Thomas & Galbraith is the most comprehensive, client-focused home service company in the Cincinnati area. Our process-driven team of experts is connected through a commitment to excellence, and a passion for serving others. We earn trust by educating on options, working in the best interest of every client, and backing up everything we do – in writing. Our goal is to exceed your expectations to provide a true comfort experience that feels right, because you know it’s right.
Business highlights
48 years of trusted experience
Emergency Services Offered
Services we offer
Air Conditioner Repair, Air Conditioner Replacement, Air Conditioner Installation, Heat Pump Repair, Heat Pump Replacement, Heat Pump Installation, Furnace Repair, Furnace Replacement, Furnace Installation, Air Handler Repair, Air Handler Replacement, Air Handler Installation, Electric Furnace Repair, Electric Furnace Replacement, Electric Furnace Installation, Fan Coil Repair, Fan Coil Replacement, Fan Coil Installation, Ductless Repair, Ductless Replacement, Ductless Installation, Humidifier Repair, Humidifier Replacement, Humidifier Installation, Dehumidifier Repair, Dehumidifier Replacement, Dehumidifier Installation, Ultraviolet Light Repair, Ultraviolet Light Replacement, Ultraviolet Light Installation, Media Air Cleaner Repair, Media Air Cleaner Replacement, Media Air Cleaner Installation, Preventative Maintenance, Tune Ups, Duct Cleaning, Duct Sealing, Blower Door Testing, Water Heater Repair, Water Heater Replacement, Water Heater Installation, Tankless Water Heater Repair, Tankless Water Heater Replacement, Tankless Water Heater Installation, Sump Pump Repair, Sump Pump Replacement, Sump Pump Installation, Garbage Disposal Repair, Garbage Disposal Replacement, Garbage Disposal Installation, Water Softener Repair, Water Softener Replacement, Water Softener Installation, Reverse Osmosis Repair, Reverse Osmosis Replacement, Reverse Osmosis Installation, Toilet Repair, Toilet Replacement, Toilet Installation, Shower Repair, Shower Replacement, Shower Installation, Tub Repair, Tub Replacement, Tub Installation, Faucet Repair, Faucet Replacement, Faucet Installation, Gas Line Repair, Gas Line Replacement, Gas Line Installation, Water Link Repair, Water Line Replacement, Water Line Installation, Drain Cleaning, Jetting, Sewer Repair, Sewer Replacement, Sewer Installation, Trenchless Pipe Bursting
Description of Work: Tech did a good job in unstopping the sink & drain. As time went on it got even better. I had put liquid fire in the drain so he had to wait an extra day and came out again to complete the job. I can understand his waiting since that is a highly corrosive and explosive product and his safety was very important to us. Thanks Angie's List.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank for using our services and being patient with the delay in get your service performed. Safety for our customers and our employees is our number one priority and your cooperation helps us make sure everyone stays safe.
beverly F.
10/2012
5.0
heating & air conditioning/hvac
+ -1 more
It was a good experience.
Description of Work: They tune up and checked out our furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Response from Thomas & Galbraith Heating, Cooling & Plumbing
I am glad to hear that your experience was good with our service technician.
STEPHEN T.
09/2012
4.0
heating & air conditioning/hvac
+ -1 more
Everything went well.
Description of Work: They serviced my heating and central air conditioning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for your comments. We will continue to work for your service satisfaction.
Phil S.
09/2012
5.0
heating & air conditioning/hvac, plumbing, sewer cleaning
+ 1 more
It went well.
Description of Work: Service PRO cleaned the sewer drain
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for using our services.
Juan M.
09/2012
5.0
heating & air conditioning/hvac
+ -1 more
Great Job
Description of Work: they did a HVAC tune up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for choosing our company.
Kaisu D.
09/2012
2.0
plumbing
+ -1 more
t was priced Plumbi.
Description of Work: I I purchased a Big deal coupon $ 99 for $ 200 worth of service. I wanted to have possible leaks checked throuout the house. The technician walked through and recommended repair for kitchen faucet. I paid extra $32 for service that was priced at $232. The overall experience at this point was OK.and the exchanges with the company staff had been quite pleasant . Six weeks later my water bill arrived and it was huge. The water company employee adviced me to checked the water meter and it was obvious there were ongoing leaks. I had Holtmeier Plumbing in 12/16 for several hours of work and $ 562 : the leaks were stopped.. The ServicePros invoice states only that the faucet was prepared . I had conversations with the tec about other concerns and after inspection he made no further recommendation. I do not recall him checking the water meter before or after the service. I am sure that there are many Angie's list members who are as inexperienced in home repairs as I am as a widow, and depend on the listed providers have professional integrity. I did not expect the $200 coupon to solve all my plumbing concerns, only to provide a checkup and starting point. Naturally fromnow on I will write down every concern and question I have on a project. I also painfully aware that are any number of questions I don't know to ask.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
$131
Response from Thomas & Galbraith Heating, Cooling & Plumbing
I am glad you were satisfied with the service we did provide. It is unfortunate that we did not detect any leaks and I wish we could have served your better with that service. If there is anything we can assist you with in the future please don't hesitate to let us know.
