When it comes to indoor comfort, you and your family deserve only the best. But you also want a quality heating and air conditioning system that provides value as well as comfort. This is where Hill-Air Heating and Air Conditioning comes in. We’re proud of our years of service, providing residential and commercial customers alike with complete sales, service, and installation of high quality heating and air conditioning systems from Carrier. Our full service mechanical technicians are on the job quickly, thanks to our fleet of radio-dispatched trucks. And at Hill-Air Heating and Air Conditioning, we repair all makes and models. We offer 24 hour service and service in a 40-50 mile radius from Fairfield. Alternate Phone: (800) 475-7502 Fax: (513) 346-7501
We had our pre-paid furnace maintenance. Great service provided by Billy. He replaced the filter for our humidifier and checked the furnace. He was on time and finished quickly.
Description of Work: Furnance maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Hill-Air Heating & Air Conditioning Inc
[Member Name Removed] - Thank you for choosing Hill-Air for your furnace maintenance. We are pleased that Billy provided great and timely service! We look forward to continuing to serve your HVAC needs.
Carol C.
12/2018
5.0
heating & air conditioning/hvac
+ -1 more
Technician was on-time, professional, and friendly. He answered questions thoroughly. We have used this company several years now and we are always impressed with the level of professionalism. Techs always wear booties over their shoes when entering our home. There is never any trace of dirt when they leave.
Description of Work: Annual heating/ air conditional check-up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Hill-Air Heating & Air Conditioning Inc
We're glad we continue to make such a great impression! We look forward to providing you the same quality HVAC service in the future.
Letitia W.
12/2018
5.0
heating & air conditioning/hvac
+ -1 more
The tech gave us information to maintain the equipment outside of service calls.
Description of Work: Purchased a new air conditioner and furnace as well as maintenance package
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your positive review on the recent service provided by Hill-Air. We are happy to hear our team member could offer you practical solutions to maintain your equipment.
Jennifer E.
12/2018
5.0
heating & air conditioning/hvac
+ -1 more
Service was Excellent and the Technician, Billy, was so helpful and friendly
Description of Work: Yearly Furnace Service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for choosing Hill-Air for your furnace maintenance. We are pleased that Billy provided great and timely service! We look forward to continuing to serve your HVAC needs.
Carrie P.
12/2018
5.0
heating & air conditioning/hvac
+ -1 more
Hill-air has been doing service on our furnace & AC units since we bought our house. Always professional, and shows up as expected. If they are running late they call & give you an estimated time on when they should arrive. Justin is great at his job, and always explains everything when he's done. He will also make any recommendations for the next service. Always professional & courteous.
Description of Work: Winter service for Furnace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your positive review and your commitment to Hill-Air over these past many years. We strive to offer the best possible level of service and to be respectful of our clients time. Thank you for your kinds words on our team members and specifically on Justin. We appreciate your recommendation and we look forward to serving your future HVAC needs.
Cheryl F.
12/2018
5.0
heating & air conditioning/hvac
+ -1 more
We have been using Hill Air for about 4 years after they installed our air conditioning unit. We use their annual maintenance contract so just had our furnace check up. The technician arrived on time and did a thorough review. He even showed me how to change the filter on the humidifier. I appreciated the 8 AM appointment so I didn't have to wait all day.
Description of Work: Annual maintenance check for furnace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Hill-Air Heating & Air Conditioning Inc
We are happy to hear our team responded in a professional and timely manner to remedy your issue of no heat during this recent cold snap. We love hearing about our customer's experience and thank you for your kind review.
Rick D.
12/2018
5.0
heating & air conditioning/hvac
+ -1 more
I have been a customer of Hill-Air Heating & Air Conditioning for several years, and I have never been anything other than elated with the customer service experience! They have me as a customer and I have recommended them to neighbors numerous times. They are just that good!
Description of Work: Preventative Maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Hill-Air Heating & Air Conditioning Inc
We thank you for your years of commitment to Hill-Air and your positive review on the level of service we provide. We strive to provide solutions that will create lasting relationships. We are humbled by your kind words and recommendation. We look forward to serving your future heating and cooling needs.
Marty R.
12/2018
5.0
heating & air conditioning/hvac
+ -1 more
They've been very professional and knowledgeable throughout their services to my home. Can't complain. They do a great job.
Description of Work: Hill-Air installed my HVAC system and has been maintaining it for more than 14 years
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your positive review and your commitment to Hill-Air these past many years. We greatly appreciate your kind words on the level of service you've received from our team members. We strive to hire knowledgeable service technicians and we believe in continual employee training and development. Thank you for your recommendation and we look forward to serving your future heating and cooling needs.
Kelly S.
12/2018
5.0
heating & air conditioning/hvac
+ -1 more
The after hours technician was very helpful and the customer service representative called promptly the next morning to schedule a follow up appointment. The technicians, Billy and Austin, were very professional and informative They fixed the issue quickly and answered all my questions. I was very satisfied with my experience.
Description of Work: Service call on furnace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your positive review on Hill-Air and specifically on Billy and Austin. We are pleased to hear our team members provided a satisfying experience for you. Thank you for your recommendation and we look forward to serving your future heating and cooling needs.
Kathy G.
12/2018
5.0
heating & air conditioning/hvac
+ -1 more
Excellent service. Very knowledgeable.
Description of Work: check out our heating system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your positive review on the recent service Hill-Air provided. Thank you for your recommendation and we look forward to serving your future HVAC needs.
Gale R.
12/2018
5.0
heating & air conditioning/hvac
+ -1 more
We have a spring & fall maintenance agreement which works out great every year. They have a 2 hour service window so you don’t waste your day waiting on them to arrive. We have done business with them since we moved here 20 plus years ago. Highly recommend.
Description of Work: Fall maintenance
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your positive review and commitment to Hill-Air these past many years. We strive to hire excellent team members and providing our customers with superior service. We are also respectful of our clients time and we are happy to hear the time windows we give are helpful. We thank you for your recommendation and look forward to serving your future HVAC needs.
Janet U.
12/2018
5.0
heating & air conditioning/hvac
+ -1 more
Hill Air installed my furnace and air conditioner in my home when it was built and have serviced it for the last 16 years and have had nothing but good luck with them. They are very professional and the technicians are very knowledgeable. I would recommend them to anyone. After 16 years this year I had to replace a part that had a cost of 250.00. They explained if I had it replaced today it was cheaper than if they had to come back.
Description of Work: Furnace yearly service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your positive review and commitment to Hill-Air over these past many years. We are pleased to hear your comments on the professional service you received and professionalism of our team members. We look forward to serving your future HVAC needs. We appreciate your recommendations.
Angeline P.
12/2018
5.0
heating & air conditioning/hvac
+ -1 more
Great. very professional, even covered their shoes. Everything was good and covered by the yearly maintenance agreement.
Description of Work: Yearly winter inspection for the furnace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your positive review on Hill-Air and our team members. We continually review our price value in order to offer the best possible products and services at the most reasonable prices. We are happy to hear you are taking advantage of the service plans we have available. Thank you for your recommendation and we look forward to serving your future HVAC needs.
William D.
11/2018
5.0
heating & air conditioning/hvac
+ -1 more
The installation and service was excellent! I would definitely recommend.
Description of Work: Install of 2 new furnace and a/c units.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your positive review. We appreciate your recommendation and look forward to serving your future HVAC needs.
Amy H.
11/2018
5.0
heating & air conditioning/hvac
+ -1 more
The maintenance check and cleaning went very well. Our technician was very nice and knowledgeable and he was able to easily resolve an issue we were having with our humidifier. Have recommended them many times to family and friends.
Description of Work: Annual furnace maintenance
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your positive review on Hill-Air. We are happy to hear your comments regarding your experience with the products and services we provide. We appreciate your recommendation and continuous commitment to Hill-Air.
Barb G.
11/2018
5.0
heating & air conditioning/hvac
+ -1 more
Hil-Air installed my heating and air system when I built my home in 2016. They have performed maintenance twice a year since. Their prices are very reasonable. They are very professional and answer all my questions. I really appreciate the time they take to explain what they have done and the benefits of performing maintenance on my system. Thank you Hil-Air!
Description of Work: heating and air conditioning system maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your positive review on Hill-Air and our team members. We are pleased to hear you are taking advantage of the service plans we offer. We strive to offer the highest service level possible and to inform our clients of all pertinent information regarding their system. We look forward to serving your future HVAC needs and your recommendations.
Paul V.
11/2018
5.0
heating & air conditioning/hvac
+ -1 more
Hill-air technician replaced a defective humidifier valve. Great job and finished work looks great. Cleaned up after the work.
Description of Work: Replace defective humidifier valve
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your positive review on Hill-Air and our team. We look forward to serving your future HVAC needs and your recommendations.
Description of Work: Heat Pump & A/C unit service & replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your positive review on Hill-Air. We look forward to serving your future HVAC needs and your recommendations.
Danielle F.
11/2018
5.0
heating & air conditioning/hvac
+ -1 more
It went great they arrived in a timely manner and got everything taken care of for our company.
Description of Work: service on furnace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$211
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your positive review on Hill-Air and our team members. We look forward to serving your future HVAC needs and your recommendations.
Jerry L.
11/2018
5.0
heating & air conditioning/hvac
+ -1 more
Over 15+yrs they’ve done my tuneups. I bought the system from them. Their service has always been easy to setup, arriving on time, and quality technicians explained concerns or potential future issues to prepare for. Price can’t always be the deciding factor, it’s the whole package and consistency over time. They’ve improved over the years, from what then wouldve been excellent!
Description of Work: Preventive Maintence
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your commitment to Hill-Air over these past many years. We are pleased to hear you have benefited from the service plans we offer. We strive to provide the highest level possible of service to each client. We are thankful for your positive comments regarding the service Hill-Air has provided you over these past years. We thank you for your recommendation and look forward to serving your future HVAC needs.
Karen P.
11/2018
5.0
heating & air conditioning/hvac
+ -1 more
Very well. The technician, Justin, was knowledgeable and thorough. As always he was courteous and friendly. I have used Hill-Air for many years without one complaint.
Description of Work: Maintenance to get equipment ready for winter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your review on Hill-Air. We appreciate your feedback.
Dennis P.
11/2018
4.0
heating & air conditioning/hvac
+ -1 more
One of the few times Hill Air sent a technician that I thought was more than competent. Fixed my furnace with minimal cost and provided an honest review of the issue and fix. If you must use Hill Air for a repair, ask for Chris.
Description of Work: Repaired nonworking furnace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your review on Hill-Air. We appreciate your feedback on our staff and their honesty. We look forward to serving your future HVAC needs.
Cheryl R.
11/2018
5.0
heating & air conditioning/hvac
+ -1 more
No heat and its freezing out. Chris came out and got the heat working but before he left it went off again. He went right back down and started to track down the problem. Short story we need a new furnace but Chris called the salesman and he came out tonight. We had Chris on other problems we've had he is always very nice and professional.
Description of Work: Furnace not working
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Hill-Air Heating & Air Conditioning Inc
We are happy to hear our team responded in a professional and timely manner to remedy your issue of no heat during this recent cold snap. We love hearing about our customer's experience and thank you for your kind review on Chris.
Brenda H.
11/2018
5.0
heating & air conditioning/hvac
+ -1 more
Hill-Air Heating & Air Conditioning just put a system in my home and I am very pleased with the whole system. It was a pleasant experience. The workers were very polite and efficient . They worked well together and cleaned up after themselves then swept out my garage which needed it before they came and they had not gotten it dirty.
Description of Work: New Hvac system humidifer and air purifier
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for sharing your positive review regarding your recent experience with Hill-Air. We appreciate your recommendation and look forward to serving your future HVAC needs.
Tom B.
11/2018
5.0
heating & air conditioning/hvac
+ -1 more
Hill-Air is extremely professional and always prompt. Chris K., our service tech, does an awesome job of explaining everything he's doing and why. Never in a hurry and always willing to go the extra mile. We are very happy.
Description of Work: Yearly Heating Check up. with Cooling in spring included in the cost.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Response from Hill-Air Heating & Air Conditioning Inc
Thank you for your continuous commitment to Hill-Air. We thank you for your positive review on Hill-Air and specifically Chris. We look forward to serving your future HVAC needs.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Natural Gas Lines
FAQ
Hill-Air Heating & Air Conditioning Inc is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 8:00 AM - 12:00 PM
Hill-Air Heating & Air Conditioning Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa