Ray St Clair Roofing

FOUR WEEKS LATER I HAD NO QUOTE, SO I CALLED TO ASK FOR IT. THE GUY WHO CAME TO MY HOUSE SAID HE WAS "CONFUSED" AND DIDN'T REALIZE THAT I WANTED A QUOTE (HE DIDN'T SAY WHY HE THOUGHT HE WAS TAKING MEASUREMENTS ON MY ROOF?). HE PROMISED HE WOULD DROP A QUOTE AT MY HOUSE THE NEXT DAY. A WEEK LATER I STILL DON'T HAVE A QUOTE. BASED ON THE POOR SERVICE AND RESPONSIVENESS BEFORE THEY HAVE A CONTRACT, I WILL NEVER USE THEM. DID NOT DO WHAT THEY SAID THEY WOULD DO, WHEN THEY SAID THEY WOULD DO IT.

THEY RESPONDED WHEN THEY SAID THEY WOULD, AND DID A GOOD JOB.

GOOD WORK DONE BY THE GUY WHO CAME TO ESTIMATE THE JOB. ONLY PROBLEM IS THAT OF YOU WANT MULTIPLE BIDS THEY SEND MULTIPLE PEOPLE OUT (I WANTED A BID ON GUTTERS AT THE SAME TIME AND THEY INSISTED ON SENDING A SPECIAL SALES GUY, SO I JUST SKIPPED IT).

THE CREW THAT DID THE JOB WAS VERY PROFESSIONAL, DID THE WORK CORRECTLY AND IN A TIMELY FASHION. TIM, THE CREW LEADER CHECKED WITH ME SEVERAL TIMES ON CERTAIN ASPECTS OF THE JOB TO MAKE CERTAIN THAT IT WAS BEING DONE TO MY SATISFACTION. SEVERAL DAYS AFTER THE JOB WAS COMPLETED A COMPANY INSPECTOR DROPPED BY TO ASSURE THAT THE WORK WAS DONE CORRECTLY AND THAT I WAS SATISFIED WITH THE WORK. I WAS VERY PLEASED WITH THE ENTIRE PROCESS.

OVERALL NOT THE EXPERIENCE WE WOULD LIKE TO REPEAT. SIDING JOB CAUSED WATER DAMAGE TO EAST SIDE OF HOUSE AND EVEN THOUGH THEY FIXED THE PROBLEMS, THEY SHOULD NEVER HAD OCCURRED WITH A QUALITY COMPANY. ADDITIONALLY THEY WERE ASKED MORE THAN ONCE TO FIX OTHER ISSUES (POOR SIDING JOB AROUND WINDOWS AND PATIO DOOR) WHICH THEY DID POORLY. I'VE DECIDED NOT TO USE THIS COMPANY AGAIN!!!

ON TIME, EFFICIENT, PLEASANT, AND DID QUALITY WORK.

I LIKED THE FACT THAT THEY WERE ALWAYS ACCESSIBLE TO ANSWER ANY QUESTIONS DURING THE TIME THE SERVICE WAS PROVIDED. THEY DID WHAT THEY SAID THEY WOULD DO AND ON TIME!

NICE JOB INSTALLING NEW ROOF. HONEST, PROFESSIONAL COMPANY TO WORK WITH.

JERRY WAS VERY KNOWLEDGEABLE AND PROFESSIONAL. MY PHONE CALLS TO THE COMPANY WERE ALSO HANDLED VERY PROFESSIONALLY.

I GIVE THEM A+ ACROSS THE BOARD. I'VE USED COMPANIES ALL ACROSS THE NATION AND NONE HAVE COME CLOSE TO THESE GUYS.

THE RAY ST. CLAIR ROOFING MASONRY CREW THAT REPLACED OUR CHIMNEY DID AN EXCELLENT JOB. THEY WERE PLEASANT TO WORK WITH, CRAFTSMANSHIP WAS EXCELLENT AND THEY DID AN OUTSTANDING JOB CLEANING UP. I HIGHLY RECOMMEND RAY ST. CLAIR ROOFING, INC.

EXTREMELY PROFESSIONAL. THEY OVER DELIVERED ON TIME AND PRICE. I WOULD DEFINITELY REUSE AND RECOMMEND THIS FINE COMPANY.

OTHER THAN WEATHER DELAYS, WHICH IS OF COURSE UNCONTROLLABLE, THEY DID A GOOD JOB.

VERY PROFESSIONAL ESTIMATORS THAT IDENTIFIED THE SOURCE OF OUR PROBLEM AND EVEN FOUND SOME POTENTIAL ISSUES WE DIDN'T KNOW ABOUT YET. TIMELY CREW THAT EFFICIENTLY AND NEATLY FIXED THE PROBLEM.

I ORIGINALLY RECEIVED AN ESTIMATE OF $4,894 FOR REPAIR OF MY DETACHED GARAGE BOX GUTTERS. I LATER AGREED, OVER THE PHONE, TO AN ADDITIONAL $2,000 FOR WORK I HAD REQUESTED INVOLVING REPLACEMENT OF WOOD SOFFITS WITH VINYL. THE UPDATED ESTIMATE OR VERBAL AGREEMENT WAS NEVER PROVIDED IN WRITING, AS STATED ON THE ORIGINAL CONTRACT. I RECEIVED A BILL FROM THEM FOR $14,411, AND I IMMEDIATELY CALLED THEM TO ADDRESS MY CONCERNS. I SPOKE WITH THE FOREMAN, AND HE ADMITTED OVERCHARGING ACTUAL MAN HOURS, AND REDUCED THE AMOUNT OWED TO $10,726. I NEVER RECEIVED A STATEMENT DETAILING THE CHARGES WHICH EXCEEDED THE $2,000 EXTRA I HAD AGREED TO. I TALKED WITH THEM ABOUT THE BILLING AND MIKE, FROM ST. CLAIR, THREATENED TO PLACE A MECHANIC'S LIEN ON MY PROPERTY IF I DID NOT PAY IN FULL. I PAID IN FULL, UNDER PROTEST, BUT THEY STILL HAVE NOT COMPLETED THE JOB, AND I HAVE A LARGE SECTION OF CEILING HANGING DOWN INSIDE THE GARAGE IN AN AREA WHICH COULD DAMAGE THE CARS INSIDE.

EXCELLENT QUALITY, GREAT FOLLOW UP, VERY PLEASED WITH RESULTS. TOOK SOME TIME TO GET TO US, BUT THEY WERE UPFRONT ABOUT THIS, AND FINISHED IN TWO DAYS.

EXTREMELY SATISFIED WITH THE EXPERIENCE AND PRICE.

GEORGE, THE ESTIMATOR WAS ON TIME FOR APPOINTMENT, WORK WAS DONE ON THE FIRST "NICE" DAY AFTER THE CONTRACT WAS SIGNED. COMPLETED THE SAME DAY WORK BEGAN.

THIS COMPANY IS GREAT TO WORK WITH!

THE MAN WHO CAME OUT TO DO THE ESTIMATE WAS VERY NICE, AND EXPLAINED EXACTLY WHAT WAS WRONG AND HOW THEY WERE GOING TO FIX IT. I ASKED ABOUT A NEW ROOF, AND HE SAID WE HAD 2-3 YEARS LEFT ON THIS ONE. HONEST!

THE DATE THE WORK WAS TO BE DONE WAS MOVED SEVERAL TIMES DUE TO THE WEATHER. ONE THING TO NOTE, SOME OF THE NEIGHBORS COMPLAINED ABOUT THE CREW IN TERMS OF THEIR PROFESSIONALISM AND BEHAVIOR. I DIDN'T WITNESS ANY PROBLEMS PERSONALLY THOUGH.

WERE PROFESSIONAL AND CLEANED UP THE AREA WELL AFTER THEY WERE THROUGH.

ARRIVED AND COMPLETED THE JOB AS SCHEDULED. WERE ABLE TO COMPLETE JOB EVEN THOUGH RAINING OFF AND ON THROUGHOUT THE DAY. GOOD CLEANUP

CALLED FOR ESTIMATE, AND WAS TOLD IT WOULD TAKE 7-10 DAYS, ONLY TOOK 4 DAYS. GEORGE DID THE ESTIMATE, AND WAS VERY HELPFUL. TOOK DIGITAL PICTURES OF WHAT NEEDED TO BE DONE, AND SHOWED THEM TO ME SO I'D KNOW WHAT TO EXPECT. GOT THE YELLOW CARD SAYING THEY'D BE OUT WITHIN 3 WEEKS, BOB CAME 2 DAYS EARLY. HE WAS VERY FRIENDLY, DID A VERY GOOD JOB, MENTIONED ONE OR TWO OTHER THINGS THAT I MIGHT WANT TO CONSIDER.

ESTIMATE WAS VERY PROFESSIONAL BUT SEVERAL THOUSAND DOLLARS MORE THAN ONE OTHER ESTIMATE RECEIVED. COULD NOT AFFORD THIS COMPANY TO DO WORK. STILL LOOKING FOR A ROOFER.