The Wildlife Control Company Inc

I can't thank Dirk enough for helping us out when we needed it! He went out of his way to find a solution to take care of our critter problem when there was no one else who could. JW, one of his crew, was also great to work with! He was very personable and thoughtful and cares about wildlife, which is important to us. I highly recommend Dirk and his team - thanks again, guys!

I saw several holes in my front yard with animal movement in one. I was concerned because I thought they might be squirrels. There was (and to date) no activity in my home. I called one company and told them I suspected squirrels and they wanted an exorbitant price just to come over and do an inspection. On May 20th, I called The Wildlife Control Company and spoke to Dirk. He told me they were rabbits and not squirrels and not to worry that they would go away in a few weeks at most. He said that he didn't have to come over unless I wanted to waste my money. I really appreciate Dirk's honesty. If I do have an animal removal issue in the future, I know who to call. Thanks Dirk!

He went over the pricing with me and came out in two days. He inspected around the whole house and found another area, a woodpecker damaged hole, that needed repairs as well. I agreed to have him work on that area as well and he was very prepared and took action right there. The estimate was very detailed and had no surprises. He also gave his phone number and remained available 24 hours if something came up. He was very responsive, competent, very efficiently organized, was very prompt, and in 4 days he had the problems resolved. He was a very nice person, very accommodating, and I would highly recommend him.

All went very well. I knew of Dirk's work from the first job and that was so great that I did not hesitate to call on him again when we found the remains of a deer in our yard. I knew he would be able to help me. I would call on this company again. They are very professional and prompt with solutions to your petty problems.

I was extremely pleased with the services of this company. Dirk, the owner, looked at the roof, set the traps, evacuated the squirrels and then patched the opening. I have had this problem in the past but this is the first time it has been solved. I would highly recommend this company to anyone!

Didn't catch any skunks. Got one possum. Weather turned cold. Will resume trapping in warmer weather.

I don’t know the cost, my wife paid it. They did fine. I wasn’t involved in the initial call or that, I was just doing the reporting on a day basis on whether or not there was a catch. It went fine. To get all the squirrels, it took close to a month and a half. It was easy to call in every morning and report, I appreciated that. It saved the money on them having to come out to take a look at the traps.

Wildlife Control placed a trap near the hole which we checked every day to see if an animal had been caught. We called every day to report whether there had been a capture or not. After about a week, a squirrel was caught. Wildlife Control came during the day to remove and release far away. After about a week with no additional captures, they removed trap and patched the hole.

The Wildlife Removal Company was hired to inspect animal scratching from inside bedroom wall. An estimate of $189 service fee and $69 per animal fee was provided during initial phone call and at the time the owner visited the site. The service fee was to cover the on site inspection and animal removal for a period of 30 days. No written estimate or other information is provided. I was told I'd receive a copy of statement and breakout of services rendered upon completion. However, when the owner visited my site, the inspection was merely a speculation based on what could be seen from the outside of my home from the ground. The owner pointed out a visible hole in my roof that could be seen from below, also raccoon prints on a neighbor's water spout and what he believed to be their path to my roof. The conclusion or plan was to then set one raccoon trap along side my neighbors home where the path was suspected. However, neither my roof or attic was ever inspected in order to determine entry points, activity, or to verify the depth of the issue in order to arrive at a solution. I expressed my concerns multiple times in this matter, requesting my roof and attic area be inspected to no avail. My calls and messages were rarely acknowledged or addressed. The placement of the trap was in an area that could easily attract non target animals. Three raccoons were caught using the company's trapping techniques, but there is no guarantee that those animals they charge $69 per catch are actually even the problem animals or random animals in the neighborhood that appreciated the bait snack. Yet this was the only method initiated by this company which would prove highly expensive and ineffective when the source of issue and entry points not thoroughly investigated. There was a period of 4-5 days were no activity could be heard. The company was provided this information through the daily 'catch or no catch' hotline. At this point I inquired if we would move on to the next steps in inspection and sealing entry point but received no response. However, a couple days after that, the scratching was back and I noticed the trap was removed without my knowledge or consent. After finally getting in touch with the owner, I was informed the trap was removed based on my message (now almost a week ago) that I didn't hear any sound, but that the trap would be reinstalled. We were now at the start of week #3 and there was no indication my roof or attic would ever be inspected. I was given excuses how the attic may be unsafe since the animals may be aggressive or due to weak floor boards and how the roof also presented dangers and the other specialist wasn't fond of heights. Instead the owner offered to do the 'paper test' where the assumed entry hole would be stuffed with paper and monitored for movement/disturbance which would indicate the animals were still present. Two days later, still no trap, no paper, no communication. At this point I decided best to terminate services with this company and start over with a new one (who by the way were very professional and performed a THOROUGH inspection for less than half the fee of the Wildlife Control Company and discovered the true entry point on my roof and nesting area in my home). I was highly dissatisfied with the service I was provided and believe this company did not perform with due diligence and integrity. It seems the goal was to do the least amount of work possible while making as much money as possible in animal collection fees by simply setting out a trap and catching who knows what from where. This gives customers a false elusion that progress is being made when they may in fact be left with the same issue after paying a hefty bill due to negligence. Given the inadequate service I received in the areas of communication and the lack of a thorough inspection/approach, I believe a $189 service fee + $69 per catch is highly unreasonable and unethical. A big waste of time and money.

They got rid of two squirrels. They honored a discount for me. It still cost a lot of money for me for the work that they did.

They did so much to set up. They caught two of them.

Recommended by our pest control company. Dirk was professional and punctual. He indicated there was a fee of $189 just to do the inspection for bats. Of the three quotes we got his was the most expensive service for the least amount of work. In fact, it was cheaper to go with another company AND pay this inspection fee AND we still got more work completed. His verbal "ballpark" estimate was significantly less than his written estimate. The written estimate was fiddled with spelling mistakes. I would not recommend him.

They informed me there was no access to replace pipe, yet they charged me full price, 268. Didn't give me invoice, told it will dipole by mail, it still didn't come yet. I don't have detailed info what service I was charged 268 for. Same day there was no sound the next day I heard babies cry and their mom was outside crazy . I called them right away but they were not available same day and next morning I was not their first priority still. I ended up climbing the ladder myself and removed the cover. Luckily mom came back, babies survived. After I did that , they came without phone call and they disturbed the nest from outside again, knocked on my door and let me know there was nothing they could do , after they left, they scared little ones, caused them move deeper inside the vent, one of them moved directly over my restroom, I was relieved later when it found its way back to the nest and mom was feeding them.All this experience caused so much distress for us, especially for my daughter. I also ended up with some scratches on my hands after climbing the ladder and using screwdriver to remove the cover . I normally afraid of heights , don't use ladders , especially tools while on ladder. but this time it had to be done and they were not available to save the birds. Also I called them asking for some money back, I was told ' absolutely not!'. After cover was removed and babies survived, my restroom smelled bad, there was concern of disease and noise. I ended up not knowing what to do next,after googling, found a good company A All Animal Control/ 6144847072. They were very punctual, inspected situation and gave me professional advise to wait till babies leave the nest, run air to encourage them to leave. They just came back today, 6/1/2016, the babies were out, used vacuum , disinfected , removed most of nest they could, put cover one with better quality screws. They were very professional and polite, and even apologetic after I shared the info, they apologized for their fellows by this type of business and even offered good discount for this! I am grateful to A All Animal Control. I know who to call next time.

I showed the technician where raccoons where getting into the walls through the kitchen exhaust vent. This was 8 years ago. The tech put traps on the ground under the vent and successfully trapped some animals. A second tech took over at the owner's suggestion. He said the animals were getting in via the roof vent, not the kitchen vent. He said he was more experienced than the first tech and found animal footprints on the roof. He relocated the traps and caught more animals. He installed a ;heavy screen over the attic power vent, but I was not satisfied since the screen was visible from the front of my house. When I complained to the owner, I was told there would be an additional charge. I objected to that and was not charged. After the work was completed, I noticed that some of my stucco was chipped where traps were set. I never mentioned this to them since the invoice states "Not responsible for damages..." Breakdown of charges: $170 for service fee with senior discount. $69 per animal removed. $150 for the attic fan guard.

cages were put on the ground not where they were getting into the attic so it was impossible to know if offending animals were caught. the cost of disposing of each trapped animal was not clearly explained. I also thought that the control company would remove the cages when they caught the most likely offending animals. The cost per animal was quite high $69. if I had known how expensive each animal was I would have stopped at 2. they also said they would clean up and repair damage in the attic. It took several calls to the office to get them to come look at the attic. it was 2 months later. the estimate for the work seemed quite high and I felt that I had already paid an excessive amount of money so I got a second estimate from a regular insulation company. they were able to do all the work for less than half the estimate from Wildlife Control. If they did not want to do the cleanup they should have told me up front. They were either hoping I would not get another estimate or they really do not want to do that kind of work. I would strongly suggest contacting more than one of these companies to get more than one estimate. I feel taken advantage of.

I will go on to next exterminator. Ironically - this is the first time I used Angie's List. The firm had an "A" rating and I am a little surprised at how they handled this call.

They were easy to work with, especially their call in system to avoid extra cost if no animal trapped the night before. When we did capture an animal they were prompt at removing it and resetting the trap. We had one raccoon that decided to nap through the day right by our front door. This is unacceptable as we have 2 young children. The WCC technician came out and removed it quickly and efficiently.

Called in the morning that we had what looked to be an ill raccoon on our front porch. Got called back in a couple of hours and described the situation. He said that it sounded like distemper and was on the way. Got here quickly and captured the raccoon within a minute or two. Incredibly quick and efficient.

They were friendly and efficient. They removed 2 groundhogs, 2 racoons, and 1 possum in 6 days. We were initially interested in removing the groundhogs, and those were caught within the first 2 days. The other 3 animals were caught while we were continuing to monitor for more groundhogs. We could have chosen to have the other animals released back onto our property if we so desired, but didn't. After we felt certain the groundhog problem was taken care of, we asked them to remove the traps/cages on the 7th day and they did. They then invoiced us promptly.

The swifts are a protected species, so we must wait for them to leave on their own. That information is all that I received for my $181.68.The fee included no other service such as removing the nest and mess later or capping the chimney. Five minutes and $181.68 poorer, I still have swifts in the chimney and a future chimney cleaning and capping cost of approximately $250 from another company. He told me over the phone about the $169 charge (tax added later), yet he was vague about just what that charge covered. Basically, he made $169 for five minutes of expert information. Not bad wages per hour!

I only got the job done today, but it went well. I'll be checking it periodically over the next few weeks to see if birds are getting back in, but it looks like the job was well done. It was hard work on a hot day and took 4 hours. Nate was very courteous, and walked through what he was going to do beforehand, then showed me his work afterwards. I chose this company over another because they were able to inspect and do the job in the same day.

The owner worked around my schedule as far as evaluating the situation and setting up the trap. He went over the costs. It was a very costly service, given the number of kits, but I can't say there were any surprise fees or costs. The technicians always went over the our options when they stopped by for a catch. Already recommended them to a neighbor.

Within hours after we called, Mr. Shearer interrupted his weekend at his daughter's track meet, to remove the deer. He was very accommodating, professional and well spoken and removed the deer without harming any landscaping. The odor was overpowering, but Mr. Shearer handled the removal efficiently and quickly. His charge was more than reasonable. If we could give him an A++, we would!

Update after the Company's Response: To clarify Dirk?s (Owner of Wildlife Control) rebuttal, we used his company once before several years ago. Both Dirk and my wife felt my initial overall rating (of "C - Fair") was inaccurate, but in different directions. I was trying to be reasonable. Since Dirk stated this was a 2-week program, his company did not catch any moles in 2-weeks, charged $189 no matter what (with or without catching a mole) while there was plenty of damage to choose from. So apparently the ?experts? failed miserably! We would have stayed out of it, if they had any success. My wife got involved when nothing was being accomplished and the technician wasn?t even trapping in the correct portion of the yard. She had to place red flags at the damage. If customer service is your form of ?placating insistence?, so be it. After 6 weeks (by our Oct 10th party) only 2 moles had been caught. More damage continued popping up, after flattening the yard with a riding mower. They didn?t come flying in like birds ? in our opinion, your company was inept. Because of your rebuttal, I have reassessed my review/rating hoping that others also ?refuse? an offer that costs over $700 when you?ve already given a company $500... and your professional response was to hang up. Thanks for listening... Original Response: Their two-week program didn't come close to accomplishing anything. Not disputing that it was initially a 2-week program...but this in itself would have been a waste of money ($189) since it took longer to get anything trapped. They were scheduled to check the traps MWF. Spent 4-6 weeks and eventually caught 2 moles after my wife showed the technician other damaged areas that had been there from the start. I spoke to the owner numerous times and they came out quickly afterwards but it seemed (to my wife) that the traps weren't always in the correct locations. She had to physically show the technician obvious areas. I was told they were the experts and they would get them trapped before our party on October 10th. I was told I had the 2-week ($189+moles) program but they would help me out. After pulling the traps in October, mole damage returned. My wife marked damaged areas (mid-October), and several weeks later, the technician SAID he caught 2 more (4 total). In mid-November the ground began to freeze so the traps were pulled. Winter came but in December it warmed up. More damage was noted in two large areas on opposite sides of the 3/4 acre lot (front and back). My wife was extremely dissatisfied with the overall results and the appearance of "not knowing what they were doing" or had done. When I contacted the owner in January 2015, I told him of our dissatisfaction over the results. Also, we had not been billed for trapping the last two moles. I still needed to pay him since I thought it was coming off my credit card. At the same time I told him of the new damage. The owner said they would have to put me on the annual plan and it would be more money ($589+moles). My previous experience with Wildlife Control was positive but not so this time. It could cost $1,100+ and six more months during non-winter with no real guarantee it would complete the task. After the request for an excessive amount of more money, I told him (the owner) another company charges $289 for 1 year of trapping (plus moles). I told him I didn't feel we should have to pay over $700 to get two more moles. We felt that they hadn't completed the original task we were paying for. He informed me that the technician was no longer with the company but not for reasons of ineptness (my word, not a quote). He said "well I guess there is nothing more I can do" and hung up. His wife did submit the charge for the two moles caught in October/November. So we ended up paying around $500 for this initial program. Now after the snow melted, we have the large tunneled areas with mounds (one in front and one back) and as of April 2, 2015 we also have more extensive tunneling in front of our deck. Our yard has been noted by my neighbors "laughingly", due to the continued damage and the fact that we had traps out since late August......and yes, I know moles return but... Bottonline of Experience: Slow Progress, Needed Homeowner Assistance, and Completion Requires More Money.

Their traps were very successful. We had the groundhog caught the same day the traps were set, and by the next morning we also had a raccoon. I left a voicemail reporting the catch, and the animals were removed the next day. I told them that I didn't need any other animals to be caught, and left their traps by my driveway to be picked up by them. I didn't have to be home when they removed the animals from the traps and reset them, and when they collected the traps. Good service and everything was explained clearly for a novice like myself.