Terminix - Fairfield -Termite & Pest Control

I was a bit surprised when the rates were higher than what I paid for out west, however I had such great service with them that I decided to go with them anyway. The person who came out to spray was straight to the point, not really that friendly, but not rude either. I did have an ant problem and had to call them and use their guarantee. When the person came I told him the ant problem started in the kitchen, but since has moved to our living room and quite a few areas on the first floor of our home. He said that he could only do the kitchen because that is where I reported the problem over the phone. That made me upset because he was basically telling me to call the service line and setup another time for him to come out to do the rest of the areas. It would have been so easy for him just to treat the rest of the areas. Anyways.... They did the service for a few months, however soon into early fall I noticed a lot of bees hanging out in a bush in front of the door to my house. I called them again on their guarantee and I told them that halloween was coming up and I wanted the bushes sprayed and the bees taken care of. They said ok, no problem we will send someone. No one came for the appointment the first time. I called again, and they apologized and said that he got busy. They scheduled another time and again he didnt show. I was upset by this point and I called and they said that the manager of the local area would call me to resolve my problem, however guess what, no one ever called. I had to call their corporate customer service to cancel the service. I would not recommend them to anyone considering pest services. I am doing it myself and it is way easier and cheaper.

They did exactly what we asked them to do. They even did more than what we asked of them and didn't charge us anything extra. They only problem that I have with them is that they can't give an exact time that they will be here but they did stay within the time frame that they gave us.

THE ONLY THING I DID NOT LIKE ABOUT THIS COMPANY IS THAT WE HAVE A SET RATE WITH THEM AND EVERY TIME THE BILL COMES IT IS MORE THAN IT SHOULD BE. I CALL THEM TO CHANGE IT EVERY TIME, BUT EVERY TIME THE BILL COME SIT IS THE HIGHER PRICE.

ONE TIME THEY CAME OUT AND SPRAYED FOR US AT NO CHARGE BECAUSE I CALLED WITH A SECOND COMPLAINT. THE GUY WHO COMES OUT IS VERY FRIENDLY, AND HE ALWAYS COMES ON TIME. WE STILL KIND OF HAVE A PROBLEM WITH INSECTS.

TERMINIX DID A GREAT JOB ON SPRAYING FOR PESTS AROUND MY HOME. THEY GOT RID OF THE MAIN PESTS I WAS HAVING A PROBLEM WITH, LIKE CARPENTER ANTS AND SPIDERS. I WOULD HAVE TO SAY TERMINIX IS A GOOD, RELIABLE, AND DEPENDABLE COMPANY.

WE WOULD NOT CHANGE COMPANIES. THEY HAVE KEPT OUR HOUSE SAFE FROM TERMITES SINCE THEY GOT RID OF THEM. THE TECHNICIANS ARE POLITE AND THEY ARRIVE WHEN THEY SAY THEY WILL.

TEMINIX WAS A REAL FRIENDLY AND WILLING SERVICES, WHO WOULD TAKE CARE OF EVERYTHING QUICK AND EASY. IF IT DIDN'T GO AWAY THE FIRST TIME THEY SPRAYED, THEY WOULD BE WILLING TO COME OUT AND SPRAY AGAIN.

THE PRICE IS WHAT I DO NOT LIKE. IT SEEMS LIKE IT KEEPS GOING UP 10 TO 15 DOLLARS EACH TIME THEY COME. THEY REALLY DO A GREAT JOB, THOUGH. I HAVEN'T SEEN ANY TERMITES YET, AND IF THERE WERE SOME THEY WOULD TREAT THEM RIGHT AWAY.

THEY ARE CUSTOMER FRIENDLY AT TERMINIX. I ASKED THEM WHAT A TERMITE LOOKED LIKE, AND THEY TOOK THE TIME TO GO OUT TO THE VAN AND SHOW ME WHAT A TERMITE, FROM A PREVIOUS JOB LOOKED LIKE, SO I WOULD KNOW WHAT TO LOOK FOR.

THEY COME BACK EVERY YEAR AND CHECK TO SEE IF I HAVE ANY BUGS. THEIR RESPONSIVENESS IS VERY GOOD. THEIR PROFESSIONALISM AND PUNCTUALITY WERE VERY GOOD ALSO. THEY DO A VERY GOOD JOB FOR ME.

THEY GAVE US MANY DIFFERENT AVENUES THAT WE COULD USE TO TAKE CARE OF OUR INSECT PROBLEM. THEY HAVE A GREAT KNOWLEDGE OF INSECTS AND HOW TO GET RID OF THEM. THEY WERE ALSO VERY PROMPT TO COME TO THE HOUSE AND TO GET THE JOB DONE.

TERMINIX IS AWESOME, BECAUSE THEY GUARANTEE THEIR WORK. ROACHES HAVE TO BE AMONG THE TOUGHEST THINGS ON EARTH, BECAUSE I TRIED EVERYTHING MYSELF AND NONE OF IT WORKED. TERMINIX SHOWS UP SIX TIMES PER YEAR.

WE HAVE HAD THEM FOR THREE YEARS AND THEIR SERVICES HAVE BEEN GREAT. THEY SEEM TO HANDLE THEIR JOB FINE AND ARE KNOWLEDGEABLE. THEY KNOW WHAT THEY ARE TALKING ABOUT WHEN WE ASK THEM QUESTIONS.

THEY ARE A BIGGER COMPANY, AND SO WE DON'T HAVE A CLOSE RELATIONSHIP WITH THEN. THEY DO COME OUT WHEN THEY SAY THAT THEY WILL, AND THEY ARE A LITTLE BIT HIGHER PRICED THEN I WOULD LIKE, BUT THEY DO THE JOB.

THEY WERE EXPENSIVE FOR THE SERVICE DONE. THEY WERE VERY RESPONSIVE AND THEY SEEMED TO BE ON TIME WHEN THEY WERE NEEDED. THEY WERE VERY NICE AND SEEMED TO KNOW WHAT THEY WERE DEALING WITH.

THEIR PRICE SEEMED KIND OF HIGH. THEY DID GET RID OF MOST OF THE ANTS, BUT THEY NEED TO COME BACK AND SPRAY AGAIN. THEY WERE VERY RESPONSIVE AND PROFESSIONAL. THEY DID GOOD WORK.

THEY SYSTEM WORKED EXCELLENT BECAUSE THE TERMITES ARE GONE. I HAVE HAD NO PROBLEMS SINCE WE SET OUT THE BAIT. I WAS VERY SATISFIED WITH THE WORKER BECAUSE HE EXPLAINED WHAT HE WAS GOING TO DO.

THEY HAVE A KNOWLEDGEABLE AND EXPERIENCED CREW. THE INSPECTOR FOUND TERMITES AND CALLED HIS OFFICE FOR A SPRAY CREW IMMEDIATELY. THEY WERE RESPONSIVE AND KNEW HOW TO TAKE CARE OF OUR PROBLEM.

I GUESS THEIR SERVICE WAS OKAY. HOWEVER, THERE WAS A BIG ISSUE WITH THE AMOUNT THAT WE WERE CHARGED, AND THAT HAS NOT BEEN RESOLVED YET. BECAUSE OF THIS, I REALLY DO NO THINK THAT WE WOULD USE THIS COMPANY IN THE FUTURE.

THEY ARE DILIGENT AND DEPENDABLE. THEY ARE TRUSTWORTHY TOO. EVERY TIME THEY COME THEY LEAVE A NOTE TO LET ME KNOW THEY CAME AND CHECKED THE BAIT AND ALSO LET ME KNOW IF EVERYTHING IS ALRIGHT.

I THOUGHT THEY WERE VERY EXPENSIVE. THEY DID A VERY THOROUGH JOB WITH THE EXTERMINATING THAT THEY DID. THEY KEPT MY HOUSE BUG FREE. THEY ARE JUST HIGHER PRICED THEN I WOULD LIKE.

THEY DID NOT DO A GOOD JOB OF KEEPING ME INFORMED ON WHAT THEY WERE DOING. IT WAS VERY DIFFICULT, AT TIMES, TO EVEN GET THEM TO COME OUT TO THE HOUSE. THEIR PRICE WAS SO OVER THE TOP THAT WE WOULD NOT USE THEM AGAIN.

I REALLY AM NOT VERY SATISFIED WITH TERMINIX AT THIS POINT. THEY HAD APPARENTLY TAKEN MY NAME OUT OF THEIR DATABASE FOR SERVICE, PROBABLY BECAUSE I DIDN'T WANT THE COMPLETE SERVICE. THEY TORE UP MY CARPET, AND JUST LEFT IT WHEN THEY WERE LAST HERE.

TERMINIX SHOWED UP RIGHT AWAY, AND THEY DO GOOD WORK. I REALLY LIKE THE GUY THEY SEND AND I NEVER HAVE TO REMIND THEM TO COME BACK. AT FIRST THEY CAME EACH MONTH, BUT NOW THEY CHECK IN EVERY THREE MONTHS.

I ENDED UP WITH A FIFTEEN HUNDRED DOLLAR CONTRACT FOR ONE STUPID MOUSE THAT I COULD'VE CAUGHT MYSELF! I WOULD TELL EVERYONE TO READ EVERYTHING BEFORE YOU SIGN ANYTHING, BECAUSE I COULD'VE BOUGHT EVERYTHING THEY USE AT THE DOLLAR STORE.