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PCFIXME!

Computer Repair, Computer Sales, Computer Training

About us

After hours emergency repair available! PCFIXME! is a Northeast Ohio PC Repair and Service business specializing in fixing your computer and getting it back to you quickly! Whether at your place, in our shop or via Remote Desktop, we can diagnose and fix your computers and get you back up and running quickly. Virus removal, computer setup, laptop and desktop repairs and sales only scratch the surface of our skill set. No matter the issue, we'll give you a free diagnostic! Not only that, but most jobs have a turn-around of 24hrs so you will be back up and running with minimum delay. Emergency and after hours Phone Number: (440) 378-0600. Our Facebook page: https://www.facebook.com/pages/Pcfixme/231399720326918 Website: http://www.pcfixmeohio.com/

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

Virus Removal, Hardware Upgrades, Windows Installation, Laptop LCD Screen Replacement, Laptop DC Jack Repair, Desktop Repair, Remote Desktop, Computer Optimization, Data Back Up And Recovery, Motherboard Replacement, Power Supply Replacement, Computer Sales, Windows Error Repair, Computer Recycling

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.039 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-39 of 39 reviews

Rose E G.
07/2016
5.0
computer repair
  + -1 more
I had used PCFixMe before so I am a returning customer. The services are very reasonably priced and Marty stands by his work. HIs remote service link saves time and money. He is very efficient and knowledgeable.
Description of Work: Marty used a remote link of fix one of my computers. The screen kept freezing after printing. He solved the problem so I didn't have to restart my computer every time I printed from the Yahoo Finance page.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$53.5

Ray J M.
07/2016
5.0
computer repair
  + -1 more
Superb job -- was done in a very quick time frame -- price was excellent -- laptop ran fantastic after repairs. Would absolutely use this service again when computer repair is needed without a second thought.
Description of Work: Replaced power cord port cleaned up laptop to run faster.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Kathy E.
07/2016
5.0
computer repair
  + -1 more
PC FIX ME! is a great place to go if you want a trustworthy and knowledgeable guy that will give you his best price and fix your computer if it can be fixed. I immediately could tell he was someone who not only knew his stuff but was also there to help save me money too!
Description of Work: Fixed the motherboard on my laptop computer. Was very happy with Marty and the speed at which he determined the issue at hand and he made every effort to get the best price for the part that was needed. Felt extremely comfortable with his abilities and would recommend him to anyone in need of any electronics help.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Meghan M.
07/2016
5.0
computer repair
  + -1 more
I had recently gone to Florida with my son to see Winter and Hope, the dolphins from Dolphin Tale. After uploading 1000+ photos to my computer it crashed. I lost ALL my photos. I was devistated. After having multiple places try and retrieve the photos with no success, I found Marty. After several days, and what I'm sure was a lot of hours of searching, he was able to recover the photos in time for me to create my son a memory book of our trip for Christmas. He was kind and prompt and communicated with me through out the process. He said he would only charge me of he could find the photos which is why I let him try after so many other people had tried without success. I'm so glad he found them. It was the best gift I could have gotten.
Description of Work: Marty retrieved pictures off a damaged hard drive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Bill F.
07/2016
5.0
computer repair
  + -1 more
I have been working with Marty for several years now. He accessed my computer remotely and took care of the constant messages from Windows 10. He checked my security to make sure that it was updated. As I switched to Firefox Marty answered all of my questions via email. I also took a zip drive that I was having trouble with to Marty and he walked me thru the procedure. We have been customers of Marty's for several years now and find him to respond quickly to our needs and answer all of our questions. Marty's price are reasonable. I would highly recommend him for any computer issues.
Description of Work: Windows 10 kept trying to download on my computer. It kept giving dates that it would download. This was interfering with my security scan. I was also trying to switch from Internet Explorer to Firefox or Chrome. He removed the constant upgrade notices from windows 10 and made sure that my security was updated; he also walked me thru the process of downloading Firefox.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$53

Heather V.
07/2016
5.0
computer repair
  + -1 more
My laptop crashed and when I tried to turn it on the Windows logo would not appear and it would not get past a black screen. I took it to the nearest "big box" chain store where they told me my hard drive was shot and I would need to replace it. When they attempted to do data recovery it was unsuccessful and they told me they would have to send it out for a minimum of $500. As that was a lot of money to put into a 5+ year old laptop, I told them I would need to think about it and proceeded to search for other professionals to help me. I had a few people tell me to find someone who specialized in data recovery and that they wouldn't look at it. I found Marty on Thumbtack and he offered to look at my laptop for a free consultation (his standard operating procedure). He made my week by being able to bring up my profile and all of my documents, etc. on the first try! He transferred the data to my external hard drive and even kept a copy of my data on his server until I was sure everything had transferred. He was very professional and the cost was very reasonable. I will be bringing all future computer problems to him, as well as recommending him to anyone I know who runs into computer problems.
Description of Work: Recovered my data on my hard drive and transferred it to an external hard drive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$64.2

laurie D.
07/2016
5.0
computer repair
  + -1 more
I took my laptop in to PCFIXME to have my laptop fixed. The owner gave me a great price! I calledd around to a few other repair shops and received much higher prices. The owner fixed my laptop in a timely fashion and was very professiona, and.... there were no surprise fees like other repair shops. This is where I will be taking my computers in the future in the event i need any repairs on the hardware or software.
Description of Work: Fixed broken laptop

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Edward P.
07/2016
5.0
computer repair
  + -1 more
I had called PCFIXME,MARTY WILLIAMS [ sent him an e-mail ] this was on a Saturday and I didn't think he was there,within a couple hrs. he got back to me.I told him what the problem was,and he fixed it within a couple minutes,I had been dealing with PCFIXME for about three years now and have reccommened him to several of my friends.I guess the thing that impressed me most,was he is easy to talk to and knows computors.And being a Vet and a Senior citizen,I received a discount.Personally,I'd give him five stars.
Description of Work: I was having problems with the computer,kept cutting out on me,PCFIXME corrected the problem remotely

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Greg O.
07/2016
5.0
computer repair
  + -1 more
Very prompt and professional. We made an appointment to meet at his shop and Marty's looked at the computer, made a provisional diagnosis and told me how much it would cost. it was ready to go about 24 hours later. He also gave me some free tips on some freeware that has been helpful.
Description of Work: Repaired daughter's laptop; on an earlier occasion he fixed a PC.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Rob L.
07/2016
5.0
computer repair
  + -1 more
Marty diagnosed the problem and ordered the part in a timely manner. He kept the cost to a minimum and has a very positive demeanor. Very satisfied.
Description of Work: Replaced logic board.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$187

miki S.
06/2016
5.0
computer repair
  + -1 more
I have been to other computer companies and they have been slow to get back to me with information and slow to get my computer back. Marty has solved my personal and company computer issues the first time I brought them in. I am extremely confident with him working on any of my computers. He is very informative and helpful.
Description of Work: PC Fix Me is great. Marty is always available to answer questions. He has worked on my computer several times, for several different issues, and he has always gotten my computer back to me within a couple of days. He is very professional and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

terry C.
06/2016
5.0
computer repair
  + -1 more
My system is running faster and I have the security knowing there is nothing hidden or running in the background that should not be. I have a better virus protection!
Description of Work: I trust Marty's knowledge and professionalism and give him remote access to check my computer. He has done virus clean ups, optimizing my system, helped me fix email issues and removed malware. He suggested a better virus protection than what I had that is free, uploaded and it for me. He also backs up my system yearly for me. Marty is always available via email or phone. Marty is efficient and quick to respond - usually within the hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Joann S.
06/2016
5.0
computer repair
  + -1 more
My computer would freeze up; couldn't do anything but shut it off manually. The owner worked remotely on it and was able to clean up all the junk that sneaked into it. He reset when the updates were installed so it would not interfere with normal daily operation. He also reset my search engine and the way my email accounts appear. Perfectly satisfied. This guy really knows his stuff. This is not the first time I have used this service. Will never go anywhere else for tech support/repair. Highly recommended!!
Description of Work: Completely frozen up computer was put back into working order --- perfectly!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Sharon M.
06/2016
5.0
computer repair
  + -1 more
Marty removed the malware and gave my computer/printer some tweaks and I was ready to go the next day. I appreciated the quick service and his patience in explaining how I might organize my files better. Will definitely return for any future problems I have.
Description of Work: Marty diagnosed the problems that made my computer run slowly and also prevented me from typing and printing in/from Word. I was asked to print addresses on envelopes so I needed my computer to work immediately.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75
    • 1
    • 2(current)

Contact information

34900 Lakeshore Blvd # 104, Eastlake, OH 44095

http://www.pcfixmeohio.com

Service hours

Monday:
6:00 PM - 8:00 PM
Tuesday:
6:00 PM - 8:00 PM
Thursday:
9:00 AM - 12:00 PM
Friday:
9:00 AM - 12:00 PM

Licensing

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Sales,
Computer Training

FAQ

PCFIXME! is currently rated 5 overall out of 5.

Monday: 6:00 PM - 8:00 PM

Tuesday: 6:00 PM - 8:00 PM

Thursday: 9:00 AM - 12:00 PM

Friday: 9:00 AM - 12:00 PM

PCFIXME! accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, PCFIXME! offers free project estimates.
No, PCFIXME! does not offer eco-friendly accreditations.
No, PCFIXME! does not offer a senior discount.
Yes, PCFIXME! offers emergency services.
Yes, PCFIXME! offers warranties.
PCFIXME! offers the following services: Virus Removal, Hardware Upgrades, Windows Installation, Laptop LCD Screen Replacement, Laptop DC Jack Repair, Desktop Repair, Remote Desktop, Computer Optimization, Data Back Up And Recovery, Motherboard Replacement, Power Supply Replacement, Computer Sales, Windows Error Repair, Computer Recycling

Contact information

34900 Lakeshore Blvd # 104, Eastlake, OH 44095

http://www.pcfixmeohio.com

Service hours

Monday:
6:00 PM - 8:00 PM
Tuesday:
6:00 PM - 8:00 PM
Thursday:
9:00 AM - 12:00 PM
Friday:
9:00 AM - 12:00 PM