAS ORIGINALLY SCHEDULED FOR A 3-HOUR WINDOW IN WHICH JIM WOULD ARRIVE (BETWEEN 1PM AND 4PM), BUT HE ACTUALLY ARRIVED AROUND 4:10PM. HE WAS POLITE AND FRIENDLY, BUT NOT TOO TALKATIVE. HE GOT RIGHT DOWN TO BUSINESS, CHECKED MY PILOT LIGHT, MADE SOME MINOR ADJUSTMENTS, THEN MADE SURE THE SYSTEM WAS WORKING PROPERLY AGAIN. THE WHOLE APPOINTMENT LASTED ABOUT 30 MINUTES. JIM SAID THAT HIS COMPANY (JACOB BROS) REQUIRED HIM TO TELL ME I NEEDED A NEW PILOT LIGHT (IGNITER), BUT HE PERSONALLY THOUGHT I COULD GET ANOTHER YEAR OR TWO OUT OF THE ONE I ALREADY HAVE. I THANKED HIM FOR HIS HONESTY AND CHOSE TO NOT GET A NEW PILOT LIGHT YET. THE TOTAL BILL FOR THIS VISIT WAS $79, BUT WITH THE ANGIE'S LIST DISCOUNT, IT WAS ONLY $54! I WILL MOST DEFINITELY USE JACOB BROTHERS HEATING AND A/C AGAIN.
Description of Work: INSPECTED PILOT LIGHT. CHECKED ORIFICE, BUT WAS UNABLE TO REMOVE ORIFICE TO CLEAN IT.
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Yes, I recommend this pro
$54
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Jennifer S.
11/2005
heating & air conditioning/hvac
+ -1 moreTHE GENTLEMAN WHO CAME TO MY HOUSE WAS A TRUE PROFESSIONAL. HE WAS HIGHLY EXPERIENCED AND DID A GREAT JOB. PHONE CALLS WERE RETURNED PROMPTLY AND SERVICE WAS EXCELLENT.
Description of Work: INSTALLED A NEW FILTER TRAY.
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Yes, I recommend this pro
$795
Contact information
9520 Le Saint Dr, Fairfield, OH 45014
https://thomasgalbraith.comService hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All DayLicensing
Bonded
Insured
Licensed*
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Drain Pipe Installation,
Air Duct Cleaning,
Natural Gas Lines,
Water Filtration and Softening,
Excavating
FAQ
Thomas & Galbraith Heating, Cooling & Plumbing is currently rated 4.5 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Thomas & Galbraith Heating, Cooling & Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Thomas & Galbraith Heating, Cooling & Plumbing offers free project estimates.
Yes, Thomas & Galbraith Heating, Cooling & Plumbing offers eco-friendly accreditations.
Yes, Thomas & Galbraith Heating, Cooling & Plumbing offers a 0% senior discount.
Yes, Thomas & Galbraith Heating, Cooling & Plumbing offers emergency services.
Yes, Thomas & Galbraith Heating, Cooling & Plumbing offers warranties.
Thomas & Galbraith Heating, Cooling & Plumbing offers the following services: Air Conditioner Repair, Air Conditioner Replacement, Air Conditioner Installation, Heat Pump Repair, Heat Pump Replacement, Heat Pump Installation, Furnace Repair, Furnace Replacement, Furnace Installation, Air Handler Repair, Air Handler Replacement, Air Handler Installation, Electric Furnace Repair, Electric Furnace Replacement, Electric Furnace Installation, Fan Coil Repair, Fan Coil Replacement, Fan Coil Installation, Ductless Repair, Ductless Replacement, Ductless Installation, Humidifier Repair, Humidifier Replacement, Humidifier Installation, Dehumidifier Repair, Dehumidifier Replacement, Dehumidifier Installation, Ultraviolet Light Repair, Ultraviolet Light Replacement, Ultraviolet Light Installation, Media Air Cleaner Repair, Media Air Cleaner Replacement, Media Air Cleaner Installation, Preventative Maintenance, Tune Ups, Duct Cleaning, Duct Sealing, Blower Door Testing, Water Heater Repair, Water Heater Replacement, Water Heater Installation, Tankless Water Heater Repair, Tankless Water Heater Replacement, Tankless Water Heater Installation, Sump Pump Repair, Sump Pump Replacement, Sump Pump Installation, Garbage Disposal Repair, Garbage Disposal Replacement, Garbage Disposal Installation, Water Softener Repair, Water Softener Replacement, Water Softener Installation, Reverse Osmosis Repair, Reverse Osmosis Replacement, Reverse Osmosis Installation, Toilet Repair, Toilet Replacement, Toilet Installation, Shower Repair, Shower Replacement, Shower Installation, Tub Repair, Tub Replacement, Tub Installation, Faucet Repair, Faucet Replacement, Faucet Installation, Gas Line Repair, Gas Line Replacement, Gas Line Installation, Water Link Repair, Water Line Replacement, Water Line Installation, Drain Cleaning, Jetting, Sewer Repair, Sewer Replacement, Sewer Installation, Trenchless Pipe Bursting
Window Air Conditioning Units
Contact information
9520 Le Saint Dr, Fairfield, OH 45014
https://thomasgalbraith.comService hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All Day