All went well. The door worked more smoothly and quietly than before. We are very satisfied.
Description of Work: The tech checked the garage door completely ,changed and lubricated the rollers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Robin R.
03/2013
5.0
garage doors
 + -1 more
This company responded quickly and saved me from being late to work! Many thanks to them!
Description of Work: Garage door came off track and opener needed programmed.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
DIANE Y.
03/2013
5.0
garage doors
 + -1 more
Within a couple of hours of my call to replace a broken spring on a garage door, the two technicians arrived. I opted to replace the spring on a second door and the rollers on both due to age, condition, and the desire to avoid another service call and a car trapped in the garage. They were courteous, neat and efficient. The price was fair. We would use them again.
Description of Work: Replaced springs and rollers on 2 garage doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Laura B.
03/2013
5.0
garage doors
 + -1 more
Quick timely and cost effective. Couldn't be happier.
Description of Work: United came out the day after my purchase and replaced the rollers on the door. Tech further lubricated all hings and did the same for the other door. No extra charge. If all home services were this easy and good, we would all be lucky.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$111
Jane G.
03/2013
5.0
garage doors
 + -1 more
My garage door was not opening - it kept getting stuck on a rough part in the runners and the motor in the older model garage door opener that we had could not push it through. I called United Garage Door in Columbus to have a look at it and to install a new garage door opener if that was what was necessary. They were able to get me an appointment right away and the technician was very punctual on the date of the appointment. He took a look at my garage door and the opener (which was installed in 1990, so I knew it was probably on its last legs!) and told me what I already knew: Not only was the garage door opener a lost cause, but it was so old, they no longer manufactured parts for it so it could not be fixed. He offered to install a new garage door opener that same day and quoted me a very fair price. I was thrilled he had the time to get to it right then and there! About an hour later, he showed me the few differences between my old opener and my knew one, played with my dog a bit, and even gave him a treat! Later, when my husband came home and I was showing him the new garage door opener, he was astounded by how quiet it was! I know I have found myself accidentally hitting the button a second time simply because I didn't hear that loud cranking noise that used to accompany the garage door in use, so I thought the garage door wasn't going up, when actually I was stopping it in progress because it made no sound! Overall, I was extremely pleased with the work of United Garage Door Columbus and will not hesitate to call them again if I ever need work on my garage door.
Description of Work: A new garage door opener was installed, together with new sensors and electronic keypad. Also, he checked my existing runners and straightened some rough running spots so that they now run smoothly.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$385
DONNA J.
02/2013
5.0
garage doors
 + -1 more
I am very satisfied with the work performe, the professionalism and courtesy. I would recommend them to anyone.
Description of Work: They checked my door rollers and replaced the weatherstipping on the bottom. I also got a remote for my car....what a treat!!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$164
Ralph B.
02/2013
5.0
garage doors
 + -1 more
This went very good, I was very pleased with them.
Description of Work: They replaced the rollers on my garage door. They also did a general cleaning. Additionally I also had them add a remote keyless entry outside of my garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rodney R.
02/2013
5.0
garage doors
 + -1 more
schedule an appointment for garage door roller replacement and adjustment. Scheduling was prompt, service was fast and efficient and garage door works much better.
Description of Work: garage door rollers replaced and adjusted
Rating Category
Rating out of 5
Yes, I recommend this pro
$99
Regina F.
02/2013
5.0
garage doors
 + -1 more
While they did not perform the work, they diagnose my problem that I needed a new garage door. Since my door was under warranty, I used the vendor that had my door under warranty. But I would highly recommend United because of their professionalism and expertise about the door I needed.
Description of Work: Excellent Assessment
Rating Category
Rating out of 5
Yes, I recommend this pro
Eloise B.
01/2013
5.0
garage doors
 + -1 more
I interviewed 4 companies. They were the least expensive of the four companies and the most professional but also the most kind.
Description of Work: Excellent professional service
Rating Category
Rating out of 5
Yes, I recommend this pro
$1,000
Michael C.
01/2013
5.0
garage doors
 + -1 more
Excellent. Quick and easy, done in about 20 minutes.
Description of Work: Had my garage door tuned up with new wheels, lubrication of wheels/tracks, as well as had alignment of door checked. Also had the pulling strength adjusted so that it closed more efficiently. Afterwards the door was much smoother and quieter. Well worth the money.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
James S.
01/2013
5.0
garage doors
 + -1 more
Garage door was very noisy, ran rough, and could not be opened with wired opener. I selected United Garage Door Columbus from Angie's list and called the company. Serviceman telephoned shortly before arriving at scheduled time, Serviceman diagnosed and resolved problem with garage door opener promptly. Replaced rollers, fixed loose electrical wire, tested system and charged very resonable price.
Description of Work: Serviceman diagnosed and resolved problem with garage door opener promptly. Replaced rollers, fixed loose electrical wire, tested system and charged very resonable price. A completely satisfactory and professionally delivered service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Theresa A.
12/2012
5.0
garage doors
 + -1 more
The work was done quickly, at the price quoted, and I am very happy with the results.
Description of Work: Replaced the garage door opener, associated panels, and remotes, aligned garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$395
David N.
12/2012
5.0
garage doors
 + -1 more
Very impressed from start to finish. Purchased the online Angie's list special for a door tuneup. They scheduled my appt the same day and were out two days later. They installed the new nylon rollers and the door is as quiet as can be. Was a great experience and everyone I spoke to was professional and courteous.
Description of Work: Garage door tuneup
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Lawrence H.
12/2012
5.0
garage doors
 + -1 more
Great. Called at 9:30 AM and they were done at 11 AM.
Description of Work: Replaced the springs on garage door and placed a 5 year warranty on the springs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Diana H.
12/2012
5.0
garage doors
 + -1 more
This company is very professional and knew exactly what I needed. I called for a garage door opener but the door itself was about 40 years old. They put a new insulated door in with a new garage door opener. We are loving it. I will use them again in the Spring to do a garage out back. They are gonna be my "Garage Door Doctors" from now on. They were punctual and finished in record time and my garage area was left clean and ready to use.
Description of Work: Removed old double car garage door and opener. Replaced with matching insulated garage door and opener. Cleaned garage floor and area where they were working.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
DEREK B.
11/2012
5.0
garage doors
 + -1 more
They came out quickly, did a great job and were reasonably priced.
Description of Work: They replaced the spring and realigned the garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Vickie F.
09/2012
5.0
garage doors
 + -1 more
Great company and a great technician - Khris! Very prompt (showed up when he was supposed to!), professional (asked about my garage door questions, concerns, problems and went straight to work), courteous (always knocked when he had any questions and addressed me in a very polite manner), insightful (suggestions for future reference). I was very pleased with this contractor and will tell all of my friends!
Description of Work: Garage Door tuneup including new rollers, lubrication, replacement of bottom seal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$124
Dennis F.
09/2012
5.0
garage doors
 + -1 more
The contractor and subcontractor showed up at the appointed time. Removal of the old door took about 60 minutes. Installation of the new door took another 75 minutes or so. The crew also relocated the opener switch inside the garage. No muss, no fuss, no drama.
Description of Work: Garage door replacement -- $1,095 for the door, $400 for subcontracted lead abatement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,495
ANDREW Y.
09/2012
5.0
garage doors
 + -1 more
Very professional--from start to finish. Excellent quality work. Certainly can understand why they are so well rated.
Description of Work: Replaced garage door and opener. Hauled away old hardware.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
CHARLES T.
09/2012
5.0
garage doors
 + -1 more
The work went well, they did a great job. They were fast, they came early in the morning and completed by mid-morning. The guy I talked to initially about the door also came out when the door was installed to inspect the work was very interested in the entire process and obtaining my ideas. Both men who installed the door were very professional, it only took about 3 hours when I thought it would be an all day job.
Description of Work: United put in a new garage door and replaced the attachments as well as put in a new opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Patricia B.
08/2012
5.0
garage doors
 + -1 more
The price was adequate for the service that was provided. They were friendly and punctual.
Description of Work: United Garage Door Columbus came out last fall and put in some garage doors for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
John F.
07/2012
5.0
garage doors
 + -1 more
I thought there was a broken spring so I called and a half hour later the repairman shows up! Well, the connector to the spring had fallen off from vibrations. The repairman put the connector back together, adjusted the spring, tightened the hardware and lubed. Of course I recommend this company!
Description of Work: -adjusted spring-tightened hardware-oil and lubed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Delmar P.
06/2012
5.0
garage doors
 + -1 more
I got a $10-off coupon from Angie's List. They were very prompt. They actually managed to arrive two hours before they said they would.
Description of Work: We used United Garage Door Columbus to repair our garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Matt M.
04/2012
5.0
garage doors
 + -1 more
The sales process was very low pressure and I felt like Mark was very up front and honest with me. For example, the wood and trim around the entry to our garage needed to be replaced due to termite damage. We spoke to several garage door companies and all of them said the could do the work if needed. However, I felt each was agreeing to do the work as a means to get the door contract and wasn't really considering the possible difficulties involved in the trim replacement. My house is older and I have learned that there is no such thing as a "simple" repair, so flippant acceptance of the work made me a little leery. The exterior is stucco, and prying the existing trim off had the potential to peel the stucco away as well. When I asked Mark if he could do the trim work, he stated without hesitation that he didn't feel comfortable doing the work. That let me know right off the bat that he was concerned about doing a good job and creating a satisfied customer, rather than simply getting a job and ignoring the potential problems he could run into in the process. His price was also very reasonable, which certainly helped. Finally, once the installation was over, I noticed that the door wasn't quite sealing at the bottom with the garage floor. I called the office and was told Mark would be out that day to take a look. He came out and confirmed that an adjustment was needed, and apologized. The apology wasn't necessary, as it was a small adjustment and I generally expect something to need tweaking with every project. However, I think it says a lot that Mark took this small issue personally and ensured that it was dealt with. He and the installer came back on the next business day to make the adjustment, and the door is now fine. We're very happy with the garage door and would recommend United Garage Doors to anyone looking for door replacement or service.
Description of Work: New garage door, track, rollers, etc.
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Service Categories
Garage Doors,
Doors
FAQ
United Garage Door Columbus is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Saturday: 8:00 AM - 11:00 AM
United Garage Door Columbus accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, United Garage Door Columbus does not offer free project estimates.
Yes, United Garage Door Columbus offers eco-friendly accreditations.
No, United Garage Door Columbus does not offer a senior discount.
No, United Garage Door Columbus does not offer emergency services.
No, United Garage Door Columbus does not offer warranties.
United Garage Door Columbus offers the following services: Garage Door Sales & Installation