Top Line Home Inspections, LLC

Top Line did my home inspection for a home I was buying in Columbus Ohio while I was living in New York The report I received was from a nail to the roof .Everything I needed to know about the condition of the home I am buying.Thank you Sherman from Top Line

Great. Sherman was on time, friendly, knowledgeable, and explained things well/thoroughly. I felt like he had my best interest in mind.

Sherman was very professional & knowledgable- he was very meticulous in his review and pointed out all items large and small- including recommendationss. Timely in his written report,

Could not be more pleased with Top Line Home Inspection. Sherman did thorough work and clearly explained every finding to us in a way that we could understand. His reports are clearly organized with pictures and descriptions, and he provides excellent reasoning for his findings. Sherman is a professional through-and-through and we are so glad to have worked with him. We have no regrets for buying the add-on inspections (radon, energy score, etc) because they gave us information we were not expecting and helped us make a clear decision on purchasing the home. In addition to the actual inspection, the scheduling process was super easy and his office staff were incredibly friendly. Highly recommended!

Very thorough, detailed report. Costs include inspection, insect inspection, radon testing.

I think he was extremely timely, nice and efficient!

I 100% recommend Top Line Home Inspections. The home inspection was very thorough. Sherman discovered all of the underlying issues that this property had and, I was able to save myself from a very costly mistake. I am out of State trying to buy a home in the Columbus area. To feel confident that you have someone who is working for you and making sure that your interests are being protected is a great feeling to have. Thank you Top Line Home Inspections.

Wonderful! We used Top Line Home Inspections, LLC to inspect a new home for my mom. Scheduling was very simple using the scheduling service, along with follow up emails. Sherman was extremely knowledgeable and diligent, spending over 2 hours checking the home (and this is a smaller home with no basement or upstairs). He explained things throughout the process and always asked if we had questions or concerns. We received a detailed report that evening. We are very confident that any and all issues were found. Considering the outstanding quality of service we received, Top Line Home Inspections was very reasonably priced. We absolutely recommend to anyone purchasing a home!

Sherman was very professional and thorough during our home inspection. He walked us through the entire process and explained any recommended repairs. In addition, his report was comprehensive and easy to follow. I would highly recommend him for your home inspection needs.

It went excellent. They are very professional, timely and provide thorough detail explanations. I HIGHLY recommend this company for home inspection.

We hired Sherman to do a home inspection for a house we were in contract on and he did a fantastic job! He was very thorough, explained things clearly, and was happy to answer any questions we had. So when we had to terminate that contract, we knew we wanted to hire him again when we found another house. The second time around he was just as thorough and still made sure to explain everything he saw. We hired Top Line Home Inspections to do a radon test as well the second time around, and when it came back high, they we were able to help us find the resources we needed to get that taken care of. We would definitely use Top Line Home Inspections again!

Good. Sherman is very knowledgable. His final written report was extremely detailed. The inspection he completed allowed us to prioritize repairs in a home we are purchasing.

Sherman was very friendly and professional. We are first time homebuyers so the process was very new to us. He made us feel comfortable immediately. He explained everything well in terms we could understand, and let us be a part of the process. I felt very comfortable asking him questions. I would definitely ask him to do a home inspection for us again.

This gentleman was not only an incredibly thorough inspector (unbelievably so), he was also really nice and fun to be around. I would use them again in a second.

On March 23, 2019, I had Top Line (Sherman Hall) inspect a house my wife and I had under contract to purchase in New Albany, OH. Our realtor gave Sherman access to the house around 9am and we were requested to come after about 3 hours to hear what he had found in the home. Sherman is a very likable guy and seemed to do a fantastic job. He walked us through the list of findings and all were fairly easy fixes or stuff you expect in a 15 year old home. As my realtor said, he even used one of those moisture sensors to check for moisture. After a couple days, we receive a report from Top Line / Sherman that confirmed these were all fairly easy stuff to fix. We closed on the house April 29th. A couple weeks later, my dad came for a few days and we put him in a guest room we hadn’t entered since move-in day. At night, he likes to sleep with the window open. As he opens the window, he notices the window sill (bottom part of window) is completely rotten and the hardware for the window is essentially floating in place. It was Springtime and this was the first time we opened the windows and there were white wooden shades that were down for most of the windows in the house. We then begin to check out more windows. ALL of the casement windows (ones that swing out / not double hung) had issues. This is about half the windows in the house. Furthermore, opening the windows felt like they hadn’t been opened in a long time. Like they were stuck from the previous time they were opened and not opened recently for the inspection. In the inspection report, Top Line / Sherman noted “All accessible windows were operated and appeared functional at the time of inspection.” I specifically told him during the inspection to check the windows since New Albany is notorious for bad windows. I contacted him and he said he’d come to re-inspect the windows. June 4, 2019 Sherman comes out again and he inspects all 15 of the casement windows. He opens them all and admits he simply missed the windows during the inspection. To be fair, he offered to return my payment, but said the cost to repair them would be substantially more than the payment I gave him. This is where the situation goes horrible. During the initial meeting, I signed a lengthy document that I skimmed at best. It’s like reading an Apple waiver. In the document, there is a clause that limits my ability to recoup damages at 2x my payment to Sherman / Top Line. Sherman had his insurance company contact me and they said my damages are capped at 2x the payment. I have an estimate for the amount to replace the windows and its ~$35,000. Needless to say, this amount of money would have significantly influenced our purchase of the house and we were mislead by the inspection report. I am not sure we’ll end up going to court over the windows but I feel I have been taken advantage of by Sherman, Top Line and his insurance company. We are not litigious people and we expect certain things to pop up (like the $850 for the sprinkler that couldn’t be tested because the water was turned off or the AC unit that had no Freon and was $700 to fix). I would advise anyone using Top Line or Sherman to not sign any document that caps your damages. Pictures attached. Please note, these are some of the worse windows but how you could miss this is baffling to me. The last one is actually missing the bottom of the window. The previous owner just cut it out. Never mentioned in the inspection report.

We had a tight timeframe to have a home inspected prior to purchase. Sherman worked with us to meet our deadline. He was extremely professional and pleasant to work with. He explained his observations and concerns to us without treating us like idiots or geniuses. His inspection was very thorough and comprehensive, and I truly feel that his price was very fair.

Sherman did a wonderful and thorough inspection on our new home. He was an excellent communicator during the inspection, talking us through everything he did and explaining what we did not understand. The written report came very quickly and was clear and easy to understand. He was personable and professional and it was an overall pleasant experience.

Sherman was very professional and worked very hard to check out our new home. He talked with us during the inspection about any issues and what we need to do to resolve the problem. He was great. We had the inspection plus termite and radon inspections so those were extra.

Every detail of the inspection was available to me ongoing verbally with the tech showing me how to find, operate, and potentially fix issues with items in the home. Pictures and final report were very detailed in explanation. You can see that the tech is into his job and 100% engaged in the work. No detail is overlooked.

Sherman was very professional and thorough in his inspection, he even came early! He explained everything in ways that we would understand. We asked for some advice on some remodeling we planned to do and he gave us advice on how to do so cheaper but still with quality.

Our inspector, Sherman, was prompt, professional and willing to answer all questions. We would use him in the future for inspections.

Sherman did everything that was agreed to and answered additional questions along the way. Very personable and professional.

Sherman was incredibly thorough, professional, and helped me to understand everything that he was looking at in my new home. I would recommend him a million times over.

The process went very smoothly. Sherman was punctual, precise and very good at explaining each item on his report.

Sherman was great! He was very professional, thorough, and explained things clearly. I felt like he cared about my husband and I and the purchase we were making. I felt very comfortable throughout the whole process and would gladly go with him again in the future.