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The Theater People

Stereo and Home Theater Systems, Home Automation, TV Sales,

About us

We specialize in custom home technology solutions such as home automation, security, home networking/WiFi, home theater, and home audio. We also perform installations in commercial spaces. As emerging technologies become more complex, our experts can guide you through the process. From purchase decisions to installation and cleanup, we can help you through it all. We will sit down with you in your home and draw out a plan that best fits your needs and budget, laying out several options each step of the way. We want you to be confident in your decision so that you can get the most out of your home!

Business highlights

16 years of trusted experience
Family Owned & Operated

Services we offer

We are a full retail store that provides home theater installations, projection system installations, surround sound and whole-home audio solutions (indoor & outdoor), professional TV mounting, outdoor TVs, Wi-Fi coverage and home networking, Universal Remote Control (URC brand) automation and control systems, full home wired security systems, wired surveillance cameras, and wiring. *Now offering acoustic sound treatments and motorized shades!

Services we don't offer

Extensive drywall repair/replacement, and lighting. Basic consumer automation, installing self purchased equipment, adding small equipment pieces such as thermostats and doorbells to smart homes that we did not design. Ask for more details if you have any questions on what we do not offer.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8337 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
4%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 301-325 of 337 reviews

Molly M.
01/2015
5.0
home theater design
  + -1 more
unknown
Description of Work: The theater people were great. Two young men came to help set up my TV and solve my problems. I couldn't be happier with the service. Wish I had called them sooner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

JAIME L.
01/2015
3.0
home automation, home theater design
  + 0 more
.....
Description of Work: ....

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0

$99

Sharon M.
01/2015
5.0
home theater design
  + -1 more
unknown
Description of Work: Set up our new television and sound bar and our internet in two rooms.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

01/2015
5.0
home theater design
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Kari U.
01/2015
5.0
home theater design
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

TONY A.
01/2015
5.0
home theater design
  + -1 more
unknown
Description of Work: They spliced surround-sound speaker wires that our puppy chewed. They restored sound to the receiver so that surround sound actually worked. They ensured that wiring for all components was correct, but, most of all, returned my TV system to what it was when it worked before. So much better to work with than the you-know-who squad...and a lot cheaper!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Dominique M.
12/2014
5.0
home theater design
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Shelley R.
12/2014
5.0
home theater design
  + -1 more
unknown
Description of Work: They were very professional. Wore "booties" over their shoes. They were very careful with my equipment. On time and completed in a very timely manner! Would use again.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Mike T.
12/2014
5.0
home theater design
  + -1 more
unknown
Description of Work: 60 inch TV was mounted to wall with wires hidden in wall. Experience went well. Would use Home Theatre in the future

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

A S.
12/2014
4.0
home theater design
  + -1 more
unknown
Description of Work: Did a good job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

MICHAEL D.
12/2014
5.0
home theater design
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro

Elaine C.
12/2014
5.0
home theater design
  + -1 more
.
Description of Work: Hooked up TVs and mounted one over mantle

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Brenda F.
12/2014
5.0
home theater design
  + -1 more
unknown
Description of Work: Installed a flat screen TV. It went well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Jean P.
12/2014
5.0
home theater design
  + -1 more
Very well.
Description of Work: I can't remember the exact cost. Provider set up my old TV sound system after I'd ripped apart during remodeling. They accomplished in slightly over an hour what would have taken me a day and lots of grief. I later arranged to buy Sonos wireless speakers and have them install them. The day they arrived the Time Warner internet was disconnecting constantly. They came back later and helped again with set up, which was beyond the call of duty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Melissa B.
11/2014
5.0
home theater design
  + -1 more
Excellent!
Description of Work: Mounted flat screen TV

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jerry A.
10/2014
5.0
home theater design
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$99

kathleen D.
09/2014
5.0
home theater design
  + -1 more
.
Description of Work: Great in every way!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0


Vinodh B.
09/2014
5.0
home theater design
  + -1 more
unknown
Description of Work: I took the day off to make sure that everything goes fine, but then realized that there is no need for me to stay back at home. My wife who stays at home could have handled everything since they were very pro-active and they took care of it with minimal input from us. They were right on time and got things done very professionally and also made some professional advise which were really helpful. I would deftnly recommend them in the future. They cost little more than other people , but definitely wrth the cost. I have purchased their promo on 99 dollars for 3 hrs which helped me to bring down the total cost. it took them 5 hrs to complete the work and they charged me 99 + 2 hrs labor - 200 bucks.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

MICHELLE C.
09/2014
5.0
home theater design
  + -1 more
unknown
Description of Work: Work was purchased through a special Angie's List offer so the $99 represented a significant discount. They reviewed my home theatre system and configured all of the remotes to work again. Also checked my new television hookup and fixed some component hook-ups. It went fine and the two young men were prompt and well mannered. They just didn't instill a huge sense of confidence in me.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Alicia S.
09/2014
5.0
home theater design
  + -1 more
unknown
Description of Work: $179 for TV Mounting with Concealment of Wires Inside your Wall--Bracket Included | |I pulled this information from the email when I purchased the Big Deal. I was told that my deal did not include the concealment of wires when I scheduled but after reviewing the email I have concerns. The guys were very professional but now I wonder if I didn't get what I paid for.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

emal S.
09/2014
3.0
home theater design
  + -1 more
did not go very well.
Description of Work: Service was more expensive than I expected , Angie's List promotion was modified / ignored by the business .

Rating CategoryRating out of 5
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0


Response from The Theater People
I'm sorry that you feel unhappy with the services you received, but I do want to thank you for the opportunity to earn your business. I worked very hard to find the most competitive prices on products and services that I possibly could, and it was very unfortunate that we couldn't come to an agreement on the final cost. I did spend over an hour in your home going over as many options as we could for the three separate rooms where you wanted work done, and I also spent an additional 4 hours at the office, calculating costs and researching products that we don't typically use, to comply with your specific requests. It was a great deal of work, but I was confident we would have a fit, based on the conversation we had. Unfortunately, in the end, it didn't seem to have accommodated your budget the way you were expecting. If you felt you were being ignored, I truly apologize. I made sure to respond to every email I received within 1 business day, and all of the calls I have logged, I answered directly. If I missed some form of communication that you sent, I am deeply sorry, but to my knowledge, there wasn't anything that I didn’t respond to in a timely manner. If you would like to further discuss, please feel free to call us. Our goal is to make every customer 100% satisfied, and to make every opportunity count. We are a small business, and we depend on word of mouth and our Angie’s list reviews to prove our integrity to future clients. We try very hard not to blemish our reputation, especially over one of our most popular services, the $99 deal. Again, if there is something that I missed, I welcome your feedback in detail so we can be sure to fix the issue so it never happens again.

Alex B.
09/2014
4.0
home theater design
  + -1 more
it didn't go
Description of Work: They couldn't do the work because the fireplace was too much for them to do in the time the deal allowed for. Cancelled the service

Rating CategoryRating out of 5
responsiveness
4.0
punctuality
4.0


George K.
08/2014
5.0
home theater design
  + -1 more
unknown

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amy O.
07/2014
5.0
home theater design
  + -1 more
unknown
Description of Work: The service went great. They were promo and very professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$279

Francisca F.
07/2014
5.0
home theater design
  + -1 more
unknown
Description of Work: They hooked up my smart television and sound bar. Also, gave hands-on instructions to my 18 year on grandson. They were very polite and well-mannered. I was very comfortable leaving them in an area unsupervised, while I continued doing my daily chores. Would definitely use them again!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Contact information

5757 Westbourne Ave, Columbus, OH 43213

http://www.thetheaterpeople.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Stereo and Home Theater Systems,
Home Automation,
TV Sales,
Internet Service,
Furniture - Sales

FAQ

The Theater People is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

The Theater People accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, The Theater People offers free project estimates.
Yes, The Theater People offers eco-friendly accreditations.
No, The Theater People does not offer a senior discount.
No, The Theater People does not offer emergency services.
Yes, The Theater People offers warranties.
The Theater People offers the following services: We are a full retail store that provides home theater installations, projection system installations, surround sound and whole-home audio solutions (indoor & outdoor), professional TV mounting, outdoor TVs, Wi-Fi coverage and home networking, Universal Remote Control (URC brand) automation and control systems, full home wired security systems, wired surveillance cameras, and wiring. *Now offering acoustic sound treatments and motorized shades!
Extensive drywall repair/replacement, and lighting. Basic consumer automation, installing self purchased equipment, adding small equipment pieces such as thermostats and doorbells to smart homes that we did not design. Ask for more details if you have any questions on what we do not offer.

Contact information

5757 Westbourne Ave, Columbus, OH 43213

http://www.thetheaterpeople.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM