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Benjamin Franklin Plumbing

4.0(
38
)

Plumbing, Drain Cleaning, Water Heaters,

... +4 more

About us

After hour service is additional charge. Additional phone - (937) 898-8661, (937) 836-7682, (866) 867-5309, (937) 458-3882, (937) 412-1932. Additional DBA - Benjamin Franklin The Punctual Plumber, Dohner Plumbing Company, Inc.

Business highlights

42 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, drain cleaning, water heaters, pumps, softeners, wells & pumps.

Amenities

Senior Discount

ask for details

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.038 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
53%
4
18%
3
11%
2
0%
1
18%
Rating CategoryRating out of 5
quality
4.3
value
3.5
professionalism
4.5
responsiveness
4.5
punctuality
4.6
Write a review
Showing 26-38 of 38 reviews
JULIE C.
10/2017
5.0
plumbing
  + -1 more
Better than expected
Description of Work: Under mount sink repair
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ERNEST S.
06/2017
3.0
plumbing, drain cleaning
  + 0 more
Wanted to replace it for 500 pilus
Description of Work: Tolet inspection
Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0
$69
Nikhil K.
06/2016
5.0
drain cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
simran S.
06/2016
1.0
plumbing
  + -1 more
unknown
Description of Work: Job was left incomplete. He wanted us to buy the garbage dispenser that he was selling but when I said I would buy it much cheaper outside and I wanted him to fix it, he wanted to charge more money for fixing it! Totally unprofessional!
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Benjamin Franklin Plumbing
It is true that we prefer to provide garbage disposals. We strive to be the gold standard in service plumbing. Hence we carry only professional grade units that are not available at the big box discount outlets. Our warranties are outstanding. We will install client provided fixtures and appliances, while our workmanship is warrantied, we cannot warranty those items provided by our clients. Our labor costs reflect the quality of the company and our technicians. Our labor only costs in this instance was more than the deal they bought through Angie's, and that they would pay the difference. I am convinced that when some of the folks signed up for the Angie's List deal, they believed that what they spent would cover all the work that they wanted done. Many, like this customer, was surprised and frustrated when they learned other wise.
Helen J.
05/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Excellent
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Todd G.
05/2016
1.0
plumbing
  + -1 more
unknown
Description of Work: This is a failure on Angie's List and not on the provider. When I called to set up an appointment, they said the did not service my area. Why did I even get an offer and I believe I had to pay ahead of time to get the offer to take. I'm not renewing with Angie's list. Not a good experience!!
Rating CategoryRating out of 5
value
1.0
responsiveness
1.0
$90
Peter N.
04/2016
3.0
plumbing
  + -1 more
unknown
Description of Work: Took 30 minutes of the 2 hours that he sat out front plotting his day to take some calcium deposits out of a supposedly specialty European shower handle
Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
$280
Response from Benjamin Franklin Plumbing
Thank you so much for raising this concern, since the true value of the service provided, saved thousands of dollars to your father. Let me explain, as I did over the phone to you during the initial call. The shower valve has a pressure balancing spool that is responsible for preventing scalding in the event of sudden pressure or volume changes. i.e. someone flushes a toilet during a shower. In this case the shower pressure balance device had failed due to mineral build up. Normally they are a sealed device which requires replacement. This particular device is imported from overseas. When the device cannot be acquired, the entire valve must be replaced resulting in opening the backside of the shower wall. In some cases, like this one, opening the wall was not an option. Going in through the front of the tile wall to replace the valve is also costly. Requiring removal of wall tiles, then to restore the tile surface to match, almost impossible in some cases. As a result of those physical conditions, the best option was to remove the failed pressure balance cartridge, carefully dismantle a sealed cartridge (at the risk of not being able to reassemble), hence leaving your father with no water until a new cartridge could be acquired. The time in the vehicle plotting was the time required to dismantle, carefully descale the balancing pistons, reassemble and reinstall. As you know, the shower works fine and is still working well. The service provided went above and beyond what an average service tech would have offered, and the price was fair. No walls were damaged, nor further work required. We truly appreciate your business and look forward to providing service in the future. Edwin Wright General Manager, Benjamin Franklin Plumbing
Theresa C.
04/2016
5.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Kim G.
04/2016
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: unclogged tub drain. Your employee did a great job. He was prompt, courteous and knowledgable.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$99
Mary H.
03/2016
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$439
Janet G.
03/2016
4.0
plumbing, water softeners
  + 0 more
unknown
Description of Work: Shut off and capped gas line, capped off water line to water softener, installed shut off valves 2 bathroom sinks.
Rating CategoryRating out of 5
quality
4.0
value
2.0
responsiveness
5.0
punctuality
5.0
$650
Janet G.
03/2016
4.0
plumbing
  + -1 more
unknown
Description of Work: "They were prompt to respond and schedule. The technician was knowledgeable. | |"
Rating CategoryRating out of 5
Yes, I recommend this pro
PETER B.
07/2006
5.0
plumbing
  + -1 more
THEY DID VERY WELL. THEY CAME ON TIME AND EVERYTHING. THEY WERE RESPECTFUL TO US AND OUR HOME. THEY ALSO SAT DOWN WITH US AND PLANNED OUT THINGS AHEAD OF TIME.
Description of Work: THEY INSTALLED A SHUT OFF SWITCH IN THE HOUSE AND A NEW FAUCET OUTSIDE.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Benjamin Franklin Plumbing
THANKS FOR THE KIND WORDS. I WILL PASS YOUR REPORT ON TO THE TEAM. THEY APPRECIATE IT WHEN CUSTOMERS TELL THEM THEY DID WELL.
    • 1
    • 2(current)

Contact information

8600 N Main St, Dayton, OH 45415

http://benfranklinplumbing.com

Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded
Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Drain Pipe Installation,
Water Filtration and Softening,
Wells and Pumps

FAQ

Benjamin Franklin Plumbing is currently rated 4 overall out of 5.

Sunday: 9:00 AM - 5:00 PM

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

Benjamin Franklin Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Benjamin Franklin Plumbing does not offer free project estimates.
No, Benjamin Franklin Plumbing does not offer eco-friendly accreditations.
No, Benjamin Franklin Plumbing does not offer a senior discount.
Yes, Benjamin Franklin Plumbing offers emergency services.
No, Benjamin Franklin Plumbing does not offer warranties.
Benjamin Franklin Plumbing offers the following services: Plumbing, drain cleaning, water heaters, pumps, softeners, wells & pumps.

Contact information

8600 N Main St, Dayton, OH 45415

http://benfranklinplumbing.com

Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM