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Hill-Air Heating & Air Conditioning Inc

Heating and Air Conditioning, Natural Gas Lines

About us

When it comes to indoor comfort, you and your family deserve only the best. But you also want a quality heating and air conditioning system that provides value as well as comfort. This is where Hill-Air Heating and Air Conditioning comes in. We’re proud of our years of service, providing residential and commercial customers alike with complete sales, service, and installation of high quality heating and air conditioning systems from Carrier. Our full service mechanical technicians are on the job quickly, thanks to our fleet of radio-dispatched trucks. And at Hill-Air Heating and Air Conditioning, we repair all makes and models. We offer 24 hour service and service in a 40-50 mile radius from Fairfield. Alternate Phone: (800) 475-7502 Fax: (513) 346-7501

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Heating & AC – Service, Repair, & Replacement.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9273 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
2%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 273 reviews

Diane C.
11/2024
5.0
heating & air conditioning/hvac
  + -1 more
We have been using Hill-Air for over 35 years and they are very trustworthy and dependable. We believe in the annual heating and A/C system maintenance and it has been great peace of mind and well worth the cost. You can't go wrong with Hill-Air.
Description of Work: Maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hill-Air Heating & Air Conditioning Inc
Thank you again for choosing Hill-Air and your 5-star review. We are so pleased to hear our maintenance service has been a beneficial and professional experience for you. We appreciate your loyalty for the past 35 years and your high recommendation of us. We look forward to seeing you again soon for your all your HVAC service needs.

Kim K.
10/2024
5.0
heating & air conditioning/hvac
  + -1 more
Always clean, courteous, and quick! Technicians are knowledgeable, and quiet and respectful for those of us working from home.
Description of Work: Bi-yearly routine maintenance plan

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your 5-star review and choosing Hill-Air. We are very happy to hear your recent service call was a positive experience for you. We pride ourselves in the most professional and courteous service in the business. We look forward to serving your HVAC services needs again in the future.

Stacey W.
10/2024
5.0
heating & air conditioning/hvac
  + -1 more
My husband and I have been utilizing the excellent services of Hill-Air Heating & Cooling for many years. Ever since purchasing our high end heat pump we’ve maintained the prepaid maintenance each spring and fall. Each visit brings a familiar face, such as Mark’s ever smiling countenance this autumn. Not only was Mark prompt that Saturday morning, he recognized our home, the unit make/model, and that we have a very people oriented cat. She adored his affection and I appreciated our brief chat outdoors later. Put simply, we are introverted people yet I never fail to enjoy interactions with friendly Hill-Air technicians. The office staff are also efficient and pleasant. That sweet Kroger gift card drawing doesn’t hurt, either. ~grin~ What more can one ask?
Description of Work: We received a fall maintenance check on our high end heat pump. We have a prepaid plan and have never regretted it, though I don't know the annual cost off the top of my head.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your 5-star review and choosing Hill-Air. We are very happy to hear your recent maintenance service was a positive experience for you. We appreciate your continued loyalty as a Hill-Air customer. We look forward to serving your HVAC services needs again in the future.

Julie H.
08/2024
5.0
heating & air conditioning/hvac
  + -1 more
The technician, Chris, did a fantastic job of listening to our concerns and questions. He then checked everything out, and came back with a clear explanations and solutions.
Description of Work: They were giving a few months post installation check and tune up.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your 5-star review and choosing Hill-Air. We are very glad to hear your recent service call with Chris was a positive experience for you and he addressed all your questions and concerns. We pride ourselves and providing the best service in the industry. We look forward to continuing to serve your HVAC needs again in the future.

Mark L.
08/2024
5.0
heating & air conditioning/hvac
  + -1 more
Just had our summer maintenance checkup. We have them out twice a year to make sure things are still going as the should. We've used them exclusively for maintenance and to fix things as needed. The service people are great to work and very professional. Wouldn't think of using anyone else!
Description of Work: Summer maintenance checkup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your 5-star review and choosing Hill-Air. We are very glad to hear from a customer that is so pleased with our services. We are happy to hear you are taking advantage of our yearly maintenance program to keep your system running smoothly. We pride ourselves and providing the best service in the industry. We look forward to continuing to serve your HVAC needs again in the future.

Trish L.
07/2024
1.0
heating & air conditioning/hvac
  + -1 more
Terrible company! The are dishonest and charge ridiculous prices. Beware of their sexist and detection named Tyler, too.
Description of Work: System wasn’t cooling

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$434

Response from Hill-Air Heating & Air Conditioning Inc
We received your negative comments and personal feelings. We are sorry to hear your comments about your personal experience with Hill-Air. Contrary to your opinion, Hill-Air operates at a very [Member Information Removed] level of integrity and has done so for over 38 years. We train our employees both in technical skills and customer respect. This is evident by most of our clients stating they have used Hill-Air for decades and have always been satisfied with our level of service and market competitiveness. Although you are entitled to your opinion, we differ with you about our tech’s professionalism. This service tech has been with us for several years and receives very [Member Information Removed]-rated reviews. It is possible that you and our tech didn’t connect for whatever reason from the beginning. Unfortunately, we feel your personal opinions and comments about him are inaccurate. We have several other highly qualified service techs and would be happy to send a different service tech to your home if you desire. Thank you.

Joseph G.
07/2024
5.0
heating & air conditioning/hvac
  + -1 more
Once again, a great experience from Hill-Air. Tyler performed the semi-annual check-up on my AC system. He performed a thorough check of the components, cleaned the outdoor unit and brought to light some areas to keep watch for in the future. He also made some suggestions to help keep the system running at peak performance for many years to come. Hill-Air has provided excellent service and response since they began servicing my HVAC system in 2017. I look forward to another seven years of great service - and beyond.
Description of Work: Semi-annual service check-up - paid annually.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hill-Air Heating & Air Conditioning Inc
Thank you for choosing Hill-Air and your 5-star review. We are very glad to hear your yearly maintenance call with Tyler was such a positive experience for you. We appreciate hearing your confidence in us as your HVAC service company and your continued loyalty. We look forward to serving those needs for many more years to come.

Tim B.
07/2024
5.0
heating & air conditioning/hvac
  + -1 more
Prompt, excellent service. Reasonable price. Recommend!
Description of Work: Capacitor replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hill-Air Heating & Air Conditioning Inc
Thank you for choosing Hill-Air and your 5-star review. We are very glad you were please with your recent service visit from us. We appreciate your positive feedback and high recommendation. We look forward to continuing to serve your HVAC needs in the future.

Tina W.
06/2024
5.0
heating & air conditioning/hvac
  + -1 more
Tyler arrived on time and quickly completed the cleaning. He is very personable and knowledgeable. We would highly recommend Hill-Air and Tyler.
Description of Work: Bi-Annual cleaning (new AC installed last year by Hill Air)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hill-Air Heating & Air Conditioning Inc
Thank you for choosing Hill-Air and your 5-star review. We are very glad you were please with your recent service from us. We appreciate your high recommendation of us, and glad Tyler did a great job for you. We look forward to serving your HVAC needs again in the future.

Michelle M.
04/2024
5.0
heating & air conditioning/hvac
  + -1 more
I have been using Hill Air for some time. I like my service man, Tyler. He is very knowledgeable and professional. I recommend Hill Air to anyone for their heating and air conditioning needs. Michelle McDowell
Description of Work: Had a contract for servicing my heating and air conditioning system. This was the air conditioning service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your 5-star review and choosing Hill-Air. We are glad you were impressed with the professional services that Tyler recently provided you for your HVAC system at your home. We appreciate your continued loyalty and high recommendation of us. We look forward to serving your HVAC needs again in the future.

Michelle M.
04/2024
5.0
heating & air conditioning/hvac
  + -1 more
It went very well as usual. I have been using Hill Air for years. For the past several years, I have been having the yearly maintenance done on the heater and air conditioner. They are very good and professional people to work with.
Description of Work: Yearly maintenance.
Rating CategoryRating out of 5
Yes, I recommend this pro
$220

Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your 5-star review and choosing Hill-Air. We are very glad to hear your recent service call with us was such a positive experience for you. We pride ourselves and providing the best service in the industry and are glad we could be helpful in helping you maintain your system. We appreciate your continued loyalty. We look forward to continuing to serve your HVAC needs again in the future.

Kim K.
04/2024
5.0
heating & air conditioning/hvac
  + -1 more
Love Hill-Air! We're new-ish to Hill-Air; maybe 2-3 years. All of their technicians have been pleasant, prompt, informative -without being overly complicated - and not at all creepy like some home maintenance folks can be - you know the ones where you feel the need to check that your windows are still locked when they leave! Hill-Air also makes it super easy to manage your maintenance plan - they send reminders and allow scheduling 6 months in advance. We've had Tyler H and "BN"(?); both were very friendly, considerate and patient with those of us that are working from home - they didn't interrupt and were quiet if I was on a call and I felt very comfortable allowing them to let themselves in and out of my home. The office staff is also very amiable and easy to work with.
Description of Work: general bi-yearly maintenance and part replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your 5-star review and choosing Hill-Air. We are glad you are impressed with all the services Hill-Air provides you to keep your HVAC system running smoothly. We are always happy to hear from our customers that you have been pleased with our entire team in the process. We pride ourselves on providing the best professional service in the business. We look forward to serving your HVAC needs again soon.

Cheryl F.
03/2024
5.0
heating & air conditioning/hvac
  + -1 more
The technician was on time and completed a thorough check up. I always have confidence the Hill Air technicians are taking good care of us.
Description of Work: Heating check up
Rating CategoryRating out of 5
Yes, I recommend this pro
$110

Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your 5-star review and choosing Hill-Air. It is always great to hear from our customers that you were pleased with the recent service we provided to you on your HVAC system We look forward to serving your HVAC needs again in the future.

Sally P.
03/2024
5.0
heating & air conditioning/hvac
  + -1 more
The service technician was professional, answered all my questions and was efficient. He was also on time, as promised.
Description of Work: Semi annual check up and maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your 5-star review and choosing Hill-Air. We pride ourselves on providing the best professional service in the business. We are always glad to hear from our customers that they were pleased with our services and we appreciate your recommendation. We look forward to serving your HVAC needs again in the future.

Angela S.
03/2024
5.0
heating & air conditioning/hvac
  + -1 more
Very impressed with how responsive this team was. Tyler came out and gave us an honest opinion on our furnace issue. He was very personable and explained the furnace in terms we could understand. He gave us great options to solve the issue we were having and put our minds at ease.
Description of Work: Heat exchanger replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your 5-star review and choosing Hill-Air. We are glad you were impressed with the responsiveness and services that Tyler provided recently at your home. We are always happy to hear from our customers that we could provide you the options and the solutions you needed to address the issue with your furnace. We pride ourselves on providing the best professional service in the business. We look forward to serving your HVAC needs again in the future.

Mark L.
02/2024
5.0
heating & air conditioning/hvac
  + -1 more
Just had our winter maintenance checkup. They're here twice a year to make sure things are still going as the should. Our HVAC system was installed by them when the house was built in 2006. We've used them exclusively for maintenance and to fix things as needed. The service people are great to work and very professional. Wouldn't think of using anyone else!
Description of Work: winter maintenance / checkup on HVAC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your 5-star review of Hill-Air. We are happy to hear you are taking advantage of our yearly maintenance plan to keep your system running smoothly. It is a pleasure to hear we are your choice for all your HVAC service needs and appreciate your continued loyalty. We look forward to seeing you again soon for your seasonal system maintenance.

Susan S.
12/2023
5.0
heating & air conditioning/hvac
  + -1 more
Tyler was fantastic! 1. He called and let me know his arrival time and he was on time. 2. He covered his boots with protective booties. 3. He was polite and explained everything he was going to do with the furnaces and heat pumps. 4. He was extremely knowledgeable about our oil furnace which is quite rare these days. 5. He answered all of my questions.
Description of Work: Regular 6 month maintenance of our HVAC system. We have 2 furnaces, a heat pump and AC .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your 5-star review and choosing Hill-Air. We are glad you are pleased with the services Tyler provided you on your service call. We pride ourselves on providing the best professional service in the business. We look forward to serving your HVAC needs for many more years to come.

Joseph G.
12/2023
5.0
heating & air conditioning/hvac
  + -1 more
My heat stopped working and I contacted Hill-Air to have it diagnosed. They came out and quickly identified the issue. It was a main part but was luckily under warranty still. While no one wants to have to pay for a repair, I am pleased with the service and was so glad to have heat - as the temperature dropped to 15 the very evening that it was fixed.
Description of Work: Replaced an induction motor and pressure switches.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hill-Air Heating & Air Conditioning Inc
Thank you for choosing Hill-Air and your 5-star review. We are very glad you were pleased with the service and we could get your furnace back up and running quickly. We look forward to providing you services for HVAC system again in the future.

Sally P.
09/2023
5.0
heating & air conditioning/hvac
  + -1 more
Chris was here right on time. He was very thorough in his inspection and servicing of my furnace. He certainly is an expert in his field and I felt confident my furnace is in good shape for the winter.
Description of Work: Semi annual servicing of my heating/air conditioning equipment in my home. I paid for the whole year's service in advance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Kim D.
08/2023
5.0
heating & air conditioning/hvac
  + -1 more
We had the best service technician come out to our home at 10:00 at night to review a problem we had with our AC. He was absolutely wonderful! He explained how the unit was designed to work, showed us the problem and we were back in cooling process within minutes. Best service I have ever had!!!
Description of Work: Problem with the capacitor

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$314

Response from Hill-Air Heating & Air Conditioning Inc
Thank you for choosing Hill-Air and your 5-star review. We are glad to hear we could promptly fix your AC unit and get you back up and running in a timely manner in this summer heat. We pride ourselves for the best service no matter what time of day. We look forward to serving your HVAC needs again in the future.

Mark L.
08/2023
5.0
heating & air conditioning/hvac
  + -1 more
They originally installed our HVAC system back when the house was built - 2006. We've used them for yearly maintenance and to fix the Occasional problem. Great to work with and the service people have been very professional, helpful and nice to work with.
Description of Work: AC Maintenance

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124

Response from Hill-Air Heating & Air Conditioning Inc
Thank you for choosing Hill-Air and your 5-Star review. We appreciate your continued loyalty over the years. We are glad to hear you are taking advantage of our yearly maintenance program to keep your system running smoothly. We look forward to serving your HVAC needs again for many more years to come.

David U.
08/2023
5.0
heating & air conditioning/hvac
  + -1 more
Routine maintenance was performed. Service specialist was on-time and performed the maintenance in an efficient manner.
Description of Work: Routine maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hill-Air Heating & Air Conditioning Inc
Thank you for choosing Hill-Air and your 5-Star review. We glad to hear your maintenance service call was positive experience for you. We look forward to serving your HVAC needs again in the future.

Roger Y.
07/2023
5.0
heating & air conditioning/hvac
  + -1 more
They arrived quickly after I called, 30 minutes which is excellent. Work was done in a timely manner as well.
Description of Work: Air conditioner needed a new compressor. It was installed quickly which was greatly appreciated since it was 95 degrees out all week.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your 5-star review of Hill-Air. We are very pleased to hear we could address your service needs in such a timely manner. We look forward to providing you service for your HVAC system again in the future.

T.J. C.
07/2023
5.0
heating & air conditioning/hvac
  + -1 more
Had an AC problem and called Friday evening. Then came Saturday Early afternoon and were able to promptly replace the broken part.
Description of Work: Had an AC problem and called Friday evening. Then came Saturday Early afternoon and were able to promptly replace the broken part.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$381

Response from Hill-Air Heating & Air Conditioning Inc
Thank you for choosing Hill-Air and your 5-star review. We are glad to hear we could promptly replace the part in your AC unit and get you back up and running in a timely manner in the summer heat. We look forward to serving your HVAC needs again in the future.

Kurt C.
06/2023
5.0
heating & air conditioning/hvac
  + -1 more
Hill-Air air conditioning was great!!! The tech arrived the next day, he was quick and and very knowledgeable and friendly. We would definitely use Hill-Air again!!
Description of Work: Replace fan motor

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,089

Response from Hill-Air Heating & Air Conditioning Inc
Thank you for choosing Hill-Air and your 5-star review. We are very glad your service call was a positive experience for you. We appreciate your recommendation and trust. We look forward to continuing to serve your HVAC needs for many more years to come.

Contact information

3160 Cunagin Dr, Fairfield, OH 45014

http://www.hill-air.com

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Natural Gas Lines

FAQ

Hill-Air Heating & Air Conditioning Inc is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 12:00 PM

Hill-Air Heating & Air Conditioning Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Hill-Air Heating & Air Conditioning Inc offers free project estimates.
No, Hill-Air Heating & Air Conditioning Inc does not offer eco-friendly accreditations.
No, Hill-Air Heating & Air Conditioning Inc does not offer a senior discount.
Yes, Hill-Air Heating & Air Conditioning Inc offers emergency services.
Yes, Hill-Air Heating & Air Conditioning Inc offers warranties.
Hill-Air Heating & Air Conditioning Inc offers the following services: Heating & AC – Service, Repair, & Replacement.

Contact information

3160 Cunagin Dr, Fairfield, OH 45014

http://www.hill-air.com

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 12:00 PM