The Organic Turf Co

Provider showed up on time and performed the service satisfactorily. I will definitely use organic turk co. in the future.

This is my 2nd review for this company. Now that it has been 4 months since they first began lawn applications, I thought it time for an update. They continue to call the day before and let me know the approximate time of arrival so that I can make sure my rambunctious dogs are safely in the house. Much appreciated. The applications go fairly quickly, they always make sure the gate is closed securely when they leave, and they leave a detailed report to let me know what they saw. My lawn looks fantastic! It is green and thicker than ever before. We have no clover now and the weeds are disappearing, and we've only had 2 applications prior to today! Plus, the dogs only have to stay off until the application is dry, which is about 2 hours. This is a bonus for me. I'm VERY pleased with The Organic Turf Company and have asked them to service my daughter's yard, too!

Completed on time as scheduled and the work was done as expected

It went very well. I was happy with them. They were professional and punctual.

It went fine. It was one of the things where you’re going during the day and they just do it. I was pretty satisfied with their work overall. I would recommend them to friends and family.

I have had their services for about 3 years and they do about 5 treatments every season. They have already done one this season. I have never really been there when they have done it, so I really don't know. It was good. They use organic products. I was looking for an organic company that uses organic products because I have a dog and I like it that my dog doesn't have to deal with harsh chemicals. The quality is good. They are very responsive, anytime I have had any kind of issue they've responded immediately. I am going to continue to use them.

The service went well and I would use them again in the future.

I was never contacted to schedule a treatment!

Average experience as far as lawn care. Organic Turf treated our lawn during 2014, which was an ideal growing season. Our lawn looked slightly worse than our neighbors (even the ones that don't have any lawn care service) - not as green, more weeds, thinning by the end of the season. Not sure how 'organic' their treatment is compared to traditional companies - still told to keep our pets and children off of the lawn after a treatment. Recently received a text stating that they would start our service the following day, and I decided, based on the results of last year, that I would go a different direction. Called Jason to cancel and was surprised by the conversation, which ended with Jason telling me to 'Have a miserable evening'. Well, I can understand being 'a little emotional' about losing a customer, but that is no cause to become uncivil in a simple business transaction. I take some blame for not cancelling sooner, but quite honestly, the business practice of automatically renewing service without positive confirmation is something I disagree with. If you read some of the other negative reviews, you will see that Jason does not react well to criticism, so he was not just having a bad day. I debated whether to give an overall grade of 'F' for the service, but to be fair, the lawn care was average - so a 'C'. Professionalism of Jason is a solid 'F'. Update 31 Mar 2015: Jason contacted me directly by phone today and did start off by apologizing for the misunderstanding in our previous conversation. I do not know what Jason said in our original conversation, I only know what I heard, so I will leave it at that. Jason seems sincere in his passion for his reputation and business. Again, I disagree with the business practice of automatically renewing a seasonal service without positive confirmation, but that seems to be the norm in this field. His written analogy of ordering a pizza and refusing delivery is apples and oranges to his business practice - I did not 'order' his product and then refuse it, I simply did not cancel (not renew) in as timely a manner as Jason would have liked. Not rude or tacky or disrespectful by any measure. I wish Jason all the luck in his pursuits, but personally I prefer a more business-like personality in my business relations.

We live on a 3/4 acre lot, so they did a great job on the front yard, but missed some areas on the back yard. Maybe that's common, but overall it was done well.

They called and set a time. The gentleman showed up and announced himself and verified the complete area to be done He went right to work and completed the job in a timely fashion. Perfect work, couldn't ask for any better

I purchased a big deal for this service and I am so disappointed. The service just started off a mess. I gave him my address and they were supposed to do the yard, but instead they went to the address that was on Angie's List and I told the people twice so my new yard never got serviced it was my old address that got serviced. I spoke with them on the phone and told them that I did not want any more applications after that. I told them that is all I wanted. They ended up doing three more applications so they now they are sending me bills saying I owe them an additional $49.07 so I am not happy at all. I am going to pay the $49.07 but I am done with that company. Their price was great.

Great deal and great job. Performed service as promised.

On May 8, 2014, Purchased from Angie's List $89 for 3 Lawn Care applications for my elderly mother who chooses to avoid a nursing home and remain in her home. Email communication with Organic Turf advised me that service dates would be whenever a technician is in the area, but that they could send me a text message the afternoon before. Good enough. Don't know how many applications were actually applied, but she still had weeds and dandelions in her lawn. Nevertheless, I purchased another deal for personal household several months later. I then found out that Organic Turf had billed my elderly mother for unauthorized additional applications. I spoke to Jason who advised me that the deal was only part of an annual treatment and that the $89 was for the first 3 applications. I replied that no such information was disclosed in the Angie's List offer. I advised him to cancel all services immediately including the additional one that I just purchased for my own household. Now I find that my mother received a letter from American Profit Recovery, a collection agency date February 9, 2015. Now I have to go through all the rigamarole to dispute the charge and prevent a collection from showing up on my mom's credit. I am steaming mad.

They returned my call quickly. He was polite in response to my request to withdrawal from the service.

It was fine. There was nothing bad. They did what they were advertised to do. They did their job. Their price was in line.

It was okay. I thought it was little high actually. There was additional yard and I have it done before and it was no better. It was an 1/2 acre and they probably charged twice what we paid for an acre.

Work was performed, but not when I wanted it done. The provider advertised a service under Angies list terms, but did not adhere to it. I purchased the service in the Fall of 2014 believing it could be used within 6months- I wanted my lawn done in the early Spring. The company contact said that it needed to be done in the Fall. He would not schedule it for Spring, saying that it was a promotional offer, mainly to keep his staff working to the end of the season, and was not good for 6 months like the ad indicated. I feel that it was deceptive to offer the service and then put limitations on it after the purchase.

They did a great job. They treated my lawn at the time of the year that it needed to be treated and it still looks great.

tl;dr Very bad service from a very unethical company. In 2013 we contracted with Organic Turf Company for a year's worth of lawn care. The service was god awful. The lawn looked worse after they were done then it did before they began. Throughout the summer we called repeatedly to ask that they ring our doorbell whenever they arrived so that we could discuss our lawn and the best course of action to take to get it looking good. They never once rang our doorbell. After such bad service, we opted not to renew for 2014. But on the weekend prior to Easter 2014, without calling first, they came out and applied a treatment to our lawn. That weekend we had plans to reseed which we were unable to do because of the treatment they applied. We also had plans to enjoy an outdoor Easter egg hunt with our 18 month old but again were unable to do so because of the treatment they applied. When I called to complain and ask why they had performed a service they were not contracted to perform, they notified us that our service was recurring. This was the first I'd heard that. I know their monthly service was recurring but we hadn't signed up for that. We had signed up specifically for a non-recurring one-off yearly charge. I explained this, as well as our overall dissatisfaction with their service and our disappointed that they had ruined our Easter plans. They didn't care. They billed us anyway and when we refused to pay they sent the bill to a collection agency. Now I'm in collection agency h*** disputing the fraudulent charge. This is easily one of the worst companies I have ever had the displeasure of doing business with.

Tried to up-sell on additional services, as expected.

I had trouble with his equipment, so he had to stop and come back a couple of days later. It didn’t look like he got the whole lawn, he missed some spots. He didn’t really ask me where the boundaries were, but I think he may be already knew that and he knew exactly how much square footage I had.

A special offer was purchased through Angie's List. The provider came out on the scheduled day and performed the contracted services for the price quoted. Everything went as expected.

Service was provided as described.

We were very pleased with their scheduling of the two lawn treatments and with their work and with the products used and how they were applied. They use a ride on sprayer/spreader and use liquid product for the weed control and dry granules for the fertilizer. They are careful in applying these products in order to protect flowers and shrubs and bushes that could be damaged by them. Also, there was little product on our driveway and sidewalks from overspray or over application. The weed control was effective, but will require more treatments to completely kill the tough weeds we have like ground ivy and wild violets. We plan on continuing the service with them next year. The only disappointing item was their quoted price of $104.50 to aerate our lawn seems pretty high even though they are calling it a special price.