When it comes to indoor comfort, you and your family deserve only the best. But you also want a quality heating and air conditioning system that provides value as well as comfort. This is where Hill-Air Heating and Air Conditioning comes in. We’re proud of our years of service, providing residential and commercial customers alike with complete sales, service, and installation of high quality heating and air conditioning systems from Carrier. Our full service mechanical technicians are on the job quickly, thanks to our fleet of radio-dispatched trucks. And at Hill-Air Heating and Air Conditioning, we repair all makes and models. We offer 24 hour service and service in a 40-50 mile radius from Fairfield. Alternate Phone: (800) 475-7502 Fax: (513) 346-7501
Our family has used Hill-Air Heating & Air Conditioning for more than 15 years, and we've had a service contract with them for many years. They installed energy efficient furnace and air conditioning units in 2010, helping us reduce our energy costs dramatically. We find the Hill-Air technicians are always courteous and show up within the time period promised. More importantly, we've found they often give us advice to help us save money or improve energy efficiency on things like furnace filters. If we ever need service in some type of emergency, they have always responded promptly. We highly recommend Hill-Air.
Description of Work: Maintenance of our furnace and air conditioner that were installed in 2010.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your commitment to Hill-Air over these past many years. We are happy to hear you have been able to benefit from your new more efficient system. We appreciate your recommendations and look forward to serving your HVAC needs.
sheri E.
09/2018
5.0
heating & air conditioning/hvac
+ -1 more
As always, they were professional, helpful and clean
Description of Work: maintenance service
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your continued commitment to Hill-Air. We appreciate your positive review on the professional service our team provided.
Laura P.
09/2018
5.0
heating & air conditioning/hvac
+ -1 more
Hill-Air performed our annual furnace maintenance and the technician was on time, friendly, efficient, explained what was done and what needed to be done, and cleaned up. Prices are comparable for this type of work. Satisfied customer of over 2 years now.
Description of Work: annual furnace maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your commitment to Hill-Air these past years. We appreciate your positive feedback on our maintenance plan and prices, we look forward to serving you for years to come.
Mary B.
09/2018
5.0
heating & air conditioning/hvac
+ -1 more
Just as scheduled. They were prompt an professional.
Description of Work: Preventative maintenance on HVAC
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your positive review regarding the customer service you received from the entire Hill-Air team. We appreciate your future recommendations and look forward to serving your HVAC needs.
Roy F.
09/2018
5.0
heating & air conditioning/hvac
+ -1 more
Service man was on time. He answered my questions. He was efficient and thorough. He did not rush the job.
Description of Work: Fall furnace checkup.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your positive review on the efficient service you received from Hill-Air. We look forward to continuing to serve your HVAC needs in the future.
Jeffrey R.
09/2018
5.0
heating & air conditioning/hvac
+ -1 more
Everything went well. I can't say enough about their professional staff.
Description of Work: Air Conditioning/Heating Maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for choosing Hill-Air and for your positive review. We look forward to serving your HVAC needs for years to come.
Helene S.
09/2018
5.0
heating & air conditioning/hvac
+ -1 more
Great. Came within four hours and had it quickly fixed.
Description of Work: Air conditionar not working
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your commitment to Hill-air over these past many years. We look forward to continuing to provide you with great, courteous service. Thank you for your future recommendations.
Vic G.
09/2018
5.0
heating & air conditioning/hvac
+ -1 more
We called for service at 8:00 AM and the repair was finished before lunch. The Hill-air tech knew what to look for and had the part we needed on his truck. We purchased our furnace & heat pump from Hill-air over 12 years ago and the have serviced it every sense. They show up on time and do the job right
Description of Work: Repair to A/C - heat pump
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your commitment to Hill-Air and the many years you've allowed us to serve your heating and cooling needs. We strive to always have the quickest possible response times. We continually review the truck stock we carry so that the majority of needed repairs can be made with one visit. Thank you for your commitment to Hill-Air and your future recommendations.
Clark A.
09/2018
5.0
heating & air conditioning/hvac
+ -1 more
I participate in the Hill-air Preventative Maintenance Program. Chris comes out in the spring to make sure that the Air conditioner is working to its top performance and again in the fall for the furnace. He brings a career full of experience to monitor our HVAC system as it ages to make sure it is running at top efficiency and the furnace is operating safely and efficiency. I recommend Hill-air to do the same for you.
Description of Work: Preventative Maintenance for our HVAC system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$38
Response from Hill-Air Heating & Air Conditioning Inc
We are happy to hear our team consistently provides you outstanding service during each Preventive Maintenance Program visit. This program is designed to assure our clients their HVAC systems are running safely and efficiently. Thank you for your positive review and future recommendations.
Samantha C.
09/2018
5.0
heating & air conditioning/hvac
+ -1 more
I recommend Hill-Air to all of my family and friends. We've been using them for years now. Billy who was very friendly and professional came and did some preventive maintenance before the winter time. Thank you again!
Description of Work: Preventative maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for sharing your recent positive experience with Hill-Air. We are happy to hear Billy provided efficient and friendly customer service. Thank you for your continuous commitment to Hill-Air.
Samantha C.
09/2018
5.0
heating & air conditioning/hvac
+ -1 more
I recommend Hill-Air to all of my family and friends. We've been using them for years now. Billy who was very friendly and professional came and did some preventive maintenance before the winter time. Thank you again!
Description of Work: Preventive Maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for sharing your recent positive experience with Hill-Air. We are happy to hear Billy provided efficient and friendly customer service. Thank you for your continuous commitment to Hill-Air.
Jeff D.
09/2018
5.0
heating & air conditioning/hvac
+ -1 more
The service is always great with Hill Air. Quick response, reasonable price and great technicians.
Description of Work: HVAC repair on drain out system.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your positive feedback on the recent service provided by Hill-Air. We continually review our price value and train our employees to enhance the overall client experience with Hill-Air. We thank you for your continued commitment to Hill-Air and your future recommendations.
DAVID R.
09/2018
2.0
heating & air conditioning/hvac
+ -1 more
They called ahead came early which was a plus, were very polite. Estimate of how low the system was was twice as much as was actually needed. Price per pound $192 way too high was going to be almost $800 / had me thinking just buy new a new system. I went with someone else filled it for under $200. I will not be buying a new system from Hill-Air
Description of Work: AC not working line froze up
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
$80
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your feedback on your recent experience with Hill-Air. We are sorry you feel your experience was not positive. With regard to your refrigerant leak, our technician has no way of knowing the exact amount of refrigerant that leaked from your air conditioner until he recharges the entire system. We do know the maximum amount of refrigerant your system contains. Any amount leaking prior to recharging is purely an estimated range. Since the federal regulatory agency is reducing the overall amount of R22 refrigerant commodity available in the market, refrigerant prices will vary based on the timing of when we purchase the commodity. Because of the age of your air conditioner, our technician recommended that you save the ongoing expense of replacing the leaking refrigerant and invest your money in a new air conditioner, regardless of who you purchase it from. We hope you find this explanation very reasonable and continue to enable us to serve your HVAC needs in the future.
Carolyn F.
08/2018
5.0
heating & air conditioning/hvac
+ -1 more
Tech arrived at the time specified. He was knowledgeable and through in diagnosing the issues we were having. Completed the necessary repairs. Very professional.
Description of Work: Furnace blower motor replacement
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your positive review. We are happy to hear our service representative arrived on time and was able to quickly diagnose the situation and perform the necessary repairs. We look forward to serving your future HVAC.
William C.
08/2018
5.0
heating & air conditioning/hvac
+ -1 more
Hill Air came out the same day and fixed the issue at an affordable price. Thank you!!
Description of Work: HVAC Leaking
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your recent positive review regarding the quick and affordable service you received from Hill-Air. We appreciate your business.
Chris B.
08/2018
4.0
heating & air conditioning/hvac
+ -1 more
AC stopped working, I suspected it was a bad capacitor, but figured I'd call Hill-Air anyway just to be sure. The tech was available to come out quickly, and was able to diagnose and solve the problem in a timely manner. He also gave me some tips to keep up on routine maintenance on the AC unit. It works now, and all is good. To be honest, the price was a little on the high side, and it's a repair that I'd probably perform myself in the future -- but I wasn't sure what it was exactly and they did fix the problem quickly.
Description of Work: AC wasn't working
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for calling Hill-Air when your AC stopped working. We are happy our team could quickly diagnose your problem and provide you with maintenance tips. Thank you for your future recommendations.
Karl H.
08/2018
5.0
heating & air conditioning/hvac
+ -1 more
Great service. Trustworthy sales and technicians. We recently bought a new furnace and an Air conditioning check. We are very pleased and will use their services again.
Description of Work: Heating and Air
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your commitment to Hill-Air over these past many years. Thank you also for your kind words on Bruce's knowledge and professionalism. We look forward to serving your hearing and cooling needs in the future.
Karl H.
08/2018
5.0
heating & air conditioning/hvac
+ -1 more
Chris the service technician gave us an honest opinion about our options to either repair or replace our air conditioner. After 17 years we chose to replace rather than risk further expense. We have used Hill Air for all our heating and air conditioning needs for the last 24 years.
Description of Work: Air Conditioner service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,200
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your positive review and your commitment to Hill-Air these past many years. We greatly appreciate your kind words on the level of service you’ve received from our team members. We strive to hire knowledgeable service technicians and we believe in continual employee training and development. Thank you for your recommendation and we look forward to serving your future heating and cooling needs.
Loree C.
08/2018
5.0
heating & air conditioning/hvac
+ -1 more
Hill Air has been servicing our HVAC needs for years. They are reliable, knowledgable and a pleasure to work with. It’s great to have a nice home, but that doesn’t mean anything if it is not heated, cooled or ventilated properly. Hill Air makes sure my home is comfortable and suits my lifestyle.
Description of Work: Installed new heating and air conditioning system, changed ductwork, routine maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Hill-Air Heating & Air Conditioning Inc
We appreciate your positive feedback on Hill-Air and the service we provided you. We work hard to provide professional and high-quality service to our customers. Thank you for your commitment to our excellent relationship. We look forward to serving your future HVAC needs.
Dale W.
08/2018
5.0
heating & air conditioning/hvac
+ -1 more
Very well. They did find an issue with the dual capacitor on the cooling unit. Made the repair at a reasonable cost.
Description of Work: Annual service check
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$339
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your positive review on your recent service with Hill-Air. We constantly review and keep our cost to a minimum in order to provide our clients with reasonable repair cost options. We look forward to serving your future heating and cooling needs.
Elias C.
08/2018
5.0
heating & air conditioning/hvac
+ -1 more
If you need an air conditioner or furnace (or both) replaced. These are your guys. They are punctual, hard working, and very dedicated. Very dependable and have your best interest in mind. I have had them come out to service my units over the course of 18 years and they always tell me what I need rather than trying to get me to purchase something else or replace this when I do not need it quite yet. Definitely guys that you can trust.
Description of Work: Replacement of air conditioner and furnace
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,500
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your recent positive review on Hill-Air. We are happy to hear our staff provided friendly, professional service through the entire process. Thank you for your future recommendations and we look forward to serving your future heating and cooling needs.
Heather B.
08/2018
5.0
heating & air conditioning/hvac
+ -1 more
Very through. Technician was here for a much longer time than we expected and gave us a through breakdown at the end of what he did, what we should do in the future and what will probably need replaced in the future.
Description of Work: Cleaning and check of AC and furnace. Furnace had a small drainage pipe clogged that was also replaced.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Hill-Air Heating & Air Conditioning Inc
We thank you for your positive review. We take pride in the level of commitment our service technicians display and that they strive to get the job done right. We are happy to hear they also provided insight and helpful knowledge as well. We look forward to serving your HVAC needs in the future.
John K.
08/2018
5.0
heating & air conditioning/hvac
+ -1 more
Excellent. I have been a satisfied customer of Hill-Air for the past 15 years. Hill-Air fixed our broken furnace back in December 2003. Hill-Air has been servicing our heating and air-conditioning systems ever since.
Description of Work: Preventive service on heating and air-conditioning systems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Hill-Air Heating & Air Conditioning Inc
We appreciate your commitment to Hill- Air for these many years. Thank you for your comments and allowing us to continue serving your future HVAC needs.
Sara G.
08/2018
5.0
heating & air conditioning/hvac
+ -1 more
Beyond expectations! Very knowledgeable staff and always willing to give pointers on how to maintain your unit.
Description of Work: Yearly maintence
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your positive comments about Hill-Air service. We look forward to serving your future HVAC needs.
Pete L.
08/2018
5.0
heating & air conditioning/hvac
+ -1 more
I had a scare with my AC when my unit froze. I was able to defrost it and realized it was a clogged filter. My bad. But I decided to call someone to do a checkup on my system. I had heard good things about Hill Air so I made appointment. The Hill Air technician was on time and was very pleasant. I am usually very hesitant to allow repairmen in my house when I am by myself but the technician put me at ease with his professionalism. He went through the checklist and gave me details about my system. He did not pressure me to buy new parts or upgrade my system. The technician showed me where my system was strong and where it had weaknesses. On top of that he showed me the costs associated with the service and it did not cost me an arm and a leg. I would HIGHLY RECOMMEND Hill Air. You will not be sorry.
Description of Work: AC unit check up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your positive comments on the recent service provided by Hill-Air. We believe in hiring well-trained technicians that won't charge you for anything you don't need. We thank you for your recommendation and look forward to servicing your heating and cooling needs in the future.
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Service Categories
Heating and Air Conditioning,
Natural Gas Lines
FAQ
Hill-Air Heating & Air Conditioning Inc is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 8:00 AM - 12:00 PM
Hill-Air Heating & Air Conditioning Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa