Watershed Organic Landscape and Lawn Care

THEY DID A GREAT JOB. THEY ARE VERY PERSONABLE AND SELF STARTING.

WE SET UP AN ACCOUNT IN ADVANCE, AND THE OWNER TOLD US HE WOULD ONLY MOW THE LAWN AS OFTEN AS NEEDED WHILE WE WERE GONE, AND HE ONLY MOWED ONCE - SO WE WERE VERY SATISFIED THAT THEY DID NOT DO UNNECESSARY WORK WHILE WE WERE ON VACATION. I ALSO LIKE THEIR PHILOSOPHY AND THAT THERE IS AN ORGANIC ALTERNATIVE TO CHEMICAL LAWN COMPANIES, SO WE WILL DEFINITELY USE THESE GUYS AGAIN.

I BEG OF ANGIE'S LIST CLIENTS TO STOP USING THIS COMPANY. THESE COMPANIES MUST BE HELD ACCOUNTABLE FOR THERE INCREDIBLY POOR SERVICE AND THE ONLY WAY TO DO THAT IS TO STOP USING THEIR SERVICES. IF A COMPANY REP. READS THIS, PLEASE, I BEG OF YOU TO RE-EVALUATE YOUR CUSTOMER SERVICE FOR IT IS INCREDIBLY BAD RIGHT NOW. MY STORY - THIS HAS BEEN THE WORST EXPERIENCE I HAVE HAD WITH AN ANGIE'S LIST COMPANY. I PHONED THEM 2 WEEKS AGO AND ASKED IF THEY COULD GIVE ME AN ESTIMATE FOR WEEKLY LAWN CUTTING. I WAS TOLD THEY WOULD BE OUT THAT WEEK TO DO SO. BY THE END OF THE WEEK, I HAD NOT HEARD ANYTHING FROM THEM SO I PHONED AND WAS TOLD THEY HADN'T GOTTEN TO IT YET BUT WOULD DEFINITELY BE OUT OVER THE NEXT COUPLE OF DAYS. I THEN RECEIVED A CALL FROM THE OWNER, JIM, WHO SAID HE HAD LOST MY ADDRESS AND THAT THE COMPANY WOULD BE OUT ON WEDNESDAY FOR THE ESTIMATE. WEDNESDAY CAME AND WENT AND NO WATERSHED. I PHONED JIM WHO ONCE AGAIN SAID THEY HADN'T GOTTEN AROUND TO IT YET. I TOLD HIM TO GET LOST.

BEAUTIFUL WORK. PRICE WAS EXCELLENT. THEY EVEN STARTED THE PROJECT A FEW DAYS EARLIER THAN PLANNED. VERY ENJOYABLE TO WORK WITH. WE'LL BE HIRING THEM AGAIN SOON FOR MORE LANDSCAPING PROJECTS.

THIS GUY IS VERY PROFESSIONAL, AND HAS THE RIGHT BACKGROUND TO UNDERSTAND LAWNS. I AM JUST SURPRISED THAT I HAVE YET TO SEE A BILL.

SOUNDS LIKE THEY HAVE A GREAT SERVICE, BUT NO CUSTOMER SERVICE TO EVEN RETURN PHONE CALLS.

JIM ROBERTS WAS PROFESSIONAL AND PROMPT, FROM THE INITIAL ESTIMATE APPOINTMENT TO THE COMPLETION OF THE WORK. HE AND ANOTHER HELPER WORKED HARD, WORKED QUICKLY, AND WERE VERY NEAT. THE COST WAS REASONABLE, AND THE WORK MADE A TREMENDOUS DIFFERENCE TO THE LOOK OF MY BACK YARD.

WATERSHED DID A GREAT JOB BUILDING A LARGE STONE STAIRCASE IN A STEEP SLOPE IN OUR BACKYARD. THEY PUT THE STEPS IN BY HAND, AND DID A GREAT JOB. THEY ALSO ENLARGED SEVERAL GARDEN BEDS FOR US, AND DID SO, QUICKLY AND WELL. THEY ARE NOW MOWING OUR LAWN, AND DO A GREAT JOB. THEY ARE WONDERFUL, GREAT PEOPLE!

WATERSHED RESPONDED WITHIN 24 HOURS BUT I WASN'T AVAILABLE AT THAT TIME. WE EVENTUALLY CAUGHT UP WITH EACH OTHER. WATERSHED INDICATED IT WOULD BE EXPENSIVE TO DO WHAT I ASKED. STATED THEY WOULD STOP BY THE NEXT WEEK AND LOOK AT THE LAWN AND LEAVE AND ESTIMATE. I'VE NOT HEARD BACK FROM THEM AND IT'S BEEN AT LEAST 3 WEEKS.

MADE CONTACT AT THE HOME AND GARDEN SHOW. THEY SAID THEY WOULD CONTACT ME IN TWO WEEKS, THEY DID. THEY CALLED THE DAY BEFORE BUT IT RAINED SO THEY CALLED AND RESCHEDULED. AGAIN, CALLED THE DAY AHEAD. EACH CONTACT HAS BEEN VERY PROFESSIONAL. VERY CUSTOMER SERVICE ORIENTED. WILL CONTINUE TO USE FOR MY LAWN TREATMENT.

MY OVERALL EXPERIENCE WAS EXCELLENT! THEY WERE PROMPT, COMPLETED THE JOB IN ONE DAY, LEFT NO MESS AND MY YARD LOOKS GREAT!

WATERSHED PROVIDED ORGANIC TREATMENTS FOR MY LAWN AND THOSE SERVICES PROVIDED WERE EXCELLENT. HOWEVER, THEY WOULD NOT PROVIDE REGULAR LAWN MAINTENANCE SERVICES [AS ADVERTISED] TO MY ADDRESS WHICH IS LESS THAN 1 MILE FROM THEIR OFFICE. THEY INDICATED IT WAS NOT ON THEIR ROUTE.

RELIABLE IN MOWING. HOWEVER, SENT A NOTE SAYING THEY WANT TO COME AND WORK ON THE LAWN AGAIN. ON APPOINTMENT, THERE WAS NO SHOW, NO CALL. MAY BE IN A TRANSITION PERIOD.

THE PERSON WHO DID THE WORK FOR US I WAS TOLD IS MOVING OUT OF THIS AREA. HE IS THE REASON FOR THE LOW MARKS IN RESPONSIVENESS AND PUNCTUALITY. WE WERE VERY HAPPY WITH IT WHEN IT WAS ALL DONE AND WE HAVE RECEIVED COMPLIMENTS FROM NEIGHBORS.

THE PERSON WHO DID THE WORK FOR US I WAS TOLD IS MOVING OUT OF THIS AREA. HE IS THE REASON FOR THE LOW MARKS IN RESPONSIVENESS AND PUNCTUALITY. WE WERE VERY HAPPY WITH IT WHEN IT WAS ALL DONE AND WE HAVE RECEIVED COMPLIMENTS FROM NEIGHBORS.

OVERALL EXPERIENCE WAS GREAT. PRICES WERE REASONABLE AND THE INSTALLATION WENT SMOOTHLY. THE TREES WERE OF HIGH QUALITY AND HAVE THRIVED BEAUTIFULLY. WE WERE VERY IMPRESSED WITH THE COMPANY AND PLAN TO HIRE THEM AGAIN THIS SPRING FOR ADDITIONAL INSTALLATIONS AND LAWN CARE.

I WAS VERY IMPRESSED WITH MR. STOCK AND WOULD LIKE TO USE HIM FOR SOMETHING NEXT YEAR. HE WAS PROFESSIONAL AND EASY TO DEAL WITH. HOWEVER, I WENT WITH ANOTHER COMPANY WHO COULD FIT ME IN SOONER.

THEY ARE GREAT AND WONDERFUL! I NEVER HAVE TO THINK TWICE ABOUT MY LAWN CARE. THEY EVEN HAVE STOPPED BY JUST TO SEE IF EVERYTHING WAS OK.

I HAVE USED WATERSHED'S SERVICES A COUPLE TIMES NOW. JOHN AND JIM ARE RESPONSIVE AND HAVE NOT EXCEEDED ESTIMATED COSTS. VERY SATISFIED.

JOHN'S WORKERS ARRIVED THE SAME DAY I AGREED TO THE ESTIMATE & DID SOME OF THE WORK. WHEN THEY DIDN'T COME BACK, I CALLED JOHN WHO THOUGHT THE WORK WAS DONE. HE AGREED TO SEND THEM AGAIN TO FINISH THE WORK. THEY DID A GOOD JOB, BUT HE TRIED TO CHARGE ME TWICE FOR THE WORK. HE NEEDS TO WORK ON HIS BOOKKEEPING SKILLS.

JOHN AND HIS CREW TOOK LONGER TO RETURN CALLS AND ARRIVE TO DO THE WORK THAN I HAD EXPECTED, BUT THEY DID ARRIVE AND THEY DID A GREAT JOB!

THEY ARE VERY RESPONSIVE. THEY ARE VERY GOOD. I HAVE USED THEM FOR YEARS. THEY EDGE VERY NICELY.

THEY COME WHEN THEY SAY THEY WILL, VERY QUIET AND UN- OBTRUSIVE. THE FIRST TIME THEY CAME AND INTRODUCED THEMSELVES, AND NOW THEY JUST COME AND DO IT. THEY DO EXCELLENT WORK, THE EDGING LOOKS NICE AND MY YARD LOOKS GREAT.

HE'S VERY KNOWLEDGEABLE AND HE USES NON-CHEMICAL MATERIAL. HE'S NICE TO WORK WITH.

HE CAME VERY PUNCTUALLY THE FIRST TIME. HE SEEMED INTERESTED IN THE WORK AND LEFT TO PREPARE THE ESTIMATE. I NEVER HEARD FROM HIM AGAIN. HE JUST DIDN'T FOLLOW THROUGH.