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True Clean Carpet & Tile

Ceramic Tile, Carpet Cleaning, Floor Cleaning and Waxing,

About us

We are your one stop floor cleaning experts. We specialize in the cleaning of carpet, tile, grout, natural stone, vct, and concrete surfaces. We are certified by the Hard Surface Maintenance Professionals Association. DBA- True Clean

Business highlights

14 years of trusted experience

Services we offer

Carpet Cleaning, Tile & Grout, Clear & Color Seal.

Amenities

Senior Discount

ask for details



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7189 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
11%
3
3%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 189 reviews

Tom H.
07/2013
4.0
carpet cleaners
  + -1 more
I had to hire someone else come in and get the stains out.
Description of Work: cleaned my carpets.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$139

David H.
06/2013
4.0
ceramic tile
  + -1 more
I purchased an Angie's List Big Deal special offer for this service. They were okay, but they weren't great. They gave me some advice so I don't have to use them anymore. I was told to dry the surface regularly so I don't have mold growing on it. Basically, they were good in that sense.
Description of Work: I used Pure Clean Carpet and Tile for ceramic tile grout cleaning in two bathrooms and my kitchen.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$169

Nancy M.
06/2013
5.0
carpet cleaners, ceramic tile
  + 0 more
The two men that came to clean carpet were very nice, very professional
Description of Work: Carpet Shampoo

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Linda S.
06/2013
5.0
ceramic tile, floor cleaning
  + 0 more
Brandon & Brian were fantastic -- they arrived on time, were both personable and knowledgable about the services they provide, and did their work efficiently and well. Our floors have been transformed! The colors of the slate in front hallway can now be clearly seen & it is lovely. They willingly moved furniture and plants, did everything they were asked to do for the job, and cleaned up after themselves. I'm already planning to call to set up their next service appointment. Would recommend this company and their employees without reservation!
Description of Work: Cleaned & sealed ceramic tile floor in a sun room. Cleaned (and will color-seal grout & ceramic tile in near future) floor in master bathroom. Cleaned natural stone entryway (and will seal when they return to clean & seal two more bathroom floors -- the 2 additional bathrooms being another job we will hire them for!).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Gerald B.
06/2013
5.0
carpet cleaners
  + -1 more
They did a great job. They were very kind, courteous, and the work was good. We've had other cleaners in here but I like these guys better.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Erin L.
06/2013
5.0
carpet cleaners
  + -1 more
I purchased a Big Deal coupon for Pure Clean Carpet and Tile. The service went good. The guy was very professional. I think he's the one who owns the business. He was good and seems like he did a good job.
Description of Work: Pure Clean Carpet and Tile cleaned our carpet.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

PAM W.
06/2013
5.0
ceramic tile
  + -1 more
They did a great job. They arrived right on time, were very professional and did not leave the carpets soaking wet as I have experienced with other companies. I would definitely use them again.
Description of Work: Cleaned carpeting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

C C M.
05/2013
5.0
carpet cleaners
  + -1 more
They were nice and personable. Their service was fine. They did a good job! I did not have to wait too long for the carpet to dry.
Description of Work: I used Pure Clean Carpet and Tile for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Christine S.
05/2013
5.0
ceramic tile
  + -1 more
They were always on time. I never felt like they were rushing through jobs. They checked everything they did to make sure i was happy with the results. Very easy gentlemen to work with. I would hire them again in a minute. I was so happy with the results that i will rrefer them to all my friends. Great company. I was lucky that i got one of the owners to do all the work. He is definatly a perfectionist. His helper was really great also. They kept everything nice and neat as they did t heir job. Treated everything like it was their own witch i appreciated that. .
Description of Work: They cleaned tile in kitchen and bathroom. They also recolored my grout in my kitchen and bath. They really did a great job. My kitchen and bath floors look brand new again. They were so good that i hired them to clean and regrout my downstairs bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Rebecca M.
05/2013
4.0
ceramic tile
  + -1 more
I think I had higher expectations that what could really be done to improve the appearance of the grout in our shower. I expected our grout and tile to look brand new after the cleaning, but there are still areas that I feel are still stained. The company was very responsive to my calls, and even came out a second time to replace some additional areas that I felt were still stained. The work they did was fine, and I'm sure they would have come out a 3rd time if I would have called. The company is responsive, punctual, and very willing to make their customers happy.
Description of Work: Cleaned and replaced grout in stand up shower

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Marc S.
05/2013
5.0
carpet cleaners
  + -1 more
Big area. No problems using the 6 room coupon. They dealt well with my property manager as I did this cleaning before turning the place into a rental.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

ED J.
05/2013
5.0
carpet cleaners
  + -1 more
They did a great job, but it took a very long time. So if you use them, please budget your time accordingly. But, the time is spent well. They don't rush through the work. One of the owners was along for the work and he described to me that they use a citrus-based spray for cleaning. They first spray this across the carpet and let it sit for a few minutes (seemed like maybe 10 mins). He said they don't use detergents or other chemicals because they attract dirt over time. They then use the standard vacuum and sprayer. But the sprayer is just clean water. They claim to have a stronger vacuum than most other companies, which leaves the carpet drier. Does all of this matter? Well, the end result was as good as some of the other A-list carpet cleaners I've used on Angie's List. I don't know if the long term benefits of not using detergents is beneficial. The carpet was drier though. I would use again.
Description of Work: I bought their Big Deal in January 2013 but didn't use it until May. They cleaned 7 areas (I paid extra for the 7th area)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$174

JENNIFER S.
05/2013
4.0
carpet cleaners
  + -1 more
We had the carpets cleaned upstairs, steps and in the family room. I thought they did a fine job, the carpets were clean.
Description of Work: I had my carpets cleaned using an Angie's List offer. They were courteous and respectful of our home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$1,130

Jeffrey H.
05/2013
5.0
ceramic tile
  + -1 more
He was on time, pleasant, hard working and diligent. He came on Wednesday, cleaned the tile and left to let it dry overnight. He returned on Thursday and spent many hours (more than he anticipated I would guess) making sure the shower looked new before he left. He even caulked around the bathroom sinks without any extra charge.
Description of Work: He cleaned and re-grouted my shower stall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Joel B.
05/2013
5.0
carpet cleaners
  + -1 more
We scheduled an appointment with Pure Clean Carpet and Tile that had to be canceled due to weather. When they arrived to clean our carpets at our recheduled time, they were apologetic for the cancelation and wanted to "go the extra mile" to make up for it. I should note the rescheduling of the first appointment was completely warranted and understandable. They did a very nice job cleaning much of the carpeted area of our home, but most noteworthy, they did a great job of removing some greasy stains in a finished basement room. Overall we were quite pleased with this service, a very good bargain.
Description of Work: Cleaned the carpets in six rooms of our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Janet S.
05/2013
5.0
ceramic tile
  + -1 more
Their truck based machine has very powerful suction. They were able to remove a tremendous amount of deeply embedded cat hair and grime. They completed the work in about an hour (most of the furniture had been previously removed).Carpet was dry in 2-3 hours. This is the most clean my carpet has ever been done, especially the cat hair removal.
Description of Work: Used a Big Deal offer, however the Angie's List add stated they would deoderize or stainguard; they do not provide this service. They cleaned carpet in great room, hall and stairs; their cleaning solution has a pleasant citrus odor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Nancy L.
05/2013
5.0
ceramic tile
  + -1 more
Punctual, efficient, professional
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Rebecca F.
04/2013
5.0
ceramic tile
  + -1 more
Very quick, courteous professional. Were careful not to create a mess or disturb house with their equipment.
Description of Work: Cleaned Grout in Kitchen and Bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Jeff B.
04/2013
5.0
ceramic tile
  + -1 more
Great to work with. Quality job on the ceramic tile.
Description of Work: Cleaned ceramic tile

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$128

Rachel Z.
04/2013
5.0
ceramic tile
  + -1 more
Pure Clean was a breeze to work with,. They are responsive - if you call them, they actually get back to you - unlike a lot of companies today. They did a beautiful job. The floor looks better when they were done, then whenI moved in. They treated the job like it was a big one - unlike some companies today who cannot be bothered unless they will earn a big check. They do beautiful work. I plan on using them again in my new home.
Description of Work: Cleaned our cermaic tile floor - tile & grout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

BARBARA M.
04/2013
5.0
carpet cleaners
  + -1 more
The team who cleaned was very professional and the quality of the work was outstanding. I will definitely use them again.
Description of Work: They cleaned the carpeting throughout my home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

James J.
04/2013
5.0
carpet cleaners
  + -1 more
Did a great job. Very prompt and professional.
Description of Work: Cleaned carpets in house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Pete H.
04/2013
5.0
carpet cleaners
  + -1 more
fine ... except these reviews area pain ... this is the third time I've had to do this
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Richard H.
03/2013
5.0
carpet cleaners
  + -1 more
. Was very punctual. Did not rush through the job. Made sure everything was to my satisfaction.
Description of Work: Carpet cleaning in seven rooms. Excellent service. Will use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Marcia M.
03/2013
5.0
carpet cleaners
  + -1 more
Cleaned a large family room area and stairway. Carpet looks excellent! Personable and professional team.
Description of Work: Excellent cleaning of carpet and carpeted stairs. I will definitely call them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Contact information

55 Kingston Ave, Columbus, OH 43207

http://www.truecleanohio.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Ceramic Tile,
Carpet Cleaning,
Floor Cleaning and Waxing,
Flooring Sales and Installation,
Oriental Rug Cleaning,
Water & Smoke Damage

FAQ

True Clean Carpet & Tile is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

True Clean Carpet & Tile accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, True Clean Carpet & Tile does not offer free project estimates.
No, True Clean Carpet & Tile does not offer eco-friendly accreditations.
No, True Clean Carpet & Tile does not offer a senior discount.
No, True Clean Carpet & Tile does not offer emergency services.
No, True Clean Carpet & Tile does not offer warranties.
True Clean Carpet & Tile offers the following services: Carpet Cleaning, Tile & Grout, Clear & Color Seal.

Contact information

55 Kingston Ave, Columbus, OH 43207

http://www.truecleanohio.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM