Whempy's

THE TECH THEY SENT TO MY PLACE WAS FRIENDLY AND HELPFUL--THEY ENDED UP CHARGING LESS THAN THEIR ESTIMATE! WHEN THEY INITIALLY DIDN'T HAVE THE PARTS THEY NEEDED TO DO MY CHIMNEY, THEY CAME BACK AND PERFORMED THE WORK WITHOUT REQUIRING ANY MORE OF MY TIME--THEY WERE TERRIFIC.

I HAD CALLED SEVERAL COMPANIES ONLY TO BE TOLD THAT THEY DON'T WORK ON STUCCO CHIMNEYS OR THAT THEY CHARGED FOR ESTIMATES. MY HANDYMAN SUGGESTED WHEMPY'S. THE ESTIMATOR CAME OUT SOONER THAN PROMISED AND EXPLAINED WHAT CHIMNEY REPAIR WAS NEEDED AS WELL AS RELATED REPAIRS. THE REPAIR WAS COMPLETED TWO DAYS LATER WHICH AGAIN WAS SOONER THAN PROMISED. WHEMPY'S WAS VERY EASY TO DEAL WITH AND I WILL RECOMMEND THEM TO OTHERS.

JIM, WHO'S BEEN WORKING WITH THIS FAMILY-OWNED BUSINESS FOR OVER 20 YEARS, WAS PUNCTUAL AND TOOK CARE OF BUSINESS IN A PROFESSIONAL MANNER. HE KNEW HIS STUFF, AND ANSWERED ALL OF MY QUESTIONS (PROBABLY THE SAME ONES HE'S BEEN HEARING DAY AFTER DAY, YEAR AFTER YEAR) AND IT WAS COMFORTING THAT HE KNEW HIS LINE OF WORK WELL ENOUGH TO EXPLAIN IT TO A CURIOUS HOMEOWNER. IN ADDITION TO SEEING THE ANGIE'S LIST BOOTH AT THE VARIOUS HOME SHOWS HERE IN COLUMBUS, WE SAW WHEMPY'S THIS PAST MONTH. WHEN WE HEARD THE SERVICES THEY PROVIDE AND THE PRICE ESTIMATE FOR THOSE SERVICES, WE WERE FLOORED! WE HAD DRAGGED OUR FEET FOR OVER FOUR YEARS AFTER BUILDING OUR HOUSE, KNOWING IT NEEDED TO BE DONE (THINK ABOUT ALL THE CONSTRUCTION WASTE, DRYWALL DUST, HAMBURGERS AND DEAD ANIMALS STUCK IN THOSE VENTS, YUCK!), BUT GETTING STICKER SHOCK EVERY TIME WE WERE QUOTED $400 OR MORE FOR THE SAME SERVICE FROM OTHERS! WITH MY WIFE'S ALLERGIES AND MY SENSITIVITY TO DUST, THIS HIGH-VALUE SERVICE CAN'T BE BEAT!

I CALLED DURING THE BUSY SEASON AND WAS SURPRISED THAT THEY CAME OUT SO FAST. THEY WERE ON TIME AND VERY CLEAN.

DID GREAT WORK. VERY POLITE, PROFESSIONAL.

THERE WAS A DISPUTE OVER THE COST, BUT THEY WERE WILLING TO WORK WITH ME, AND WE SUCCESSFULLY RESOLVED THE ISSUE.

WE HAVE USED WHEMPYS IN THE PAST AND WERE VERY HAPPY WITH THE TECHNICIAN AND SERVICE.

THE REPRESENTATIVE TOLD US DIFFERENTLY AND GAVE US SOME GOOD INSIGHTS ON OTHER ISSUES. WELL WORTH THE INSPECTION COST.

MOST COMPANIES DO NOT CHARGE A FEE FOR AN ESTIMATE, SO I AM DISAPPOINTED THAT WHEMPY'S CHARGES A $65.00 FEE FOR WHAT THEY TERM AN INSPECTION. THE SERVICEMAN WAS ON TIME AND POLITE, BUT ACCORDING TO THE WOMAN WITH WHOM I SPOKE, DID NOT KNOW WHAT HE WAS TALKING ABOUT, NOT TO MENTION THE FACT THAT HE NEVER FOLLOWED THROUGH WITH PROVIDING ME AN ESTIMATE.

THIS COMPANY NEVER RETURNED MY CALL.

THEY WERE PROMPT AND GAVE MY ANGIE'S LIST DISCOUNT AS I HAD ARRANGED OVER THE PHONE TO MY TENANTS. THEY WERE IN AND OUT AND IT WAS CLEAN. THEY GIVE YOU GOOD PEACE OF MIND. THEY WERE THE LOWEST PRICE.

I REALLY APPRECIATED THAT THE PERSON I SPOKE TO WAS FRIENDLY AND EXTREMELY KNOWLEDGEABLE. SHE EXPLAINED WHAT OPTIONS WEREN'T AVAILABLE TO US AND WHY AND ALSO EXPLAINED WHICH OPTION WAS AVAILABLE TO US AND WHY. IT WAS VERY HELPFUL AND SAVED ME A LOT OF TIME AND TROUBLE.

I WILL USE THIS COMPANY TO DO ALL THE WORK ON MY FIREPLACE. THE COMPANY REPRESENTATIVE TOOK TIME TO ANSWER MY QUESTIONS RELATIVE TO OPERATING THE FIREPLACE AND ALSO INFORMED ME OF WAYS TO IMPROVE THE EFFECTIVENESS AND SAFETY OF THE FIREPLACE. VERY PLEASANT EXPERIENCE.

COMPANY TECH CAME TO HOME AT EXACTLY THE TIME WE AGREED ON. FAST EXAMINATION/ESTIMATE FOR REPAIRS, EVEN SUGGESTED SOME THINGS I SHOULD DO BEFORE HE RETURNED TO DO THE REPAIR. ONLY ISSUE WAS THAT REPAIR MAN WAS TO RETURN MON-WED. TO REPLACE CAP, ACTUALLY RETURNED TO DO WORK ON FRI. THEY HAD TROUBLE FINDING THE PART. OVERALL GOOD EXPERIENCE.

ON TIME (EARLY!!)! VERY ACCOMMODATING.

FAST AND CLEAN, THEY TOOK THE TIME TO SHOW ME HOW TO WORK MY DAMPER (MY HOME WAS BUILT IN 1948 AND THE DAMPER IS AT THE TOP OF THE CHIMNEY STACK NOT RIGHT ABOVE THE FIRE). RECOMMENDED OTHER SERVICES THEY OFFER THAT I WAS NOT AWARE OF WITHOUT BEING ANNOYING.

THEY SAID IT DID NOT NEED TO BE CLEANED, WE HAD TAKEN POSSESSION OF THE HOUSE A YEAR SO WE HAD HIM GO AHEAD AND CLEAN THE CHIMNEY. HE IS VERY TRUSTWORTHY AND SHOWED UP ON TIME.

THE GOOD THING ABOUT THEM IS THAT THEY TOLD ME WHAT NEEDED TO BE DONE, BUT THEY DIDN'T PUSH ME INTO DOING ANYTHING. I DIDN'T FEEL PRESSURED. THEY GAVE ME OPTIONS. THIS WAS AN ALL AROUND GOOD ESTIMATE.

GOOD EXPERIENCE OVERALL. WOULD USE THEM AGAIN.

I HAD ISSUES INITIALLY GETTING THEM OUT TO THE HOUSE. WHEN THE GENTLEMAN CAME TO SWEEP THE CHIMNEYS, HE WAS VERY NICE AND DID A GREAT JOB WITH CLEANING UP.

THEY DID AN EXCELLENT JOB AND THE PRICE IS VERY AFFORDABLE.

THE WORK WAS DONE WELL AND REASONABLY PRICED. THE SERVICE MAN WAS COURTEOUS AND EFFICIENT.

THE TECHNICIAN EXPLAINED SEVERAL THINGS ABOUT CHIMNEY MAINTENANCE WHICH WAS REALLY HELPFUL. HE GAVE SOME SUGGESTIONS ON THINGS WE CAN DO TO BE SAFER AND PROLONG THE LIFE OF OUR FIREPLACE. I'M VERY HAPPY WITH THE SERVICE.

HE WAS ON TIME FOR FIRST APPOINTMENT, BUT I HAD TO CALL AND REMIND THEM FOR THE SECOND APPOINTMENT.

WHEN YOU BUY AN OLDER HOME WITH A ''FIREPLACE'', IT IS BEST TO KNOW IF IT IS A TRUE WOOD-BURNING MODEL AND IS IN SAFE, WORKING CONDITION. THIS INSPECTION ADDRESSED ALL OF MY CONCERNS REGARDING THE FIREPLACE AS WELL AS FURNACE VENTING SYSTEM.