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The Theater People

Stereo and Home Theater Systems, Home Automation, TV Sales,

About us

We specialize in custom home technology solutions such as home automation, security, home networking/WiFi, home theater, and home audio. We also perform installations in commercial spaces. As emerging technologies become more complex, our experts can guide you through the process. From purchase decisions to installation and cleanup, we can help you through it all. We will sit down with you in your home and draw out a plan that best fits your needs and budget, laying out several options each step of the way. We want you to be confident in your decision so that you can get the most out of your home!

Business highlights

15 years of trusted experience
Family Owned & Operated

Services we offer

We are a full retail store that provides home theater installations, projection system installations, surround sound and whole-home audio solutions (indoor & outdoor), professional TV mounting, outdoor TVs, Wi-Fi coverage and home networking, Universal Remote Control (URC brand) automation and control systems, full home wired security systems, wired surveillance cameras, and wiring. *Now offering acoustic sound treatments and motorized shades!

Services we don't offer

Extensive drywall repair/replacement, and lighting. Basic consumer automation, installing self purchased equipment, adding small equipment pieces such as thermostats and doorbells to smart homes that we did not design. Ask for more details if you have any questions on what we do not offer.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8337 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
4%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 337 reviews

Kevin M.
10/2022
1.0
drywall, plastering, home theater design
  + 1 more
hired theater people to install TV and mount above fireplace in fall of 2016. came home from work in fall of 2022 to find TV had fallen off the wall. contacted them to help with situation and was told "this installation was 6yrs ago, we don't cover anything that old".
Description of Work: install TV and mount

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$700

Response from The Theater People
Hey [Member Name Removed], that is terrible news that your TV came off the wall. Regardless of our cautioning you at the time of installation that your brick was old, your TV was super heavy, and you should probably use a flat mount because of that, we planned to come out to help you with your problem six years after installation. We didn't get a response to confirm the install date two days after the phone call. You called on a Wednesday, I believe, and we had a truck ready to roll on a Friday. So I hope you understand my surprise when you sent an email saying we 'no called no showed' on Friday. I'm not sure where the wires got crossed, but your comment does not reflect our conversations. I went back through the email several times to make sure I did not miss anything. Once again, I am sorry for the mix-up. Thanks for the business. It is always greatly appreciated.

Denise T.
06/2020
5.0
home theater design, home security systems
  + 0 more
Pretty straight forward. Ben was professional and courteous. Would hire again.
Description of Work: install old bose theater system to new samsung tv

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Response from The Theater People
Thank you for your positive feedback! I am happy we were able to get your audio system working with your new TV. Please let us know if there is anything we can help you with in the future!

Dina Y.
01/2020
5.0
home theater design
  + -1 more
Arrived on time, did job as stated. Employee was polite, quick and efficient.
Description of Work: TV Mounting

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

BRIAN R.
07/2018
5.0
home theater design
  + -1 more
no problems - very friendly and thorough
Description of Work: install stereo

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from The Theater People
We are happy to hear you had no issues. Glad you enjoyed the thorough work we did and our friendly staff. Thank you for the kind feedback [Member Name Removed]!

Gary O.
06/2018
5.0
drywall, electrician, home theater design, satellite tv service
  + 2 more
Excellent job, fast and very dependable. Explained all work being performed and installer was very professional.
Description of Work: Tv placement on wall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from The Theater People
[Member Name Removed], we are happy we could provide excellent work and explain all that we were doing. Thank you for the kind feedback.

Kelley K.
06/2018
5.0
home theater design
  + -1 more
I had a great experience with this company. They installed a small TV on the wall of my kitchen between two cabinets. Team came out and did a very thorough inspection and quote. The rep who installed the TV had to do some extra work to snake the cords behind the wall from the top cabinets down to the unit. Looks great and I would recommend their services to friends/ family.
Description of Work: Mounted a small kitchen TV

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$322

Response from The Theater People
We are happy to hear you had a great experience with us. Thank you for the kind feedback and recommendation [Member Name Removed]!

Laura S.
04/2018
5.0
home theater design
  + -1 more
Jeff was always on time, knowledgeable and friendly. He performed the work himself which saved us labor costs over another company. Everything went smoothly just the way he said it would. Most of all he was patient and thorough in teaching us how to use 2 separate zone areas for sound and tv. I would use this company again in a heartbeat. I usually don’t post reviews, but I wanted to reassure others that Jeff and this company are great. Don’t hesitate to employ them to do your tv/stereo project!
Description of Work: Installed tv above fireplace hiding cords. Set up use of Sirius radio, Pandora, FM radio, and cable with our existing Klipsch speakers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from The Theater People
Glad everything went smoothly and that we could help save you money. Thank you for the kind feedback [Member Name Removed]!

Bruce B.
04/2018
5.0
home theater design
  + -1 more
Great. They completed all the work.
Description of Work: fixed walls

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Theater People
Thank you for the kind feedback [Member Name Removed]!

Heidi M.
04/2018
5.0
drywall
  + -1 more
The spots that were plastered are holding together well. The price was good.
Description of Work: Plastered several areas in the corners of the room that were peeling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from The Theater People
Thank you for the kind review [Member Name Removed]! Glad we could price service for a reasonable price.

Leland C.
04/2018
5.0
home theater design
  + -1 more
The service was done as promised and it was excellent. I would use them again and recommend their service.
Description of Work: They ran some wiring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

DON R.
01/2018
5.0
home theater design
  + -1 more
Good. Replaced bad cable and downloaded app for my smart phone.
Description of Work: Repair non functioning speakers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from The Theater People
We are happy we could assist with replacing a bad cable and help download an app for your smart phone! Thank you for the kind review [Member Name Removed]. We appreciate it!

Jeff G.
01/2018
5.0
home theater design
  + -1 more
Jeff and his assistant did a great job and the set up looks and works better than ever!
Description of Work: Needed help running wires from two TV's to my equipment rack and to clean up the existing wires that were visible.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from The Theater People
Glad you enjoyed our staff and that they were able to do a great job! Thank you for the kind review [Member Name Removed]!

Kelsey T.
12/2017
4.0
drywall, home theater design
  + 0 more
Work was fine, not exactly what I expected
Description of Work: Drywall repair

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Theater People
We are sorry to hear that the work wasn't exactly what you expected. We appreciate any feedback regarding the work completed.

Neil B.
12/2017
5.0
home theater design
  + -1 more
Very punctual and knew what they were doing. Seems like they have done this several times. Had everything installed and working earlier than expected. great work - would hire again
Description of Work: We had to get 4 POE Exterior security cameras installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from The Theater People
We are happy to hear you would hire us again [Member Name Removed]! Thank you for the kind review!

Don S.
12/2017
5.0
home theater design
  + -1 more
It was perfect, I would highly recommend
Description of Work: Had outside speakers installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Theater People
Thank you for the high recommendation [Member Name Removed]!

Jack F.
11/2017
1.0
home theater design
  + -1 more
He was done in 20 minutes because it was simple to do. i had back surgery so I could not do. when I asked about setting up my remote so it would work with tv, it actually took the rest of the of the two hours. he had several calls to someone who was supposedly the "expert" they didnt know why my remote would not work and ended up telling me to purchase a harmony remote. turns out in the yamahas menu, They needed to turn on the hdmi setting. After turning on receiver it defaults to av6 and not my hdmi 1. I called for them to come back and fix or tell me what to do and the owner was a complete jerk he said "you signed the papers saying you were satisfied and that they will not help me" even though they sent a tech who knew nothing about the receiver, and did not setup properly and got wrong info from so called expert. they would not help me. they are supposedly yamaha experts what a joke. they have an iron clad amount of paperwork you have to sign so they will not come back out. i explained i signed because i believed the idiot who told me none of those things could be done or fixed, Stay far away from amatures acting like they know anything. the
Description of Work: They were hired to remove a onkyo receiver and install a yamaha receiver . owner was the biggest *** i ever dealt with. the installer was nice but did not have the knowledge.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$99

SHELLY H.
11/2017
5.0
home theater design
  + -1 more
Excellent experience. Jeff is extremely professional, neat and organized. The entire installation process went smoothly. I'm extremely happy with the installation. Thanks Jeff and John (owner).
Description of Work: 7 speaker surround sound system with receiver.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Ashley B.
11/2017
5.0
home theater design
  + -1 more
The Theater People installed our flat screen TV above our fireplace and concealed the wires in early 2017. We were very happy with both the customer service and end result. Would use The Theater People again in the future.
Description of Work: TV mouting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandeep H.
10/2017
5.0
home theater design
  + -1 more
Took more time than I thought to install the mounts but overall it went well
Description of Work: TV mounting adjustments Rear speaker mount install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Craig T.
10/2017
5.0
home theater design
  + -1 more
On-time, inexpensively -- and even with brief tutorial. Well worth the $.
Description of Work: Pull some audio/video cables and re-programmed 4 units to resemble each other.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Leonor B.
10/2017
5.0
home theater design
  + -1 more
Very professional, consultative, developed creative solutions to meet our needs and price range. Post installation service/advice/training has been excellent.
Description of Work: Installed and outdoor tv and sound system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ken H.
09/2017
5.0
home theater design
  + -1 more
Very pleased with the work - fast and cleaned up after themselves.
Description of Work: Run an Ethernet cable and mount TV

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Greg L.
09/2017
5.0
home theater design
  + -1 more
It went great, could not be happier!
Description of Work: TV hanging and hiding of wires.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Kenny W.
09/2017
5.0
home theater design
  + -1 more
Perfect, very professional. Was late however called before my scheduled time to let me know he was running late as his earlier job was more complex than advised.
Description of Work: TV Mount and purchased mount.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

MARE H.
09/2017
5.0
home theater design, satellite tv service, cable tv service
  + 1 more
Perfectly and it was done in a flash!
Description of Work: TV wall mountain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Contact information

5757 Westbourne Ave, Columbus, OH 43213

http://www.thetheaterpeople.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Stereo and Home Theater Systems,
Home Automation,
TV Sales,
Internet Service,
Furniture - Sales

FAQ

The Theater People is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

The Theater People accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, The Theater People offers free project estimates.
Yes, The Theater People offers eco-friendly accreditations.
No, The Theater People does not offer a senior discount.
No, The Theater People does not offer emergency services.
Yes, The Theater People offers warranties.
The Theater People offers the following services: We are a full retail store that provides home theater installations, projection system installations, surround sound and whole-home audio solutions (indoor & outdoor), professional TV mounting, outdoor TVs, Wi-Fi coverage and home networking, Universal Remote Control (URC brand) automation and control systems, full home wired security systems, wired surveillance cameras, and wiring. *Now offering acoustic sound treatments and motorized shades!
Extensive drywall repair/replacement, and lighting. Basic consumer automation, installing self purchased equipment, adding small equipment pieces such as thermostats and doorbells to smart homes that we did not design. Ask for more details if you have any questions on what we do not offer.

Contact information

5757 Westbourne Ave, Columbus, OH 43213

http://www.thetheaterpeople.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM