When it comes to indoor comfort, you and your family deserve only the best. But you also want a quality heating and air conditioning system that provides value as well as comfort. This is where Hill-Air Heating and Air Conditioning comes in. We’re proud of our years of service, providing residential and commercial customers alike with complete sales, service, and installation of high quality heating and air conditioning systems from Carrier. Our full service mechanical technicians are on the job quickly, thanks to our fleet of radio-dispatched trucks. And at Hill-Air Heating and Air Conditioning, we repair all makes and models. We offer 24 hour service and service in a 40-50 mile radius from Fairfield. Alternate Phone: (800) 475-7502 Fax: (513) 346-7501
We have used ONLY Hill-Air since we purchased our home 25 years ago. We have NEVER been disappointed with their work. They have never tried to sell us parts we didn't need. During one of our seasonal visits (we do 2 a year) the technician let us know there was a part that will need repaired soon. He let us know we could wait until the next visit, it should easily make it that far before needing repair. The next time he came he said we could wait another visit if we needed to. We waited through 4 visits before it became essential. He didn't have to be honest with us, we didn't know any different. When it came time to get a new air conditioner, he was very honest with us and didn't even try to sell us the biggest unit. He went through the capabilities of each unit and how it would effect our home and then let us choose. Absolutely no pressure. I can not say enough good things about this company. Even the customer service is stellar. They actually answer the phone, and do so promptly and are so polite when we call. You will not be disappointed with this company.
Description of Work: general cleaning/check up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for taking the time to write such a wonderful review about Hill-Air. We are incredibly appreciative of your long-standing and continued loyalty to Hill-Air over the past 25 years. We pride ourselves on quality and honest service and so glad we have been providing that to you all these years. We look forward to continuing providing you great service in the years to come.
Ken D.
12/2020
5.0
heating & air conditioning/hvac
+ -1 more
Perfect! Always punctual and very respectful of property.
Description of Work: Yearly winter maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for choosing Hill-Air for your HVAC needs. We are glad we could provide you timely and professional service. We look forward to serving your HVAC needs again in the future.
Garry S.
12/2020
5.0
heating & air conditioning/hvac
+ -1 more
Justin is great. He's been servicing my HVAC system for many years. Very knowlegable and through in his inspections, he is able to explain and provide solutions to any situation. Carrier certified.
Description of Work: Winter Preventive Maintenance of HVAC
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your review. We appreciate it and will pass along your kinds words about Justin. We pride ourselves in our training for our service technicians and are happy to hear they have provided you with the expert service you expect. We look forward to providing you continued great service in the years to come.
Patti B.
12/2020
5.0
heating & air conditioning/hvac
+ -1 more
It was great! They came out within a day of finding out our air cleaner had died and then replaced it within 2 days.
Description of Work: Replaced our old air cleaner on our furnace
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for choosing Hill-Air for your HVAC needs. We are glad we could provide you timely and professional service. We look forward to serving your HVAC needs again in the future.
Kathy D.
12/2020
5.0
heating & air conditioning/hvac
+ -1 more
This company is always on time, the service personnel are always friendly and very competent. Their pricing and quality of work is much better than others we have used in the area. This visit was for annual heater maintenance that we have a contract for, the only cost was for a new filter for our humidifier. We highly recommend Hill-Air Heating & Air Conditioning.
Description of Work: Heater and humidifier maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$18
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for choosing Hill-Air for your HVAC needs. We strive to provide an honest and timely assessment of the options available to meet your needs. Your positive feedback about the professional service we provided is truly appreciated. We are glad to hear you are taking advantage of our preventive maintenance program. We look forward to serving your HVAC needs again in the future.
Stacey W.
11/2020
5.0
heating & air conditioning/hvac
+ -1 more
Scheduling our spring and fall maintenance appointments is easy and the receptionist always pleasant. Their efficient and kind technician always shows up exactly as expected, does an expedient job, and we are pleased to see this same gentleman through multiple seasons. It's confidence boosting when a business displays low employee turnover.
Description of Work: Seasonal maintenance on our HVAC unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your positive review. We’re so glad you continue to have good experiences with us and appreciate your kind words about our service and service technicians. We look forward to serving you in the years to come.
David F.
11/2020
5.0
heating & air conditioning/hvac, gas leak repair
+ 0 more
Both Services where performed at different times and both Tech were professional and helpful.
Description of Work: General Service for both Air and Heating System
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for choosing Hill-Air for your HVAC needs. Your positive feedback regarding the professional service we provided is truly appreciated. We look forward to serving your HVAC needs in the future.
D S.
11/2020
5.0
heating & air conditioning/hvac
+ -1 more
Project went Great! Hill Air Heating and Cooling was called for an estimate on an AC unit replacement. They came out within a few days of my request and was very honest and professional. Every other Heating & Cooling company that came to give me an estimate also tried to make me purchase a furnace as well with the additional discount pricing. If you buy a furnace then you AC unit is $500 bucks cheaper. My furnace does not need to be replaced! Jeff was very kind and took time to explain the units. When I asked what about my furnace he stated that there is no need to replace at this time. Bingo! Honesty leads to trust and as a homeowner this is more important than pricing! Hill Air will be my Heating & Cooling contractor for life! Thanks Jeff! Respectfully D. Stewart!
Description of Work: AC unit replacement & Furnace tune up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for choosing Hill-Air for your HVAC needs. Your positive feedback about the professional service we provided is truly appreciated. We strive to provide an honest and timely assessment of the options available to meet your needs. Building trust and honesty are number one priorities for us. We look forward to serving your HVAC needs again in the future.
adam T.
11/2020
5.0
heating & air conditioning/hvac
+ -1 more
The service techs are always properly attired, respectful of your home, and very courteous. I am glad we hired them to be our heating and cooling company.
Description of Work: maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your review about Hill-Air. We’re so glad you had a good experience with us and appreciate your positive words about our service and service technicians. We look forward to serving you in the years to come.
Clyde H.
11/2020
5.0
heating & air conditioning/hvac
+ -1 more
The service man was very professional and efficient. We have been satisfied with Hill-Air service in the past and will be using them in the future.
Description of Work: Annual maintenance of our heating system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for review. We appreciate your continued loyalty and we are so glad your experience was so positive. We look forward to serving you in the years to come.
Lori K.
11/2020
5.0
heating & air conditioning/hvac
+ -1 more
Great! My experience has been a very positive one. The new unit I purchased has brought my monthly payment down to equal or below what is considered an efficient home in my area.
Description of Work: Purchase of new HVAC unit plus service agreement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for review. We are so glad your experience with Hill-Air was a positive one. We are happy to hear your new system is running efficiently and saving you money. We look forward to serving you in the years to come.
Thomas B.
10/2020
5.0
heating & air conditioning/hvac, gas leak repair
+ 0 more
Hill-Are always does great, timely work with the utmost of professionalism. We will continue to use Hill-Air as we have been for the last 7 years.
Description of Work: Yearly Heating Maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your positive review about Hill-Air. We appreciate your continued loyalty. We strive to provide professional and timely service. We look forward to serving you in the future
Darrin F.
10/2020
5.0
heating & air conditioning/hvac
+ -1 more
Hill-Air installed the furnace and AC when our house was built and they were our go-to company to do the replacement.
Description of Work: Replace furnace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your trust and loyalty in choosing Hill-Air when it came time to install your replacement system. We strive to accommodate the needs of our clients and offer service at the highest level possible. We are glad we continue to be your choice for your HVAC needs. We look forward to serving you in future and appreciate your recommendations.
Eric B.
10/2020
5.0
heating & air conditioning/hvac
+ -1 more
The experience was great. We deal exclusively with Hill Air. This was routine maintenance. CA was polite and courteous. He was wearing a mask without being asked. I appreciated this. Work was done in a timely matter. When it’s time to replace our heating and cooling, we will go with Hill Air.
Description of Work: A/C and Furnace Check up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your positive review on Hill-Air. We are pleased to hear our technicians are providing you honest, high quality and safe professional service with your maintenance plan. We will work hard to please you and look forward to serving you in the years to come.
Amanda A.
09/2020
5.0
heating & air conditioning/hvac
+ -1 more
Our AC stopped working on one of the hottest days in July. I contacted multiple companies but due to the time of year & the pandemic; I was only able to get 2 companies to come to my house to diagnosis our AC not working. Those 2 other companies had my head spinning to say the least. Frustrated and exhausted I contacted Hill-Air late that afternoon. They were able to send a technician (Chris K.) to my house within 2 hrs. Chris was nothing like the other technicians I had dealt with that day, He was knowledgeable, understanding & above all honest. While temp. fixing our AC, Chris contacted salesmen (Roy H.) to have him come next day to price us a new unit. Roy was just the same as Chris. Didn’t give us a bunch of technical jargon, told us his honest thought of what best suited our needs. Having workers who don’t BS, are compassionate and understanding were honestly what sold us on purchasing a whole need unit from Hill-Air.
Description of Work: Installation of New System
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for choosing Hill-Air for your new system. We are pleased to hear your comments about Chris’s and Roy’s professionalism and skills. We invest a lot in our employee training and customer service. Also, we strive to provide excellent service at competitive prices. Thank you for your business. We look forward to serving you in the future.
Helen U.
07/2020
5.0
heating & air conditioning/hvac
+ -1 more
Excellent. They were very thorough.
Description of Work: They installed my AC unit.
Rating Category
Rating out of 5
Yes, I recommend this pro
$8,000
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your positive review for Hill-Air. We strive to provide excellent high quality and thorough service. We will work hard to please you and look forward to serving you in the years to come.
Barb G.
06/2020
5.0
heating & air conditioning/hvac
+ -1 more
Customer for 4 years. Chris is always professional, helpful and performs a thorough maintenance cleaning. The best choice for any heat and air conditioning needs.
Description of Work: heating and air conditioning unit maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Orval H.
06/2020
5.0
heating & air conditioning/hvac, gas leak repair
+ 0 more
The air conditioning maintenance was performed. The tech arrived at the scheduled time, and did the work as I expected. Another good job.
Description of Work: Twice a year maintenance on air conditioning/furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for sharing your positive comments about our Hill-Air technician and the quality of work we performed for you. One of our commitments is to work hard to satisfy customers with timely, friendly and high quality service. We look forward to continuing to serve you as a fine customer. Thank you again.
Ron P.
06/2020
5.0
gas leak repair
+ -1 more
We needed to upgrade from electric baseboard heat and window units AC to central heating and air conditioning. Hill-Air was the only company that I contacted that would do a complete installation (duct work, vents, furnace, AC unit, gas line, etc) in and existing structure. From initial analysis of our home, to presenting options, to installation, to final setup, Hill-Air personnel were very thorough, professional and personable. The quality of the installation and products was/is exceptional.
Description of Work: Complete Installation of Central Heating and Air Conditioning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for choosing Hill-Air and for sharing your comments on the exceptional work our team did to meet your design needs. As you noted, this was not an easy design and installation. Thus, it required outstanding and experienced HVAC people like Roy and [Member Name Removed]. Both of these men represent the talent and high quality performance of our other Hill-Air team members. Thank you again for your kind words and commitment to Hill-Air. We will share your comments with our team.
Laena B.
03/2020
5.0
heating & air conditioning/hvac
+ -1 more
Hill Air was extraordinarily responsive to our urgent need when we called that our heat had stopped working. They showed up first thing in the morning and helped discuss our options for repair or replace. I found the team to be trustworthy and extremely professional. I would recommend Hill Air to anyone needing help with this in the future! We decided to purchase and install a new furnace to replace our 30 year old furnace. The installation happened the very next day, and the team that performed the work was punctual, professional, clean and quick!
Description of Work: New furnace purchase and install
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for taking the time to leave us a review. We look forward to being your go-to HVAC experts!
Brian G.
03/2020
5.0
heating & air conditioning/hvac
+ -1 more
Showed up early and ready to work. Went above and beyond on the cleaning and repair work.
Description of Work: cleaning of furnace system and replacement of water line into humidifier
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your review and for choosing Hill-Air!
Michael & Katherine T.
03/2020
5.0
heating & air conditioning/hvac
+ -1 more
very pleased with install. professionally done - techs very knowledgeable and answered all my questions
Description of Work: new furnace install - maintenance air conditioner for upcoming season
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Response from Hill-Air Heating & Air Conditioning Inc
We appreciate your review and for the kudos of our techs. We will pass on the kind words to them.
Angie R.
03/2020
5.0
heating & air conditioning/hvac
+ -1 more
Hill-Air was very easy to work with. Both the sales manager and the installation crew were very professional and knowledgeable. I do feel that I got a quality system and quality installation. Thank you!
Description of Work: complete replacement of HVAC system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Response from Hill-Air Heating & Air Conditioning Inc
We greatly appreciate you taking the time to tell us about your experience. We look forward to being your go-to HVAC experts for years to come.
pam B.
01/2020
5.0
heating & air conditioning/hvac
+ -1 more
Chris K was able to troubleshoot furnace blower and adjust to solve the problem! We trust Hill-Air for all our HVAC needs.
Description of Work: Needed better airflow in upstairs bedroom.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Response from Hill-Air Heating & Air Conditioning Inc
[Member Name Removed], Thank you for your review and for choosing Hill-Air for your HVAC needs.
Cheryl F.
01/2020
5.0
heating & air conditioning/hvac
+ -1 more
Great. Scheduling the appointment was easy. I received a reminder call about the appointment which is very helpful. The technician arrived during the window of time specified and was very courteous and efficient.
Description of Work: Annual Furnace Inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Hill-Air Heating & Air Conditioning Inc
[Member Name Removed], Thank you for your kind review and for choosing Hill-Air for your HVAC needs.
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Service Categories
Heating and Air Conditioning,
Natural Gas Lines
FAQ
Hill-Air Heating & Air Conditioning Inc is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 8:00 AM - 12:00 PM
Hill-Air Heating & Air Conditioning Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa