Accurate Plumbing

There were many steps (such as having tile installer finish around tub and flooring, having custom cabinet installed) which meant Accurate had to return several times to complete the job. Each of the couple additional visits was timed so total bathroom renovation moved along in timely manner. There were no snags on Accurate's part (although missing Kohler toilet part and incorrect faucet from supplier held up their work temporarily through no fault of their own.) Mike N. is a master craftsman, making sure every plumbing component was correctly placed and installed. For the total amount of work completed and considering the quality of the materials (all Delta and Kohler) which I picked out and which they brought from plumbing parts supplier, I thought the price was exceptionally fair. I will never hesitate using them in the future for large or small jobs. I will always request Mike N. as the person to service any plumbing repairs.

It went very well. We have not had any issue with the pipe that was replaced. Very nice and friendly. Work was done quickly and efficiently even though they're paid by the hour. Fantastic!

Mike is the best plumber we've had at the house. He installed a new sump pump about 3 months ago along with a few other minor repairs. Yesterday, after communicating with the office Mike we had Mike the plumber repair the water heater. Instead of having to buy a replacement heater they figured out how to fix it (after describing over the phone what the problem was). Great service. He also repaired an outside hose bib that has been leaking for a while (when the water was running through it) - he basically came up with a fix even though he didn' t have a rebuild kit. We will definitely have them back for any future plumbing needs

Very well. We were pleased with the repairs/improvements. Mike always does a great job and is very knowledgeable about all plumbing issues!

Accurate Plumbing is our plumber of choice! They are courteous, friendly and very knowledgeable. I gave them the B rating on responsiveness because we had called on a Friday evening, left a message without getting a response; and then called again Saturday morning and left a message with their answering service. Our problem was a back-up in the "only" bathroom we have in our office. So we needed emergency service. When Jim arrived he was quick to assess the problem and fix the problem as much as he could. He had to come back out on Monday morning and retrieve his snake that got hooked in the sewer system. Ran the camera and determined we needed to have it jetted to clean out the feeder roots; and talk to the city regarding the major root under their sidewalk. I will always use Accurate Plumbing even if they can't return my phone call immediately.

The experience went great. They came in did their efficiently with no mess or hassle. I would definitely use them again in the future.

The office called about 2:00 to ask if they could reschedule, they had had "a bad day" and weren't going to be able to come at 2:30 due to some unforeseen problems on a previous job. He offered to come the next day or if it had to be this day, they could come later. I had the day off, and had to work on Friday, and asked them to come the current day. He agreed and said they would be there about 4. Mike N. came a little after 4. He looked very tired, but was extraordinarily patient when two of the problems we were having were not a simple fix. He spent a long time on the kitchen sink leak, the toilet and the shower. He had the materials needed already on his truck. He explained each problem to me in detail, which I appreciated. He was here about 1 1/2 hours, after an already very long day. He was friendly and knowledgeable, and I'm very pleased with the work he did, and the helpful information he gave me.

I called two business days in advance to ask for a repair to a bathroom sink (the stopper was not operable). I received a prompt callback, scheduled for an 8:00 am appointment on my preferred date. The plumber arrived on time, performed the work quickly and professionally. He was polite and very efficient. My only disappointment was that the minimum charge was $100.00 as the actual cost of my repair was somewhat less, but I realize that a minimum charge is common practice. I would call upon Accurate Plumbing again if I need further plumbing work in the future.

Very easy guy to work with. Very friendly, efficient, professional, and arrived as scheduled. You can't ask for a whole lot more than that.

The plumber came promptly. Mike N. examined all the problems, explained to me in detail what was wrong with each fixture, showing me inside the tank and on the faucet. He fixed all the problems. Everything works great now, and because of the explanations, I understand more about what was wrong. I like learning more about how things work. We have used this company many times over the 30 years we have owned our house, and have always appreciated their willingness to explain/teach about the problem and how the fixtures work.

I called the plumber on Tuesday scheduled Thursday morning. Jim arrived promptly. He was very nice, personable and professional and completed the task promptly.

We had probably 10-15 companies come out to give us an estimate on tapping into our main water line to install some sort of access point so we would be able to run hoses throughout our back yard (we did not want to invest in a complete sprinkler system so we were going to do a make-shift system ourselves.) This was the ONLY company that was willing to do what we wanted; every other company either said the "job was too small" or "they didn't want to do anything with the main line." The installation process was quick and it turned out EXACTLY the way we wanted.

Had new bathroom flooring installed and discovered new style of toilet purchased necessitated water supply line be shortened. To complement isssues, had limited time to complete due to death in family and guests arriving. Called Accurate Plumbing office at 3:30 PM Thursday and dispatcher said he could have someone out first thing Friday morning. As promised, work was done and order was restored to our world by 9 AM! Jeff was very courteous and efficient. He also tightened a filtered water spigot on our kitchen sink before he left, which was a sore spot every time we used it. Had called two other plumbers before jointing Angies List yesterday and reading Accurates reviews. Neither of those plumbers have even called back yet and the job is done! You guys rock!! Looks like I'm a Angies List fan from now on.

as advertised--outstanding service-there are outstanding services out there

Ask for Mike - he was amazing to work with right from the time he came to do the estimate. He was completely accomodating and shifting and moving things for me when I came home and wanted some things tweaked.....and then spent his weekend checking on me when I couldn't get the new dryer I purchased to work (turns out they delivered a broken dryer). The work and set-up he suggested was actually better than I even imagined. The company was responsive from the time I called for a quote to when they set up to do the work. Mike was professional and did really good work!

We have always called Accurate Plumbing for our needs. We've had some serious issues with our master bathroom that were caused by original construction of the house which has resulted in the need of their services more often than we'd like to count. Our master bath is currently under total remodel and yesterday we loss all hot water. We thought maybe it had something to do with our remodel but when our contractor arrived today and checked the water heater he instructed us that it was a water heater issue. I called Accurate Plumbing once again and Mike said that he would certainly send someone to our home today but would first like to have one of his technicians call and speak to my contractor to walk him through a possible solution. It worked! Mike said to me that he'd like to save me the cost of the service call if possible and I couldn't be more pleased. Our contractor said that most plumbers would NOT try to give a fix over the phone. Although I'd prefer NOT to have to call on Accurate Plumbing anytime in the near future, it's great to know that they are a phone call away and will always take care of our needs in a timely fashion.

They were on time and got the job done. They didn't make a mess. I will use them again in the future.

I called and scheduled my service for 05/04/11 on 05/02/11. I was told that they would be out between 1-3 in the afternoon. I had not heard from anyone all day so at 3:30, I finally called to check in the status of the service. Upon calling, I was told that they were already there (which they weren't) and the person that took the call wanted my information all over again (obviously meaning that the call wasn't properly documented in the first place). I was then told that another person with the same last name and a similar address had service scheduled right before mine and that "it must have been a mix up". I can tell you that the probability of two households with the same last name calling the same plumbing company and having the same service scheduled is highly unlikely. Their lack of organization and professionalism is going to result in at least one other day of missed work as I am going to have to reschedule my service with another company and spend another day waiting.

I was incredibly pleased with how they handled the situation.

They made a major blinder. They left something leaking and 8 hours later our ceiling caved in. But their insurance company made it all better. They had a real frailty but they took care of it. I am not sure if I will ever use them again. We found someone else we like a lot better. It was a bad experience. Forget the ceiling caving in...someone installed the shut off valves, we had the granite installed and then they returned to install the faucets. When they installed the faucets the plugs in the sinks were not adjusted right. The plumber seemed very young and did not seem like he knew what was going on. We had a more senior plumber from Accurate come back out and readjust them. I would get a more seasoned plumber who knows what they are doing.

They were very nice. They were timely. They got back to us when we needed the quote. They were one of 3 quotes we got for the job. They were very nice and followed up. We ended up going with another company.

Things are going just fine with that. I thought they did a very good job; they were professional and they cleaned up. I thought the price was a little bit high.

They were scheduled to arrive at 10 a.m. At 10:20 they still had not arrived or called so we called them. They couldn't reach the scheduled technician for our job (they were running behind on an earlier job) so they sent out another technician. The new technician arrived quickly and got the job done in no time. He was professional, courteous, and very nice. He didn't trash our house - he took his shoes off at the door and cleaned up so well that you would have never known that he was there (with the expection of the sink being installed). The price was under what other companies were quoting and he did a good job. We would use them again.

Very professional and knowledgable. We are going to use them again and know we don't have to find another plumber as long as these guys are in business.

They came over and fixed everything. Did everything by phone and never met with anyone. I did have to call about the bill to pay them as they never sent it to me. They were not so good with an old shower faucet handle that we wanted to repair without ruining the tile. He said he would take care of it all and it sort of faded into the sunset, I think due to being too complicated. For regular stuff, they are great. I found a one-man plumber, though, to take the time to complete the shower handle job.