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Dry Step Carpet Care

Carpet Cleaning, Oriental Rug Cleaning, Ceramic Tile,

About us

Our unique floor cleaning service specializes in a dry carpet cleaning method that can be used across all surfaces including rugs, upholstery & tile. Call today to experience the cleaning difference!

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

carpet cleaning,rug cleaning, upholstery,tile,spot cleaning

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.970 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
1%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 51-70 of 70 reviews

DEAN E.
03/2019
5.0
carpet cleaners
  + -1 more
They did a great job.
Description of Work: They did a carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Dry Step Carpet Care
We're so glad you are pleased with the results of your most recent service! We strive to make sure we have highly trained and professional technicians to offer you the best possible cleaning results and service. We truly appreciate wonderful customers like yourself who see the value in quality work and results. Thank you so much for sharing your feedback with us. We truly appreciate it!!

Lacy B.
07/2017
5.0
carpet cleaners
  + -1 more
Perfect! They were great!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Dry Step Carpet Care
Thank you so much for your great review of our company. We truly appreciate your feedback and look forward to providing you with the kind of excellent service you have come to know and expect from Dry Step!

Eileen W.
02/2017
5.0
carpet cleaners
  + -1 more
.
Description of Work: Carpet cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Dry Step Carpet Care
Thank you so much for your great review of our company. We truly appreciate your feedback and look forward to providing you with the kind of excellent service you have come to know and expect from our company!

Cheryl B.
12/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Dry Step Carpet Care
THANK YOU SO MUCH FOR YOUR REVIEW OF OUR COMPANY. IT WAS TRULY OUR PLEASURE TO PROVIDE YOU WITH EXCELLENT SERVICE!

Amy E.
10/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Dry Step Carpet Care
THANK YOU SO MUCH FOR YOUR POSITIVE REVIEW OF OUR COMPANY. IT WAS TRULY OUR PLEASURE TO PROVIDE YOU WITH EXCELLENT SERVICE!

David H.
03/2016
5.0
carpet cleaners, ceramic tile
  + 0 more
unknown
Description of Work: cleaned 4 rooms and 2 chairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$162

Response from Dry Step Carpet Care
Thank you so much for your favorable review of our company. I'm glad you were pleased with our service and we look forward to seeing you again! Laurie - Owner

Cristin W.
11/2015
4.0
carpet cleaners, carpet installation
  + 0 more
unknown
Description of Work: Very professional and out of their way nice. The only reason I gave them a B was because after looking at all of their claims on the website. It looked like they could get quite a bit out of the carpet, however when they came every spot we showed them got a reply of we can't get everything out. I just expected more after seeing their website. Still a decent job though.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Dry Step Carpet Care
THANK YOU SO MUCH FOR YOUR POSITIVE REVIEW OF OUR COMPANY. IT WAS TRULY OUR PLEASURE! WE LOOK FORWARD TO SEEING YOU AGAIN!!

Olivia G.
08/2015
5.0
carpet cleaners
  + -1 more
Great!!
Description of Work: They did a stellar job cleaning out carpet! Will use them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Dry Step Carpet Care
Thank you so much for your great review of our company. We truly appreciate your feedback and look forward to providing you with the kind of excellent service you have come to know and expect from our company!

YVONNE C.
07/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Dry Step Carpet Care
Thank you so much for your great review of our company. We truly appreciate your feedback and look forward to providing you with the kind of excellent service you have come to know and expect from our company!

ROBERT W.
03/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned our carpets, and did a good job. Do not remember what they charged.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Dry Step Carpet Care
Thank you so much for your great review of our company. We truly appreciate your feedback and look forward to providing you with the kind of excellent service you have come to know and expect from our company!

Linda H.
01/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Dry Step Carpet Care
Thank you so much for your great review of our company. We truly appreciate your feedback and look forward to providing you with the kind of excellent service you have come to know and expect from our company!

Susan P.
12/2014
5.0
carpet cleaners, ceramic tile
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Dry Step Carpet Care
Thank you so much for your great review of our company. We truly appreciate your feedback and look forward to providing you with the kind of excellent service you have come to know and expect from our company!

Karson H.
10/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Dry Step Carpet Care
Thank you so much for your great review of our company. We truly appreciate your feedback and look forward to providing you with the kind of excellent service you have come to know and expect from our company!

Dorothy P.
05/2013
5.0
carpet cleaners
  + -1 more
I will use Dry Step again!
Description of Work: This was the first time I used Dry Step. Laurie, owner, scheduled our appt and arrived promptly. Our carpet had stains including pet stains. She did a great job. The carpets were barely damp; the drying time was a quarter of the other carpet companies I have used. Carpet looks very bright and smells good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Dry Step Carpet Care
Thank you so much for your great review of our company. We truly appreciate your feedback and look forward to providing you with the kind of excellent service you have come to know and expect from our company!

Chad W.
11/2012
5.0
carpet cleaners, ceramic tile
  + 0 more
They were here a couple of hours longer than they expected to be. They are very kind and polite. They are very personable people. They did a nice job. I do see some of the stains coming back, they offer that I would contact them. They said if I saw something come back, I could contact them and they would come back and take another look. I would recommend them to people for sure.
Description of Work: Dry Step Carpet Care dry cleaned the carpet and general cleaning. They cleaned the tile as well. This is a 3200 square foot house.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Dry Step Carpet Care
Thank you so much for your review Customer! It was truly our pleasure to be of service to you. As agreed, we will come back at not cost to you and re-clean those areas where you are not completely satisfied. I want to see a review with straight A's or we have not done our job!! With our cleaning process, spots do not necessarily come back, but sometimes spot cleaner residue from prior use will cause dirt to stick to an area. It sometimes takes a couple of go overs to get all the detergent residue out from prior cleanings or treatments that took place before us. The good news is, we don't use detergents with sticky residues, so your carpets will stay cleaner much longer with our process. We thank you again for allowing us to of service to you. It was truly our pleasure and we look forward to continuing to work with you!

Margaret L.
10/2012
5.0
carpet cleaners
  + -1 more
From scheduling to end of service, this was an easy, professional process. Communication good between company and customer before, during and after service. Laurie explained their process and how to maintain the carpets between cleanings. During the service, she was very discrete. I was pleased at how quiet the equipment was. Very different than having a loud truck outside. I sm pleased to say that there was no to - very minimal disruption. Usually, you have to leave while carpets are being cleaned! I am happy to recommend Dry Step and will definitely use them in the future --- the least disruptive and most effective way to clean the carpets!
Description of Work: Laurie came and cleaned our family room, master BR, standard BR, hallway~~ carpeting that came with the house when we moved in 4 years ago. We have pets and have struggled with pet stains, and have tried our own remedies as welll an other caret cleaners.Laurie arrived on time and after a brief discusssion of the process, she got to work. Her equipment was much less cumbersome than other carpet cleaners.She had a small sprayer (like a garden sprayer) that contained the cleaning solution, and a unit like a rectangular vacuum that had the brushes and did extraction. She used the cleaning solution judiciously; the carpets were never soaked. Amazingly, some older tough stains came out, and the whole carpet really looked ( and still does!) good. The cleaning solution had a very mild, pleasant scent that was hardly noticable. Best of all, the carpets were dryer when the service was completed than I have ever experienced with professional ---or do-it-yourself carpet cleaners. They were lightly damp, and dry the next day. I have had carpets stay wet for 3+ days with other companies---I can only think of the mold that could be growing! Laurie moved what needed to be moved and completed the service in a reasonable time, Her equipment was not so loud as to disrupt my working in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Response from Dry Step Carpet Care
It was truly our pleasure to provide you with a positive carpet cleaning experience! Thank you so much for your wonderful report. We look forward to continuing to bless you as we have so richly been blessed. :)

Rachel R.
01/2012
5.0
carpet cleaners
  + -1 more
I was recommended to Dry Step Carpet Care from my mother. I contacted them to clean a rug. I dropped it off and it was ready within two days. They did a good job. They're very friendly.
Description of Work: I had them clean a 5' by 7' rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Response from Dry Step Carpet Care
Thanks so much Member for your kind words and great feedback. So glad we were able to be of service to you. We look forward to working with you again. Take care and have a very Happy New Year!!

Susan D.
07/2011
5.0
carpet cleaners
  + -1 more
The carpets looked better than they have in ages. They also weren't soaking wet when she was done, but dried very quickly.
Description of Work: Cleaned all the carpets in the townhouse, including some difficult spots.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Response from Dry Step Carpet Care
Thanks so much for your report member!! We really do strive to give our customers a very positive carpet cleaning experience. The last thing we want anyone to feel is that they got "soaked", so we make sure to always offer quality service at an affordable price. I wish you well memberin your new endevours in California....it was so nice to meet you. I'd love to keep up with you if you are on facebook. You can find me at drystepcarpetcare@yahoo.com. Take care and be blessed!!

Pam K.
05/2011
5.0
carpet cleaners
  + -1 more
They were punctual, professional, and the carpets dried very quickly. I am very pleased. I would recommend them. I thought the nap appeared looked a little different with some of the older carpet, but it was restored after being vaccuumed several time. I really liked their prices as well.
Description of Work: Dry Step Carpet Care cleaned carpets for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Dry Step Carpet Care
Our process really deep cleans and revitalizes carpets.....more than any other process......especially older carpets that really need a lift. Our process dries quickly and leaves no detergent residue so that your carpets stay cleaner much longer. We use all environmentally friendly products and that are safe for pets and children. We are family owned and operated so we really take pride in offering your the best service possible. We love what we do and it shows in the quality of workmanship and service that we offer our customers. We don't soak our clients....we save them from getting soaked!!

Ryan R.
10/2008
5.0
carpet cleaners
  + -1 more
She did an amazing job with all of them, especially the apartments. I thought I would need to throw out the carpets but asked her to take a look and give me her opinion. She wasn't initially sure, but it came out nearly perfect. I recommend Laurie to all of my clients and would definitely use her again. At my house, she did an excellent job too, and since I have 3 kids under 6, I really like the fact that she uses natural products that won't hurt the kids when they're playing on the carpets the same day she cleaned them. Overall, awesome job!
Description of Work: I've had Laurie clean carpets in my personal residence, a rental house and 3 rental apartments. The carpets in the rentals were especially dirty (Trashed!).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Dry Step Carpet Care
Thanks so much Member.....we appreciate the work you provide us with and we will always strive to do our best no matter what the task. You have our word on that!!
    • 1
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Contact information

unknown, Delaware, OH 43015

www.carpetcleaningdelawareoh.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Ceramic Tile,
Carpet Sales and Installation,
Dryer Vent Cleaning,
Air Duct Cleaning,
Upholstery Cleaning

FAQ

Dry Step Carpet Care is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

Dry Step Carpet Care accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Dry Step Carpet Care does not offer free project estimates.
Yes, Dry Step Carpet Care offers eco-friendly accreditations.
No, Dry Step Carpet Care does not offer a senior discount.
Yes, Dry Step Carpet Care offers emergency services.
Yes, Dry Step Carpet Care offers warranties.
Dry Step Carpet Care offers the following services: carpet cleaning,rug cleaning, upholstery,tile,spot cleaning

Contact information

unknown, Delaware, OH 43015

www.carpetcleaningdelawareoh.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM