The Wildlife Control Company Inc

We contacted this company for skunk removal. We should have asked more questions because had we understood more, we would have not used the services offered to get rid of a skunk. We were not aware that Ohio law requires that any wild animal trapped, including raccoons, must be euthanized. We learned this when the company appeared to install traps. At that point, we had already incurred a nonrefundable $169 (less 10% Angie's List discount) fee just for the site visit. We also later learned that other companies offer a flat rate for services rather than a per-animal rate. With this service, you essentially have an open checkbook to pay $69 for any wild animal that wanders into the trap. Since skunks are pretty smart, you might spend a huge amount of money trapping animals and never get what you're after. This service certainly makes sense if you have an animal trapped in your home. But if you live, as we do, in a ravine area, and are simply after a skunk, it makes no sense at all. I wish the company had explained this.

The gentleman who answered the phone (owner, I'm assuming) spent at least 15 minutes discussing my issue. Not only did he provide helpful information, he also confirmed the "diagnosis" from another provider and was complimentary of their work. This never happens! He was very knowledgeable and was willing to share. I am not using this company for this particular situation but will use them in the future if I have a need and recommend them based on my fantastic experience today.

I think that they were right. I think that the bats were probably just hanging out. I haven't seen anymore evidence of bats. It was fine. I thought it was a little pricey. He was here for maybe 10 minutes. I appreciated that he filled in the silicone but that's just their service fee but for him putting in the silicone was kind of a quote and quote favor but considering that they just come out and they look for 10 minutes and say the problem, I thought that was pretty pricey. I would probably look around to see if I could find somebody cheaper but if everybody is about the same, I would call them again.

Very pleasant and professional. I don't recall how much I paid but it was expensive.

I think obviously the price was I disliked because once they got, there wasn't like a come out and gave a quote. It was like bottom line price type thing. It was just straight price, they fixed it no matter what they did. It wasn't Dirk himself. It was one of his workers. He put the flashing up over the vent so the birds would stop getting in and that was it. There were birds getting in but when he went up there, there is nothing up there at that time. They did do what I asked them to do. Like I said, I just think the price was a little high, but that's it.

Possible animal in attic. Noise heard several days ago lasting about 15 minutes. Nate went up on our roof and did inspection. No indication that animal could get into attic. Probable cause was bird caught in metal chimney that managed to get free. The service call price is good for 30 days. Which we appreciate in the event we hear again.

went ok, except the snake didn't show up while Dirk was there. He searched all areas of the basement for the snake. Ended up leaving a disposable trap for the snake. He inspected the house for entry points for critters, and made recommendations to stop entry into the house. I thought was on the expensive side for he was only at the house for about 45 minutes, and would charge an additional $69 to pick up the snake if requested.

I called on a Wednesday evening after seeing the groundhogr un into a NEW hole right up against my house. I'd seen the critter running around my yard and under the deck, but the final straw was when he dug a burrow against the foundation of the house. It was almost 6pm when I left a distraught message on their machine. I hadn't started with Angie's List. I started with the bug place that I used when I first moved into the house (that I found here on Angie's List). They directed me to Wildlife Control Company...I read their reviews as I was calling them. Within 15 mins I got a call back. They wanted to come out the next day, which was fine...but I work during the day and I couldn't come home to meet them. They came out to set the traps wthout me. They walked me through their plan and told me what I needed to do-- including clearly explaining about calling the catch/no catch line each morning. When I got home that evening the the trap was empty and the same thing the next morning, but Thursday I came home a bit early and the critter was in the cage under the bay window munching on an apple and stinking up my backyard! (Who knew how icky groundhogs smell!!!) They picked up the varmit in a timely manner and re-set the traps to be sure there were no other critters roaming around. They left them baited for 4 more days and when nothing was caught they came and picked up the traps -- no questions asked. The provided outstanding service in a timely manner with the utmost respect for my time/schedule!

They did a good job and were easy to work with

Awesome experience. Very knowledgable about the problem and honest about the solution. He could have sealed the spot where the birds were getting in and charged me more, but told me the truth that the roof needed fixed and that they would just get in again, and didn't charge me the full service fee. He worked with the roofing company and explained what needed to be done.

The company did trap a critter, but that's all they did correctly. We moved shortly thereafter and had our mail forwarded in January 2011. We renewed mail forwarding in June of 2011 to be sure nothing fell through the cracks. Today, April 11, 2014, we received a letter from a collection agency claiming we owe $166.81, including $19.50 in interest. We have never seen a bill; we would never fail to pay a contractor. Shocked, I called the owner, Dirk Shearer, who told me he didn't have access to any records because he wasn't in his office, and that I should contact the collections agency because our bill was "six months old." We used this company 3 years ago, so I wondered if they had the right family. I told him I wanted to understand what happened through him since he's the person we hired. He refused. If this company had billed us in 2010-2011 their bill would have been forwarded. I don't know if the bill is accurate because I don't have a copy. Our phone number is publicly listed, our new address is public information--if he had billed us his bill would have been returned. Really shoddy customer care. As a small business owner I always give preference to local professionals, but this was a mistake. Choose another provider.

The animals are back and I sure can`t afford repeatedly having professional wildlife control persons to alter my problems. this company,however, was A-1 in every capacity

After 2 weeks, they didn't catch anything. They said they "now believe the sounds are from either rats or mice, and we don't catch those, and you will have to contact a different company" ... but then they still charged me for basically doing nothing. They people I talked to were nice enough ... but they are definitely NOT a result oriented company.

They were courteous, professional, and willing to come the day of. The price seemed just a tad high, but I think it is ballpark to what other companies would charge for the same. Luckily, the birds were not there at the time, so they didn't need to remove any birds.

From the first call, the company was professional and responsive to the problem. They respectfully listened to my concerns and clearly answered my questions about the process of trapping, animal exclusion and cleanup. They called ahead and arrived on time. They thoroughly inspected my basement to determine the point of entry and sealed it off. Then the technician set traps inside and outside, explaining the mechanism. The possum was caught the first night and removed promptly the next day. The traps were left in place for several days to ensure that a second animal was not present. I was very satisfied with the trapping/capture/removal service. Although they provided an estimate for further exclusion, I opted to use another service provider for that piece of the project. I definitely would recomment their removal service.

very professional -- answered questions about procedures and billing.

The geese ate the treatment. The gentleman came back, and put twine across the yard. It worked! He did not charge me. I would use them again.

Three traps were set on a daily basis. We checked the traps each morning and called Wildlife Control if there was a catch or if the traps had been disturbed and required resetting. They would come pull out the varmet or reset the traps as necessary. We were charged for each animal caught which got a little pricey. But then again, they had to contend with three skunks, a raccoon and several ferrel cats. Wildlife advised us up front how they worked and the charges entailed. They were professional in their dealings with us, very knowledgeable, responsive and easy to work with. I'd recommend them to anyone.

They set traps and cought the racoon the first day - no squirrels though. I had to call each morning and report the status of the traps. They came and took the racoon as advertised. Had the traps set for three days, then they removed them. All went very well. The only complaint is that I thought the service was expensive - even though their prices compared to other companies preforming this service.

Neighbor reported that sparrows were flying in and out of the louver opening in our attic. Called Wildlife Control immediately and the following day Nate arrived and screened the louver and removed the nesting materials in our attic. The cost seemed a bit steep but am confident that the job was well done and the screening was of the highest quality.

It went great!! They called me at work to let me know that they were on their way to my home. I met them there and they had already removed the nest that was in my soffet on the back of the house. He put screws in the soffet to repair the board that came loose. He also looked all around my house to make sure there were no other nest problems. He showed me a vent that should have a cap on it to keep the birds out so I had him put the cap on it. Serviceman was friendly and professional.

Had them come out 2 months ago to inspect scratching sounds in the attic. Found it was squirrels trying to get in. Happened again and they informed me they updated the service fee to $189 from $79. Too high in my opinion but overall did what they said they would.

The last thing I expected that I would need to do was remove a groundhog from my property. I invite all types of wildlife into my yard but I had to draw the line at burrowing next to my house foundation. I noticed the burrow on a Thursday and spent that night researching companies on Angie's List. I contacted The Wildlife Control Co first thing on Friday. Dirk said that he could have someone out the following Monday/Tuesday. I asked whether someone was available that Friday and he said he would see if someone could come out that day. Dirk then explained the pricing which seemed reasonable to me. Nate came out by 1PM ! He recommended a trap that would be set close to the entrance of the burrow. The trap was baited and in less than an hour, the ground hog was caught ! I was so relieved (although I hated to have to trap the groundhog). I immediately called Dirk and asked whether someone could come out still on Friday to remove the groundhog. Within two hours, another wildlife tech. came and removed the groundhog. Since I did not know if I had more than one groundhog, the tech. reset the trap. Overnight Friday a racoon was caught in the trap which Wildlife Control picked up by 10:30AM on Saturday. They have a process where you call by 8AM to report whether anything is in the trap and whether you need more bait. Newspaper was also placed in the burrow entrance - if it was moved then I would know I had another groundhog (in case the trap did not capture another groundhog). I did not want to trap anything other than the groundhog so I undid the trap for Saturday night. Since I felt that I only had the one groundhog I asked that Wildlife Control pick up their trap on Sunday. I would defintely contact Wildlife Control again if needed (but I hope that I don't !). Thanks Wildlife Control for your prompt attention to my problem !!

He did a good job of removing the squirrels humanely, but I felt as though his pricing was somewhat excessive.

Had a problem with birds and nests built on and behind some trim work on the front of the house. There were so many that the early morning noise made it impossible to sleep past 4:30 if the windows were open. I called Wildlife Control Co. They came out the following day, evaluated the situation, and provided a solution and estimate. I approved the estimate. They then ordered the materials and completed the work the following week. I thought the price was a bit high... but then again, labor costs are too high for everything.