The Granite Guy

It went pretty good. The countertop is definitely gorgeous but I didn't have them hook up any of the plumbing and stuff. The price is good. The workmanship seems pretty good. They wrote on my card 8:00 to 12:00 and they showed up at 9:40 and I was a little annoyed there but it wouldn't be a reason to not use them. The workmanship seems very nice. I'm not going to adopt them to be my children but I wouldn't kick them to the street either. The lady in the office got back to me pretty quickly. She priced me through different ranges. The cutter work is really hard and he worked pretty hard to match the colors and the pattern up. It looks continuous but then if you look really close, you could see the seam. The installers are really nice. He was helpful. He wrote it down.

AWESOME, AWESOME AWESOME! Search no more! These guys are the best!! Over the years, my husband and I have re-done more kitchens than we would ever want to admit. We were stunned by the services The Granite Guy provides for the money. We took our exact kitchen measurements with us during Christmas week. Looked over their selection. Chose the granite called Coffee Brown. Gave them our exact measurements. They asked us to pick out which sink we would like installed, that it was INCLUDED in the price (brushed, 16-gauge stainless steel sink - several styles to pick from). We chose the 60/40 split. In the price that was quoted was the granite, sink, fabrication, removal/disposal of old counters, FULL installation (granite, sink, new faucet, new garbage disposal). We did not ask for backsplash, as we were going to put in tile backsplash. From the day we walked in to the day they installed was exactly 2 weeks (and this was over the holidays). Greg did the template (nice and professional!!). Took Greg a couple of hours. Matt and Jesse did the install (also very nice and professional!!). Again, these guys had it done (and were very clean and neat) in just a few hours. No joke, the next day after install, we found out that we were being transferred to another state. For the sake of time and money, we returned the tile, called The Granite Guy and asked if they would do a 4 inch backsplash. Long story, shortened.... we had backsplash in a week and saved $500. We have referred this company to AT LEAST 6 people so far. Like I said..... AWESOME!

Responded to initial e-mail request to give them a sketch. Waited about 1-week and then requested a follow-up. So far, no response. Update: Not sure what the mix-up was, but they were apologetic about not getting back to me. They let it be known that this was a very isolated incident and communication is very important to them. They seemed very alarmed that there was a communication mix-up.

We couldn't be more pleased! What a professional company with such wonderful employees! The saleswoman was so nice and helpful when we stopped in for an estimate. She helped me choose the perfect granite for my kitchen with such ease. What an incredible selection at an affordable price! The templater was great as well! The installers were AMAZING!!! They worked diligently, carefully and payed great attention to detail! I am shocked that I can't see the seams in my new granite countertop! I love to see employees enjoy their work, and these two definitely do! This was a stress-free and very exciting experience for us! I'm so glad I stopped in! Thank you Granite Guy!!!

We had obtained several estimates from other granite companies around town, and had already narrowed down our choice of fabricators based on reviews, recommendations, and of course price, when by chance we came across an ad for the Granite Guy. We had not come across the name of the company before and were hesitant to check them out since we had already put so much effort into our search, but after checking out their website and contacting them by phone and email, we decided it was probably worth checking them out since they had an Angie's List rating of A and their showroom was conveniently located. After visiting the showroom and talking with the owners, we realized our search for a granite fabricator had come to an end and we need not look any further than The Granite Guy. Not only were their prices reasonable, they were very knowledgeable, professional, courteous and friendly. They spent a few hours just walking us through the showroom and discussing our options. There was no pressure whatsoever and we felt very comfortable with them, and just knew we had found the right fabricator. We left after that first visit feeling very confident that we had chosen the right company to do our work. Our search to choose the right color granite took a while, but all throughout the process, they were very helpful, patient and accommodating. They understood that the process could be quite overwhelming with all the granite choices out there, and really wanted us to be happy with our choice. They even gave us some great suggestions. They also provided us with large samples of granite to take home which was tremendously helpful. Their price was also very good compared to the other estimates we received - another company was charging about $2000 more for the same granite!!!!!! We ended up getting a group 6/7 granite for a little more than what the other companies were charging for a group 3 granite. The process from start to finish was just wonderful. The guy who did the laser measurements was incredibly knowledgeable ( he really knows what he is talking about!) and the installers were punctual, very courteous and very hard working. The workmanship was very good, the granite seam was very well done ( many people have commented on what a terrific job they did with the seam) and our kitchen looks absolutely beautiful. If we had not found The Granite Guy, we would not have been able to have choose such a beautiful, exotic granite within our budget. It was truly an absolute pleasure working with The Granite Guy and his wonderful crew, and I would not hesitate at all to recommend this company to anyone interested in getting granite.

They were so easy to work with, very cooperative, and I love their service. Their price was the best compared to others in the areas. From the moment I walked into their store front they were extremely helpful. They helped us pick out the materials and explained everything. The installers were also impressive and did an excellent job. Nothing had to be tweaked or re done because they did fantastic work. They were on time, professional, and cleaned up well. I was so overwhelmed with the service and I would highly recommend them to others.

We went shopping at the Granite Guy's new showroom for a replacement countertop on a Saturday morning - and the place was jammed with customers. The staff were very attentive despite the volume. We had to go back home to get more precise measurements for the quote and went into contract later that day. The countertops were put in within 10 days. The installation crew was on time arriving and on time in completing the work. Very satisfied customer.

The entire process from the very beginning went very smoothly. I made a phone call to Bob, we exchanged a few e-mails and some pictures of my kitchen and I gave him an idea of what I wanted to do. I then made a visit to their facility in Worthington. This is where I met the most friendly, courteous, and helpful people I've ever dealt with in customer service. Terri was wonderful. She was very helpful with me as I walked around looking at the incredible selection of Granite. I had a lot of questions and she was more than patient with me answering every single one of them!!! I had no idea what I was looking at or what I really wanted and she was a big help with my education about granite. I took home some samples with me when I left and then came back for a second visit to look over all my available options. When I decided on the type of granite I wanted, Terri then scheduld me for a laser measurement session with Walter. Walter was very friendly and answered all my stupid questions as well. I was then scheduled for a final visit to pick out my exact piece of granite, pick out my stainless steel sink, and go through the template process. With the expert help of Terri ,Carolyn and Joe, we positioned my mylar countertop template onto the granite in various positions to optimise the visual effect I was looking for in my kitchen. I relied heavily on their opinion and they were extremley helpful with me making my final decision. My countertops were installed the following week and I couldn't be happier. The install guys were on time, professional and did a great job. The value for the product and customer service were beyond my expectations. I would highly recommend a visit to The Granite Guy and talk to Terri, Carolyn and Bob before you make your final decision on granite. They made the entire process painless and I feel like I got a great deal!! My kitchen looks great!

It went very well. This was our first time looking & comparing quality & color of granite to update our kitchen & bathrooms. We looked at granite colors many times to tie it down to update these areas. They were extremely helpful with the selection and very patient as the projects can be a bit overwhelming. They were prompt in scheduling appointments as needed. We are very satisfied with the results and would highly recommend.

I visited The Granite Guy's showroom when they were in the midst of moving their business. Their manager was ill and not able to work at that time and the majority of the employees were busy moving materials from the old location to a larger building. There is an impressive selection of distinctive granite slabs available from which to choose. If you are looking for a unique piece of granite, this is the place to go. I did receive assistance after calling the business' phone number and filled out an information sheet. I was given a sample of a few types of stone to bring home after I filled out an information sheet that included a sketch of my kitchen's floor plan and measurements of the current counter tops. It was helpful to take some basic measurements prior to visiting this business so that Bob (the manager) can provide an estimate of the cost. A few days later I was able to get estimates of the cost for the job with the different stones that were under consideration. I returned a couple weeks later with my husband in tow to finalize our decision on the stone that we had selected. The manager Bob informed us of what to expect. We made appointments for having Walter measure our current counter tops, a time for me to look at how templates would be laid out on the stone slab and for installation. These dates were only two weeks in advance----a very rapid turn around time for custom made counters. Walter was incredibly meticulous in taking measurements in my household using expensive laser equipment to ensure an accurate fit since walls are not always true. He was able to have the templates ready for layout in less than 36 hours. He came on a Tuesday morning and I was able to come in for a layout the following afternoon. Greg, head of fabrication made certain I was satisfied with which part of the slab would be used for the most visible portion of my counter and for the desk. The stone was cut on Thursday and installed on Friday morning by Jessie and Matt. The installation crew was able to tear out my old counter tops, remove the old kitchen plumbing, install the new counter tops and reconnect the plumbing and replace my faucet all in 3 hours. They did a fantastic job other than small nicks on my window ledge where the new faucet hit the wood and along a wall where my old (soon to be replaced) wallpaper was also slightly damaged. The seam between the two major pieces of stone has no gap---a sign that the measurements and stone processing was top notch. I was impressed with how hard everybody at The Granite Guy works. This business has been growing rapidly over the past few years and has managed to provide excellent service and a quality product at a very competitive price. There is a reason why Bob business is successful---quality product and fantastic service!

I first went to The Granite Guy when I was starting my shopping for a granite countertop. I got there at 5 minutes til 6:00p, and Terri and Bob were more than happy to stick around for a half hour to an hour to talk with me, explain their process, and show me some granite. Their process is simple and easy to understand. They essentially bundle everything into one, bottom-line price, which is an extremely nice change from most granite suppliers - many of which itemize every item, even backsplashes and mileage charges. I then shopped around for a month or two before returning to The Granite Guy and checking on their stock. By that time, I had pretty much narrowed it down to two possible companies, The Granite Guy and one other granite and marble shop in Columbus. The other shop could definitely compete with The Granite Guy's prices, but no other shop in Columbus came even close. I repeat, besides one other shop (out of numerous, numerous shops that I visited), no one could come close to The Granite Guy's prices. This is especially true for the exotic stones The Granite Guy has. I checked the stock for a couple of weeks at The Granite Guy and then made a selection. Carolyn was extremely helpful when I needed assistance picking a color. I then set the measure date and install date. The Granite Guy installed on a Saturday for me, which was a big plus with their company. The person who measured seemed pretty proficient at his job, but he was a bit curt. Regardless, it did not take him too long to measure. The installers were extremely nice and seemed to do a very good job. I appreciated the fact that they took the work seriously. I also had the installers do the plumbing. The plumbing work is okay. I am not sure that I would have them do the plumbing work again, but it was extremely convenient to have them do it the day of installation. The only hang up with The Granite Guy was that for a bit it was a little hard to get in touch with them, due to some health issues of the owner. That is completely understandable, and other than that, they are a great company, nice people, and I would definitely use them in the future. In fact, I doubt I would really shop around again. They have nice products at a very good price.

Great experience from start to finish. Helped answer all of our questions when we began shopping for the project, obtained slab we selected from supplier, and was able to get all of our needs from a single slab. Arrived on schedule, removed existing material, and installed new parts and counter. The existing plumbing under the sink created some unforeseen problems, but they were able to correct the issues the following day, leaving the plumbing in better shape than when we started, and we now have a kitchen to be proud of!

The Good - Their seams are really great. - Their prices seem in line with the rest of the companies in Columbus if not slightly lower. The Bad: - The guy they sent out to measure our kitchen took one of our brand new custom cabinet drawers (before they had been installed) and used it as a seat. I had to ask him to use an actual chair. - About 6 months after our counters were installed I noticed this... When our counters were installed an edge must have been chipped out because it was filled in with a gray caulk/filler. We didn't notice this until the caulk started falling out. It is a sizable piece. Probably 3 inches long. If they had told us about this we would have never have accepted the countertops. It's crazy charge someone full price for a damaged product. We are in contact with the company to resolve this. I will post an update once it is resolved.

Easy to work with, walked in Monday morning and island countertop was installed Friday afternoon. Prompt service, quality materials. Install took 10 minutes. A few big box stores would not work with us and requested a minimum order. Granite Guy handled our request with no issues.

We started this process during a time when the owner was ill. We had some difficulty getting calls and emails returned. Once he returned the communication vastly improved. They were the lowest price we found. I choose the slab of granite. The templater was very thorough and professional. I had to change the install date due to a delay on the cabinet installation and Bob was very accomindating. The day of the install the guys called to say they were on the way. They also installed a large sink and drilled the hole for the faucet. They were professional too. The countertops look great.

Bob is by far the most honest and helpful. I purchased granite from Bob for 3 bathrooms and was extremely pleased every time. I will never use anyone else.

Bob is the most helpful and honest person that I have worked with in the granite industry. I will definitely use his company again.

No contract, which was very nice because many companies make you sign a contract with unclear details and worrisome descriptions if something wrong. Very professional and friendly. Let us take home a large sample for a week to determine if it was the right fit. Measured one week after we decided and installed three weeks after the measurements, very quick turnaround. Provide 15 year protection of granite, cleaner, sink, deconstruction, installation, etc all a part of the package. Installers were very professional and completed an approximate 46 square foot countertop in 4 hours.

Staff was great- very friendly and professional, all the way from helping me pick out a slab of granite to measuring, cutting and installing the countertops. Everyone was very punctual and professional when coming to the house. Prices were very reasonable. It was one stop shopping for granite counters. I would use them again without hesitation.

From the first time we visited, Terry and Bob were wonderfully patient and professional as we "agonized" over the many choices available. It took us 3 visits to decide our granite and we are thrilled with the results. The beautiful craftsmanship is obvious in the fact that it almost impossible to find a seam in the counter. The price included a high quality sink (we chose a 16 gauge stainless steel) and we opted for the $199 plumbing installation service for a new garbage disposal and faucet. This was an excellent experience from start to finish and we will certainly return to them during our master bath remodel. I have already recommended them to a friend.

Good overall experience with this provider. Countertops were installed on-time, and within the cost initially estimated by Bob (The Granite Guy). I would use this provider again- countertops look great!

It went great! Their store location has a lot of slabs to choose from - all price points. It's great seeing the whole slab vs little samples. Their prices were competitive and included a 16 gauge stainless steel sink and the disposal of old countertops. We found that other's charged for this service. Bob and Terry (owners) were very friendly and accommodating. Bob offered to make a second trip to install the rest of our countertops when one of the cabinets came in damaged and had to be re-ordered. The installers were punctual, clean (laid a tarp out on the floor where they placed all of their tools), and friendly. The person who came to measure was very thorough - the counters fit and look great! I highly recommend them.

We couldn't be happier! If you are considering granite, this is by far the best! From my initial contact with Bob, to the day our counters were installed, we couldn't have asked for more. Bob emailed their entire stock with prices after our initial call. We met Terri when we went to start our search. She helped answer any questions as we searched for the perfect slab. Once we made a selection, the process was super easy. They're not one bit pushy and extremely reasonably priced. Once the measurements were taken, our counters were installed in just a few days. They use a special technique so we didn't have any gaps at the wall, and we have no seams! The install crew was very friendly. They were very punctual and gave us a one hr heads up phone call upon their arrival. They completed the job quickly and cleaned up afterwards. Excellent service, great people, and a very reasonable cost makes them the best in our book.

My wife and I found a piece of granite that was unlike any other we had ever seen... we immediately fell in love with it and had to have it! Not only is it exotic and unique, but it was less than granite we found at Home Depot, Lowes, and some smaller granite suppliers. We had a huge kitchen remodel and the installation only took 1 day. Bob was fun and great to work with! The service, price, selection, and quality of installation was outstanding. We are so happy!

Bob really helped me out. I originally ordered my countertops from Buckeye Marble and Granite. My kitchen required two pieces. One of the pieces installed was the wrong size. After trying for weeks to get in contact with Buckeye Marble and Granite for a solution, I contacted Bob. Bob told me that he would be able to get the correct piece installed the following week. He did exactly what he said. The piece was the correct size and looks great. I highly recommend The Granite Guy.