CHRISTINE H.
09/2012
5.0
plumbing, water heater repair
+ 0 more
.
Description of Work: I elected the plumbing, as I was having a problem with water dripping in the basement. The service man did check the hot water heater and adjusted the temperature and explained the life of my heater. He replaced the hardware in the basement toilet, replaced the hardware in the bathtub which ran while you showered and most of all he replaced the water line under my kitchen sink which was causing the water drip in the basement. I TRULY THANK GOD FOR THE BLESSING OF SERVICE PRO.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$590
Response from Thomas & Galbraith Heating, Cooling & Plumbing
I am glad we could help. Thanks for choosing our comapny.
Kaidong T.
07/2012
5.0
heating & air conditioning/hvac
+ -1 more
good
Description of Work: good
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for choosing our company for your service needs.
JANET B.
05/2012
5.0
heating & air conditioning/hvac, plumbing, water heater repair, wells
+ 2 more
Always goes beautifully
Description of Work: sump pump stopped working the day before i was leaving town for a week. Mike came same day and installed a new battery back up pump within hours. Whenever I call for any reason they are here in short order. When they were doing my annual plumbing check up I just asked for an estimate on a new water heater, Mike gave me a price, said did I want it today, and it was in that day. I have had Mike several times and he is the best repairman I have ever had. He's very knowledgeable about anything plumbing and doesn't hesitate to give his opinion on what he thinks is the better option for me, based on what I need. I don't think they are the cheapest company around, but I think they are the best. I also have them for my furnace and air conditioner and couldn't be happier.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Thomas & Galbraith Heating, Cooling & Plumbing
I am glad we could provide you with a good service experience. Thank you for giving us the opportunity to provide you with service.
Bill N.
12/2011
5.0
heating & air conditioning/hvac
+ -1 more
We would rate them high overall.
Description of Work: We used Jacob Bros Heating & Air Conditioning in June for installing a new furnace and heat pump and the whole air-conditioning system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you so much for the kind review! We will make sure to pass along your feedback to our team!
CINDY G.
07/2011
5.0
heating & air conditioning/hvac
+ -1 more
Excellent.
Description of Work: Furnace repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for the review!
Scott S.
06/2011
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
See above.
Description of Work: This was my annual A/C checkup. I am a Service Plan member. On the one hand, the 19.99 per month does add up to $240 a year, so I am paying about $80 a year for the A/C tuneup in the Spring, a furnace tuneup in the fall, and a plumbing tuneup. But, I would be paying this much anyway getting my A/C and furnace tuned up each year. So that balances out. However, as a Plan member, I get preferred status for scheduling and don't have to wait 2 or 3 months if it is a busy season. Also, I get scheduled ahead of non-members if something comes up unexpectedly, and no premium, night/weekend upcharges. Every technician who has performed service at my home has been honest, professional, and forthcoming. They have never tried to talk me into unnecessary work. I had an estimate done on A/C replacement. They are a bit pricey and I ended up having the work done by another firm. But for service I give them an A+.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for the great review of our services. We always strive to provide the best service possible and it is always great to hear that we have provided it.
EUGENE B.
06/2011
5.0
heating & air conditioning/hvac
+ -1 more
Great!
Description of Work: My A/C died on Friday at 2am. I called at 8am; the lady who took my call was professional and very responsive. She told me that they were not scheduling appointments until Monday; I told her of a special health situation in my household, and she immediately saw to it that I received help. The serviceman, Jason, was here by 9:30am, andwas cordial, responsive and professional. I had two failed capacitors and some scorched wiring; he fixed this, cleaned my unit, and was done by 10:15. He did not try to upsell me, although I have a 1993-vintage a/c. Because of this, I will buy my replacement a/c unit fromn Jacob Bros. at the end of the summer. Highly recommended!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$343
Ellen R.
05/2011
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
Went very well. See above.
Description of Work: The Service Pro rep did a very good job. I purchased a special from Angie's List where they come out to inspect your plumbing in your home. We had just purchased a new bank-owned home so we wanted to make sure everything was ok plumbing wise. We knew we had a leak in the kitchen. Service Pro recommended that we change the kitchen faucet and replace a part in the bathroom, which we did. They were very timely in completing the work. Once we committed to the work, they were out in a couple of days, and finished the job the same day in about an hour. The house checked out fine otherwise. They also recommended that we replace a toilet. We know that we need to do that, but the cost seemed a bit high to us. It would have cost over $600 which we were not prepared to spend at the time. They were right, it does need to be replaced,.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for the review!
Dan F.
05/2011
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Amy D.
03/2011
5.0
heating & air conditioning/hvac
+ -1 more
Everything went fine.
Description of Work: They came out and tuned heating unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you so much for the kind review! We will make sure to pass along your feedback to our team!
Suzanne E.
11/2009
5.0
heating & air conditioning/hvac
+ -1 more
It went fine. It's working.
Description of Work: They fixed our furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
CINDY G.
06/2009
5.0
heating & air conditioning/hvac
+ -1 more
Overall it was a good experience.
Description of Work: Our a/c wasn't working another company had said they would be out and never showed. We called Jacob Bros. who sent a rep the same day. The repair person was prompt, courteous, and appeared very knowledgeable. It is difficult to determine if the prices were in line. All the companies vary in how they quote so it was difficult for me to determine but I was going to be out the service call if I did not have them do the repairs and another day w/o a/c. The dual capacitor was replaced and freon was added.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you so much for the kind review! We will make sure to pass along your feedback to our team!
Robert N.
05/2009
5.0
heating & air conditioning/hvac
+ -1 more
Absolutely professional
Description of Work: Air conditioner was totally out, and it took only a few minutes to diagnose and repair the problem. Evidently a contact needed to be repalced and it was done efficiently and rapidly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for the review, [Member Name Removed]!
Dale B.
05/2009
5.0
heating & air conditioning/hvac
+ -1 more
see above.
Description of Work: Installed three baseboard heaters to supplement existing furnace heat in lower level. The company representative worked closely with me to get units that were the right color and met all the technical requirements. The electrician did a terrific job of installing them neatly in a difficult situation with no mess. It took a long time, but he stuck with it and got everything right. I was very pleased with the work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you so much for the kind review! We will make sure to pass along your feedback to our team!
CHRISTOPHER K.
10/2008
5.0
heating & air conditioning/hvac
+ -1 more
See above.
Description of Work: Central A/C was no longer cooling house (unit less than 10 years old) - and it was very hot outside! Home warranty company sent two service providers, neither of whom could solve the problem. Jacob Brothers responded the day after we called - the repairman diagnosed the problem and had the necessary equipment/supplies to fix immediately. A/C now working fine and is actually more efficient. Excellent service - quick, thorough, professional and very knowledgeable.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$860
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for the review, [Member Name Removed]!
Jacquelyn M.
11/2007
4.0
heating & air conditioning/hvac
+ -1 more
We have resolved the situation.
Description of Work: They installed two whole home a/c units.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$5,000
THERESA K.
06/2006
5.0
heating & air conditioning/hvac
+ -1 more
I am very happy with the work.
Description of Work: Replace the Central Air Conditioning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,766
MIKE M.
02/2006
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Annual furnace service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$64
Response from Thomas & Galbraith Heating, Cooling & Plumbing
Thank you for the review, [Member Name Removed]!
05/2004
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: AIR CONDITIONER WOULD NOT START.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Drain Pipe Installation,
Air Duct Cleaning,
Natural Gas Lines,
Water Filtration and Softening,
Excavating
FAQ
Thomas & Galbraith Heating, Cooling & Plumbing is currently rated 4.5 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Thomas & Galbraith Heating, Cooling & Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Thomas & Galbraith Heating, Cooling & Plumbing offers warranties.
Thomas & Galbraith Heating, Cooling & Plumbing offers the following services: Air Conditioner Repair, Air Conditioner Replacement, Air Conditioner Installation, Heat Pump Repair, Heat Pump Replacement, Heat Pump Installation, Furnace Repair, Furnace Replacement, Furnace Installation, Air Handler Repair, Air Handler Replacement, Air Handler Installation, Electric Furnace Repair, Electric Furnace Replacement, Electric Furnace Installation, Fan Coil Repair, Fan Coil Replacement, Fan Coil Installation, Ductless Repair, Ductless Replacement, Ductless Installation, Humidifier Repair, Humidifier Replacement, Humidifier Installation, Dehumidifier Repair, Dehumidifier Replacement, Dehumidifier Installation, Ultraviolet Light Repair, Ultraviolet Light Replacement, Ultraviolet Light Installation, Media Air Cleaner Repair, Media Air Cleaner Replacement, Media Air Cleaner Installation, Preventative Maintenance, Tune Ups, Duct Cleaning, Duct Sealing, Blower Door Testing, Water Heater Repair, Water Heater Replacement, Water Heater Installation, Tankless Water Heater Repair, Tankless Water Heater Replacement, Tankless Water Heater Installation, Sump Pump Repair, Sump Pump Replacement, Sump Pump Installation, Garbage Disposal Repair, Garbage Disposal Replacement, Garbage Disposal Installation, Water Softener Repair, Water Softener Replacement, Water Softener Installation, Reverse Osmosis Repair, Reverse Osmosis Replacement, Reverse Osmosis Installation, Toilet Repair, Toilet Replacement, Toilet Installation, Shower Repair, Shower Replacement, Shower Installation, Tub Repair, Tub Replacement, Tub Installation, Faucet Repair, Faucet Replacement, Faucet Installation, Gas Line Repair, Gas Line Replacement, Gas Line Installation, Water Link Repair, Water Line Replacement, Water Line Installation, Drain Cleaning, Jetting, Sewer Repair, Sewer Replacement, Sewer Installation, Trenchless Pipe Bursting