Ray St Clair Roofing

HAD ISSUES WITH FOLLOW UP THAT HAVE BEEN RESOLVED THANKS TO THE OWNER. THERE WAS A QUESTION ABOUT A DOWNSPOUT PROBLEM, BUT ALL IS WELL NOW..

GOOD ESTIMATE PROCESS, PUNCTUAL, PROFESSIONAL AND PROMPT.

THEY WERE VERY PROFESSIONAL. THEY EVEN BROUGHT TRASH CANS IN!

THEY WERE RECOMMENDED BY A FRIEND. THEY WERE ON TIME. ANOTHER COMPANY HAD TOLD ME I NEEDED THE ROOF REPLACED AND THEY LET ME KNOW THAT IT DID NOT NEED TO BE REPLACED. THEY DID THEIR JOB.

REPAIRED ROOF BUT DID NOT CALL TO INFORM THAT REPAIR WAS COMPLETED OR WHAT WAS FIXED ON THE ROOF. I CLIMBED THE ROOF TO INSPECT! SHINGLES AROUND VENT STACK WERE CRACKED AND 'UNCAULKED' OR REPAIRED/REPLACED. I CAULKED THEM MYSELF. WOULD BE NICE IF A FOLLOW UP PHONE CALL WAS MADE TO INFORM OF THE COMPLETED WORK - ONLY NOTICE I RECEIVED WAS THE BILL A WEEK LATER!

I WAS TOLD AT THAT TIME THEY WOULD CALL TO SCHEDULE AN APPOINTMENT. I CALLED AGAIN ON 3/20 AND WAS TOLD THE SAME THING. TODAY IS 3/31, AND I HAVE STILL NOT HEARD FROM THE COMPANY. I UNDERSTAND THIS IS A BUSY TIME FOR ROOFING COMPANIES; HOWEVER, THEY SHOULD FOLLOW UP WITH POTENTIAL CUSTOMERS, OR AT THE LEAST PROVIDE AN APPROPRIATE TIMEFRAME FOR ESTIMATES. THEY CALLED LAST THURSDAY TO SCHEDULE A TIME TO MEET WITH ME. THIS WAS 22 DAYS AFTER MY INITIAL REQUEST TO THEM. WENT WITH ANOTHER COMPANY.

FIXED THE LEAK, THEN THEY WERE TO COME BACK TO PAINT A FEW AREAS AND CHIMNEY. THEY DIDNT SHOW ON TIME WHEN THEY CAME BACK TO THE PAINT THE CHIMNEY, THEN THEY CAME WHILE I WAS GONE, AND PAINTED THE FLASHING INSTEAD! THEY WERE WILLING TO RETURN, BUT IM NOT WILLING TO PAY THEM FOR AN ADDITIONAL VISIT THAT MAY NOT GET THE RESULTS I WANT.

VERY PROFESSIONAL, WRITTEN ESTIMATE AND SHOWED UP ON MONDAY OF THE WEEK PROMISED

I THINK THEY ARE VERY GOOD! I GOT A NOTE ON MY DOOR A WEEK OR SO LATER TO TELL ME THAT THEY CAME OUT TO REVIEW THEIR OWN WORK! I WOULD HIGHLY RECOMMEND THEM!

THE SERVICEMAN RESPONDED VERY QUICKLY, PUNCTUALLY, PROFESSIONAL,AND WAS ABLE TO MAKE THE REPAIR UNDISTINGUISHABLE FROM THE REST OF THE ROOF BY MATCHING COLORS. IM VERY THRILLED.

REASONABLE PRICE AND QUALITY SERVICE. WE WOULD USE AGAIN.

THEY WERE SUPPOSED TO GIVE ME AN ESTIMATE. I LIVE RIGHT DOWN THE STREET FROM THE COMPANY AND THEY NEVER SHOWED UP.

THEY WERE HERE ON TIME, EVEN WITH THE RAIN. VERY HAPPY WITH THE WORK.

HE WAS A LITTLE PRICEY BUT THE ONLY COMPANY I COULD FIND TO DO THE JOB.

TOOK A WHILE TO INITIATE REPAIR OF CHIMNEY, NOT FAULT OF COMPANY HAD TROUBLE GETTING REPLACEMENT BRICKS-TRIED TO GET BRICKS THAT MATCHED COLOR OF ORIGINAL BRICKS. THIS IS 2ND TIME I HAVE USED THIS COMPANY WITH EXCELLENT RESULTS. HAD CONCERN ABOUT THE MOST RECENT CHIMNEY REPAIR, COMPANY SENT REPRESENTATIVE OUT WITHIN 2 DAYS TO INSPECT WORK DONE IN ORDER TO BE SURE OF QUALITY AND COMPLETENESS. EXCELLENT WORK.

THE ROOF LOOKS GREAT. I`M VERY PLEASED WITH THE WORK AND ESPECIALLY PLEASED THAT THEY WERE ABLE TO REPLACE THE PIECE OF SIDING THAT WAS MISSING FROM THE SIDE OF MY HOUSE.

LOUSY CUSTOMER SERVICE! CHOSE COMPANY BASED ON POSITIVE FEEDBACK POSTED ON ANGIE'S LIST. CALLED FOUR TIMES, WAS FINALLY MAILED AN ESTIMATE AFTER 3 WEEKS. THERE WAS NO INSPECTION FOR THE ESTIMATE AND NO RETURN PHONE CALL TO EVALUATE WORK.

THEY CLEANED OUT THE GUTTERS, TIGHTENED THEM UP THEN INSTALLED THE GUTTER GUARDS.

THEY RETURNED CALLS AND ARRIVED WHEN THEY SAID THEY WOULD ARRIVE, WHILE OTHER COMPANIES DID NOT SHOW UP FOR ESTIMATES OR FAILED TO RETURN CALLS.

THEY HAVE A GOOD REPUTATION. THEIR FINISHED WORK LOOK GOOD FROM WHAT I CAN SEE. IM NOT GOING UP ON THE ROOF, THATS WHY I HIRED SOMEONE TO DO IT FOR ME. AS FAR AS THE QUALITY, THEY SAID THEY CAULKED I CAN ONLY ASSUME THEY DID. THE PRICE SEEMS HIGH FOR THE AMOUNT OF TIME FOR TWO MEN. IN THE FUTURE I WILL GET A COUPLE DIFFERENT ESTIMATES. I MAY HIRE THEM AGAIN...

THEY HAD TO COME BACK AND FIX THINGS THAT WERE NOT FIXED THE FIRST...WE DIDNT HAVE TO PAY UNTIL THE JOB WAS TOTALLY COMPLETE

ON TIME, PUNCTUAL, PRICE IS WHAT WE SAID. NO SURPRISES.

THEY ADDED ONE TERM AFTER THE FACT IN THE CONTRACT AND THE WORKERS ALMOST MISSED BUT THEY DID DO IT CORRECTLY; THE PERSONNEL OF THIS COMPANY ARE EXTRAORDINARY

THEY WERE THE ONLY COMPANY THAT WOULD COME OUT. OTHER COMPANIES SAID THEY WERE TOO BUSY EVEN THOUGH IT WAS JUST A FILLER JOB.

GREAT JOB! IT TOOK A 2 MONTH WAIT TO GET THE JOB DONE BECAUSE OF THE DEMAND FOR THEIR WORK.