Two Men And A Truck

THE COMPANY SENT THREE MEN AND A TRUCK, WHICH CAME ON TIME, LOADED EVERYTHING, DROPPED OFF THE PIANO AND SOFA AT MY HOME, AND THEN PROCEEDED TO GRANVILLE TO MY PARENTS' NEW HOME. THE THREE YOUNG MEN WHO DID THE MOVING WERE EFFICIENT, POLITE, AND COURTEOUS, AND THE MOVE WENT QUITE SMOOTHLY.

MY EXPERIENCE WITH TWO MEN AND A TRUCK WAS BAD. THE GUYS WERE NICE BUT THESE ARE MOVERS, ONE OF THE GUYS LOOKED LIKE HE MIGHT HAVE WEIGHED 125 LBS. I EXPLAINED TO THE ESTIMATOR THAT I HAD SOME HEAVY ITEMS INCLUDING A SONY TV, MY WARNING WENT UNHEEDED. CLOSE TO THE END OF THE DELIVERY THE LAGER MOVER ASKED ME IF I COULD GIVE HIM A HAND WITH THE TV. HE SAID I DON'T THINK HE IS GOING TO MAKE IT. I HAD TO HELP MOVE MY HEAVIEST PIECE. MY FRUSTRATION INCREASED WHEN I ASKED THEM WHY THEY DIDN'T HAVE A SET OF WHEELS OR A DOLLY TO HELP WITH THE MOVE. THEY TOLD ME THEY DID. WHAT?!?!?!? WHY DIDN'T THEY USE THEM, EVER!!! MY LAST AND MOST APPALLING COMPLAINT WAS THAT THEY DID NOT USE A MATTRESS BAG FOR THE MATTRESS OR BOX SPRINGS. THE TEMPERATURE OUTSIDE WAS CLOSE TO 90 DEGREES WITH HIGH HUMIDITY. THE MOVERS WERE SWEATING PROFUSELY. SINCE THEY DID NOT USE A BAG FOR THE BEDDING I ENDED UP WITH TWO NICE SIZED SOAKING WET SPOTS THAT WERE BLACK FROM THEIR DIRTY SWEATY BODIES.

3 MEN CAME ON TIME, INTRODUCED THEMSELVES, WELL ORGANIZED, TOURED HOUSE TO GET INFO RE: WHAT WAS TO BE MOVED AND WHERE. COST WAS LOWER THAN ESTIMATE BECAUSE OF TIME NEEDED TO MOVE. THEY WORKED CONTINUOUSLY . . . QUICKLY AND CAREFULLY . . .WERE COURTEOUS AND ASKED QUESTIONS WHEN UNSURE OF AN ITEM. SHRINK WRAPPED SEVERAL ITEMS TO PROTECT THEM AND CUSHIONED EVERYTHING W/BLANKETS. WE SURVEYED FRIENDS WHO HAD USED THE COMPANY AND THEY RECOMMENDED THEM AS WELL.

KIND, FRIENDLY, PROFESSIONAL, PLEASED WITH THE EXPERIENCE. GAVE A QUOTE OVER THE PHONE, & THE QUOTE WAS ACCURATE.

VERY GOOD EXPERIENCE. INFORMATIVE, AND UNDER THE ESTIMATED COST. THE GUYS WERE VERY PERSONABLE, AND WORKED VERY HARD TO DO THE MOVE, IN LESS THAN 6 HOURS, WITH NO MISHAPS.

ALTHOUGH I DID NOT HAVE WORKED PERFORMED BY TWO MEN AND A TRUCK, I DO HAVE A FEW THINGS TO REPORT BACK. I CALLED THE COMPANY AND GOT A RECEPTIONIST ON THE PHONE. I EXPLAINED I WANTED TO SET UP AND APPOINTMENT TO HAVE AN ESTIMATE FOR A FUTURE MOVE. SHE INDICATED THE PERSON I NEEDED TO TALK WITH WAS AT LUNCH AND WOULD CALL ME BETWEEN 1 AND 4. I WAS HOME THE ENTIRE TIME AND NO CALL CAME, NOR WAS A VOICE MAIL MESSAGE LEFT. THE NEXT DAY I CALLED AND WAS TOLD THE PERSON WAS NOT AVAILABLE AGAIN. SHE SAID HE WOULD CALL BACK SHORTLY. I WAS OUT WHEN HE CALLED AND LEFT A MESSAGE. I CALLED HIS EXTENSION AND RECEIVED VOICE-MAIL. I LEFT A MESSAGE SAYING I'D BE AT WORK THE NEXT MORNING ADVISING HIM TO CALL ME AT MY DIRECT NUMBER (WITH VOICE MAIL) BETWEEN 7:30 AND 4. I NEVER HEARD FROM HIM THAT DAY, NOR ANY OTHER AFTERWARDS. I HAD A LIMITED WINDOW TO INTERVIEW MOVERS AND HAD HEARD TWO MEN AND A TRUCK WERE QUALITY MOVERS. NOT RETURNING CALLS IN A TIMELY MANNER IS POOR CUSTOMER SERVICE.

MOVERS WERE PROMPT AND POLITE. ALL FURNITURE WAS WRAPPED IN PLASTIC PRIOR TO BEING LOADED IN THE TRUCK. IT WAS RAINING THE DAY WE MOVED, AND THE MOVERS TOOK EXTRA CARE IN OUR OLD HOUSE, AND NEW HOUSE, TO PUT DOWN TARPS, AND WIPE THEIR FEET WHEN COMING IN FROM OUTSIDE, ON EVERY TRIP.

THEY WERE RIGHT ON THEIR ESTIMATE, EVEN THOUGH WE ENDED UP MOVING ALL BOXES OURSELVES TO REDUCE THE COST. THEY ALSO CREASED THE FRONT DOOR AT THE NEW RESIDENCE TRYING TO GET A COUCH IN. THEIR STARTER KIT OF BOXES IS NOT WORTH THE $50 EXPENSE.

I HAVE USED TWO MEN AND A TRUCK FOR THREE HOUSEMOVES OVER MANY YEARS NOW. AS ALWAYS, THE COMPANY WAS ON TIME, SERVICED THE MOVE WITH SPEED AND WITH CARE, AND WERE VERY REASONABLY PRICED.

$1000 PACKING MATERIALS + $2000 WORTH OF MOVING.

REP SHOWED UP PROMPTLY TO PROVIDE ME A QUOTE ($2300) FOR THE MOVE. WAS VERY COURTEOUS AND THOROUGH. PROVIDED GOOD PACKET WITH TIPS ON PACKING FOR THE MOVE.

I FOUND OUT THAT TWO MEN & A TRUCK WILL NOT GIVE YOU AN ONSITE, FREE GUARANTEED QUOTE. THEY DO PHONE QUOTES, WHICH CAN BE CONFIRMED WITH AN ONSITE VISIT AFTER YOU GO THRU THE TIME TO PROVIDE THEM WITH ALL THE INFO ON THE PHONE. IF YOU DEMAND AN ONSITE QUOTE WITHOUT THE PHONE ESTIMATE, THEY WILL CHARGE YOU $50 FOR THIS, WHICH WILL ONLY BE REFUNDED IF YOU CHOOSE THEM FOR YOUR MOVE. THERE IS NO SUBSITUTE FOR A FREE, ONSITE ESTIMATE. PHONE ESTIMATES JUST DON'T DO IT FOR ME. SINCE THERE ARE PLENTY OF OTHER HIGHLY RATED MOVERS ON ANGIE'S LIST WHO DO PROVIDE FREE, ONSITE ESTIMATES, I DECIDED TO USE ONE OF THEM.

THE OFFICE STAFF CLEARLY EXPLAINED SERVICES, AND WERE COURTEOUS. THE MOVERS WERE PUNCTUAL, FRIENDLY, CONSIDERATE, HAD GOOD APPEARANCE, WERE KNOWLEDGEABLE, AND OVER ALL PROFESSIONAL.

VERY KIND AND COURTEOUS ON THE PHONE, BUT NOT THE LOWEST ESTIMATE.

THEY MADE 2 TRIPS AND WORKED 9 HOURS. THEY DID AN EXCELLENT, EXCELLENT JOB! THEY EXCEEDED MY EXPECTATIONS! NOTHING WAS BROKEN, THEY PUT EVERYTHING WHERE I WANTED IT. THERE WAS A COUCH THAT WAS A REAL CHALLENGE TO MOVE DOWN INTO THE BASEMENT, BUT THEY GOT IT DONE. AND THEY DID ALL THIS IN THE SNOW IN 1ST OF FEBRUARY. ONE THING I REALLY APPRECIATE WAS THAT THEY WERE UP FRONT ABOUT THE COST. THEY GIVE YOU A GENERAL ESTIMATE OVER THE PHONE BASED UPON THE SIZE AND NUMBER ROOMS AND FURNITURE PIECES. THEY REACHED THE 6 HOUR MARK AND DISCOVERED THAT I HAD STUFF TO MOVE IN THE GARAGE. I AGREED FOR THEM TO CONTINUE. THEY DID A GREAT JOB OVERALL! NO COMPLAINTS! NO DINGS! NOTHING! I AM VERY PLEASED.

THE TWO GENTLEMEN WERE GREAT AND TOOK CARE IN MOVING AND SECURING OUR BELONGINGS. THEY AIDED IN PLACING ITEMS IN POD AND MADE RECOMMENDATIONS HOW TO BETTER SECURE UPON FINAL LOADING ITEMS BY MYSELF.

I HAD SUCH A GREAT EXPERIENCE WITH THE TWO YOUNG MEN THAT LOADED MY PODS, THAT I REQUESTED THE SAME MEN TO MOVE ME AGAIN (I.E., UNLOAD THE PODS).

THEY DID A WONDERFUL JOB. MADE SURE THE WOOD FLOORS WERE COVERED, BANISTERS WERE COVERED, AND VERY CAREFUL WITH ALL ITEMS. VERY PROFESSIONAL AND ON TIME. GOT THE JOB FINISHED IN ABOUT 4 HOURS. I HAVE A FRIEND THAT IS MOVING AND SHE WILL USE THEM FOR HER MOVE UPON MY RECOMMENDATION.

WE HAVE MOVED SEVERAL TIMES AND THEY WERE THE BEST. WE HAVE RECOMMENDED THEM TO OTHERS.

THEY DID A FABULOUS JOB FOR US. THEY HAVE MOVED US TWICE.

THE MOVERS WERE VERY POLITE AND EFFICIENT AND EVERYTHING ARRIVED SAFELY. I WOULD USE THEM AGAIN.

ALREADY SAID - THESE GUYS SHOWED UP WHEN THEY SAID THEY WOULD - THEY PERFORMED ALL WORK CONTRACTED, FASTER THAN WE BELIEVED POSSIBLE AND MADE A REALLY DREADED MOVE - MOVE. MANY THANKS!

FIVE GUYS WORKED FOR ALMOST EIGHT HOURS. THEY WERE VERY GOOD AND NOTHING WAS BROKEN. ON THE DAY OF THE MOVE WE REALIZED WE FORGOT TO ORDER WARDROBE BOXES. THEY WERE NICE ENOUGH TO HAVE SOMEONE BRING THEM OUT TO US.

THE MOVERS DID A GREAT JOB! THEY WERE QUICK, PROFESSIONAL AND HAD A GREAT ATTITUDE. A FEW BOXES WERE MOVED TO THE WRONG ROOMS, BUT ALL ELSE WAS FINE. THEY SAVED ME FROM HAVING TO PURCHASE 2 GARMENT BOXES. I WOULD DEFINITELY HIRE AGAIN.

VERY POLITE. VERY CONSIDERATE. FAST AND CHEAP. WE CALLED 5 DIFFERENT MOVERS AND THEY WERE THE BEST IN TERMS OF COSTS, MINIMUM CHARGES, ETC.