With Mr. Roof of Cincinnati, you get more than great value, you get an entire team of residential and commercial exterior problem solvers. Plus, you get a lifetime warranty, 24-hour turnaround on most jobs, and amazing customer service professionals who are here to make sure you’re happy every step of the way.
Business highlights
63 years of trusted experience
Services we offer
New roofs, re-roofs, attic insulation, vinyl siding, masonry work including tuck pointing and chimney repair & gutters.
Description of Work: They quoted one service/product, after getting the information and check from the insurance company the service/product changed. I had to deal with different people that wasn't in agreement with each other. | |They also wanted me to pay for the install before any work was done and couldn't give me a date to do the install.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Christine H.
11/2015
2.0
roofing
+ -1 more
unknown
Rating Category
Rating out of 5
quality
2.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
$10,000
Response from Mr Roof Cincinnati LLC
We appreciate that you chose Mr. Roof for the new roof on your home. Please be assured we stand behind our products and services and will always take care of any warranty issues should something arise.
Melanie W.
11/2015
5.0
roofing
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$4,000
Ray S.
10/2015
5.0
gutter repair
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Michael W.
10/2015
5.0
roofing
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Response from Mr Roof Cincinnati LLC
Thank you for posting your review on line and providing us with the straight A grade.
Connie H.
09/2015
4.0
gutter repair, roofing
+ 0 more
.
Description of Work: They replaced our asphalt shingle roof. They did a good job and were courteous and clean but I wish they had checked the gutters before putting gutter helmets on.
Rating Category
Rating out of 5
Yes, I recommend this pro
$9,000
Joan Z.
07/2015
2.0
roofing
+ -1 more
unknown
Description of Work: I called for an estimate. They sent someone out. He got on the roof to check it out but left without talking to me or leaving an estimate. |Someone from the office called to make sure he showed up. I told her what happened. She said she would contact him and get the estimate to me. It never arrived. I never heard back from them.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
2.0
punctuality
3.0
Response from Mr Roof Cincinnati LLC
I checked with our scheduling department and asked them to follow up; the sales rep said our sales person said he did not get a return call. I apologize for the inconvenience.
Shelly G.
04/2015
4.0
roofing
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0
Yes, I recommend this pro
$5,500
Response from Mr Roof Cincinnati LLC
Thank you for taking the time to post a review on line.
Thomas G.
10/2009
2.0
roofing
+ -1 more
I went with someone else.
Description of Work: I called for an estimate. I got a call back saying someone would go by the property and check out the place and send me an estimate. I never got it. I called back and explained what was expected and what didn't happen. They, again, said that they would send someone to check out the property for an estimate. Again, nothing.
Rating Category
Rating out of 5
responsiveness
2.0
Response from Mr Roof Cincinnati LLC
We apologize for not getting back to this potential customer in a timely manner regarding the estimate for a roof replacement on their home. Due to the excessive storm damage to homes throughout the Cincinnati region we were very busy trying to juggle meeting with insurance adjusters and working out agreements for customers. Unfortunately the estimator for this person didn’t follow up. Keith Bickford, General Manager Cincinnati Office & Cheryl Cox corporate Office.
Valerie B.
09/2009
5.0
roofing
+ -1 more
They did an excellent job.
Description of Work: We had issues with wind damage on the roof.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Mr Roof Cincinnati LLC
Thank you for posting a great review on our company regarding the installation of a new roof on your home. We have been in business since 1962 and stand behind our products 100%. Keith Bickford, General Manager, Cincinnati Office & Cheryl Cox, Corporate Office
Jim O.
12/2007
5.0
gutter repair, roofing
+ 0 more
After a summer with no rain it rained for several weeks, causing the project to be rescheduled several times. The roof was removed and installed in one day. Although the contract included rubber lining for the box gutters, it was decided that this could not be done due to years of built up coatings. The roof was installed and the decision was made to see if the box gutters leaked after that. They did. The box gutters leaked bad; worse than ever. Mr. Roof was back quickly to seal the box gutters, even in the rain, and made sure that there were no leaks. The roof looks great and seems to be very good quality work, although I will need to replace the box gutters at some point (the house is 137 years old). The product I chose was the Thunder Guard system, which seemed to be a superior product and comes with a great warranty. I was very happy with Mike Morris, the sales rep. He responded to my emails within hours of writing and made sure that everything was taken care of.
Description of Work: Removed 137 y/o metal roof, placed sheathing, repaired/replaced wood, installed shingle roof, sealed box gutters on a 2 story house with a moderately steep roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,200
Response from Mr Roof Cincinnati LLC
THANK YOU FOR TAKING THE TIME TO FILE A REPORT WITH AN “A” RATING REGARDING YOUR PERSONAL EXPERIENCE FOR THE WORK COMPLETED ON YOUR 137 YEAR OLD HOME BY MR ROOF. WE APPRECIATE YOUR BUSINESS. CHERYL COX, MARKETING
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Gutters,
Siding,
Windows
FAQ
Mr Roof Cincinnati LLC is currently rated 4 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Mr Roof Cincinnati LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Mr Roof Cincinnati LLC does not offer a senior discount.
No, Mr Roof Cincinnati LLC does not offer emergency services.
Yes, Mr Roof Cincinnati LLC offers warranties.
Mr Roof Cincinnati LLC offers the following services: New roofs, re-roofs, attic insulation, vinyl siding, masonry work including tuck pointing and chimney repair & gutters.