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Wayne-Dalton of Columbus

Garage Doors, Handyman Services

About us

20 Employees, No Subs. Cost Is Determined By The Job. No Travel Charges. Additional Contact: Carla Baldridge

Business highlights

70 years of trusted experience
Emergency Services Offered

Services we offer

Residential, Commercial & Industrial Sales, Service & Installation of Garage Doors

Services we don't offer

Electrical, cement & masonry, drywall, siding & framing.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8161 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
4%
3
1%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 51-75 of 161 reviews

DIANNA M.
08/2005
5.0
garage doors
  + -1 more
A FEW MINOR ADJUSTMENTS SINCE INSTALLATION - NO CHARGE; PROMPT RESPONSE; WOULD HIRE AGAIN.
Description of Work: REMOVED OLD GARAGE DOOR; INSTALLED NEW GARAGE DOOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

PHYLLIS H.
04/2005
5.0
garage doors
  + -1 more
THE WAYNE DALTON EMPLOYEES (SETH AND HIS HELPER TOMMY) ARRIVED EARLY TO PERFORM THE WORK. UNFORTUNATELY, LOWES HAD NOT DELIVERED THE DOOR AS PROMISED (THAT IS FOR ANOTHER REPORT). AFTER MANY PHONE CALLS BOTH TO LOWES AND THE SCHEDULER (TREY) AT WAYNE DALTON, IT WAS DETERMINED THAT SETH and TOMMY WOULD DRIVE TO LOWES AND PICK UP THE DOOR SO THAT THEY COULD INSTALL IT TODAY AS PROMISED. I WAS ECSTATIC AS I HAD MADE ARRANGEMENTS TO BE HOME EARLY FOR THE INSTALLATION. THEY PICKED UP THE DOOR, REMOVED OLD DOOR, AND HAD THE NEW DOOR INSTALLED IN UNDER 2 HOURS. THEY WERE VERY PROFESSIONAL AND COURTEOUS THE ENTIRE TIME. I WAS MORE UPSET ABOUT THE DOOR NOT BEING DELIVERED THEN THEY WERE. THIS WAS TERRIFIC SERVICE.
Description of Work: PURCHASED WAYNE DALTON GARAGE DOOR THROUGH LOWE'S HOME IMPROVEMENT TO BE INSTALLED BY WAYNE DALTON EMPLOYEES. ALSO, THE WAYNE DALTON EMPLOYEES WERE TO REMOVE OLD DOOR & DISPOSE OF IT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$903

LISA M.
02/2005
5.0
garage doors
  + -1 more
FROM THE FIRST PHONE CALL TO THE PROFESSIONAL WHO PERFORMED THE WORK, THIS WAS A GREAT COMPANY TO DO BUSINESS WITH.
Description of Work: INSTALLED A NEW GARAGE DOOR OPENER AND ADJUSTED THE SPRINGS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

TONY & CHRISTINE F.
10/2004
4.0
garage doors
  + -1 more
WAYNE-DALTON OF COLUMBUS WAS BACKED UP FOR TWO WEEKS ON REPAIR CALLS AND SUBBED THE JOB OUT TO ANOTHER COMPANY. I CALLED TWO OTHER COMPANIES, BUT THEY DID NOT WORK ON THE TORQUE MASTER SYSTEM SO I WAS STUCK. THE TECH FROM THE OTHER COMPANY WAS ON TIME, FRIENDLY, AND PROFESSIONAL. HE REPLACED THE SPRING MECHANISM, TIGHTENED THE CHAIN, AND ASSISTED WITH RE-PROGRAMMING MY REMOTE. OVERALL I WAS SATISFIED WITH THE SERVICE, BUT BECAUSE I WAS LIMITED TO WAYNE-DALTON AND/OR AN AFFILIATED COMPANY I AM NOT SURE I GOT THE BEST PRICE.
Description of Work: REPLACED TORQUE MASTER SPRING.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$175

KEITH H.
09/2004
1.0
garage doors
  + -1 more
THE SCREWS PULLED OUT OF THE DOOR AGAIN AND I CALLED THEM ON 9/21 AND LEFT A MESSAGE. MY MESSAGE WAS VERY DETAILED, WITH THE ADDRESS, MY CONTACT NUMBERS AND THE EXACT PROBLEM. TWO DAYS LATER AND STILL NO RETURN CALL. I CALLED HIM BACK AND ASKED IF HE HAD RECEIVED THE MESSAGE. HE CLAIMED THAT HE COULD NOT UNDERSTAND THE ENTIRE PHONE NUMBER. ALTHOUGH I LEFT THE ADDRESS AND MY NAME WHICH HE COULD HAVE LOOKED UP IN THEIR SYSTEM. HE SEEMS TO THINK IT'S MY FAULT THEIR DOOR HAS FAILED TO HOLD UP AFTER ONLY 3 MONTHS OF USE. HE IS SUPPOSED TO ORDER ANOTHER TOP PANEL FOR THE DOOR AND RE-INSTALL IT, THEN RE-ATTACH THE DOOR OPENER. HOWEVER, I COULDN'T GET AN APPROXIMATE DATE AS TO WHEN THIS WOULD BE COMPLETED. I MADE SURE HE HAD MY PHONE NUMBERS AND WILL BE WAITING AGAIN FOR PROBABLY A WEEK OR MORE FOR THEM TO RESPOND. THE SERVICE AFTER THE SALE IS THE MOST IMPORTANT PART TO ME, ESPECIALLY WHEN I HAVE SO MANY HOMES AND NEED A "RELIABLE" COMPANY TO STAND BEHIND THEIR PRODUCT AND LABOR.
Description of Work: THE DUBLIN RD LOCATION OF WAYNE DALTON REPLACED THE GARAGE DOOR ON 1 OF MY RENTAL HOMES AND ATTACHED THE GARAGE DOOR OPENER. THIS IS NOT THE FIRST HOME I HAVE USED THEM FOR A GARAGE DOOR, BUT IT IS THE LAST. THE DOOR WAS INSTALLED ON 5/7 AND WE HAVE HAD PROBLEMS SINCE IT WAS INSTALLED. THE GARAGE DOOR OPENER KEEPS PULLING AWAY FROM THE DOOR AND DOES NOT LIFT THE DOOR. THE SCREWS PULLED OUT OF THE VERY THIN ALUMINUM. I CALLED THEM ON 6/30 TO COME AND FIX THE DOOR WHICH IS UNDER WARRANTY. THEY FINALLY CAME ON 7/6, A FULL WEEK LATER TO SPEND 60 SECONDS PUTTING NEW LARGER SCREWS IN THE DOOR. THIS WHOLE TIME MY TENANT COULDN'T USE THE GARAGE DOOR OPENER, WHICH IS PART OF THE REASON THEY ARE RENTING A HOUSE INSTEAD OF AN APARTMENT.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
4.0
responsiveness
1.0
punctuality
3.0

$432

BETH R.
08/2004
1.0
garage doors
  + -1 more
WHEN CALLING TO LEAVE A MESSAGE, I LISTENED TO MY RECORDED MESSAGE TO MAKE SURE I HAD STATED MY PHONE NUMBER CLEARLY. I THEN PRESSED THE APPROPRIATE KEY TO SEND AND HEARD THE ''MESSAGE SENT'' RESPONSE. I REALIZE THEY HAVE SEVERAL LOCATIONS. IF IN ERROR, I HAD CALLED THE WRONG WAYNE DALTON NUMBER (I JUST HAD TO GUESS WHICH TO CALL SINCE WE ARE BETWEEN THE AREAS LISTED) YOU WOULD THINK THE COURTESY OF A CALL DIRECTING ME TO THE CORRECT NUMBER WOULD HAVE BEEN IN ORDER. I WAS ABLE TO GET WONDERFUL SERVICE FROM ANOTHER COMPANY.
Description of Work: THE CABLE AND SPRING ON MY GARAGE DOOR BROKE MONDAY EVENING, 8-30-04. I CALLED 614-771-5561 AT 8:30 PM AND LEFT A MESSAGE ASKING THEM TO CALL ME THE NEXT WORKING DAY SINCE I DIDN'T BELIEVE THIS TO BE AN EMERGENCY. IT IS 5:00 PM 8-31-04 AND THEY HAVE YET TO CALL.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Tom M.
05/2004
5.0
garage doors
  + -1 more
THE INSTALLER DID AN EXCELLENT JOB. THE FIT OF THE DOOR TO THE FRAME AND WEATHERSTRIPPING IS VERY TIGHT. HE PUT A LOT OF ATTENTION INTO DETAILS THAT DON'T AFFECT THE FUNCTION OF THE DOOR, BUT DO MAKE THE INSTALLATION LOOK NICER - FOR INSTANCE, RUNNING THE WIRE FOR THE OPENER IN A STRAIGHT LINE PARALLEL TO THE WALLS. WE HAVE A LOW HEADROOM GARAGE (7' CEILING), SO WE HAD TO GET A SPECIAL ORDER DOOR SIZE WITH A DOUBLE TRACK. OUR OLD OPENER WAS MOUNTED ON THE SIDE OF THE DOOR (VS CENTER), BUT THE W-D REP WHO CAME OUT TO QUOTE THE JOB RECOMMENDED WE INSTALL THE OPENER IN THE CENTER. I WAS CONCERNED ABOUT LOSS OF ALREADY TIGHT HEADROOM, BUT THE INSTALLER HUNG THE OPENER AS CLOSE TO THE CEILING AS POSSIBLE TO MAXIMIZE HEADROOM. THEIR QUOTE WAS COMPETITIVE WITH ANOTHER SOURCE I CHECKED AND IT WAS CHEAPER THAN WHAT I WOULD HAVE PAID FOR A DOOR PLUS INSTALLATION FROM LOWE'S. OVERALL, I'M VERY PLEASED WITH THE QUALITY OF THEIR WORK AND RECOMMEND THIS COMPANY FOR GARAGE DOOR INSTALLATIONS.
Description of Work: HE REMOVED OUR OLD GARAGE DOOR AND REPLACED IT WITH A NEW STEEL INSULATED DOOR AND HUNG AN OPENER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$740

LYNNETTE E.
04/2004
1.0
garage doors
  + -1 more
EVERYTHING WENT WELL AT FIRST. THEY CAME OUT AND SHOWED US THE DIFFERENT OPTIONS, AND THEY WERE ABLE TO SCHEDULE A TIME TO FIT US. AFTER THE WORK WAS DONE, WE REALIZED THAT THE DOOR WAS NOT OPENING CORRECTLY. I TRIED NUMEROUS TIMES TO GET THEM TO COME BACK OUT AND FIX IT, BUT THEY WOULD NOT RETURN MY PHONE CALLS. EVENTUALLY, I HAD SOMEONE ELSE FIX IT. THE DOOR WAS NOT INSTALLED CORRECTLY TO BEGIN WITH.
Description of Work: WE HIRED WAYNE DALTON TO REPLACE OUR GARAGE DOOR.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$700

04/2004
5.0
garage doors
  + -1 more
HE DID A GOOD JOB AND THE DOOR WAS WORKING AFTER HE OILED IT. HE CAME ON TIME, HE WAS HONEST, AND I WAS VERY SATISFIED.
Description of Work: CAME TO LOOK AT OUR GARAGE DOOR.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Elizabeth S.
02/2004
5.0
garage doors
  + -1 more
DID A GREAT JOB WITH THE NEW DOOR. THE SPECIAL ORDER ON THE DOOR TOOK A LITTLE LONGER THAN EXPECTED, SO WE HAD TO WAIT ALMOST TWO WEEKS BETWEEN ORDERING AND GETTING THE NEW DOOR, BUT NOW IT LOOKS AND RUNS GREAT.
Description of Work: REMOVED OLD GARAGE DOOR AND BROKEN OPENER; INSTALLED NEW DOOR, TRIM, AND OPENER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,000

SHARON B.
12/2003
5.0
garage doors
  + -1 more
THEY WERE VERY PROFESSIONAL AND COURTEOUS. ARRIVED EXACTLY WHEN PROMISED AND CALLED AHEAD TOO! I WOULD DEFINITELY DO BUSINESS WITH THEM AGAIN.
Description of Work: REPLACED RESIDENTIAL GARAGE DOOR SPRINGS AND BALANCED. GAVE GREAT INSTRUCTIONS FOR FUTURE CARE OF BOTH GARAGE DOOR AND OPENER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

MITCHELL M.
11/2003
5.0
garage doors
  + -1 more
BRAD PROVIDED THE ESTIMATE AND COREY DID THE INSTALLATION. BOTH WERE VERY PROFESSIONAL AND COURTEOUS.
Description of Work: NEW GARAGE DOOR (MOST BASIC MODEL) AND OPENER (MOST BASIC MODEL) INSTALLED. THE $800 DOES NOT REFLECT THE $20 REBATE FROM WAYNE DALTON.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

ANNA & FRANK N.
10/2003
5.0
garage doors
  + -1 more
THEY ARE PUNCTUAL, AND GET THE JOB DONE RIGHT THE FIRST TIME. I WOULD USE THEM FOR ALL OF MY GARAGE REPAIRS AND NEW GARAGE DOOR INSTALLATION IF NEEDED.
Description of Work: I HAVE USED WAYNE DALTON TO REPAIR MY GARAGE DOOR SEVERAL TIMES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

REBECCA & GREG F.
07/2003
5.0
garage doors
  + -1 more
THIS COMPANY WAS VERY COMPETITIVE. WE LOOKED AT THREE DIFFERENT DOOR COMPANIES. WE WILL USE THEM IN THE FUTURE.
Description of Work: INSTALLED A NEW DOUBLE GARAGE DOOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,030

MINOO F.
07/2003
5.0
garage doors
  + -1 more
HE WAS VERY PROFESSIONAL. THEY HAVE MY RECOMMENDATION.
Description of Work: THEY FIXED THE GARAGE DOOR.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

PAMELA & RICK B.
05/2003
5.0
garage doors
  + -1 more
THEY WERE FAST, THEY DID A GREAT JOB, AND THERE WERE NO PROBLEMS. WE WOULD USE THEM AGAIN.
Description of Work: INSTALLED NEW GARAGE DOOR

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JON & LYNN H.
05/2003
5.0
garage doors
  + -1 more
WE HAD THE DOOR MANUALLY LOCKED AND ONE OF THE BOLTS CAME OUT. THEY CAME OUT FOR THE REPAIR BUT BECAUSE THEY WERE LATE, THEY DID NOT CHARGE. THAT WAS NICE. WE ARE PLEASED WITH THE DOOR. THEY WERE ON TIME. THE SALESMAN WAS NICE. THEIR PRICES WERE VERY REASONABLE COMPARED TO MAJOR HARDWARE STORES.
Description of Work: INSTALLED A NEW GARAGE DOOR AND RE INSTALLED THE OPENER (16 X 7, SINGLE DOOR)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

CATHY B.
04/2003
5.0
garage doors
  + -1 more
THIS WAS A CHRISTMAS GIFT FOR MY PARENTS AND HE MADE AN APPOINTMENT FOR THEM TO COME DOWN AND PICK OUT THE COLOR OF THE DOOR. MY PARENTS ARRIVED AND HE WAS NOT IN THE OFFICE AS PROMISED. EVERYTHING ELSE WAS WONDERFUL!
Description of Work: INSTALLED A NEW INSULATED GARAGE DOOR WITH ALL OF THE HARDWARE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$450

CARI J.
03/2003
5.0
garage doors
  + -1 more
A NICE SURPRISE WHEN THE PRICE AND THE WORK INVOLVED WAS LESS THAN QUOTED/ANTICIPATED.
Description of Work: BRACED GARAGE DOOR AND ADJUSTED THE TRACK.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$68

JO ANN A.
03/2003
5.0
garage doors
  + -1 more
THEY ARE VERY PROMPT, PROFESSIONAL, AND COURTEOUS.
Description of Work: WE HAD A HINGE COME OFF OF THE GARAGE DOOR CAUSING IT TO WORK IMPROPERLY. WE HAVE USED THIS COMPANY BEFORE AND CALL THEM FOR ALL OF OUR GARAGE DOOR NEEDS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

ABIGAIL H.
02/2003
5.0
garage doors
  + -1 more
THEY HAD THE BEST PRICE FOR A GENIE DOOR OPENER AND THE REPRESENTATIVE WAS VERY HELPFUL IN DESCRIBING THE PROBLEMS WITH OUR LARGE DOOR WHICH WILL HAVE TO BE REPLACED SOON.
Description of Work: GARAGE DOOR OPENER WAS REPLACED

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

PHILIP & MARY R.
11/2002
5.0
garage doors
  + -1 more
IF A PROBLEM OCCURS THEY WILL TAKE CARE OF IT IN A PROMPT MANNER.
Description of Work: INSTALLED A NEW GARAGE DOOR AND OPENER

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,400

ELLEN B.
08/2002
5.0
garage doors
  + -1 more
REPLACED SPRING AND DID A GENERAL SERVICE ON DOOR. BRAD THE TECH CAME AND DID SERVICE EVEN THOUGH I DIDNT HAVE AN APPOINTMENT. I REALLY APPRECIATED THIS, THEY ARE VERY RESPONSIVE.
Description of Work: REPAIRED GARAGE DOOR

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

AIMEE B.
07/2002
5.0
garage doors
  + -1 more
I WAS FRUSTRATED WITH OUR DOOR WHICH ACTED LIKE IT WAS POSSESSED.
Description of Work: ADJUSTED THE INFRARED SAFETY BEAMS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

DENNIS R.
07/2002
5.0
garage doors
  + -1 more
I WAS WELL PLEASED WITH THE QUALITY OF THEIR WORK AND THE PROFESSIONALISM OF THE INSTALLERS.
Description of Work: REMOVE OLD GARAGE DOORS AND INSTALL NEW DOORS INCLUDING NEW HARDWARE AND NEW GARAGE DOOR OPENER FOR EACH DOOR. OPENERS WERE PURCHASED SEPARATELY FROM A RETAIL STORE BY CUSTOMER.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Contact information

1200 Dublin Rd, Columbus, OH 43215

www.wayne-dalton.com

Service hours

Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Handyman Services

FAQ

Wayne-Dalton of Columbus is currently rated 4.8 overall out of 5.

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Wayne-Dalton of Columbus accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Wayne-Dalton of Columbus offers free project estimates.
No, Wayne-Dalton of Columbus does not offer eco-friendly accreditations.
No, Wayne-Dalton of Columbus does not offer a senior discount.
Yes, Wayne-Dalton of Columbus offers emergency services.
No, Wayne-Dalton of Columbus does not offer warranties.
Wayne-Dalton of Columbus offers the following services: Residential, Commercial & Industrial Sales, Service & Installation of Garage Doors
Electrical, cement & masonry, drywall, siding & framing.

Contact information

1200 Dublin Rd, Columbus, OH 43215

www.wayne-dalton.com

Service hours

Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM